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Crowne Plaza Zurich Hotel

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#63 of 134 Hotels in Zurich
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Crowne Plaza Zurich Hotel
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1,229 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Zurich Hotel
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Showing 831: English reviews
Hong Kong, China
Reviewed 2 September 2013

I stayed in this hotel for three nights. Although I am unhappy with its follow up services after my checking out and have argument with them in respect of IHG Rewards Club points and nights at present (and will continue to have battle with them), I feel obliged to write a fair comment on this hotel. Although the hotel is...

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Helpful?
1Thank JohnCHongKong
CrownePlazaZRH, Director of Sales at Crowne Plaza Zurich Hotel, responded to this review

Dear Guest Your positive review is much appreciated. Thank you very much for taking your precious time to write about our services in detail ! We are very happy to read that you have enjoyed your stay with us and pass on your kind compliments to our team with pleasure. We also would like to apologize for the misunderstanding concerning...

Reviewed 30 August 2013

The exterior of the hotel is dated and the lobby area needs updating. We were in the wing over looking the park which ensured a great nights sleep. The room looked like it was refurbished recently. The bed was perfect for a great nights sleep. The only point we found odd was there was only 1 power point in the...

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Helpful?
1Thank Jason W
CrownePlazaZRH, Director of Sales at Crowne Plaza Zurich Hotel, responded to this review

Dear Guest Thank you for your kind comments. We are pleased to read that you had an ejoyable stay with us. We would be yery happy to welcome you again and would like to mention that our guest rooms offer at least 6 power points (Standard Room category) including an international one. Kindly ask our team for additional adapters during...

Isa Town, Bahrain
Reviewed 26 August 2013

It's an excellent hotel with good service and decent rooms. The breakfast is also good. There is a Tram station in a walking distance. The only thing I have against it is the semi-transparent toilet door which does not have a lock.

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Helpful?
Thank Mohamed A
CrownePlazaZRH, Director of Sales at Crowne Plaza Zurich Hotel, responded to this review

Dear Guest Your kind comments are much appreciated. Thank you very much for your recent stay and for taking your precious time to write about us! It would be a pleasure for us to welcome you in the future as well. Kindly mention when booking again your bath room preference and we will be keen to offer you another bath...

Reigate
Reviewed 22 August 2013

I am a platinum member of the intercontinental group loyalty scheme and have visited a great many of their hotels across Europe and the rest of the world. As a company with a clear branding system I was flabbergasted to arrive at this hotel - described on their website as being 'a few steps from the tram stop' - far...

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Helpful?
4Thank Sean B
CrownePlazaZRH, Director of Sales at Crowne Plaza Zurich Hotel, responded to this review

Dear Guest We are sorry to read about your negative experience and would like to ensure you that we are keen to provide our guests with a great hotel stay. Our hotel is located exactly 350 meters from the tram stop Albisriederplatz and 200 meters from the tram stop Stdium Letzigrund. Concerning the security check by our colleagues – we...

Forlì
Reviewed 7 August 2013

I've been there for a work trip and it was pretty good. The park is just in the basement, all staff is kind and service and breakfast were pretty good. Room are big enought and very confortable, with an adeguate desk that could be used for work. Also Bathroom is big enought but I don't personally like the Bathroom/Sower combo....

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Helpful?
1Thank Cris T
CrownePlazaZRH, Director of Sales at Crowne Plaza Zurich Hotel, responded to this review

Dear Guest, Thank you for taking your precious time to write a review about our hotel. We are happy to read about your positive experiences. Your kind compliments have been shared with our team and are a great reward for our efforts. Best regards Ai Na Meng Director of Sales

London, United Kingdom
Reviewed 7 August 2013

The hallway smelt a little when I arrived and the room not much better. A strange smell, a bit stuffy really. The rooms are very clean and well finished. A nice bathroom with an excellent shower (no bath) and good toiletries selections. The bed was relatively comfy but the pillows were not so good. It has a conference feel to...

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Helpful?
Thank Crazy_Jim_83
CrownePlazaZRH, Director of Sales at Crowne Plaza Zurich Hotel, responded to this review

Dear Guest Thank you very much for your valuable feedback. We are sorry to hear that you experienced some points which did not meet your expectations. We have internally discussed your mentioned topics and we will implement the necessary steps, so that future guest do not share the same experiences as you. For future reference, we can recommend the up...

Gloucester, United Kingdom
Reviewed 2 August 2013

Comfortable hotel. Recommend negotiating breakfast into the rate since it's expensive if you don't. Failing that, there are some cheap and cheerful cafes just up the road (heading towards the Letzigrund). You also have to pay for Wifi which is shocking these days I know. The hotel is very clean, good restaurant and bar (expensive too) and it has a...

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Helpful?
1Thank Paul M
CrownePlazaZRH, Director of Sales at Crowne Plaza Zurich Hotel, responded to this review

Dear Guest. First of all thank you very much for your Feedback on Tripadvisor. We are more than happy to receive the chance to improve our quality and to be able to focus on our guests’ needs and requirements. Kindly note that we are always trying to keep the cost-benefit ratio in line with the local market and our competitors....

Reviewed 2 August 2013

Stopped over in Zurich for a few days stayed in a delux room. Everything was excellent, the food, the service. Will stay hear again, when travelling to Zurich. Highly recommended this hotel to anyone travelling to Zurich

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Helpful?
Thank Jeremy D
CrownePlazaZRH, Director of Sales at Crowne Plaza Zurich Hotel, responded to this review

Dear Guest Thank you very much for your kind review. Your compliments are much appreciated and a great reward for our team. We are happy to read that you had a pleasant stay at the Crowne Plaza Zürich and would love to be your host again. Best regards Ai Na Meng Director of Sales

New Delhi, India
Reviewed 1 August 2013

Well located -- 15 min by tram from the train station/old city, neat clean hotel. Tiny room and tinier bathroom but very well priced (paid 100 euros a night). Staff is helpful -- let me check in early, and helped with zurich guide etc. The free internet is fast enough if you are not streaming video.

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Helpful?
Thank MR M
CrownePlazaZRH, Director of Sales at Crowne Plaza Zurich Hotel, responded to this review

Dear Guest Thank you very much for your kind review. Your compliments are much appreciated and a great reward for our team. We are happy to read that you had a pleasant stay at the Crowne Plaza Zürich and would love to be your host again. Best regards Ai Na Meng Director of Sales

Amsterdam, The Netherlands
Reviewed 30 July 2013

Great restaurant and bar in the hotel. Breakfast buffet is also of good quality, and I saved money on this when I booked through 'Booking.com'. Rooms were nice and clean. My only knock on this place is that the A/C unit in the rooms only cooled to 24C, but with added fans that the hotel maintenance provided, it was tolerable...

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Helpful?
Thank Michael B
CrownePlazaZRH, Director of Sales at Crowne Plaza Zurich Hotel, responded to this review

Dear Guest Thank you so much for your kind review. We are pleased to read about your positive impressions and appreciate that you took your precious time to share them with other travelers. Kindly let us mention that the american style air condition is not allowed in Zurich due to environmental law in switzerland. Regarding the TV, we discussed with...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
The Crowne Plaza Zürich hotel is situated in the trendy Zurich West district, 11km from the airport, close to the city centre. The Crowne Plaza Hotel Zürich offers indoor parking for 550 cars. The 365 air-conditioned rooms in modern and contemporary design are kept in warm browne colours. All guest rooms feature flat screen TVs, high speed & wireless internet access, coffee and tea making facilities and a safe. Restaurants at the Crowne Plaza Hotel Zurich include the Relais des Arts and the Letzi Leu as well as the garden restaurant, all serving delicate Swiss and international meals. The Lobby Bar is an ideal meeting place for business or leisure. Guests of the Crowne Plaza Hotel Zürich enjoy access to 2000 square meters of fitness and spa facilities. WiFi internet is available in all rooms. For events & meetings for up to 480 guests, 11 rooms with natural daylight are at your disposal. ... more   less 

Additional Information about Crowne Plaza Zurich Hotel

Address: Badenerstrasse 420, Zurich 8004, Switzerland (Formerly InterContinental Hotel Zurich)
Region: Switzerland > Canton of Zurich > Zurich
Price Range: RM560 - RM871 (Based on Average Rates for a Standard Room)
Number of rooms: 365
Reservation Options:
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Also Known As:
Crowne Plaza Zurich
Crowne Plaza zürich
Hotel Style:
#4 Green Hotel in Zurich
#53 Business Hotel in Zurich
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Zurich Hotel staff and other travellers.
19 questions
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Questions? Get answers from Crowne Plaza Zurich Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Disappointing breakfast for such a hotel brand!”
 of 5 bubbles 788DerekS788, 29 Nov 2016 | Read review
“Rooms overlooking the Courtyard”
 of 5 bubbles Darrell022354, 29 Oct 2016 | Read review
“I wish I knew given that our room was a "nicer room"”
 of 5 bubbles CitizenoftheAir, 6 Oct 2016 | Read review
“Small but comfortable rooms”
 of 5 bubbles ruchirg2013, 18 Sep 2016 | Read review
“Rooms need to be better equipped and maintained”
 of 5 bubbles pacof516, 13 Sep 2016 | Read review
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