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Baur au Lac

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#3 of 138 Hotels in Zurich
Certificate of Excellence
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Baur au Lac
Baur au Lac
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629 Reviews from our TripAdvisor Community

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Showing 411: English reviews
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Cosenza, Italy
Reviewed 1 week ago via mobile

The Baur au lake overlooking the lake is the grandest of the old palace hotels. The room has been given contemporary twists oversized photographs and original art works swirly carpets and padded leather headboard for the bed. The lobby bar and the light flooded Pavillon restaurant are glorious. The brand-new restaurant Rive Gauche just off the main bar is contemporary...

Thank Pilow75
Reviewed 2 weeks ago via mobile

I like Zurich I travel there quite often, so I stayed in many hotels in Zurich. But during the last three visits I have been staying in Baur Au Lac, and I can say that it is the best place to stay. The service is impeccable. From the moment you enter the hotel until the moment you check out everything...

Thank Veronika B
Luxembourg City, Luxembourg
Reviewed 4 weeks ago

There is type of Swiss understatement that i find unique: being stellar and reliable without any need of showing off. No Swiss institution embodies this virtue more than Baur-au-Lac. As long as I can travel, I will recommend and return to this marvelous hotel.

Review collected in partnership with The Leading Hotels of the World
Thank hansulrichg2016
Reviewed 17 March 2017 via mobile

This is definitely a classic. Unfortunately, rooms enjoy a very limited view. Most of a inside, "industrial" courtyard or of surroundings by buildings. If you choose a room, get one overlooking the creek. Service is old school excellent, arguably the best in Zurich. The food is ok, pavilion restaurant is very well versed in culinary technique. Front desk and bell...

Thank PatuSchaerrer
Hotel_at_Lake, Manager at Baur au Lac, responded to this review

Dear PatuSchaerrer, Thank you very much for staying with us and for writing about your experiences. We truly appreciate every feedback in order to constantly define areas for improvement. We feel very sorry that our infrastructure did not fully meet your expectations. The view of the lake, as well as the canal are always very demanded and unfortunately we only...

Chicago, Illinois
Reviewed 17 March 2017

This is a beautiful property with an elegant decor. From the moment I arrived at the property, the members of the staff were extremely attentive and accommodating. Throughout my stay, the service was impeccable. My room was absolutely lovely and very comfortable, although a bit small. It was elegantly appointed and the layout optimized every inch of the relatively small...

Thank Motherjudge
Hotel_at_Lake, Manager at Baur au Lac, responded to this review

Dear Motherjudge, Thank you very much for taking the time to describe your experience about your stay at the Baur au Lac. It makes us very happy to read that we could contribute to a an enjoyable stopover in Zurich. We feel very privileged to be located right next to the lake side in a beautiful and unique city like...

Santa Barbara, California
Reviewed 14 March 2017

If you are spending any time at all in Zurich, this should be your spot. From the outside arrival to the final wave goodbye, every interaction with the staff does not disappoint. And the rooms and amenities are all you ever want in a fine hotel. The concierge and the staff anticipate almost every want or need, and make things...

Review collected in partnership with The Leading Hotels of the World
Thank Jon B
Hotel_at_Lake, Manager at Baur au Lac, responded to this review

Dear Jon B, First and foremost we would like to thank you for having taken the time to write such a lovely review. We feel flattered by your kind words regarding our hotel and service. It is wonderful to hear, that we could contribute a part to a memorable stay In Zurich. I am looking forward sharing your comments with...

Stratford-upon-Avon, United Kingdom
Reviewed 4 March 2017

My main disappointment with Baur au Lac is that I'd booked from seeing pictures of the Pavilion & accompanying terrace. The Pavilion was closed during my stay and the terrace un-serviced. It's also a hotel you have to get used to as all the doors are unmarked and you have to get an idea where everything is or keep on...

2Thank foodfozz
Hotel_at_Lake, Manager at Baur au Lac, responded to this review

Dear foodfozz, First and foremost we would like to thank you for having stayed with us and for sharing your most valued comment. We very much regret, not being able to fully satisfy you during your last visit to the Baur au Lac. Due to weather reasons our popular Rive Gauche Terrasse is closed during winter months and we are...

Lugano, Switzerland
Reviewed 3 March 2017 via mobile

We spent one night at the hotel which is indeed very nice and has a very profesional concierge. We appreciated the welcome chocolate in our room and the very nice room and bathroom. Breakfast offer can be improved. We were a little upset because we asked to have a room with a lake view but this was not the case.👍👍🏼👍

1Thank MyriamRomero74
Hotel_at_Lake, Manager at Baur au Lac, responded to this review

Dear MyriamRomero74, Thank you very much for having chosen the Baur au Lac for your stay in Zurich and for having taken the time to write these wonderful lines. We always feel very flattered whenever we get feedback like yours and we are glad to hear that you enjoyed your stay with us. It is our duty and pleasure to...

Reviewed 26 February 2017 via mobile

This hotel was excellent. The ambiance and the rooms are beautiful. The staff was wonderful and very accommodating. I had to leave at 5:30am to make the train and they even prepared breakfast for me to take along. They were professional and helpful with everything I needed. I highly recommend this beautiful hotel.

1Thank Rivkah E
Hotel_at_Lake, Manager at Baur au Lac, responded to this review

Dear Rivkah E, First and formost we would like to thank you for your kind feedback and for having taken the time to share it with us. It makes us truly happy to read, that you were fully satisfied during your stay in Zurich. It is our ambition to satisfy our guests and we are pleased, that you were happy...

Zurich, Switzerland
Reviewed 23 February 2017

We were lucky to stay there for one week and this was a most exquisite hotel experience. The Baur au lac is a brilliant example of the Swiss hospitality perfection. It is very expensive but at least you get what you are paying for. You will find here a great mix of modern equipment and very cosy and classical design....

Hotel_at_Lake, Manager at Baur au Lac, responded to this review

Dear KUSNACHT, Thank you for taking your time and sharing your wonderful experience at the Baur au Lac. Ever since Johannes Baur first opened the Baur au Lac in 1844, it has always been one of our top priorities to provide a first class and personal service. All the more it makes us truly happy we succeeded. We would be...

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Hotel & Grounds (35)
Room/Suite (53)
Bathroom (14)
View from Room (8)
Dining (17)
Family/Play Areas (1)
Business Centre/Function Rooms (2)
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Other (171)

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Amenities (22)
Deluxe Double Room (47)
Deluxe Junior Suite (46)
Deluxe Suite (67)
Dining (46)
River Suite (62)
Single Room (47)
The Hotel (35)

Management photos: Courtesy of the property manager

All Management Photos (54)
Room/Suite (21)
Hotel & Grounds (3)
Dining (5)
Pool/Beach Area (2)
Bathroom (6)
Business Centre/Function Rooms (3)
Other (14)


  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Baur au Lac has the discerning tastes of its guests to thank for the leading position it has maintained for more than 170 years in the international luxury hotel industry. Set in its own park, the hotel enjoys a unique location overlooking the lake and the Alps - and yet is still but a few minutes' walk from the Paradeplatz financial district and the Bahnhofstrasse, Zurich's celebrated shopping high street. While offering the ultimate in comfort and privacy, the rooms and suites have been equipped with every, yet hardly noticeable technical refinement. The large marble bathrooms with heated floor and daylight match up to the highest demands of comfort, design and equipment. ... more   less 

Additional Information about Baur au Lac

Address: Talstrasse 1 | 8001 Zürich, Zurich 8001, Switzerland
Region: Switzerland > Canton of Zurich > Zurich
Price Range: RM2,362 - RM3,975 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Baur au Lac 5*
Number of rooms: 119
Reservation Options:
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Also Known As:
Baur Au Lac zürich
Hotel Style:
#2 Business Hotel in Zurich
#3 Luxury Hotel in Zurich
#4 Romantic Hotel in Zurich
#5 Family Hotel in Zurich
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Questions & Answers

Here's what travellers have asked, with answers from Baur au Lac staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you want a view from your room check first”
foodfozz, 3 Mar 2017 | Read review
“Canal-view rooms along the river are quiet and offer balconies”
  • view from our room's balcony looking over the river/canal toward the lake
Mark1515, 30 Dec 2016 | Read review
“if you can get a room with a view of the lake that would be special”
renee2014, 28 Dec 2016 | Read review
“If you are a Leaders Club member you may or may not get your benefits”
SBF2, 15 Dec 2016 | Read review
“If you want to pay more, get one of the few rooms with lake/harbor view”
Riosupermom, 13 Dec 2016 | Read review
5 of 5