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Carlton Lausanne Boutique Hotel

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253 Reviews from our TripAdvisor Community

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Showing 127: English reviews
Bourne End, United Kingdom
Reviewed 23 June 2016

Although the room (standard double) was very compact, the cleanliness and presentation was excellent. My room had a balcony with a table and 2 chairs which would have been lovely had it not been raining. The bed was extremely comfortable, and with blackout curtains on the windows, you won't be woken with light seeping in through the fabric. The Délices...

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Thank LShippo
Leeds, United Kingdom
Reviewed 23 June 2016 via mobile

Nice enough hotel with friendly staff. Room was well decorated and we had a nice terrace (although looked into office blocks). Our bathroom looked clean but the sinks were blocked and kicked out an awful smell when we used them. Our safe was also broken so we had to leave our valuables with reception which wasn't convenient. Right next to...

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Thank annekalane
Geneva
Reviewed 18 June 2016

Stayed 2 nights , a mix up happened with the bill which was corrected by the manager without any hassle . The rooms are small but clean and have a balcony. The metro next to the hotel is a great plus.

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Thank Dominique G
Nicolas L, Directeur général at Carlton Lausanne Boutique Hotel, responded to this review

Dear Dominique G, Thank you for your feedback. Once again, we are sorry for the mix up, but are glad to see you appreciated our customer service. We look forward to greeting you at the Carlton Lausanne Boutique Hôtel during your next stay. Kind regards, Nicolas Lagier General Manager

Zurich, Switzerland
Reviewed 2 June 2016

very good location two metrostops off the station and very well accessible by car. good and private parking (not normal in lausanne) and a five minute stroll to the lake. rooms a very nice (boutique) but some are really small. breakfast starts only at seven, which is not convenient for business travellers

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Thank 778ralph16
Leysin, Switzerland
Reviewed 19 April 2016

This hotel is very easy to access by public transportation. It is 20m from the Délice metro stop, and only 2 stops from the Lausanne main station The hotel is clean, the rooms well appointed, if just a bit small, and the price is very reasonable. There were just a couple of minor issues; the drain in the bathroom sink...

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Thank AckExpat
Leeds, United Kingdom
Reviewed 14 April 2016

The first thing I noticed about this hotel was how lovely it smelled! The foyer and lounge are beautifully elegant. The staff are very friendly and helpful and the restaurant food is very good. Our room, though beautifully decorated was very small. My hubby and I had to move out of each other's way to get past. Having said that,...

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2Thank mrsfang63
Jakarta, Indonesia
Reviewed 11 April 2016

Stayed in this hotel for 3 days. (+) : - clean room & nice design with basic amenities provided. - location next to Délices metro station. very easy access - nice neighbourhood - the receptionist were friendly. - comfortable bed - supermarket 150 m from the hotel. - free metro tickets for 3 days. (-) : - It was a...

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2Thank flow28
Nicolas L, Directeur général at Carlton Lausanne Boutique Hotel, responded to this review

Dear Flow28, Thank you for your feed-back. We are happy to see, that you have appreciated our hotel globally. Our hotel is located in a residential neighborhood (a quiet area) with a great the advantage of being between the train station, city center and lake side. Our front desk agents would have shown you with pleasure some nice places for...

München, Deutschland
Reviewed 27 March 2016 via mobile

Traveled around 65 countries and mainly choose design or boutique hotels but this negative experience I never had before!!Arrived yesterday... The messy person at the reception was unfriendly, no help with all our baggage at all, we took the job as a "portier" ourself... Never book room 207! No space for nothing! Maybe 12m2 max! Ask for a different room?...

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1Thank ronegli
Nicolas L, Directeur général at Carlton Lausanne Boutique Hotel, responded to this review

Dear Ronegli, Thank you for your feed-back. I am sorry to see you did not appreciate your stay at the hotel. The sarcastic and unfriendly behaviour of the staff member at check-in does not comply with our spirit. I am currently taking action to correct this. During the rest of your stay, I hope you realized, that the rest of...

Reviewed 5 March 2016 via mobile

Very nice atmosphere when you arrive, very stilish. Overall a tiny room and on top of it it was cold not to say freezing. They put in an electric heater but this did not help. In the morning you can listen to the neighbours chats. Concierege very helpfull.

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Thank Giovanni L
Nicolas L, Directeur général at Carlton Lausanne Boutique Hotel, responded to this review

Dear Giovanni, Thank you for your feed-back. We are pleased to see you’ve liked our lobby and services. To answer your question, we have all our rooms heated at 23°C. We are providing electric heater to all our customers in case. Regarding the noise, we would like to apologize for any inconvenient. In order to avoid this matter, it has...

Cary, North Carolina
Reviewed 28 February 2016 via mobile

This is a great hotel. Clean and comfy. Very centrally located, just next to the Metro and a few stops in either direction from any site seeing. Very friendly staff that were very willing to help! Walking distance to the Jardin Botanical. Not a lot of restaurants nearby, but they have many choices nearby and a restaurant at the hotel...

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Thank Dalia_Traveler

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Conference Facilities

Additional Information about Carlton Lausanne Boutique Hotel

Address: avenue de Cour 4, Lausanne 1007, Switzerland
Region: Switzerland > Canton of Vaud > Lausanne
Price Range: RM534 - RM1,032 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Carlton Lausanne Boutique Hotel 4*
Number of rooms: 47
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Also Known As:
Nash Carlton Hotel Lausanne
Nash Carlton Lausanne
Hotel Nash Carlton
Hotel Style:
#15 Luxury Hotel in Lausanne
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Questions & Answers

Here's what travellers have asked, with answers from Carlton Lausanne Boutique Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book a superior room”
 of 5 bubbles 109stephenc, 11 Dec 2016 | Read review
“Rooms facing east are lovely in the afternoon on the balcony. Very pretty.”
 of 5 bubbles RobBN, 31 Aug 2016 | Read review
“Higher floors better views.”
 of 5 bubbles miguels908, 24 Aug 2016 | Read review
“Ask for room not oriented to metro station if you have light sleep”
 of 5 bubbles MilanMilanec, 7 Aug 2016 | Read review
“Take an Executive Room for a slightly larger room than the Classic.”
 of 5 bubbles williamp80, 31 Jul 2016 | Read review
5 of 5