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4.0
#1 of 2 hotels in Lelystad
Location
Cleanliness
Service
Value
Leonardo Hotel Lelystad City Center is situated in the city center of Lelystad. The 4-star hotel is easily accessible from Amsterdam, Almere and Utrecht. Lelystad lies in the heart of the former Zuiderzee district, has the longest coastline in the Netherlands and is nestled in the middle of many historical cities around the expansive IJsselmeer area. From here, you can easily visit the Walibi fun park, the Dolfinarium, the Aviodrome and Bataviastad. Boat enthusiasts can truly indulge themselves in the Bataviawerf and take to the water on the Oostvaardersplassen. Lelystad also encompasses several museums, including the Nationaal Ruimtevaart Museum (national space travel museum) and the Aviodrome Luchtvaart Museum (air travel museum). It is also possible to see a replica of the VOC ship "de Batavia" for yourself.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is officially classified according to Hotelstars Union standards.
HOTEL STYLE
Centrally Located
Languages Spoken
English, Dutch, German
Location
Agoraweg 11, 8224 BZ Lelystad The Netherlands
Name/address in local language
Leonardo Hotel Lelystad City Center
780 reviews
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
The room was clean and the chairs/ bed were comfortable- although the bed was made up as two singles pushed together which moved apart during the night. The bathroom had a bath with an overhead shower - good water pressure and plenty of hot water. A good range of toiletries was supplied. The main problem with the room was that it was very dark. If we opened our window in the evening there was a very strong smell from the restaurant below. We mistakenly believed that Lelystad was more touristy than it is and that Batavialand would be in easy walking distance. However, there were lots of places to drive/ cycle to. Parking was in a public car park over the road, costing a maximum of €6.50 per day.
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Date of stay: April 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Amber Scheepens, Guest Services / Front Office at Leonardo Hotel Lelystad City Center
Responded 25 Jun 2022
Dear JustamumWakefield, Thank you for sharing your experiences and your stay in the heart of Lelystad! It is a pleasure to receive such nice compliments, which I will certainly share with the entire team. On the other hand, I am also grateful for your feedback, which I will immediately take up with the entire team. It is your feedback which we use to improve ourselves and from which we learn a lot. Hopefully we will be able to welcome you back to Lelystad in the near future. With hospitable regards. Amber Scheepens Front Office Manager
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We stayed at Leonardo one night in order to have a early start to Lelystad Aviation Museum. We didn't drive so this hotel is the best for us to come by train then bus to the Museum. Within 10 minutes, train/bus station, supermarket, shopping street, restaurant, bar are just steps away. The reception is very friendly, the staff at the dinning room (breakfast buffet) work hard to refill the food, cleanup after. All did a great job to provide a pleasant envoiment . This is a small town and not many choices of hotel, if we come back in the future, we sure will stay here again!
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Date of stay: May 2022
Rooms
Cleanliness
Service
Room Tip:Â Our room face the square which is quiet with a good view to see people walk by
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Amber Scheepens, Guest Services / Front Office at Leonardo Hotel Lelystad City Center
Responded 22 Jun 2022
Dear Dleung57, Thank you so much for this great review and your recent stay in the Leonardo Hotel Lelystad City Center. It is a great pleasure I may read such compliments about our hotel, the room and the team. This is what makes our job so great. We would love to see you back in the near future! With hospitable regards, Amber Scheepens Front Office Manager
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This a great hotel and centrally located in the city of Lelystad. The room we stayed in was spacious with a big comfortable bed. Also the sofa was converted into a bed for our daughter, it was perfect for her. In the same building are 2 restaurants. Parking is right in front of the hotel and the costs are 8 euros per day. When we need to stay another time in Lelystad we will definitely be back here.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip:Â Rent a hotel bike
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Amber Scheepens, Guest Services / Front Office at Leonardo Hotel Lelystad City Center
Responded 7 May 2024
Dear David, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Leonardo hotel Lelystad
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I stayed in room 221 and it needs some SERIOUS renovation…
The good points –
Once the staff finally realised I was there, the check-in process was friendly and efficient enough.
The bad points –
The room door is severely damaged and feels unsafe. The bathroom is old and dirty. (Red mold, black mold, human hair, and dust). Not to mention the old-fashioned polystyrene looking ceiling tiles. The shower is over the bath and has no handrail to get out of it. The room is dark – There are no ceiling lights, the room only has a lamp and 2 reading lights next to the beds. The bedding is very low quality and poorly made up. The mattress topper slides off the bed! Almost everything in the room looks old, dirty, or damaged (see pictures). The Internet is high speed, but it cuts out quite a lot.
I skipped breakfast because I didn’t want to eat at this hotel.
There is no way this can be classed as a 4-star hotel with these rooms. This room needs a full rip out and renovation.
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Date of stay: November 2021
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sander Kiezebrink, General Manager at Leonardo Hotel Lelystad City Center
Responded 24 Dec 2021
Dear Mattwroe180, Thank you very much for your comprehensive review. I am sorry to read that your stay was not as expected. We have of course taken your feedback on your stay internally and had the room checked for cleaning and technical defects. The room you have been given is not the quality we want to offer our guests. Hopefully you shared your feedback with the reception after you checked in so that we could offer you another room. Hopefully in the future you can give us another chance to regain your trust. We have linked a note to your profile where you will receive a free upgrade to our suite on your next stay. With hospitable regards, Sander Kiezebrink General manager
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The hotel is typical of many that cater primarily for business people but we were part of a tour group so the dynamics between guest and hotel were perhaps different to those that a solo traveler would experience. The checkin was efficient and friendly and there are two lifts to all floors. Our room was clean and functional and had everything we needed, enough storage for our clothes, a safe, tea and coffee facilities and a coffee machine. Also a very efficient shower. No problem with lighting in the corridor or any other public area. The bar service was excellent and there were plenty of comfortable chairs to relax in. In contrast to the previous reviewer I found the meals to be generally very good but somewhat simple as I suspect these were prepared just for our group, normal guests would be directed to the two independent restaurants on the ground floor: a steak house and the ‘Tasty Wok’. The restaurant staff were very helpful and would do all they could to help people with allergies. Breakfast was a very good buffet, if you cannot find what you like here then you are hard to please! I enjoyed my stay.
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Date of stay: April 2023
Value
Location
Service
Trip type: Travelled with friends
Room Tip:Â There may be some traffic noise in the front rooms as there is a car park opposite the hotel.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Amber Scheepens, Guest Services / Front Office at Leonardo Hotel Lelystad City Center
Responded 21 Nov 2023
Dear Island_Andrew, Thank you so much for this amazing review! We are more than happy to see that you enjoyed your overall stay with us. I will share your compliments with the entire team, as this is the best motivation for my colleagues and I. We hope to welcome you back in the heart of Lelystad in the near future! With hospitable regards, Jitske van Dijk Front Office Supervisor Leonardo Hotel Lelystad City Center
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Lovely and convenient hotel. We went here to stay the night for a party in Lelystad. Very kind staff. The suite was nicely decorated with a balcony. I really liked the breakfast time, from 07:00 to 11:00, which is great for someone who likes to snooze in the morning (normally I miss the breakfast). Also great is that the check-out time is till 12:00. This gave us some time to play some games and pingpong after breakfast. Location is also very convenient.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Amber Scheepens, Guest Services / Front Office at Leonardo Hotel Lelystad City Center
Responded 7 May 2024
Dear Meander, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Team Leonardo Lelystad
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Liked · The room we originally were assigned was not ideal, however after discussions with the extremely helpful staff, we were able to get a more suitable room. The customer service staff were very friendly and helpful, and did all they could to ensure we had a great experience. Disliked · Breakfast could be improved for vegetarians by putting all the meat products in one buffet server, and keep the non-meat products in a separate one. So, eggs and baked beans together, and sausages and bacon together.
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Date of stay: August 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
After an unproblematic quick check-in, a personal welcome greeting awaited us in the beautiful room. Very nice😊 The staff was committed, courteous and very helpful. We borrowed bicycles and asked for directions to Bataviahaven. Your friendly staff helped us a lot. The breakfast was good, the location was great. We are excited.
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Date of stay: September 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sander Kiezebrink, General Manager at Leonardo Hotel Lelystad City Center
Responded 21 Sept 2021
Dear OGPunkt, Thank you very much for your recent stay in the Leonardo Hotel Lelystad City Center! We are delighted to read you had such a great stay with us. I will share these great compliment with the entire team, because a review like this is the best motivation for our team and for myself as well. We hope to see you back in Lelystad in the near future! With hospitable regards,
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I have stayed in the hotel for 12 nights and really enjoyed it. The staff are always ready to help and provide a genuinely pleasant service. Thanks to the team at reception for providing such warm and kind service, felt appreciated. I will no doubt recommend the hotel to family & friends.
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Date of stay: November 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Amber Scheepens, Guest Services / Front Office at Leonardo Hotel Lelystad City Center
Responded 19 Nov 2022
Dear Diogo, Thank you for the great review of our hotel! We are glad that you enjoyed your stay. We appreciate your kind words about the staff! I am definitely going to share your review with the whole team as this is the best motivation for me and my colleagues. We sincerely hope to weclome you back again soon! With hospitable regards, Mila van de Velde Guest relations Leonardo hotel Lelystad
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Having stayed at this hotel many times I was shocked to see the complacency and lack of care post covid lockdown when I would have expected some updating to be carried out. Mould, spiders, damp and broken furniture. There is not much choice in Lelystad but I recommend traveling to Almere for a much better hotel experience.
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Date of stay: September 2020
Value
Cleanliness
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sander Kiezebrink, General Manager at Leonardo Hotel Lelystad City Center
Responded 20 Sept 2020
Dear T16ARM, Thank you for sharing your experience with us! We are very happy that you stayed in one of our spacious rooms. I am very sorry to read that your stay did not live up to all expectations. Hopefully, during your stay with us, you have indicated which defects you came across, so that we can remedy this immediately! I can guarantee you that my team and I will do everything we can to make it as safe as possible for you as our guest in these special times. We have special guidelines and procedures which we follow as a team. On the other hand, your feedback is very valuable to us, as we can learn so much from it. We also use your feedback to improve! Thank you again for writing your assessment. We hope to welcome you again in the near future in order to regain your trust. With hospitable regards, Sander Kiezebrink
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There are more places to choose from in the Lelystad area.
PRICE RANGE
RMÂ 435 - RMÂ 581 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
apollo hotel lelystad
LOCATION
The NetherlandsFlevoland ProvinceLelystad
NUMBER OF ROOMS
86
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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