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What is Travellers’ Choice Best of the Best?
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#35 of 418 hotels in Amsterdam
Location
Cleanliness
Service
Value
2022 Travellers' Choice Best of the Best
Amsterdam's oldest and most celebrated hotel, the NH Collection Amsterdam Doelen hotel rests on the banks of the Amstel River in the heart of the city's historic center. Dating back to the 17th century this cultural landmark has played host to everyone from Queen Victoria and Empress Sissi to The Beatles and Rembrandt-whose world famous "Night Watch" was painted on the hotel's third floor.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Bar / lounge
Bicycle rental
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Centre with Internet Access
Secured parking
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Wine / champagne
Car hire
Taxi service
Spa
Massage
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Doorperson
First aid kit
Umbrella
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Walk-in shower
Room service
Safe
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Private bathrooms
Wake-up service / alarm clock
Minibar
Complimentary toiletries
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
River View
Classic
Languages Spoken
English, French, Spanish, Dutch and 1 more
Location
100Great for walkers
Grade: 100 out of 100
487Restaurantswithin 0.5 km
295Attractionswithin 0.5 km
Contact
Nieuwe Doelenstraat 26, 1012 CP Amsterdam The Netherlands
Name/address in local language
Getting there
WaterloopleinAmsterdam Metro6 min
NieuwmarktAmsterdam Metro7 min
Car HireSee all Amsterdam car hire
1077Reviews42Q+A100Room tips
Reviews
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Amazing hotel. The room was so clean. The breakfast was so delicious. The hotel location is perfect. You may go everywhere by walking. It is the place that reflects the history of Amsterdam very well and where Rembrandt painted her famous night watch.
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Review collected in partnership with NH Hotels
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel's Favourite
Just got home from a 4 night stay...and absolutely loved the Doelen. We had a room with a superb canal view and would highly recommend this side of the hotel. The online photos do not do the hotel justice - it is stunning and well looked after. The main lobby with the chandeliers is beautiful. You are greeted by the concierge and every single member of staff was friendly, polite and fabulous. There is home made cloudy lemonade in reception and jars of sweets (which my husband chomped his way through). The flower displays in the building were stunning. I only noticed the books on our last day and wish I'd noticed them sooner. Our room was large, bright, modern and had everything we needed. Water was replenished each day and there are lovely toiletries. The shower is a modern rainfall or wall shower - your choice. The bathroom was large, bright and spotlessly clean. A coffee machine, teas etc. The only (tiny) thing I would change is not having a hairdryer in the bathroom.....but that's only because my husband gets in the way when I'm trying to dry my hair and I'd rather dry it in the bedroom. All staff were amazing - the lovely lady cleaning our room was fabulous, the reception staff, the concierge and the waiters and waitresses. The breakfast staff were particularly polite, nothing was too much trouble. Breakfast - where to start?? Hot, cold, meats, fruits, yoghurt, omlette's. cakes.....you could spend all day just eating breakfast! Fresh juices and specialities from the chef - we were totally spoilt. The location is perfect. A short walk to Dam Square and to the train station. Bars, pubs, restaurants nearby. The atmosphere was wonderful. I would definitely stay here again, this will now be our hotel of choice. Thank you to everyone at the hotel for making our stay totally perfect! I can't wait to come back.…
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Date of stay: August 2022
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from NH Doelen, Overig at NH Collection Amsterdam Doelen
Responded 31 Aug 2022
Dear Guest, Thank you so much for taking the time and effort to give your feedback regarding your recent stay in our hotel. We are honored to read that you had a memorable stay with us. It was our greatest pleasure hosting you and we hope to be able to welcome you again in the near future. Kind regards, Ludo de Jong General Manager NH Collection Doelen
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I’m just getting back from holiday and I couldn’t wait to share my 5-Star experience at Doelen hotel in Amsterdam. There is good service, great service and excellent service. The professional team at the Doelen was out of this world! From the moment I arrived at the Doelen, they immediately recognized me and welcomed me back as a frequent customer and thanked me for returning. After a long day of traveling, it was a very welcome sentiment. The team upgraded my room to a fantastic canal room, that was way nicer than what I reserved. The room was as slightly warn to offset the dampness from rain outside and that put a smile on my face. (It was likely walking into my own home). To my surprise, there a personalized note and a very nice tart waiting for me in my room as a treat. Coming back from the evening, the turndown service was in full effect with candy and slippers by the bed. Talk about an amazing first day!!! Knowing so many people in Amsterdam, I was hardly in my room and I didnt notice that there was a message waiting for me on the room phone. After day 4, the Doelen sent a team to my room for a "wellness check" to ensure that I was ok. I totally appreciated that and it really shows how much the team cares their guests. With all the running around Amsterdam, I forgot to stop and buy my traditional gift to bring back to the States...Stroopwafels. The team at the Doelen must have been reading my mind as they gifted me a tin of Stroopwafels...but not just any Stroopwafels....van Wonderen Stroopwafels! Legendary, top shelf Stroopwafels! (Did I mentioned the team also left tulip bulbs for me to plant when I got home?!?) Even down to Lalique soap and seamless check-out, the team keep next leveling the professionalism. Wow. I could go on and on, but I could not go another day without recognizing the staff at the Doelen for a time I will not soon forget. Thank you for such an amazing memorable stay. With a great staff, also comes excellent management and I applaud the management staff for providing a workspace where excellence happens. Needless to say, the NH Collection Amsterdam Doelen is my permanent home away from home. I can’t imagine staying anywhere else. See you in August, Doelen hotel!! …
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Date of stay: January 2023Trip type: Travelled solo
Value
Location
Service
Room Tip: The canal view is everything! Check out the hotel bar for a nightcap...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from NH Doelen, Other at NH Collection Amsterdam Doelen
Responded 1 week ago
Dear Guest, Thank you so much for your praising words and for taking the time to write this wonderful review. We are beyond happy to hear that you had a great stay with us at NH Collection Doelen. We really appreciate your business, your loyalty and your trust and our staff are always willing to support you with anything. Please, don't hesitate to contact us if there's anything we can help you with for your next trip. It was our greatest pleasure hosting you and we would be honored to welcome you back in August. Kind regards, Ludo de Jong General Manager NH Collection Doelen
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We accidentally entered to have a cup of coffee and were pleasantly surprised by everything - the interior, the staff, the atmosphere. The whole place is so pleasant, quiet and looks marvelous. There is also a dining area with a great view to the canal but we only had cappuccinos elegantly served.
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Date of stay: January 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from NH Doelen, Other at NH Collection Amsterdam Doelen
Responded 1 week ago
Dear Guest, Thank you so much for takin the time to share your feedback with regards to your recent stay with us at NH Collection Doelen, We are delighted to hear that you had a great experience with the welcome drink during the check-in, the design, atmosphere and especially with our staff. Your kind words are much appreciated. It was our pleasure hosting you and hopefully we may welcome you back in the near future. Kind regards, Ludo de Jong General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
My stay at the CC Hotel was very pleasant. The staff are lovely and the breakfast is offered next door at The Pancake House. If you want a room with a view of the river, it’s best to book months in advance. The hotel is a 5 minute walk from the train station and a 15 min ride from the Airport. Centrally located near many attractions, including The Royal Palace, Madame Tussauds, and a 7 minute tram ride to the museum District. Right across from Grand Central there are a vaI would also recommend. of cruises offered for day or evening tours. And there are many little cafes to stop and enjoy a cocktail or coffee with outside or inside service. I would absolutely book this hotel in the future.
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Date of stay: December 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from NH Doelen, Overig at NH Collection Amsterdam Doelen
Responded 4 weeks ago
Dear Guest, Thank you for writing this wonderful review. We appreciate this. We are delighted to read that you had an extraordinary experience and would like to thank you for your feedback. Your compliments will be shared with the team. We are looking forward to welcome you again at NH Collection Doelen. Kind regards, Ludo de Jong General Manager NH Collection Doelen
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My wife and I stayed a few days here during our stop in Amsterdam, and it was exactly what we wanted - a quaint hotel (but not too small), right in the heart of the city with nice rooms and excellent staff. Saskia, their front desk manager was very accommodating and gave us a warm welcome. We will definitely look to stay here again next time we’re in Amsterdam. Highly recommend.
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Date of stay: October 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from NH Doelen, Other at NH Collection Amsterdam Doelen
Responded 4 weeks ago
Dear guest, Thank you so much for sharing your feedback with regards to your recent stay with us at NH Collection Doelen. We are delighted to hear that you enjoyed your stay with us and had a great experience with our location in the heart of the city and especially with our staff, in particular with Saskia. Your feedback will definitely be shared with Saskia and the rest of our team. It was our greatest pleasure hosting you and we would be honored to welcome you back in the near future. Kind regards, Ludo de Jong General Manager NH Collection Doelen
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Astonishing selection; beautifully presented and absolutely delectable. Everyone was very helpful and the view is quite unbelievable. Definitely a highlight. Our room is extremely comfortable and also has a view. We will be back.
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Date of stay: December 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from NH Doelen, Overig at NH Collection Amsterdam Doelen
Responded 28 Dec 2022
Dear Guest, Thank you for taking the time to share your review with us and choosing NH Collection Amsterdam Doelen. We are delighted to read that you had a great experience with our hotel. Your kind words will be shared internally. It was our greatest pleasure hosting you and hopefully we may welcome you back in the near future. Kind regards, Ludo de Jong General Manager NH Collection Doelen
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We ended our holiday on a poor note with this hotel. The stay was nice and the rooms were decent however at checkout we were informed that over £600 was taken from our account as hold money. I understand it’s standard practice for hotels to take hold money however we were never told that this money was taken from our account until checkout- our bank also queried why the amount was so much especially considering the hotel was already pre paid. The lady at the checkout was quite rude in handling this situation and did not have evidence of a receipt to say that this money had been taken from our account. We had to go through our bank to get the money back. Very disappointing- won’t be returning.
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Date of stay: December 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from NH Doelen, Overig at NH Collection Amsterdam Doelen
Responded 22 Dec 2022
Dear Guest, Thank you for informing us about your experience. Please know that our guests are very important to us and that we truly care about our guests. We would like to kindly ask you to contact us directly so we may investigate the situation happened. Hopefully you will give us a second change, so we can welcome you back in NH Collection Doelen. Warm regards, Ludo de Jong General Manager NH Collection Doelen
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had an excellent stay during the month of November/December. The hotel is beautiful, the staff are so nice and friendly, and the location is close to everything. There is a lot to choose from in Amsterdam, but the NH Doelen is top notch and deserves your consideration. We stayed for three nights and were pampered by Ludo and his team of extraordinary hospitality professionals. Breakfast was delicious and the breakfast room was overlooking the canal. If you are not a coffee drinker, ask them to prepare you a mint tea—delicious. The room was comfortable, great showers, and each night we were surprised and delighted with a lovely hotel gift. Truly an exceptional stay and wen we are back in Amsterdam, we will return to the Doelen.
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Date of stay: December 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from NH Doelen, Overig at NH Collection Amsterdam Doelen
Responded 18 Dec 2022
Dear Guest, Thank you so much for taking the time to share your review with us and choosing NH Collection Amsterdam Doelen. We are very pleased to read that you had a great stay with us and a pleasant experience with our location and especially our associates. It was our greatest pleasure to welcome you and hopefully we may welcome you back in the near future. Kind regards, Ludo de Jong General Manager NH Collection Doelen
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is not a hotel you come to for sleep. With two pubs right outside the hotel you will hear the drunk patrons as if they are in your room. Called the front desk to ask to be moved and was told it would be the same situation no matter the room. Unfortunate as I need to be up at 6am. Avoid this place if you value sleep or you can wait till 5am when the noise from the drunken idiot's subsides.
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Date of stay: December 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from NH Doelen, Overig at NH Collection Amsterdam Doelen
Responded 18 Dec 2022
Dear Guest, Thank you for informing us about your experience. Please accept our apologies for the inconveniences that you have experienced during your stay. Please know that our guests are very important to us and that we truly care about our guests. We would like to kindly ask you to contact us directly so we may investigate the situation happened. Hopefully you will give us a second change, so we can welcome you back in NH Collection Doelen. Warm regards, Ludo de Jong General Manager NH Collection Doelen
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$229 - US$402 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
nh doelen hotel amsterdam
FORMERLY KNOWN AS
NH Doelen
LOCATION
The NetherlandsNorth Holland ProvinceAmsterdamOld Center / Red Light District (De Wallen) / Centrum
NUMBER OF ROOMS
81
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Claim Your ListingNH COLLECTION AMSTERDAM DOELEN: UPDATED 2023 Hotel Reviews, Price Comparison and 953 Photos (The Netherlands) - Tripadvisor
Frequently Asked Questions about NH Collection Amsterdam Doelen
Which popular attractions are close to NH Collection Amsterdam Doelen?
Nearby attractions include House of Rituals (0.4 km), Mystery City Games (0.2 km), and SUMSUM Amsterdam (0.3 km).
What are some of the property amenities at NH Collection Amsterdam Doelen?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at NH Collection Amsterdam Doelen?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at NH Collection Amsterdam Doelen?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at NH Collection Amsterdam Doelen?
Yes, paid public parking nearby and secured parking are available to guests.
What are some restaurants close to NH Collection Amsterdam Doelen?
Conveniently located restaurants include Senses Restaurant, Gartine, and Lumbini Indian & Nepalese Restaurant.
Does NH Collection Amsterdam Doelen have airport transportation?
Yes, NH Collection Amsterdam Doelen offers airport transportation for guests. We recommend calling ahead to confirm details.
Is NH Collection Amsterdam Doelen located near the city centre?
Yes, it is 0.4 km away from the centre of Amsterdam.
Are any cleaning services offered at NH Collection Amsterdam Doelen?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at NH Collection Amsterdam Doelen?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at NH Collection Amsterdam Doelen?
The staff speaks multiple languages, including English, Spanish, French, German, and Dutch.