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All reviews city centre shuttle service table tennis shuttle bus fixed rate sofa bed outdoor pool special rate overnight stop separate toilet minute drive road works on foot the hotel staff nice hotel andre rieu hotel restaurant
the hotel has been recently refurbished with the new decor very welcoming.
easy parking onsite and a few minutes from the motorway.
A 5 minute drive to the city centre although the new motorway is finished it is posible to walk there in 15-20 minutes....More
Except the many doors in the room it was a great stay. I do not understand the purpose of a separate toilet with No basin? Nice Breakfast great dinners and clean rooms. Attentive Staf. Just great. I would stay There again in a heartbeat.
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A bit off the path from the city center but the hourly shuttle and easy access by taxi makes up for this pleasant hotel. The best part is the extremely attentive and helpful staff Mitchell and Senna. Good value all things considered!
I am so cross at this hotel. My partner and I booked in during the Andre Rui week. The room cost double the usual price. When I returned home I found that I had been charged twice so I ended up paying 4x the rate....More
Response from Sandra0991SB, Front Office Manager at Novotel MaastrichtResponded 25 September 2018
Thank you for your review. Iam sorry to hear you are disappointed about the payment. I do not recognized our hotel in above story. Can you please send me your reservation details, then I can find out what happened with your reservation.
The building is typical but has nice outdoor eating space and garden with a swimming pool. Easy to drive to, offers free shuttle to old town, but the walk (20 minutes) is quite nice. Equipped with all you expect from a Novotel, clean and quiet.