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Banks Mansion

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2,420 Reviews from our TripAdvisor Community

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Showing 2,161: English reviews
Houston, Texas
Reviewed yesterday NEWvia mobile

The staff were extremely helpful and friendly. Our room was extremely small but they accommodated us early as I was ill on arrival. The all inclusive was very nice and the place had a very homey feel. We were there only 1 night prior to a river cruise but would return.

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1Thank Susan C
Boston, Massachusetts
Reviewed yesterday NEW

The location was perfect walking distance to all local attractions and close to many wonderful shops and restaurants. I was particularly fond of the welcoming reception area which offered 24hr refreshments. We met many interesting fellow travelers there during our stay. Enjoying a leisurely breakfast in the hotel made for a wonderful way to start the day.

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1Thank 120358Mary
Boston, Massachusetts
Reviewed yesterday NEW

Mr Paul B., manager at Banks Mansion, just warned me over the phone that he considers my intention of leaving a negative feedback " a threat" and he is recording the conversation. This is what I heard after questioning their practice of charging a higher than market ( 1.12 instead of 1.09 on the day I paid my bill) exchange...

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Thank Marek D
Reviewed 3 days ago NEWvia mobile

This was our third stay at the Banks Mansion hotel. We were a group of 16, We always receive such a warm welcome, the staff are lovely , fab rooms, very comfy beds. Amazing breakfast and perfect location. Such a nice touch leaving our shoes by the fire and in the morning we had a note from Santa and chocolates...

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1Thank Livelifetoo
Calgary, Canada
Reviewed 4 days ago NEW

My husband & I often travel to Europe on business & always fly KLM through Amsterdam. We finally had the chance to spend a few days in a stop over in this beautiful city. Online we found the Banks Mansion & we are SO glad we did! As business people, to find a lovely boutique hotel, minutes walk from the...

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1Thank Deanna P
UK
Reviewed 4 days ago NEW

4th time staying here and its as good as the first. These guys know how to do service. Nothing was too much trouble. This really is a "bench mark" for city centre hotels. The AI basis is fantastic concept for this type of hotel. Hotel is really well positioned in one of the nicest areas of Amsterdam. Everything you need...

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1Thank GASUk
Paul B, General Manager at Banks Mansion, responded to this review

Dear GASUk, I am delighted to hear that we have been part of so many journeys that you've taken. I hope that you will stay with us several times more on your next trips. Our staff are always ready to welcome you. Thank you for your loyalty and trust. Have a lovely day With kind regards, Paul Buyser General Manager...

Tuscumbia, Alabama
Reviewed 5 days ago NEW

Banks Mansion was a great hotel. The complimentary bar, cheese, and breakfast was very nice. The staff was friendly and helpful. My only disappointment was our room. We upgraded to the Deluxe Canal View room. The canal view (small window) looks nothing like the picture on the website (a large floor to ceiling window). The hotel offered to move us...

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Thank MaryEllen M
Paul B, General Manager at Banks Mansion, responded to this review

Dear MaryEllen M, Thank you for your review. I am glad to hear that overall your experience was positive. However, I apologize for the fact that the room didn't meet your expectations. Due to the fact that Banks Mansion is situated in an older building, but we think that’s also one of our charms, therefor the rooms can have small...

Dublin, Ireland
Reviewed 5 days ago NEW

Had a wonderful welcome and stay at Bank Mansion- great location in the heart of Amsterdam and staff members Michelle, Kim and Kelly could not have been more helpful! Have never come across such warn and welcoming staff- it made our stay even more delightful! Would highly recommend if you're visiting Amsterdam for a few days as you can walk...

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Thank deirdremurraywk
Paul B, General Manager at Banks Mansion, responded to this review

Dear Deirdremurraywk, Thank you for you wonderful and heartwarming compliments about our staff! It made us blush. Also a big thanks recommending us to all your friends. This kind of reviews and recommendations are really important for us as a small boutique hotel. Everything you need is indeed just at 5 or 10 min walking distance. Shops, museums, restaurants, bars...

Reviewed 6 days ago NEWvia mobile

I LOVE this hotel. Great location, amazing staff (thank you, Kim!), boutique, slightly quirky, like having your own room in a house full of friendly strangers who become friends. 24-hour open bar with coffee, drinks, snacks... great breakfast, classy minibar in room (old fashioned decanters with gin, whisky, and cognac, plus a nespresso), and near everything. And everything included with...

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1Thank Lesley N
Paul B, General Manager at Banks Mansion, responded to this review

Dear Lesley N, Thank you so much for your nice words about Banks Mansion and our staff. We loved to have you as our guest and are happy to hear that we were able to make you feel at home. The ‘Living’ is the perfect place to have a good chat with people from all over the world and enjoy...

Newcastle, Australia
Reviewed 1 week ago

My wife and I recently spent 4 night at the Banks Mansion and can't speak highly enough of it. Our greeting was pleasant, but informative and efficient. We were informed about the concept under which the hotel operates. This included nibbles and cheese in the afternoon that compliment the open self service bar that is open 24 hours a day...

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1Thank Paul S
Paul B, General Manager at Banks Mansion, responded to this review

Dear Paul S, Thank you for your stay and nice review & pictures of Banks Mansion. Great to hear that you loved our hotel and full service concept so much that we have the honor to welcome you again in September. It is a good period to visit Amsterdam. It’s mostly still warm and there are a lot of activities...

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Staying in Canal Ring (Grachtengordel)

Neighbourhood Profile
Canal Ring (Grachtengordel)
This UNESCO World Heritage Site is as historically significant as it is perennially popular. Whether you’re a history buff, architecture enthusiast, shutterbug, or fashionista, odds are you’ll find the Amsterdam you're looking for while roaming around the Grachtengordel (Canal Ring). A brilliant place to get lost in a moody meander and a key component to any sightseeing trip to Amsterdam, this area's major draws include the Anne Frank House, the Bloemenmarkt floating flower market, an enviable assortment of independent boutiques along De Negen Straatjes, and of course all of Grachtengordel’s lovely canals and bridges.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Free Breakfast
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Exceptional Hospitality Founded on the concept of personalization our goal is to ensure that everything about your stay suits you. The intimacy of the hotel allows for greater personal attention, incredible service and an eye for detail by our staff. As a guest of Banks Mansion, at any given moment you are entitled to enjoy all of the beverages and appetizers offered to you in "The Living" along with complimentary breakfast, complimentary private in-room bar, complimentary in-house movies, complimentary Internet-access in our business corner and 24/7 free premium WiFi. ... more   less 

Additional Information about Banks Mansion

Address: Herengracht 519-525, 1017 BV Amsterdam, The Netherlands
Region: The Netherlands > North Holland Province > Amsterdam > Canal Ring (Grachtengordel) , Rembrandtplein
Price Range: RM909 - RM1,703 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Banks Mansion 4*
Number of rooms: 51
Reservation Options:
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Also Known As:
Banks Mansion Hotel Amsterdam
Banks Mansion Amsterdam
Hotel Style:
#7 Romantic Hotel in Amsterdam
#8 Luxury Hotel in Amsterdam
#16 Family Hotel in Amsterdam
#16 Business Hotel in Amsterdam
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Questions & Answers

Here's what travellers have asked, with answers from Banks Mansion staff and other travellers.
71 questions
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Naples, Florida
over a year ago
Kc
over a year ago
Santa Rosa, California
2 months ago
Kilrush, Ireland
6 months ago

See all questions (71)

Questions? Get answers from Banks Mansion staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a canal view room”
 of 5 bubbles 120358Mary, 8 Dec 2016 | Read review
“First floor rooms are better for view”
 of 5 bubbles 483maryellenm, 4 Dec 2016 | Read review
“quieter floors at higher level- canal view looks great”
  • View of nearby canal during Festival of Light December
 of 5 bubbles deirdremurraywk, 4 Dec 2016 | Read review
“They have 3 canal view rooms - 106, 206 and 306. We had 206 and it was big with good canal views.”
  • Our executive room
  • Our canal view
  • Cognac, whiskey and gin in each room
 of 5 bubbles X7257LUpauls, 28 Nov 2016 | Read review
“Request something on the upper floors, and off the busy streets if noise bothers you. It's in a busy part of town.”
 of 5 bubbles Sharkey, 27 Nov 2016 | Read review
5 of 5
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