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Novotel Zurich City West

1,249 reviews
#44 of 138 Hotels in Zurich
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Traveller (254)
Room & Suite (78)
Dining (16)
Overview
  • Excellent25%
  • Very good52%
  • Average18%
  • Poor4%
  • Terrible1%
Travellers talk about
“cosmos tour”(9 reviews)
“tram stop”(57 reviews)
“small pool”(7 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,249)Write a Review
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All reviewscosmos tourtram stopsmall pooltechno parkhardbrucke stationindustrial areanice hotelfamily roombreakfast spreadspacious roomsbusiness hoteleasy accessbreakfast was excellentbars and restaurantspublic transportmain stationbusiness trip
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371 - 375 of 693 reviews
Reviewed 16 September 2014 via mobile

Arrived at 11:20am on Sunday 7th Sep and was not provided a room as hotel policy was check in at noon. Was disappointed after a 12 hour journey. Aircon was ineffective in my room - 319. The coffee machine was broken in my colleagues room....More

Thank Ram S
Response from Arnaud T, Manager at Novotel Zurich City WestResponded 16 September 2014

Dear Guest, I was sorry to read your comment about the payment issue, and the fact that we could not this time, give you a room before check-in time 12:00. Most of the time though, we can clean and inspect enough checked out rooms to...More

Reviewed 13 September 2014

We spent only one night here. Conveniently located near a tram stop, it is a very functional hotel. We also enjoyed a very delicious dinner at the hotel. The breakfast spread was very good. The staff could have been more helpful.

Thank Lovetotravel9700
Response from Arnaud T, Manager at Novotel Zurich City WestResponded 16 September 2014

Dear Guest, I thank you for your positive feedback and will transmit your comment to my kitchen team regarding the "delicious dinner" and "very good breakfast". We all look forward to welcoming you soon again here. Best regards, Arnaud Tourin - General Manager.

Reviewed 4 September 2014

We had one overnight stay in Zurich on our way to Italy and I was having difficulty finding a central hotel which would accomode 2 adults and 2 children in a family room - and which wouldn't break the bank! We have stayed at Novotels...More

Thank JoDi5
Reviewed 30 August 2014

Far from the centre, this hotel has a large parking, is in the quiet area and there is a large square in front of it, with several good restaurants on it (pricey!). The pool is very good. Breakfast area is great, like a zen garden,...More

1  Thank ddt007
Response from Arnaud T, Manager at Novotel Zurich City WestResponded 16 September 2014

Dear Guest, We were all delighted to read your positive comments regarding the indoor pool, our "zen garden" and the "great breakfast area". With sunny weather, we are glad to offer a relaxing time in our quiet terrace and garden, and still in the heart...More

Reviewed 24 August 2014 via mobile

Stayed here for 2 nights while with my wife for my honeymoon in switzerland, a good stay conveniently placed next to tram stop & a grand buffet brekky inclusive, was a good experience. Hotel staff were nice. Highly Recommended for a stay while in Zurich.More

Thank Ash K
Response from Arnaud T, Manager at Novotel Zurich City WestResponded 16 September 2014

Dear Guest, I congratulate first for your wedding, and was very happy to read you had a nice honeymoon in Zurich. We are proud you have chosen our Hotel, and we look forward to welcoming you again for your first wedding anniversary! Best regards, Arnaud...More

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About
Awards & Recognition
Travellers' Choice
2018 Winner
GreenLeaders Gold level
Amenities
Top amenities
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Hotel Amenities
Room Service
Meeting Rooms
Dry Cleaning
Business Centre with Internet Access
Banquet Room
Children Activities (Kid / Family Friendly)
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Heated pool
Indoor pool
Details
Price range
US$143 - US$274 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Green Hotel in Zurich
#18 Family Hotel in Zurich
#34 Luxury Hotel in Zurich
#49 Romantic Hotel in Zurich
#57 Business Hotel in Zurich
Room types
Non-Smoking Rooms, Family Rooms, Suites, Accessible rooms
Details
Price range
US$143 - US$274 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Green Hotel in Zurich
#18 Family Hotel in Zurich
#34 Luxury Hotel in Zurich
#49 Romantic Hotel in Zurich
#57 Business Hotel in Zurich
Room types
Non-Smoking Rooms, Family Rooms, Suites, Accessible rooms
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Traveller (254)
Room & Suite (78)
Dining (16)
Pool & Beach (7)
Family and Play Areas (3)
Questions & Answers
Ask a question
Michelle S
16 July 2017|
AnswerShow all 2 answers
Response from Nico M | Property representative |
Dear Michelle S, our hotel is located in the West of Zurich. Closed by there is a tram which dirves directly to the city Center within 10 minutes. There is a Christmas Market in the main Train Station and also one at the... More
0
Votes
Frank S
21 June 2017|
AnswerShow all 7 answers
Response from Nico M | Property representative |
Hello, if you book with Cosmos breakfast is always included. Sincerely, Nico Front Office Manager
0
Votes
Marietta M
29 April 2017|
AnswerShow all 5 answers
Response from garimalalwani | Reviewed this property |
Yes they have
1
Vote
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12345610
Room Tips
"Go to the gym for free water bottles"
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"Our room had a view of large square at back"
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"Take a breakfast with this hotel"
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"Excellent in every way (comfort, service, price situation)"
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