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Swiss Wine Hotel & Bar

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190 Reviews from our TripAdvisor Community

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Showing 89: English reviews
Sydney
Reviewed 1 week ago

We stayed in mid October for 4 days. What a delightful hotel. Clean, modern rooms with excellent service staff. The Reception staff were very helpful, and assisted with repatriating items we unfortunately left when we checked out. Morning breakfast range was excellent. No noise despite the closeness of the rooms to the main street. All facilities worked as expected, the...

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Helpful?
Thank Graemelf
citylausanne, Guest Relations Manager at Swiss Wine Hotel & Bar, responded to this review

Dear Graemelf, Thank you for your kind message concerning your stay with us. We are happy your forgoten belongings arrived to you safely. Your Fassbind Team.

canberra
Reviewed 2 weeks ago

I really enjoyed my stay at this modern hotel. The location is incredibly convenient to the metro and indeed for good restaurants and shopping in Lausanne. The room was clean, spacious and modern. The staff were friendly and attentive. We did have a problem with the heating in our room which was not resolved, but the staff member on duty...

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Helpful?
Thank cee99
citylausanne, Guest Relations Manager at Swiss Wine Hotel & Bar, responded to this review

Dear Guest, Thank you for taking the time to write about your stay with us. We are very glad you had a good time. The issue with the heater has been properly repaired and we hope to have you back anytime soon. Your Fassbind Team.

Le Vaud, Switzerland
Reviewed 15 October 2016

Great location by metro and cathedral, shops and restaurants. Clean and modern, comfortable rooms (choose the cathedral view rooms). A million per cent improvement from the grotty former City Hotel. However, service was rather odd. On arrival there was a rather surly young man who did little to make one feel welcome. Later the same evening, a young post-office crowd...

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Thank Lesley Philippa S
citylausanne, Guest Relations Manager at Swiss Wine Hotel & Bar, responded to this review

Dear Madam, Thank you for choosing to spend your time with us in one of our Fassbind Hotels. Regarding your message, we regret to see that your stay did not unfold as you had hoped, and we really do apologize for that. Thank you for your feedback, we guarantee that we will do our best to make changes and to...

Reviewed 13 October 2016

Best thing is the location,right in old Lausanne and also near metro. Also gave us a free ticket for the metro. Rooms very clean and modern. Breakfast is good, except the scrambled eggs tasted bland, think they were powdered egg. There is a wine bar but we didn't see anyone in it! The hotel has no atmosphere to support a...

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Thank Elizabeth S
citylausanne, Guest Relations Manager at Swiss Wine Hotel & Bar, responded to this review

Dear Madam, Thank you for choosing to spend your time with us in one of our Fassbind Hotels. We are glad to see that you enjoyed your stay. We take care of your remarks: your advices are very important for us. Our bar is open from Tuesday to Saturday and we have a downstairs "cave" too, maybe that could be...

Reviewed 4 October 2016

This hotel is probably located in the best place in Lausanne if someone is interested in checking out the old city in Lausanne. It is one minute away from the metro and right around the corner from several cafes and bars. The staff is young and friendly and they do a good job.

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Helpful?
Thank Shabab H
citylausanne, Guest Relations Manager at Swiss Wine Hotel & Bar, responded to this review

Dear Guest Thank you so much for the positive feedback. We are very glad that you enjoyed your stay in our Swiss Wine Hotel and we hope to welcome you back soon! Your Fassbindhotels staff

Rome, Italy
Reviewed 3 October 2016

Design is great - the hotel was recently renovated. Rooms do not have wardrobe (only small hanger), which is ok if you travel for 1-2 days, but might be an issue if you stay longer. Breakfast ok. Receptionists are great and helpful, however it feels more training is needed, especially for the night receptionist - we was exceptionally rude and...

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Helpful?
Thank Gabsini
citylausanne, Guest Relations Manager at Swiss Wine Hotel & Bar, responded to this review

Dear Guest, Thank you for choosing to spend your time with us in one of our Fassbind Hôtels. We take care of your remarks: your advices are very important for us. Unfortunately, we had a lot of staff change recently but we are now trainning a motivated and well prepared staff. We hope your next stay in our Fassbind hotels...

Reviewed 27 September 2016 via mobile

The hotel has a great location, just outside is the metro station which brings you in 15minutes to the lake. As well in few minutes you are already in the oldtown of Lausanne and so many shops, restaurants and things to see and do. We had a family room, was clean, enough space. Unfortunalty was the view not interesting but...

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1Thank Laila B
citylausanne, Guest Relations Manager at Swiss Wine Hotel & Bar, responded to this review

Dear Madam, We thank you for having taken the time to send us your feedback, your comment is very important to us. Waiting to welcome you again, please accept our best wishes. Your Fassbindhotels team

London, United Kingdom
Reviewed 7 September 2016 via mobile

I visited the Hotel early August and had a superb stay in a room overlooking the Cathedral. What it did lack was storage space for personal items. As I was only 3 days it did not bother me. The TV should be on a swivel so you can watch it from your bed. But really a lovely place.

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Thank CalmEarth
Rapperswil
Reviewed 28 August 2016 via mobile

2nd time at this hotel (within 3mt) and its still not satisying. I had to change one room as it smelled strongly. Also there is always something broken with the infrastructure. The sauna is a mess: the door does not close the room so with a gap of 5cm at the floor and top there is no possibility for warm...

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Thank Ramiz I
Brasilia, DF
Reviewed 24 August 2016

We spent 5 days there. The receptionists are not that proactive, but they helped us whenever we needed. Swiss hotels, including this one, give you a day pass to travel around Lausanne and also around close cities (including some of the region of Lavaux). The location is awesome, very close to the subway. It's not that close to the gare,...

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Thank Tca409
citylausanne, Guest Relations Manager at Swiss Wine Hotel & Bar, responded to this review

Dear Guest, Thank you for having taken the time to send us your feedback, your comment is very important to us. We are very happy to have you as one of our loyal customers and we are waiting to welcome you soon in our hotel! Please accept our best wishes. Your Fassbindhotels team

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Amenities

Highlights
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about Swiss Wine Hotel & Bar

Address: rue Caroline 5, Lausanne 1003, Switzerland (Formerly Hotel City)
Region: Switzerland > Canton of Vaud > Lausanne
Price Range: RM520 - RM921 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Swiss Wine Hotel & Bar 3*
Number of rooms: 51
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Also Known As:
City Hotel Lausanne
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Questions & Answers

Questions? Get answers from Swiss Wine Hotel & Bar staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are modern.”
 of 5 bubbles Graemelf, 26 Nov 2016 | Read review
“Away from main road facing the rear and towards the cathedral.”
 of 5 bubbles lesleyphilippas, 14 Oct 2016 | Read review
“Better ask for the room with cathedral view”
 of 5 bubbles Gabsini, 2 Oct 2016 | Read review
“we had room with street view but windows are perfectly able to eliminate street noise, no worries.”
 of 5 bubbles JurajJ108, 25 Jul 2016 | Read review
“Choose rooms with view of the cathedral”
 of 5 bubbles amirzekeriya, 23 May 2016 | Read review
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