NH City Centre Amsterdam
Spuistraat 288-292, 1012 VX Amsterdam The Netherlands
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Avg. RM 1,515 /night, 9/15 - 9/16
RM 1,807
per night
RM 1,282
per night
RM 757
per night
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4.0
#91 of 412 hotels in AmsterdamLocation
Cleanliness
Service
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
The NH City Centre Amsterdam Centre offers guests a gateway to the historic and beautiful Amsterdam. Located in the heart of the city and overlooking the Singel Canal, the hotel is only a very brief walk to the famous floating flower market, the powerfully moving Anne Frank House, and the bustling shops of Dam Square.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Centre with Internet Access
Parking
Wifi
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Vending machine
Spa
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Blackout curtains
Air conditioning
Housekeeping
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is officially classified according to Hotelstars Union standards.
HOTEL STYLE
River View
Centrally Located
Languages Spoken
English, Spanish, Dutch, German
Location
Spuistraat 288-292, 1012 VX Amsterdam The Netherlands
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Amsterdam Airport Schiphol
11.2 km•
See all flights
Rotterdam Airport
54.9 km•
See all flights
Nieuwmarkt
12 min•Amsterdam Metro
Car Hire
548 Restaurants
within 0.5 kilometers
Reviews
4.0
2,539 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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Nestled in the heart of Amsterdam, NH City Centre Amsterdam offers guests a peaceful retreat praised for its quietness, especially in rooms not facing the street. While the hotel charms with its modern decor and spotless environment, some guests feel the small, sometimes stuffy rooms do not justify the high price tag.
The hotel's central location is a hit, providing easy access to nearby attractions and public transport. Service at NH City Centre Amsterdam is consistently lauded, with staff members receiving accolades for their attention to detail and helpfulness.
Location
Convenient
Atmosphere
Eclectic
Rooms
Cramped
Value
Expensive
Cleanliness
Spotless
Noise level
Mixed
Service
Attentive
Amenities
Satisfactory
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2,539Reviews130Q+A100Room tips
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Detailed Reviews
The location is kind of midway between the Central Station and the museum district with very good tram connections. If this is your first time in Amsterdam, it's probably worth paying a little extra for a room with a beautiful canal view. Our room looking onto the central courtyard was small but well-appointed. The hotel staff were very friendly, especially a woman named Sri in the breakfast room who remembered what we liked to drink every morning and brought it to our table. There are quite a few steps at the hotel entrances, but there is an elevator entrance on the side of the building if you need it. We would definitely stay here again.
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Date of stay: March 2020
Value
Rooms
Service
Room Tip: If it's your first time in the city, splurge and get a room with a canal view.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from nhccguestrelations, Guest Relations Manager at NH City Centre Amsterdam
Responded 8 Mar 2020
Dear WRH H, thank you for staying with us and for taking the time to share your experience on Tripadvisor. I am very delighted to read your nice remarks regarding our location, but most important regarding our team member Sri. Your review will be definately shared with her. It would be our pleasure to welcome you again. Kind regards, Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I really really loved the room I was given on the basement level floor as the windows looked out on the patio area and there was a lot of natural light. It definitely looks like the basement level floor rooms have been newly refurbished and decorated as it looks very different to rooms on other floors. I stayed for 2 weeks on a work trip and I have to say my colleagues didn't get as lucky with their rooms (carpeted/old school floor with very little natural light and not very spacious). I have no faults with the room, amenities were great, cleanliness of room was great and space was great.
The breakfast was good, I'd say it's a little more advanced than a standard continental as lots of choice (pancakes, sausages, eggs, bacon, etc). Also liked the breakfast room as quite spacious and easy to find a spot when dining alone.
Finally, the hotel is in a really good location - I would definitely recommend staying here just for the fact it is walking distance from the city centre.
The breakfast was good, I'd say it's a little more advanced than a standard continental as lots of choice (pancakes, sausages, eggs, bacon, etc). Also liked the breakfast room as quite spacious and easy to find a spot when dining alone.
Finally, the hotel is in a really good location - I would definitely recommend staying here just for the fact it is walking distance from the city centre.
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Date of stay: July 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
Stayed for 2 nights and this is definitely a hotel that checks off all requirements for those looking for a comfortable stay in the city centre where value meets price.
Amenities were all good and the hotel's location is perfectly situated to the rest of the popular spots and also has a lovely bakery right beside it (for those opting for an alternate breakfast option).
The only downside I felt was that the lifts are quite slow and can stir up quite a wait during morning peak hours (10 to 11am). But that shouldnt be much of a problem considering one can take the stairs a few floors up/down.
An advise to first timers to Netherlands would perhaps be to inform that the water in the room is drinkable hence no free bottled water is provided.
Amenities were all good and the hotel's location is perfectly situated to the rest of the popular spots and also has a lovely bakery right beside it (for those opting for an alternate breakfast option).
The only downside I felt was that the lifts are quite slow and can stir up quite a wait during morning peak hours (10 to 11am). But that shouldnt be much of a problem considering one can take the stairs a few floors up/down.
An advise to first timers to Netherlands would perhaps be to inform that the water in the room is drinkable hence no free bottled water is provided.
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Date of stay: February 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from nhccguestrelations, Guest Relations Manager at NH City Centre Amsterdam
Responded 12 Feb 2020
Dear Jonathan, thank you for staying with us and for taking the time to share your review online. Your remarks regarding our amenities and location are very much appreciated and I hope we will get a chance to welcome you again. Regards, Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
NH city center Amsterdam is by far the most central hotel in Amsterdam compared to all the sights. I visit this hotel regularly and they take my favorite room into account if possible and I am always recognized by the front office staff who give me a warm welcome upon check-in. During breakfast, there are a lot of choices and a fried egg of your choice can be ordered from the open kitchen. Now during the corona period, the breakfast places in the restaurant are carefully and passionately assigned by Sri who puts a smile on the faces of all guests. Definitely recommend this hotel.
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Date of stay: August 2020
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from , Gastenservice/Front Office at NH City Centre Amsterdam
Responded 20 Aug 2020
Dear Dickg495, what a wonderful review, thank you so much for sharing your experience on Tripadvisor. We do our utmost best to make everyone feel welcome and safe. It makes me truly happy to read that we are able to do so in your case. Till next time. Regards, Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We are regular users of NH Hotels but this was our first time at this Amsterdam location(we have used severalof their others). The hotel is very well placed for the Nine Streets, the public areas are lovely but being this near the centre of town means smaller rooms, albeit with terrific canal views (if you choose a room with a view). Overall, the service was excellent and attentitive to what we needed to make our stay great. So a good hotel, but if you want a large(ish) room then you might need to try one of NH's less central locations.
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Date of stay: January 2020
Value
Rooms
Service
Room Tip: Choose a room with a canal view to make this a worthwhile stay
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from nhccguestrelations, Guest Relations Manager at NH City Centre Amsterdam
Responded 9 Jan 2020
Dear Jazzzy-guy, thank you for staying with us and for sharing experience on Tripadvisor. I am pleased to read you enjoyed our central location as well as the service offered by our staff. However I am sorry to read you were not completely satisfied with your room size. We have more then 200 rooms all different in size and shape. I hope you will visit us again, and if so please contact us prior to your arrival so that we can discuss your room assignment. Best regards, Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel is excellently positioned for a visit to Amsterdam. Close to the art museums, restaurants, high end shops and lovely park. Just a 10 minute tram ride from the station.
The staff were very friendly and helpful, especially at breakfast when understaffed and dealing professionally with some demanding fellow guests.
If you can, get a room with a view, looking out over the hustle and bustle of the city, plus you will see the sun rise for early birds. The standard rooms just look at the back of the hotel.
The rooms are very quiet, you don’t hear any other guests. Bathrooms modern and everything worked well.
Breakfast was good, usual wide range of everything you could expect. My 5 courses set me up for the day!
Take an early morning walk or run in the park and enjoy the peace and quiet. Bikes can be hired just round the corner if you want to go native but for the fitter visitor you can walk to most of the tourist areas of the city.
Would happily stay here again next time we in Amsterdam.
The staff were very friendly and helpful, especially at breakfast when understaffed and dealing professionally with some demanding fellow guests.
If you can, get a room with a view, looking out over the hustle and bustle of the city, plus you will see the sun rise for early birds. The standard rooms just look at the back of the hotel.
The rooms are very quiet, you don’t hear any other guests. Bathrooms modern and everything worked well.
Breakfast was good, usual wide range of everything you could expect. My 5 courses set me up for the day!
Take an early morning walk or run in the park and enjoy the peace and quiet. Bikes can be hired just round the corner if you want to go native but for the fitter visitor you can walk to most of the tourist areas of the city.
Would happily stay here again next time we in Amsterdam.
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Date of stay: April 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alex Heid, Guest Services / Front Office at NH City Centre Amsterdam
Responded 27 Apr 2022
Dear Berrymanrgb, I am astonished by your gorgeous feedback on Tripadvisor. I am also extremely happy that your stay at our property was excellent and that you could enjoy the spirit of our beautiful city. I would also like to express my appreciation for your precious time that you invested to leave such amazing words about your stay and our hotel. The entire team appreciates it a lot and hopes to welcome you back soon. Kind regards, Alexander Heid Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Location good and general hotel environment is very pleasant, light and airy
Estella on reception was super quick and efficient in finding us a nice pizza restaurant which had tables despite the crowds on Kings Day
Disliked · Room nothing like the pictures on booking.com. Ours was cramped and badly designed. Bedside table on one side only, we use the upturned waste bin for the other.
Bedside lights not controlled separately, so when my husband wanted to read and I didn't we put a tea cup over the one on my side
Full length mirror is on the inside of the wardrobe door, which does not open fully so the only way to use the mirror would be to stand inside the wardrobe.
We arrived on Kings Day and a full blown street party was underway across the city. The hotel had sent a limp warning 2 days before of road closures and limited public transport, recommending we use a taxi to get there but the taxi was unable to get through and even on foot we had to fight our way through the crowds. Although all was very good natured, I think the hotel should have been more explicit and much earlier about the possible disruption. Anyone with mobility issues would have been unable to reach the hotel at all. We we we unable to get to the restaurant we had booked
For an expensive and supposedly 4 star hotel I would regard all the above shortcomings as unacceptable.
Estella on reception was super quick and efficient in finding us a nice pizza restaurant which had tables despite the crowds on Kings Day
Disliked · Room nothing like the pictures on booking.com. Ours was cramped and badly designed. Bedside table on one side only, we use the upturned waste bin for the other.
Bedside lights not controlled separately, so when my husband wanted to read and I didn't we put a tea cup over the one on my side
Full length mirror is on the inside of the wardrobe door, which does not open fully so the only way to use the mirror would be to stand inside the wardrobe.
We arrived on Kings Day and a full blown street party was underway across the city. The hotel had sent a limp warning 2 days before of road closures and limited public transport, recommending we use a taxi to get there but the taxi was unable to get through and even on foot we had to fight our way through the crowds. Although all was very good natured, I think the hotel should have been more explicit and much earlier about the possible disruption. Anyone with mobility issues would have been unable to reach the hotel at all. We we we unable to get to the restaurant we had booked
For an expensive and supposedly 4 star hotel I would regard all the above shortcomings as unacceptable.
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Date of stay: April 2022
Rooms
Location
Service
Room Tip: Stay somewhere else
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alex Heid, Guest Services / Front Office at NH City Centre Amsterdam
Responded 12 May 2022
Dear LizFDerby, thank you for sharing your experience with us. I want to thank you for mentioning our light, airy and pleasant environment of the hotel. I am very happy Estella contributed to making your stay with us pleasant and I will gladly share your comment with her as well as with the entire team. I do apologize for the inconveniences the occurred during your stay and I hope this will not deter you from returning to our beautiful city and visiting us again. Best regards, Alexander Heid, Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel has nice interior and has a snack shop to buy from instead of getting scammed by locals for higher priced items in corner shops. The gym was decent sized with good weight selection. Everyone spoke English and a employee knocks on the door to check if everything is okay with your room, if it's been cleaned and if you need any thing else.
You should stay at this hotel if you want to be right next to the city everything was within walking distance like the main shopping strip and there is a weed coffee shop 1 minute away. The bed and breakfast was good has a range of cereal, to omelette stand and other foods. I recieved such good service from the front of house worker Sri, I'd definitely book again just to see her, she's so sweet, I went with a group of 5 and we went to club air the night before, she could see we was all hungover gave us a banana and made us green tea to “fill the stomach”, she gave me a sense of home.
The kitchen staff were multicultural which I liked as I could talk to them about there experience in Amsterdam and where they originally came from. I would definitely book again
You should stay at this hotel if you want to be right next to the city everything was within walking distance like the main shopping strip and there is a weed coffee shop 1 minute away. The bed and breakfast was good has a range of cereal, to omelette stand and other foods. I recieved such good service from the front of house worker Sri, I'd definitely book again just to see her, she's so sweet, I went with a group of 5 and we went to club air the night before, she could see we was all hungover gave us a banana and made us green tea to “fill the stomach”, she gave me a sense of home.
The kitchen staff were multicultural which I liked as I could talk to them about there experience in Amsterdam and where they originally came from. I would definitely book again
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Date of stay: January 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alex Heid, Guest Services / Front Office at NH City Centre Amsterdam
Responded 21 Jan 2023
Dear MNW9, I would like to thank you for your high evaluation of our hotel. This reflects your satisfaction, which is our priority - to maximize our guest satisfaction and we pulled it off. I will gladly share your kind words with Sri and the entire team of NH City Centre Amsterdam and I truly hope to welcome you at our property soon. Kind regards, Alexander Heid, Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Having paid for a superior room with breakfast had to pay for upgrade to get a room of adequate size. Apparently superior rooms are smaller than standard. That makes a dressing gown and a shot of shampoo an expensive trick. Had breakfast 1st day and didnt bother after that, not good at all.
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Review collected in partnership with NH Hotels
Date of stay: January 2020Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from nhccguestrelations, Guest Relations Manager at NH City Centre Amsterdam
Responded 14 Jan 2020
Dear David, thank you for your review on Tripadvisor. I am sorry to read that you were not satisfied with your initial room. All superior rooms facing the canal are approx 20m2. Normally if you would have been upgraded, then it would have been into a superior XL room. We would not charge you anything extra if you choose to downgrade into a standard room. Unfortunately I don't have any reservation details, so I am not quite sure what exactly happened during your stay. It would be very helpful if you could sent us an email directly including your reservation number so that we can discuss this in private. Thank you in advance. Best regards, M. Callender
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is our second stay at the hotel. This is a great family hotel because of the three twin beds and excellent breakfast. Our first stay was perfect. We had a few issues during this stay, the room wasn’t ready until after 4. Which was fine, we just enjoyed a museum while waiting. Once in the room there was some red substance all over the light switch, my husband cleaned it, against my recommendation. We took showers, there was not shower gel and the hair dryer cut out and stopped working. The hotel gave us mini body wash and fixed the issues with the hair dryer the following day.
You can’t beat the location and for a hotel in the city center it stays fairly quiet, we had some loud neighbors but the hotel can’t control that.
We will likely stay here again, during our next visit. I would recommend this if you’re traveling with family.
You can’t beat the location and for a hotel in the city center it stays fairly quiet, we had some loud neighbors but the hotel can’t control that.
We will likely stay here again, during our next visit. I would recommend this if you’re traveling with family.
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Date of stay: March 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alex Heid, Guest Services / Front Office at NH City Centre Amsterdam
Responded 30 Mar 2022
Dear Amanda, thank you very much for your feedback. We appreciate it a lot as we can focus on the areas of our hotel you have mentioned. I will follow it up to the relevant department and we will put out efforts to provide a great service and thus make our guests happy. I would also like to thank you for being loyal, despite the inconveniences during your stay I am glad to hear that you still enjoyed your stay with us. If you ever decide to travel to Amsterdam and stay with us, we would be more than happy to show you some of our enhancements. Best regards, Alexander Heid, Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hi, yes it has lifts.
Agree with Jane E.
It has usb connectors.
The room we stayed in did have a connecting door to another room. Obviously it was looked during our stay.
…
"Don’t pay extra for the ‘gracht’ view. Not worth it in our opinion. Make sure you book with breakfast though!"Read full review
"TIP There is a nice Argentinian restaurant across the street that has tasty food at reasonable prices when you choose off their specials!"Read full review
"Bring sneakers or comfortable shoes, a city to explore and enjoy! Rent a bike and be curious Try their hot waffles, they are a game changer"Read full review
"The quad room w Mezzanine was great for families.Space to move and spread out.Located on the ground floor, so no lifts to worry about."Read full review
…
PRICE RANGE
RM 955 - RM 1,523 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
nh amsterdam city centre hotel amsterdam, nh hotels amsterdam, nh hotel amsterdam
FORMERLY KNOWN AS
NH City Centre Amsterdam
LOCATION
The NetherlandsNorth Holland ProvinceAmsterdamBurgwallen-Nieuwe Zijde / Old Center / Centrum
NUMBER OF ROOMS
213
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Claim Your ListingNH CITY CENTRE AMSTERDAM (R̶M̶ ̶1̶,̶8̶6̶5̶) RM 1,713: UPDATED 2024 Hotel Reviews, Price Comparison and 1,335 Photos (The Netherlands) - Tripadvisor
Frequently Asked Questions about NH City Centre Amsterdam
Which popular attractions are close to NH City Centre Amsterdam?
Nearby attractions include House of Rituals (0.2 km), Dam Square (0.5 km), and Van Stapele Koekmakerij (0.4 km).
What are some of the property amenities at NH City Centre Amsterdam?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at NH City Centre Amsterdam?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at NH City Centre Amsterdam?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at NH City Centre Amsterdam?
Yes, paid private parking nearby is available to guests.
What are some restaurants close to NH City Centre Amsterdam?
Conveniently located restaurants include Restaurant Bougainville, Marie - Brasserie - Sur l'eau, and Gartine.
Are there opportunities to exercise at NH City Centre Amsterdam?
Yes, guests have access to a fitness centre during their stay.
Is NH City Centre Amsterdam located near the city centre?
Yes, it is 0.09 km away from the centre of Amsterdam.
Are any cleaning services offered at NH City Centre Amsterdam?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at NH City Centre Amsterdam?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at NH City Centre Amsterdam?
The staff speaks multiple languages, including English, Spanish, German, and Dutch.