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Novotel Zurich City-West

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#45 of 139 Hotels in Zurich
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1 room 2 adults 0 children
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Novotel Zurich City-West
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1,082 Reviews from our TripAdvisor Community

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There are newer reviews for Novotel Zurich City-West
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Showing 611: English reviews
Reviewed 3 September 2013

We stayed in Zurich for one night during our Europe tour. The hotel was easy to find, check in was smooth and it was convenient to go into town with public transportation literally right outside the hotel. The staff was friendly, parking (though there was a charge) was easy and the rooms were clean. The only slightly annoying thing was...

Thank Asheky
Arnaud T, General Manager at Novotel Zurich City-West, responded to this review

Dear Guest, Thank you for your positive feedback regarding the "good value" you mentionned in your comment. We have also read that the connection with our free wifi could be better explained, and be assured the Front Office Team has already improved the information on this matter. I Look forward to meeting you personnally during your next visit in our...

New Delhi, India
Reviewed 3 September 2013

This is an upmarket hotel just 15 minutes by Tram from the train station. The rooms are very comfortable & nice. We had a pleasant stay & would visit the downtown area using tram which would take no more than 15 minutes. Also, there are night clubs just walking distance from the hotel, besides there is not much to do...

Thank abhishekmaniktala
Arnaud T, General Manager at Novotel Zurich City-West, responded to this review

Dear Guest, We thank you for your Business or Leisure recommandation, and we are happy to read that you appreciate the tram station doorstep from the hotel. We really look forward to welcoming you very soon. Arnaud Tourin, General Manager.

Warsaw, Poland
Reviewed 3 September 2013

Review collected in partnership with Accorhotels.com
Thank fabrykator
Arnaud T, General Manager at Novotel Zurich City-West, responded to this review

Reviewed 2 September 2013

Staff are good, friendly & helpful. The hotel is next to the Tram station so location for getting into the city centre, about 10 minutes ride is great. But the breakfast, its all there but what a mess, please teach the breakfast chef fry eggs gently, grill bacon nice & crispy, the has browns are a total disaster. Rooms are...

Thank toilManchester_uk
Arnaud T, General Manager at Novotel Zurich City-West, responded to this review

Dear Guest, Thank you for your positive feedback regarding our rooms and location. I also transmitted your breakfast comments to our Food and Beverage Manager to ensure your full satisfaction during your next stay in our Hotel. I wish you all the best back to work, and look forward to welcoming you again very soon. Arnaud Tourin, General Manager.

London, United Kingdom
Reviewed 25 August 2013

The room was nice but nothing special. But I was very happy it was so clean. The dent desk staff was very nice. We did not used any other amenities in the hotel. Zurich clearly is extremely expensive so it was good we booked there.

Thank Sheep81
Arnaud T, Manager at Novotel Zurich City-West, responded to this review

Dear Guest We very much appreciate your positive comments regarding your stay at the Novotel Zurich City West. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Positive feedback from satisfied clients is our greatest reward - thank you. We look forward to welcoming...

Reviewed 24 August 2013

Pros -Location is okay. It's outside the old town but there is a tram stop one minute walk from the hotel. Tram 4 takes you to Central train station in 10 minutes. -Spacious room. -Free internet -Modern room and good housekeeping. Cons -There are no shops around the hotel. But tram to the city centre is convenient.

Thank sea2skyaus
Reviewed 19 August 2013

We had a mixed experience with this hotel. It is very modern and the rooms are spacious, but we did have a couple of problems. However, these were sorted out very quickly - when we checked in, we discovered the room we were allocated hadn't been cleaned and made up, but the receptionist was very apologetic, and we were given...

Thank SuisseSuisse
Kochi , India
Reviewed 14 August 2013

Very conveniently located ... just 1 minute from the tram and railway station... Just 0 min from City Center by tram... Very Clean and comfortable and cozy rooms... Unobtrusive but efficient service.. Very Helpful front office... Good Breakfast... Free fast Wifi Ideal for families

2Thank Sibikthomas2001
Auckland Region, New Zealand
Reviewed 13 August 2013

The hotel is, ( I'm guessing the distance), about 3 km from Zurich Main Train Station. It is easily reached by number 4 tram which stops at Technopark which is just a few minutes walk from the hotel. A taxi from Zurich Station will cost 20 Swiss francs. Our room (101) had twin double beds and was quite large at...

1Thank StanleyAuckland
Reviewed 12 August 2013

Review collected in partnership with Accorhotels.com
Thank Traveller43Essex

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Room Service
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
  • Laundry Service
  • Concierge
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Novotel Zurich City West is a 4 star hotel with 144 rooms in the fashionable Zurich West area. Close to Hardbrucke train station, Escher Wyss Platz tram station and the Technopark. A few minutes from the main railway station and the old city by tramor train. The hotel offers seven modern conference rooms with natural light. An indoor swimming pool, fitness area, bar, kids corner and a restaurant with terrace complete the package. Pay parking garage and airport shuttle (fees apply). ... more   less 

Additional Information about Novotel Zurich City-West

Address: Schiffbaustrasse 13 | Am Turbinenplatz, Zurich 8005, Switzerland
Region: Switzerland > Canton of Zurich > Zurich > Escher Wyss
Price Range: RM628 - RM1,159 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Zurich City-West 4*
Number of rooms: 144
Reservation Options:
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Also Known As:
Novotel Zurich City-West Hotel
Novotel Hotel zürich
zürich Novotel
Hotel Style:
#4 Green Hotel in Zurich
#33 Luxury Hotel in Zurich
#37 Family Hotel in Zurich
#49 Romantic Hotel in Zurich
#57 Business Hotel in Zurich
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Zurich City-West staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The hotel has a warmed and covered pool”
 of 5 bubbles Allan_Arrais, 30 Jan 2017 | Read review
“go somewhere else”
 of 5 bubbles vtsiklea, 2 Jan 2017 | Read review
“room in highest floor facing the puls 5/turbinenplatze”
 of 5 bubbles radityae, 20 Dec 2016 | Read review
“This hotel is right for you if you are a business traveler. Not for tourists.”
 of 5 bubbles janettejaudines, 20 Sep 2016 | Read review
“Rooms with window to the court is preferable.”
 of 5 bubbles parsiIran, 27 Aug 2016 | Read review
5 of 5