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Mercure Hotel Amsterdam City

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Mercure Hotel Amsterdam City
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1,749 Reviews from our TripAdvisor Community

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Showing 861: English reviews
Level Contributor
3 reviews
Reviewed 2 days ago NEW via mobile

Short holiday in Amsterdam, very nice hotel. Fair to the center,but near at the rail station. Room cleaning,crew very care. Nice area bar. Taxi Every day,river wiev. Not for teen,better the central hotel. On the city: Absolutly.....NO Visit ICE BAR!!!!!! Beware.!!!! It's a container ....totaly different, of adversiment. Enjoy at the coffe shop......tink AND relax.

Helpful?
Thank vincenzo b
Laura H, Guest Relations Manager at Mercure Hotel Amsterdam City, responded to this review

Dear Vincenzo, Thank you for your great review and tips on visiting Amsterdam. We hope to see you again soon! Sincerely Laura Heeringa More 

Dover, United Kingdom
Level Contributor
126 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 1 week ago

We chose this hotel as it was close to the RIA exhibition centre and offered good parking. We have stayed here before and had a good experience. Unfortunately Accor decided to have a function on our 2nd night which meant not all the facilities at the hotel were available. It was very disappointing but "Danny" the waiter and the duty... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank D J
Laura H, Guest Relations Manager at Mercure Hotel Amsterdam City, responded to this review

Dear Guest, Thank you for taking the time to share your experience in Mercure Hotel Amsterdam City with us. We are sorry that the function was planned so inconveniently but we are very proud of Danni and our duty manager that they were able to solve this for you and your team. We will certainly take your precious feedback into... More 

Birmingham, United Kingdom
1 review
Reviewed 1 week ago

The staff were excellent and could not do enough for us. However they were really papering over the cracks of what is a poorly thought out hotel. The location is terrible, there is nothing near to this hotel. It was supposed to be near the RAI but really needs a taxi to get there and some mornings these were hard... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank chrisq991
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago

Stayed at this hotel for 1 night while on a company trip in Amsterdam. We arrived early and were told no rooms were available for early check-inn. Decided to go down town to kill some time. Arrived back at the hotel 2 hours after the time we were told we could check inn. All rooms except for mine ready and... More 

Helpful?
1 Thank Daníel P
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 2 weeks ago via mobile

Stayed at this hotel in November,lobby area was amazing the staff were brilliant really helpful,the only down side was the fact and I know this sounds picky but for a four star hotel I wouldn't of expected it,was the fact that the tea and coffee facility's compromised of two paper cups and one serving each of coffee and tea perhaps... More 

Helpful?
1 Thank Simon W
Cheshire, England
Level Contributor
35 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 2 weeks ago

We wanted to stay close to the Heineken Music Hall as we were lucky to get a couple of tickets to see Gregory Porter! Located just 15 minutes from the City centre by tram and about the same to the Music Hall, ideal for us as we were just in the city for 36hrs.. The hotel looks as if it's... More 

Helpful?
Thank MistaGee
Laura H, Guest Relations Manager at Mercure Hotel Amsterdam City, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

Bristol, United Kingdom
Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 2 weeks ago via mobile

Came here this past weekend for my birthday weekend. Short walk from Metro So easily accessible in to Amsterdam. The lobby bar area is undoubtedly gorgeous. The drinks are reasonably priced. We didn't eat in the resteraunt though. Did a pre check in as we arrived early and was very efficient. There is a shop for drinks and snacks which... More 

Helpful?
Thank NW1011
2 reviews
Reviewed 2 weeks ago via mobile

This hotel is stunning, upon arrival we were upgraded which was fab! Which meant we got mini bar and nescafe included in the room which was handy as we checked in on the evening and weren't intending to leave the room again. The hotel from central station is around 25€ in a taxi but for one visit we didn't mind.... More 

Helpful?
Thank Hannah T
Laura H, Guest Relations Manager at Mercure Hotel Amsterdam City, responded to this review

Dear Hannah, We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

Level Contributor
2 reviews
Reviewed 3 weeks ago via mobile

My partner and I along with another couple visited this hotel for a weekend break. The hotel is not to far from the airport about 15 -20 mins. Über cost us 24Euro. The hotel is very decent it is predominately a business hotel but it is very clean lovely decor and surroundings are very nice. Priscilla and Alan in particular... More 

Helpful?
Thank Char L
Alnwick, United Kingdom
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 weeks ago via mobile

We visited as a couple looking to visit the attractions Amsterdam has to offer. The hotel text me on arrival to the airport with directions on how to get there using train and metro which was a massive help on our first visit to the city. The hotel is very modern and has a calm atmosphere to it in the... More 

Helpful?
1 Thank Liamsidmclean
Laura H, Guest Relations Manager at Mercure Hotel Amsterdam City, responded to this review

Dear Guest, Thank you for taking the time to leave us these great comments. We are very pleased that you enjoyed your stay and are glad that you would stay again at Mercure Hotels. Sincerely, Laura Heeringa Mercure Hotel Amsterdam City More 

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Mercure Hotel Amsterdam City is an entirely non-smoking, modern 4 star hotel. Situated in the south of Amsterdam, close to the Amsterdam RAI Event Centre and just 15 minutes away from the centre of Amsterdam. The hotel is close to the A2 and A10 motorways and just 15 km from Schiphol Airport.The hotel offers modern rooms, free WIFI-access, a breakfast restaurant L"Ambiance,a la carte restaurant La VOC, a bar, 14 meeting rooms and leisure facilities including a modern fitness centre, sauna and steam room ... more   less 

Additional Information about Mercure Hotel Amsterdam City

Address: Joan Muyskenweg 10, 1096 CJ Amsterdam, The Netherlands
Region: The Netherlands > North Holland Province > Amsterdam
Price Range: RM342 - RM817 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Hotel Amsterdam City 4*
Number of rooms: 368
Reservation Options:
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Also Known As:
Mercure Amsterdam
Hotel Style:
#19 Best Value Hotel in Amsterdam
#60 Business Hotel in Amsterdam
#65 Family Hotel in Amsterdam
#75 Luxury Hotel in Amsterdam
#94 Romantic Hotel in Amsterdam
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Hotel Amsterdam City staff and other travellers.
60 questions
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Questions? Get answers from Mercure Hotel Amsterdam City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you get room 1721 ask for a new room!”
  • Room 1721
 of 5 bubbles dan_elp2014, 18 Nov 2016 | Read review
“Choose a high floor in tower B overlooking the river for great views, corner rooms in this tower are quiet.”
 of 5 bubbles edd724, 6 Nov 2016 | Read review
“top floors”
 of 5 bubbles 972jelenag, 18 Oct 2016 | Read review
“Go to a different hotel!”
 of 5 bubbles AdamB1978, 12 Oct 2016 | Read review
“Nice views from high floors”
  • looking west
  • View to South and Amsterdam Arena
 of 5 bubbles Darren1875, 3 Oct 2016 | Read review
5 of 5
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