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Novotel Amsterdam City

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#109 of 362 Hotels in Amsterdam
Certificate of Excellence
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2,459 Reviews from our TripAdvisor Community

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Showing 1,283: English reviews
Lara, Australia
Reviewed 2 days ago NEW

When we arrived at the hotel we decided to upgrade to the deluxe king room with the larger bed. The room was spacious with a beautiful view, the bed was fantastic and very comfortable however the bathroom was a little disappointing. It was nice and big but the shower was very small and the water pressure left a lot to...

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Helpful?
Thank DanniD93
Dirk B, General Manager at Novotel Amsterdam City, responded to this review

Dear DanniD93, Thank you for having chosen Novotel Amsterdam City as your residence of choice when you visited Amsterdam. We highly appreciate it that you have taken the time to write a review about your stay. Feedback from our guests is very valuable to us. First of all, I am pleased to read that you enjoyed the upgrade and you...

London, United Kingdom
Reviewed 5 days ago NEW

Convenient location for the Convention Centre District where you can walk to Rai Station and the Exhibition centre. The hotel is contemporary in style, large and the rooms a decent size. Make sure you allow time to get out of the hotel as they have the world's slowest lifts(elevators)! From the 14th floor it took 5 mins! Breakfast offered a...

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Helpful?
Thank Harmanator
Dirk B, General Manager at Novotel Amsterdam City, responded to this review

Dear Harmanator, Thank you very much for taking the time to share your experience at Novotel Amsterdam City. I feel honored to read that you have enjoyed the room and I am truly delighted to read that we provided you with a good stay in Amsterdam. I am sorry however that it took you that long to get downstairs by...

Sao Jose Dos Campos, SP
Reviewed 1 week ago

Good hotel, standard novotel room... Wifi could be faster. Elevators are a little crazy, room keys failed several times... this was annoying... Breakfast and restaurant are also ok. Good option to go to city center is the blue line tram (station at walking distance)

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Helpful?
Thank Gustavosrr
Dirk B, General Manager at Novotel Amsterdam City, responded to this review

Dear Gustavosrr, Thank you very much for taking the time to share your experience at Novotel Amsterdam City. Feedback from our guests is most important to us to continuously monitor and improve our services and facilities. It is great to read that you have had an enjoyable stay with us and you particularly appreciated the room. I am also happy...

Brookline, Massachusetts
Reviewed 1 week ago

Novotel properties are never particularly fancy but they typically provide the basics with a bit of style. The Amsterdam City property is no exception. What made the difference for me was the exceptionally friendly and helpful staff. They could not have been nicer. The room was clean and adequate. The Wifi worked well. The television channel selection was limited (no...

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Helpful?
Thank ExecutiveNomad
Dirk B, General Manager at Novotel Amsterdam City, responded to this review

Dear ExecutiveNomad, First of all I would like to thank you very much for your great review about your experiences at Novotel Amsterdam City. It is a pleasure to read that you enjoyed your stay with us, especially the friendly and helpful staff, as well as the food in our restaurant/bar. Your compliments and kind words are greatly appreciated and...

Jakarta, Indonesia
Reviewed 1 week ago via mobile

Location: The hotel is located +/- 300m from Amsterdam RAI station. From Schipol Airport you can get in here by train for only 15-20 mins. To get into city and major tourist spots, just take tram no 4 that will go to Amsterdam Central Station. The tram stop is located just before RAI station (the last/first tram stop), it's very...

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Helpful?
Thank Roy H
Dirk B, General Manager at Novotel Amsterdam City, responded to this review

Dear Roy H, Thank you for having chosen Novotel Amsterdam City as your residence of choice when you visited Amsterdam. We highly appreciate it that you have taken the time to write a review about your stay. Feedback from our guests is very valuable to us. First of all, I am pleased to read that you enjoyed the breakfast ....

Reviewed 2 weeks ago via mobile

I booked this hotel for my partners birthday. It was our first time in Amsterdam. We stayed 18-21 Nov. We arrived at the hotel about 10:30-11am, it was easy to find and get to as it's so close to the train station and bus and tram stops. We was greeted straight away, I wasn't expecting our room to be ready...

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Helpful?
Thank Amy S
Dirk B, General Manager at Novotel Amsterdam City, responded to this review

Dear Amy S, We very much appreciate your comments regarding your stay at the Novotel Amsterdam City. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for...

Kuala Lumpur, Malaysia
Reviewed 2 weeks ago

The hotel is situated at the heart of Amsterdam city which arw nice and quiet. The setup of the hotel is cozy. Within 20mins by metro to city centre and 3mins walking distance to the station. The staff are friendly and with online check in and special counter for accor member and my room key is ready before I arrive...

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Helpful?
Thank King Hao N
Dirk B, General Manager at Novotel Amsterdam City, responded to this review

Dear King Hao N, First of all I would like to thank you very much for your great review about your experiences at Novotel Amsterdam City. It is a pleasure to read that you enjoyed your stay with us, especially the online check-in service and the friendly staff. Your compliments and kind words are greatly appreciated and we have shared...

Reviewed 2 weeks ago via mobile

It's convenient to RAI convention center at 5 minutes walking distance.. Rooms are very comfortable and spacy. Beds and pillows are great. But overall, great and warm blooded staff with smiling service.. Especially the bar is great.. Bathrooms need modification ad especially water pressure is very low at shower..

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Helpful?
Thank Artun E
Dirk B, General Manager at Novotel Amsterdam City, responded to this review

Dear Artun E, We very much appreciate your comments regarding your stay at the Novotel Amsterdam City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

London, United Kingdom
Reviewed 3 weeks ago

I visited this hotel as a family party was being held there and was delighted with the room, although it did not have a view. All the facilities worked really well, and there were some toiletries but this is listed as a four-star hotel so not too many free items. The bedroom was a good size, with flat screen TV,...

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Helpful?
Thank Sally G
Dirk B, General Manager at Novotel Amsterdam City, responded to this review

Dear Sally G, First of all I would like to thank you very much for your great review about your experiences at Novotel Amsterdam City. It is a pleasure to read that you enjoyed your stay with us, especially the comfortable bed and the excellent staff. Your compliments and kind words are greatly appreciated and we have shared your review...

Glasgow, United Kingdom
Reviewed 3 weeks ago

Stayed here for 4 days back in july, we arrived in amsterdam at 9am and at the hotel at 10am, when we tried to check in we were told our room wouldn't be ready for us to check in until 2pm! Each time we visited the reception we waited a minimum of 20 minutes in the queue each time, one...

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Helpful?
Thank G6767
Dirk B, General Manager at Novotel Amsterdam City, responded to this review

Dear G6767, Thank you for sharing your valuable feedback in regards to your recent stay at Novotel Amsterdam City. First of all, I would like to apologize for the inconvenience you experienced during your stay. We always aim to provide a high level of service to all our guests. Therefore, I am truly sorry to read that your stay did...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Novotel Amsterdam City is a 4 star hotel near the Amsterdam RAI events centre and the WTC. RAI station,within walking distance of the hotel, offers frequent connections to the city centre and Schiphol Airport. This 100% non smoking hotel is an idealbase for a business trip or weekend away.The modern rooms feature an extra long bed, mobile desk, sofa and airconditioning. The hotel offers a restaurant serving breakfast, lunch and dinner, seven meeting rooms, a business centre, pub and coffee corner ... more   less 

Additional Information about Novotel Amsterdam City

Address: Europaboulevard 10, 1083 AD Amsterdam, The Netherlands
Region: The Netherlands > North Holland Province > Amsterdam
Price Range: RM474 - RM995 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Amsterdam City 4*
Number of rooms: 611
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Priceline, ACCOR, Expedia, Booking.com, Travelocity and Orbitz so you can book your Novotel Amsterdam City reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Amsterdam City Hotel Amsterdam
Accor Amsterdam City
Amsterdam Novotel
Hotel Style:
#26 Green Hotel in Amsterdam
#55 Family Hotel in Amsterdam
#57 Business Hotel in Amsterdam
#61 Romantic Hotel in Amsterdam
#69 Luxury Hotel in Amsterdam
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Amsterdam City staff and other travellers.
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Questions? Get answers from Novotel Amsterdam City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floors are quietest”
 of 5 bubbles ExecutiveNomad, 26 Nov 2016 | Read review
“Try to get a room to the front of the hotel with views over the square and gardens.”
 of 5 bubbles 384sallyg, 15 Nov 2016 | Read review
“Can't help here. I don't stay in the hotel room except to sleep.”
 of 5 bubbles , 1 Nov 2016 | Read review
“I was on the 14th floor, nice and quiet”
 of 5 bubbles 330pierres, 31 Oct 2016 | Read review
“Any room will do, there is not much of a difference”
 of 5 bubbles W89AJfrankv, 14 Oct 2016 | Read review
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