We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Sheraton Zurich Neues Schloss Hotel

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 5 more sites!
Professional photos
Sheraton Zurich Neues Schloss Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

409 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 341: English reviews
Lake Oswego, Oregon
Reviewed 2 days ago NEWvia mobile

We have stayed here for 1-2 weeks each December since 2013. Each time we return, staff welcomes us as family. The friendly and helpful staff are some of the best we've ever encountered in the Starwood system. We miss them when they move on to their next place for further training. Although this hotel may not have fitness rooms or...

 Report
Helpful?
Thank tblpastir
Utrecht, The Netherlands
Reviewed 6 days ago NEW

I stayed in this hotel for a weekend trip to Zurich: it's a very decent hotel in a good location: close to the lake and the city centre is within walking distance. It's not a huge hotel and it's not a 'special' hotel, but it is a decent hotel; it provides everything you need for a weekend trip or a...

 Report
Helpful?
Thank Karen B
neuesschlossz, Manager at Sheraton Zurich Neues Schloss Hotel, responded to this review

Dear Tripadvisor member Karen B, We would like to thank you very much for your stay with us as well as for writing a review here on Tripadvisor. It is great to see, that you enjoyed your stay with us. We would be happy if you would stay with us again on your next visit to Zurich. Thank you and...

Ohio
Reviewed 4 weeks ago

The rooms are not large, but very clean. The staff was very friendly and helpful with all of our questions regarding navigating around the city. Great location in general for exploring Zurich. Some rooms have beautiful balconies with views of the city. I would recommend this hotel to anyone who is visiting Zurich for business or with family.

 Report
Helpful?
Thank SocioKathy
neuesschlossz, Manager at Sheraton Zurich Neues Schloss Hotel, responded to this review

Dear Tripadvisor member SocioKathy, We would like to thank you for your recent stay with us as well as for sharing your experience here on Tripadvisor. We are glad that you enjoyed your stay with us and that we have been able to meet your expectations. I shared your very nice feedback already with my entire team which is a...

Sydney, Australia
Reviewed 13 October 2016

The rooms are slightly smaller than other hotels in Switzerland but they are clean and comfortable. The amenities (shampoo, mini-bar etc) are above average but not excellent. The hotel is in a quiet area and easy walking distance to the main train station, old city and shopping district. The breakfast is above average. The wifi is not free but there...

 Report
Helpful?
Thank Faith L
neuesschlossz, Manager at Sheraton Zurich Neues Schloss Hotel, responded to this review

Dear Tripadvisor member Faith L, Thank you very much for staying with us as well as for sharing a review here on Tripadvisor. We are happy that you enjoyed your stay with us and did like the breakfast buffet and the location of the hotel. Our Wifi is free for all SPG members and the membership is free. We would...

Dubai, United Arab Emirates
Reviewed 8 October 2016 via mobile

This was a one night stopover for a business trip. The hotel is very good value in an expensive city. The room does what you need, and breakfast was good. What makes it is the location. Just a block away from the lake and a pleasant walk along the canal to the town centre. Strongly recommended.

 Report
Helpful?
Thank CCF_love2travel
neuesschlossz, Manager at Sheraton Zurich Neues Schloss Hotel, responded to this review

Dear Tripadvisor member CCF_love2travel, Thank you very much for your previous stay with us as well as for sharing your experience here on Tripadvisor. We are happy that you enjoyed your stay and did like the hotel and the location. We are looking forward to welcoming you back on your next visit to Zurich. Thank you again and best regards....

NYC
Reviewed 4 October 2016

I stayed here on SPG points, so didn't quite feel the pinch with $$$. While nothing extra-ordinary, it's central location - walking distance to the Lake, the glam shopping drag of Benhoffstrasse and historic sites of Old Town, makes this a desirable choice for an otherwise expensive city. the staff are super friendly with maps, advice etc, the lobby/bar is...

 Report
Helpful?
Thank Iloveibizamillion
neuesschlossz, Manager at Sheraton Zurich Neues Schloss Hotel, responded to this review

Dear Tripadvisor member Iloveibizamillion, Thank you very much for your stay with us as well as for taking the time to share your experience here on Tripadvisor. It is good to see that you enjoyed your stay with us and we would like to thank you for your very nice comments which are a great incentive for the entire team....

Perpetually planning our next adventure
Reviewed 23 September 2016 via mobile

This is definitely more of a business hotel, located in an area that is very quiet on the weekends as everything is closed. However, it is only about a 10 mins walk from all the downtown attractions. The room and bathroom were on the small side, but spotless and comfortable. The staff was friendly and helpful.

 Report
Helpful?
Thank PeckCheck
neuesschlossz, Manager at Sheraton Zurich Neues Schloss Hotel, responded to this review

Dear Tripadvisor member PeckCheck, We would like to thank you for your stay with us as well as for sharing your feedback here on Tripadvisor. We are happy, that you enjoyed your stay with us and appreciate your kind rating. I already shared your comments with the entire team and it is a great incentive for all employees. We are...

Ticino
Reviewed 13 September 2016 via mobile

very small room, 1m around the bed, in toilet be careful to your knees, air conditioning so noisy that better to switch off. For that price, parking and breakfast not included... only positive: staff is very kind.

 Report
Helpful?
Thank Nestor13
neuesschlossz, Manager at Sheraton Zurich Neues Schloss Hotel, responded to this review

Dear Tripadvisor member Nestor13, We would like to thank you for your previous stay with us as well as for sharing your experience here on Tripadvisor. We are sorry that the size of the room did not meet your expectations. We do have different room types in varying sizes and I would be more than happy to give personaly recomendations...

Reviewed 6 September 2016 via mobile

We spend two nights there as part of our delta vacation package. Before we got here I was a little concerned because of its ranking. But I couldn't have been more pleased. Located on a quiet street, the neues schloss is one block from lake Zurich and swimming biking and walking. It's five minutes from the center of town and...

 Report
Helpful?
Thank Carol L
neuesschlossz, Manager at Sheraton Zurich Neues Schloss Hotel, responded to this review

Dear Tripadvisor member Carol L, Thank you very much for your stay with us as well as for taking the time to share your experience here on Tripadvisor. How great to see that you enjoyed your stay with us and we would like to thank you for your very nice comments which are a great incentive for the entire team....

Chicago, Illinois
Reviewed 5 September 2016

This is more of a business hotel - however, it was very comfortable hotel. The assistant front desk manager Sybille was welcoming and very helpful with recommendations. Room was just right. Location is excellent - literally a block from Lake Zurich and easy walking to main sights around lake and Old Town. Would definitely stay again.

 Report
Helpful?
Thank JAKTravel2
neuesschlossz, Manager at Sheraton Zurich Neues Schloss Hotel, responded to this review

Dear Tripadvisor member JAKTravel2, Thank you very much for your stay with us as well as for taking the time to share your experience here on Tripadvisor. We are happy that you enjoyed your stay with us and would like to thank you for your very nice comments. We are looking forward to welcome you back on your next visit...

97 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (85)
Viewed
Hotel & Grounds (16)
Viewed
Room/Suite (20)
Viewed
Family/Play Areas (3)
Viewed
Dining (5)
Viewed
Bathroom (8)
Viewed
Other (33)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (12)
Viewed
Room/Suite (4)
Viewed
Dining (2)
Viewed
Hotel & Grounds (2)
Viewed
Other (4)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Zurich hotels
Hotel Ascot
#83 of 134 in Zurich
250 reviews
Enge
Hotel Glaernischhof
Hotel Glaernischhof
#11 of 134 in Zurich
342 reviews
Show Prices
Show Prices
Show Prices
Escher Wyss
Sheraton Zurich Hotel
Sheraton Zurich Hotel
#18 of 134 in Zurich
414 reviews
Hotel Glockenhof
#22 of 134 in Zurich
407 reviews
Old Town
Hotel Helmhaus
Hotel Helmhaus
#10 of 134 in Zurich
794 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Le Jardin Suisse
Le Jardin Suisse
Cuisines: French, Swiss
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Sheraton Zurich Neues Schloss Hotel is idyllically situated in the heart of Zurich. With its 60 rooms and suites the boutique hotel offers the perfect ambiance for a sightseeing weekend in the lively metropolis. Only a few steps from the Opera, the famous Bahnhofstrasse or the Old town, the Hotel is a place of wellbeing and calm. ... more   less 

Additional Information about Sheraton Zurich Neues Schloss Hotel

Address: Stockerstrasse 17, Zurich 8002, Switzerland
Region: Switzerland > Canton of Zurich > Zurich
Price Range: RM878 - RM2,359 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Zurich Neues Schloss Hotel 4*
Number of rooms: 60
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Hotels.com, Booking.com, Travelocity, Priceline, Cheap Tickets, Odigeo and HotelTravel.com so you can book your Sheraton Zurich Neues Schloss Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton zürich
Sheraton Zurich
zürich Sheraton
Hotel Style:
#31 Family Hotel in Zurich
#41 Luxury Hotel in Zurich
#45 Romantic Hotel in Zurich
#65 Business Hotel in Zurich
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Sheraton Zurich Neues Schloss Hotel staff and other travellers.
3 questions
Ask a question
Setauket, New York

See all questions (3)

Questions? Get answers from Sheraton Zurich Neues Schloss Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms with balconies are so special!”
 of 5 bubbles PerryB137, 25 Jul 2016 | Read review
“corner room with a terrace”
 of 5 bubbles Pau2875, 6 Jul 2016 | Read review
“Try for an upgrade, you SPG members !”
 of 5 bubbles PerryB137, 4 Apr 2016 | Read review
“Don't forget your Starwood loyalty card - we got a free upgrade”
 of 5 bubbles Chris011, 5 Mar 2016 | Read review
“From the airport take the S2 direct train to Banhof Enge and then you can walk to the hotel in 7 minutes,”
  • Single bedroom
 of 5 bubbles petecalleya, 20 Feb 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay