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Novotel Zurich City-West

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#42 of 138 Hotels in Zurich
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Novotel Zurich City-West
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1,096 Reviews from our TripAdvisor Community

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Showing 616: English reviews
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essex
Reviewed 5 days ago NEW

Had a lovely stay here. The first day we were so tired we went to cinema a baton round the corner which has English language shows. Staff are very friendly. We arrived before checkin so enjoyed the pool with no one else there. Had cheese platter which was gorgeous. Room was big enough and reception area had play stuff and...

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Thank Sali W
Rio de Janeiro, RJ
HOTEL’S FAVOURITE REVIEW
Reviewed 30 January 2017

I had the opportunity to stay in two different times at Novotel and the both were perfect. The rooms are cleaned, big, had a small fridge, you can set the temperature in your room, everything is new. The utilities of the hotel includes a warmed and covered pool and a gym. The hotel is near the Hardbruck train station and...

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1Thank Allan_Arrais
About Hotel's Favourite Review
Nico M, Front Office Manager at Novotel Zurich City-West, responded to this review

Dear Allan_Arrais, We very much appreciate your comments regarding your stay at the Novotel Zurich City West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Rio de Janeiro, RJ
Reviewed 2 weeks ago

This is hotel is near center city, but you need take a bus or Train. You buy your ticket in the hotel or in ATM in the train stop . I and my family stayed for about 20 days in this hotel and we loved. They speak several languages. They were very polite. I recommend. Cristiano Barroco

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Thank Cristiano S
Nico M, Front Office Manager at Novotel Zurich City-West, responded to this review

Dear Cristiano S, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nico Masi Front Office Manager

Emeryville, California
Reviewed 2 weeks ago

I visited this hotel during a recent business trip to Zurich. In line with what you would expect from a Novotel, clean room, very functional, with a small working station quite comfortable. The plus are the fitness center (not extremely big but clean and with everything you need to work out) and the indoor pool. My room had two or...

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Thank mg2708
Nico M, Front Office Manager at Novotel Zurich City-West, responded to this review

Dear mg2708, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nico Masi Front Office Manager

Seoul
Reviewed 2 weeks ago

Novotel is a very good hotel to stay with kids. The swimming pool was good for kids to use, but a bit small for adults to swim in. Breakfast was nice. The room was very spacious. The sofabed was less comfortable, but okay to sleep in. Thanks to the room up-grade, it was a very pleasant stay.

Review collected in partnership with Accorhotels.com
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Thank bae_inSeoul
Nico M, Front Office Manager at Novotel Zurich City-West, responded to this review

Dear bae_inSeoul, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nico Masi Front Office Manager

Canton of Geneva, Switzerland
Reviewed 4 weeks ago

This is a regular Novotel, so you know what you'll get. Good bedroom, although the beds could be more comfortable. Nice lobby, very nice breakfast, too. Restaurant menu for dinner is very limited, and I won't recommend the pizza. Staff is very polite and kind. In terms of location, very close to tram line and bus stops, easy to travel...

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Thank RenatoMaschetto
Nico M, Front Office Manager at Novotel Zurich City-West, responded to this review

Dear RenatoMaschetto, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nico Masi Front Office Manager

Kandivali
Reviewed 4 weeks ago via mobile

Rooms are good and clean. Decent amenities. The front desk is very cooperative, accommodating and efficient. Was very good for short business trips. Breakfast is also good though limited options for vegan.

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1Thank Sachin B
Nico M, Front Office Manager at Novotel Zurich City-West, responded to this review

Dear Sachin B, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nico Masi Front Office Manager

London, United Kingdom
Reviewed 5 weeks ago

Reception staff were welcoming and room was clean with large and comfortable bed. The pillows were not at all comfortable though which spoiled the night's sleep. There was no shower cap, which I needed. Bar staff were attentive. Lots of places to eat nearby. Didn't eat at the hotel so can't comment on that.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank CKTLon
Nico M, Front Office Manager at Novotel Zurich City-West, responded to this review

Dear CKTLon, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nico Masi Front Office Manager

Maple, Canada
Reviewed 16 February 2017

Novotel is supposed to be the mid-range of the Accor line of hotels. I was expecting a bit more in terms of room comfort given the premium paid. I've stayed at Ibis hotels that have provided better sleep comfort. I was very glad to leave as I woke up at 5 am and waited for the family to wake up...

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Thank 5a25
Nico M, Front Office Manager at Novotel Zurich City-West, responded to this review

Dear 5a25, Thank you for taking the time to tell us about your experience at the Novotel Zurich City West. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us....

Geneva, Switzerland
Reviewed 15 February 2017 via mobile

Comfortable and clean rooms, breakfast with a good variety (we don't mind the hot options), a great kids corner (which my kids absolutely love it!) to wind down after a day walking. The restaurant has few options but beautifully cooked and presented. Public transportation at a walking distance, Coop and Migros as well. But my highest commendation goes to the...

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Helpful?
Thank Selma F
Nico M, Front Office Manager at Novotel Zurich City-West, responded to this review

Dear Selma F, We very much appreciate your comments regarding your stay at the Novotel Zurich City West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
  • Laundry Service
  • Concierge
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Novotel Zurich City West is a 4 star hotel with 144 rooms in the fashionable Zurich West area. Close to Hardbrucke train station, Escher Wyss Platz tram station and the Technopark. A few minutes from the main railway station and the old city by tramor train. The hotel offers seven modern conference rooms with natural light. An indoor swimming pool, fitness area, bar, kids corner and a restaurant with terrace complete the package. Pay parking garage and airport shuttle (fees apply). ... more   less 

Additional Information about Novotel Zurich City-West

Address: Schiffbaustrasse 13 | Am Turbinenplatz, Zurich 8005, Switzerland
Region: Switzerland > Canton of Zurich > Zurich > Escher Wyss
Price Range: RM651 - RM1,258 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Zurich City-West 4*
Number of rooms: 144
Reservation Options:
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Also Known As:
Novotel Zurich City-West Hotel
Novotel Hotel zürich
zürich Novotel
Hotel Style:
#4 Green Hotel in Zurich
#32 Luxury Hotel in Zurich
#37 Family Hotel in Zurich
#49 Romantic Hotel in Zurich
#57 Business Hotel in Zurich
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Zurich City-West staff and other travellers.
22 questions
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Questions? Get answers from Novotel Zurich City-West staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ficar de frente para a praça, pois se estiver nevando a visão fica muito bonita”
 of 5 bubbles cristianob897, 10 Mar 2017 | Read review
“The hotel has a warmed and covered pool”
 of 5 bubbles Allan_Arrais, 30 Jan 2017 | Read review
“go somewhere else”
 of 5 bubbles vtsiklea, 2 Jan 2017 | Read review
“room in highest floor facing the puls 5/turbinenplatze”
 of 5 bubbles radityae, 20 Dec 2016 | Read review
“This hotel is right for you if you are a business traveler. Not for tourists.”
 of 5 bubbles janettejaudines, 20 Sep 2016 | Read review
5 of 5