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Garden Court Blackrock Newcastle

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Garden Court Blackrock Newcastle
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110 Reviews from our TripAdvisor Community

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Showing 109: English reviews
Greater Johannesburg, South Africa
1 review
Reviewed 5 days ago NEW

Its a great hotel, with value for money and a hassle free check in and check out process. The quality of the rooms was great. the quality of the food was in line with a garden court standard. The staff at the reception was extremely helpful as well.

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank zolile_ntukwana
GCBlackrock, Manager at Garden Court Blackrock Newcastle, responded to this review

Good day and thank you so much for taking the time to write about our property. Thank you for this wonderful feedback. We look forward to welcoming you back soon! Take care and all the best for the festive season. Warm regards Leean Murugan General Manager More 

Sandton, South Africa
1 review
Reviewed 1 week ago

Poor welcoming service By the receiving staff, unclean facilities, the room and the gym, no towels provided. Poor dining service and the breakfast was not catering for everyone, for example there was not a single hot porridge.It was a poor experience in general , the attitude of the staff could have made it better though but it was bad as... More 

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank Gcobisa
GCBlackrock, Manager at Garden Court Blackrock Newcastle, responded to this review

Good day and thank you for taking the time to share your experience. I am extremely sorry for the inconvenience experienced. This is not the level of service nor standard our guests are accustomed too. Rest assured, this will be addressed with the relevant heads of department and necessary measures put into place. We trust that you will not let... More 

Greater Johannesburg, South Africa
Level Contributor
13 reviews
13 hotel reviews
Reviewed 3 weeks ago

the hotel is well located walking distance from the Black rock mall the service was fine. The rooms in the new section is good and does have a sliding door onto the lawn. Breakfast is the normal Garden Court breakfast.

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank 637hermannc
GCBlackrock, General Manager at Garden Court Blackrock Newcastle, responded to this review

Good day and thank you for taking the time to write about our property. We are so pleased that you had a wonderful stay with us. Hope to see you again soon! Warm regards Leean Murugan General Manager More 

Johannesburg, South Africa
2 reviews
Reviewed 4 weeks ago

Staff are friendly, rooms are spotless and the dining experience was with legendary customer attention and service.. a definite future home away from home destination - Blackrock, you Rock!! God blesd

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank 49henryj
GCBlackrock, Manager at Garden Court Blackrock Newcastle, responded to this review

Good day and thank you for this most wonderful feedback. It was a pleasure having you here. See you soon! Warm regards Leean Murugan General Manager More 

Greater Johannesburg, South Africa
1 review
Reviewed 17 October 2016

Ww were met with a warm welcome form your staff, who were very helpful and informative. the prepared breakfast was delicious though we missed the al carter one but were not disappointed with the pre-packed which was munchy. the room was clean and the cosy

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank lorrainephumzilek
GCBlackrock, Manager at Garden Court Blackrock Newcastle, responded to this review

Good day and thank you for taking the time to write about our property. Thank you for this wonderful feedback. It was a pleasure having you here and look forward to your next visit. Take care and warm regards Leean Murugan General Manager More 

Secunda, South Africa
1 review
Reviewed 11 October 2016

Very good, I can recommend the hotel to my friends and family. The staff were very friendly and helpful, when you ask for something like an iron and ironing board they would bring it within a blink of an eye. Also the room service was very good, we were given exactly what we asked for. I like the fact that... More 

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank 24andilem
GCBlackrock, Manager at Garden Court Blackrock Newcastle, responded to this review

Good day and thank you for taking some time to write to us. This is such wonderful feedback, thank you. I'm glad you liked your gift. I trust you will make Garden Court Blackrock your "home away from home" when visiting Newcastle. Take care and warm regards Leean Murugan General Manager More 

Pretoria, South Africa
1 review
Reviewed 10 October 2016

the service from the hotel is off good quality and value for money . I can recommend this hotel to my friends , family and colleagues or any other person who requires accommodation. I would like to just recommend that in your meals if possible please provide decaf coffee , soy milk if possible some of us are not comfortable... More 

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank 260patiencen
GCBlackrock, Manager at Garden Court Blackrock Newcastle, responded to this review

Good day and thank you so much for writing about our property. I am so happy to see that you enjoyed our Hotel as well as the service. We will gladly assist with any dietary requirements. Please may I ask that you chat to our Chef or me the next time you're here. Take care and warm regards Leean Murugan... More 

Pretoria, South Africa
Level Contributor
43 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 4 October 2016 via mobile

The hotel has improved a lot, it was my second visit at the hotel and I enjoyed my adventurous 1 night stay visit at Garden Court. As the hotel offer free wifi but I struggled to login, the rooms are spacious and have mini bar fridge, hairdryer for women and locker in the room. The hotel offer buffet breakfast and... More 

Helpful?
Thank Mpho C
GCBlackrock, Manager at Garden Court Blackrock Newcastle, responded to this review

Good morning and thank you for this wonderful feedback. It's not often people take time out of their busy day to recognise positive change and acknowledge great service and facilities. This means a lot to me and the team and we will continue to work harder to ensure that service remains at its best. Take care and we look forward... More 

Greater Johannesburg, South Africa
1 review
Reviewed 4 October 2016

Service excellent, friendly, warm and professional staff, with good ambience. Location is perfect with beautiful scenery. Magnificent grounds for walking. Easy access to shops and amenities. Rooms spacious, comfortable, functional utilities, spotless clean towels and linen.

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank nosiphon622
GCBlackrock, Manager at Garden Court Blackrock Newcastle, responded to this review

Good day and thank you so much for this wonderful feedback! It was a pleasure having you here and we look forward to your next visit. Take care and warm regards Leean Murugan General Manager More 

Stanger, South Africa
Level Contributor
40 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 3 October 2016 via mobile

The hotel,checkin,room and breakfast was all above expectations. Check out was slow since the ladies were not really interested. They were more intrested in chit chat in the back office then to attend to me. Overall a 4⭐️ experience. Will surely come back and recommend

Helpful?
1 Thank moosaeb
GCBlackrock, Manager at Garden Court Blackrock Newcastle, responded to this review

Good day and thank you for taking the time to write about our property. Thank you for this feedback. I will definitely address this issue with the front desk team. Take care and we look forward to welcoming you back soon! Warm regards Leean Murugan General Manager More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Concierge
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Garden Court Blackrock Newcastle, previously known as Blackrock Hotel, is surrounded by the historic Battlefields, and is perfectly situated halfway between Johannesburg and Durban. This hotel is an ideal stopover location for a night of good rest, pampering, entertainment and gaming. Offering a wellness centre for rejuvenating spa and massage treatments, this hotel also boasts an action-packed casino, and excellent dining venues. ... more   less 

Additional Information about Garden Court Blackrock Newcastle

Address: 100 Allen Street, Newcastle 2940, South Africa (Formerly Blackrock Casino Hotel)
Region: South Africa > KwaZulu-Natal > Newcastle
Hotel Class:4 star — Garden Court Blackrock Newcastle 4*
Number of rooms: 80
Reservation Options:
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Also Known As:
Garden Court Blackrock Newcastle Hotel Newcastle
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Questions & Answers

Here's what travellers have asked, with answers from Garden Court Blackrock Newcastle staff and other travellers.
2 questions
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Questions? Get answers from Garden Court Blackrock Newcastle staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose an upper room with a balcony overlooking the pool for the best scenic view.”
 of 5 bubbles johntU7146OL, 4 May 2016 | Read review
“Take a room on the top floor as those on the floor below hear EVERYTHING!”
 of 5 bubbles Jinjoroo, 9 Apr 2015 | Read review
“Choose a room on the top floor furthest away from the car park.”
 of 5 bubbles 212eugenev, 25 Mar 2015 | Read review
“Choose one at the back; an even-numbered one. You will love the flat, green view!”
 of 5 bubbles Cosy11_11, 13 Mar 2015 | Read review
“no tip only seen one room, o make it pool facing, nice and near reception”
 of 5 bubbles ashleyd827, 28 Aug 2014 | Read review
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