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Garden Court Blackrock Newcastle

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Garden Court Blackrock Newcastle
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121 Reviews from our TripAdvisor Community

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Showing 119: English reviews
Johannesburg, South Africa
Reviewed 1 week ago

I liked the welcome by the front desk. Ladies were smiling. However, potter's service must be made available even if it means paying for it. Hotel must consider warming the swimming pool especially in winter.

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank thokozanem2017
GCBlackrock, Manager at Garden Court Blackrock Newcastle, responded to this review

Good day and thank you for taking the time to write about our property. We are so pleased that you enjoyed your stay with us. Thank you for the suggestions. We will definitely look at the options available. Take care and all the best for 2017. Warm regards Leean Murugan General Manager

Johannesburg, South Africa
Reviewed 2 weeks ago

Efficient and effective service overall. From the check in, during the stay cleaned rooms and effective service. I do believe that this establishment is under rated and should be offered a higher star grading, at least a 4

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank zamokwakhehoritiasn
GCBlackrock, General Manager at Garden Court Blackrock Newcastle, responded to this review

Good day and thank you for this wonderful feedback. It was a pleasure having you here. I will definitely share this with the team. Take care and warm regards Leean Murugan General Manager

Nelspruit, South Africa
Reviewed 2 weeks ago

it was good to be at black rock hotel , is very beautiful place to be in next i will recommend someone to book at the hotel as is very good and good to be with the family and also to conduct business . very

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank 165sammym
GCBlackrock, Manager at Garden Court Blackrock Newcastle, responded to this review

Good day and thank you for taking the time to write about our property. We are so glad that you enjoyed your stay with us. Hope you will visit again soon! Warm regards and all the best for 2017! Leean Murugan General Manager

Johannesburg, South Africa
Reviewed 3 weeks ago

The service at the restaurant was not good during supper. The chicken schnitzel was overcooked and this was the second time I have had it. The room... The bathroom floor was dirty, as if someone had walked in with muddy feet.

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank Sharvin H
GCBlackrock, Owner at Garden Court Blackrock Newcastle, responded to this review

Good day and thank you for taking the time to write about our property. I am extremely sorry for the inconvenience experienced. Rest assured, this will be addressed and rectified immediately. Take care and warm regards Leean Murugan General Manager

Durban, South Africa
Reviewed 3 weeks ago

I checked into the Garden Court Blackrock Newcastle on Wednesday 28 December 2016. I was warmly received by the receptionist who greeted me by name. He was very friendly and courteous. The room allocated was a recent refurbished room and everything was spot on. The ambience was in keeping to the expectations of a wary traveller. I received a call...

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank Jaya N
GCBlackrock, Manager at Garden Court Blackrock Newcastle, responded to this review

Wow, thank you for this most wonderful feedback. I'm so pleased to see that you enjoyed your stay from beginning to end. Hope you will visit again soon. Take care and all the best for 2017! Warm regards Leean Murugan General Manager

Pietermaritzburg, South Africa
Reviewed 3 weeks ago

The hotel is conveniently located and easily accessible close to the entrance to Newcastle. Friendly staff and clean and comfortable room with bathroom en suite. There is a long walk to the diningroom and the food [both supper and breakfast] was very average. If you are aged 60 plus you qualify for seniors club discount, which is significant and very...

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Helpful?
Thank sumpine
GCBlackrock, Manager at Garden Court Blackrock Newcastle, responded to this review

Good day and thank you for taking the time to write about our property. It was a pleasure having you here and look forward to your next visit. Take care and all the best for 2017! Warm regards Leean Murugan General Manager

Johannesburg, South Africa
Reviewed 4 weeks ago

Excellent hotel, good service and comfortable rooms. Great location alongside Casino and Shopping Mall. Breakfast could have better coffee. A top class hotel for overnight and short stay. Would like to see a more indigenous touch to gardens and pool not so exposed but thats minor detail.

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank BruceVDavidson
GCBlackrock, General Manager at Garden Court Blackrock Newcastle, responded to this review

Good day and thank you for taking the time to write about our property. Thank you for this feedback. We will definitely explore this more. Take care and all the best for 2017! Warm regards Leean Murugan General Manager

Durban, South Africa
Reviewed 5 weeks ago

Thank you to the staff of Blackrock Casino for yet another magnificent stay at the Hotel, they always make you feel very comfortable and the staff are always friendly and helpful. The breakfast is excellent, always value for money

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank robynnen2016
GCBlackrock, Manager at Garden Court Blackrock Newcastle, responded to this review

Good day and thank you for taking the time to write about our property. It was a pleasure having you here and we look forward to your next visit. Let me take this opportunity to wish you and your loved ones a blessed festive season and a prosperous 2017! Warm regards Leean Murugan General Manager

Kroonstad, South Africa
Reviewed 5 weeks ago

Good rooms and good company,and friendly staff. Its os well build and beautiful design and yet very economic. The swimming pool is adequate and clean. There is enough parking space, and good security at the gate.

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank lebohangm707
GCBlackrock, Manager at Garden Court Blackrock Newcastle, responded to this review

Good day and thank you for taking the time to write about our property. We are so glad you enjoyed your stay with us. Until next time, take care and all the best for this festive season! Warm regards Leean Murugan General Manager

Greater Johannesburg, South Africa
Reviewed 12 December 2016

The service received from the hotel was excellent. The entire hotel looks very clean, same as the room allocated was very clean and excellent. The hotel has been located at a more convenient place with a shopping mall nearby. The sleep quality is excellent.

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank mavhungum
GCBlackrock, Manager at Garden Court Blackrock Newcastle, responded to this review

Good day and thank you for taking the time to write about our property. Thank you for this wonderful feedback. It was a pleasure having you here. Take care and all the best to you and your loved ones over this festive period. Warm regards Leean Murugan General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
The Garden Court Blackrock Newcastle, previously known as Blackrock Hotel, is surrounded by the historic Battlefields, and is perfectly situated halfway between Johannesburg and Durban. This hotel is an ideal stopover location for a night of good rest, pampering, entertainment and gaming. Offering a wellness centre for rejuvenating spa and massage treatments, this hotel also boasts an action-packed casino, and excellent dining venues. ... more   less 

Additional Information about Garden Court Blackrock Newcastle

Address: 100 Allen Street, Newcastle 2940, South Africa (Formerly Blackrock Casino Hotel)
Region: South Africa > KwaZulu-Natal > Newcastle
Hotel Class:4 star — Garden Court Blackrock Newcastle 4*
Number of rooms: 80
Reservation Options:
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Also Known As:
Garden Court Blackrock Newcastle Hotel Newcastle
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Questions & Answers

Here's what travellers have asked, with answers from Garden Court Blackrock Newcastle staff and other travellers.
2 questions
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Questions? Get answers from Garden Court Blackrock Newcastle staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose an upper room with a balcony overlooking the pool for the best scenic view.”
 of 5 bubbles johntU7146OL, 4 May 2016 | Read review
“Take a room on the top floor as those on the floor below hear EVERYTHING!”
 of 5 bubbles Jinjoroo, 9 Apr 2015 | Read review
“Choose a room on the top floor furthest away from the car park.”
 of 5 bubbles 212eugenev, 25 Mar 2015 | Read review
“Choose one at the back; an even-numbered one. You will love the flat, green view!”
 of 5 bubbles Cosy11_11, 13 Mar 2015 | Read review
“no tip only seen one room, o make it pool facing, nice and near reception”
 of 5 bubbles ashleyd827, 28 Aug 2014 | Read review
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