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Hotel Helmhaus

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Traveller (162)
Room & Suite (250)
Dining (49)
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Overview
  • Excellent69%
  • Very good25%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“old town”(196 reviews)
“great location”(112 reviews)
“small hotel”(35 reviews)
AMENITIES
Free Wifi
Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Room Service
Concierge
4 Star Hotel
All hotel details
Additional information
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (938)
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775 results
Traveller rating
542
197
30
5
1
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LanguageEnglish
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542
197
30
5
1
Show reviews that mention
All reviewsold towngreat locationsmall hotelwithin walking distancewelcome drinkfront desk stafftram stopbreakfast roomcentral locationeach morninghighly recommend this hotelcorner roomrooms are modernexcellent breakfastdefinitely stay here againfirst floorrestaurants and bars
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1 - 5 of 775 reviews
Reviewed yesterday

We have stayed at the Helmhaus several times. It is a fantastic location, near but not too near the train station, easy walk to the best parts of the city, and next to a charming neighborhood of restaurants and shops with easy public transportation options....More

Thank JennyWoof
Reviewed 4 days ago

The hotel is wonderfully located in the old city--very near lots of attractions. It is a boutique property with less than 30 rooms. The staff was very nice. I got a welcome drink. The breakfast was tasty. The room was small and faced a building...More

1  Thank AKW52245
Response from Helmhaus, Leiter Front Office at Hotel HelmhausResponded 2 days ago

Grüezi AKW52245 Thank you for having been our guest. It is nice to read that you especially remember positively the friendliness of our team members as well as our Swiss breakfast. We regret that the lift stopped working while you were heading for check-out. We...More

Reviewed 6 days ago

We were expecting a nice hotel based on the hotel website and good reviews on Tripadvisor. Hotel Helmhaus exceeded expectations. The staff at both the reception desk and dining room were all very friendly, warm and accommodating. Was emailing with reception staff during the reservation...More

1  Thank camellia_sf
Response from Helmhaus, Leiter Front Office at Hotel HelmhausResponded 2 days ago

Grüezi camellia_sf Thank you for your stay at the smallest and most centrally located Four-Star hotel in Zurich which is also currently the oldest hotel of Zurich still in operation, dating back to 1356. It is a pleasure to know that you found our hotel...More

Reviewed 1 week ago via mobile

I stayed at this fabulous hotel with my two teenage sons at the beginning AND end of our Switzerland trip. The perfect “bookends”. When we arrived (exhausted from 20 hours of travel), we were greeted with smiles and tall glasses of ice cold water! Our...More

1  Thank RobinMillerCooks
Response from Helmhaus, Leiter Front Office at Hotel HelmhausResponded 2 days ago

Grüezi RobinMillerCooks Thank you and your lads for having been guests to the Hotel Helmhaus and for sharing your positive opinion with other travelers and us. It was a great pleasure to be host to you twice and it has been lovely talking to you....More

Reviewed 2 weeks ago via mobile

This is a quite small perfectly located and very comfortable hotel. Rooms are really nice furnished, bathrooms are contemporary designed. Breakfast offers a variety of regional food. Staff is really kind and prompt. Surrounding is the very hart of Zurich.More

Thank GSM70
Response from Helmhaus, Leiter Front Office at Hotel HelmhausResponded 1 week ago

Grüezi GSM70 Thank you for your recent stay and for taking the time to share your thoughts with other travelers and us. It is a pleasure to read that you enjoyed your stay and that you appreciated the comfort of the room as well as...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Room Service
Breakfast included
Hotel Amenities
Room Service
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Babysitting
Room amenities
Air Conditioning
Minibar
Details
Price range
US$245 - US$422 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in Zurich
#9 Romantic Hotel in Zurich
#11 Luxury Hotel in Zurich
Room types
Non-Smoking Rooms
Details
Price range
US$245 - US$422 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in Zurich
#9 Romantic Hotel in Zurich
#11 Luxury Hotel in Zurich
Room types
Non-Smoking Rooms
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Traveller (162)
Room & Suite (250)
Dining (49)
Questions & Answers
Ask a question
Erika F
6 April 2018|
Answer
Response from Viviryvestir | Reviewed this property |
We never used the babysitting service.
0
Votes
30 January 2018|
Answer
Response from Helmhaus | Property representative |
Grüezi Mr Swisher. Thank you for your question. If our availability allows early check-in is an option free of charge. Yet this will be upon request. In order to have the room guaranteed available when checking in early in... More
0
Votes
Google Translation
preetilad
7 December 2017|
AnswerShow all 2 answers
Response from Helmhaus | Property representative |
Dear guest. The closest ski resorts are ca. 1 1/2 hours from Zurich: Engelberg Region, Toggenburg, Flums. Kind regards, Hotel Helmhaus.
0
Votes
Google Translation
Room Tips
"Top floor is quietest, but be prepared to duck the slanted beams"
Read review
"We stayed in a superior double room on the 3rd floor"
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"Get a corner room as they have more windows."
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"Corner rooms are larger than others, some even have views."
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