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US$243
Free cancellation until 05/02/23
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US$243
Free cancellation until 05/02/23
Reserve now, pay at stay
US$292
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
About
#82 of 419 hotels in Amsterdam
Location
Cleanliness
Service
Value
Travellers' Choice
Swissotel Amsterdam boasts the best location in town, right at Dam Square in the heart of the city centre. Being just 20km from Schiphol Airport and a short walk from Central Station, this 4-star hotel offers a perfect base for your stay in Amsterdam. All major sights and attractions are within walking distance. Offering 111 soundproof, non-smoking rooms and suites, Swissotel Amsterdam makes a quiet and comfortable haven amidst a bustling density of high-end shops, restaurants and bars. All rooms include a Nespresso coffee machine and individually controllable climate control. Hotel guests have free access to Swissotel Amsterdam Fitness, featuring state of the art cardio-vascular equipment, and to the Business Centre, providing free internet and office supplies. Please note that Swissotel Amsterdam does not have parking on site.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Coffee shop
Bicycle rental
Taxi service
Business Centre with Internet Access
Conference facilities
Wifi
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Vending machine
Meeting rooms
Massage
24-hour security
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Coffee / tea maker
Flatscreen TV
Extra long beds
Bath / shower
Housekeeping
Room service
Safe
Telephone
Iron
Wake-up service / alarm clock
Minibar
Refrigerator
On-demand films
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Green
Languages Spoken
English, French, Russian, Spanish and 4 more
Hotel links
Location
100Great for walkers
Grade: 100 out of 100
619Restaurantswithin 0.5 km
301Attractionswithin 0.5 km
Contact
Damrak 96, 1012 LP Amsterdam The Netherlands
Name/address in local language
Getting there
NieuwmarktAmsterdam Metro8 min
Centraal StationBrussels Metro9 min
Car HireSee all Amsterdam car hire
1523Reviews67Q+A100Room tips
Reviews
Traveller rating
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Most Recent
actually my stay in the hotel was perfect , i strongly recommend the hotel, starting from the staff are very friendly and helpful especially receptionist in morning shift he was very friendly , he guided us for many of activity. location was perfect and close to all the sightseeing.
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Date of stay: December 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel's Favourite
The hotel we booked was not suitable, and with the help of Rob from Swissotel he totally saved our weekend which was my husbands 60th Birthday. From the moment we turned up at 8.30 am Rob could not have been more helpful, he already had one of our rooms ready which we were so grateful for, we dropped of our suitcases and they had a menu for pillows to suit everyone (how cool was that) He gave us a Map with directions to The Anne Frank House . The Location was amazing, completely in the centre of everything. We could see the Central Station from the Hotel (straight 5 mins walk). Canal tour boat (3 mins). Anne Frank House (10 mins walk) Lovely Church & Red Light District minutes away. Breakfast was lovely, but the best thing by far was Rob and Elisa as they are so efficient kind and seem to enjoy helping (i'm a little needy forgot my room number once, breakfast time once and Key once) but each time they smiled and helped me. 100% would recommend this hotel for Staff, Hotel, Value and Location. Will definitely be back. Hazel Lappin…
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Date of stay: June 2022
Rooms
Location
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from , Owner at Swissotel Amsterdam
Responded 29 Jun 2022
Dear Hazel Lappin, Reading your fantastic review makes me a very proud general manager. Our aim is to exceed guests expectations throughout their stay and it seems like Rob and Elisa managed to to this. Thank you again for your recommendation on TripAdvisor and I sincerely hope that other travelers will see your review as a reason to book a room in our property. Needless to say that we hope that one day we will be able to welcome you back to our hotel in the not too distant future Regards, Wencke Bolsius General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Without a doubt the best choice we could have made. The hotel was perfect in all respects - the location is right on Dam Square, in a crowded area, with many restaurants and shops (we did some shopping, went up to the room to put our bags and went back down), 7 minutes walk from the central train station (coming from the airport). Large and spacious rooms, modern renovated and new. Heating the towels was a lot of fun and not obvious. Lovely and welcoming staff. Without a doubt we will only return to this hotel again.
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Date of stay: January 2023
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from , Owner at Swissotel Amsterdam
Responded 2 days ago
Dear _M3585BE, Thank you for taking the time to review your recent stay at the Swissotel Amsterdam and rating your stay with 5 out of 5. We are delighted to hear that you have had a great stay and hope to welcome you back in the near future. Warm regards, Wencke Bolsius General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
I can't say enough about this property. I interacted with a number of staff and they were all so kind and helpful. The room was nicely appointed and the bed was incredibly comfortable ! There were nice amenities in the bathroom. The location of this property is excellent ! You step out and your in the middle of everything. There is a tram stop in front of the hotel which is very convenient. I look forward to my stay next year. Thank you again to each and every staff member !
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Date of stay: January 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from , Owner at Swissotel Amsterdam
Responded 2 days ago
Dear alpha03, Thank you so much for giving us the perfect score here on Tripadvisor. We are very proud to receive such warm compliments about Swissôtel Amsterdam, the location and our staff. We do therefore hope that we will see you again in the near future. Regards, Wencke Bolsius General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Well placed but apart from that, the hotel itself is Nothing special.. It's a 4*star hotel only when it comes to the price... Needs renovation.. Very basic breakfast..rooms are spacious but very modest!
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Date of stay: December 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Could not fault this hotel or the staff that work There This hotel is in the perfect location and the food and decor are first class. the thing that made this hotel however was the reception staff. we arrived in Amsterdam at 8:30 and was not expecting a room to be ready. the man behind the desk did every thing he could to get us a room and managed to get us one for 11am. when we arrived back he remembered us by name and everything was dealt with quickly and efficiently. every time we had a query he remembered us and our room number and we were even able to check out an hour later which was no problem at all. I highly recommend this hotel and will be coming back.
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from , Owner at Swissotel Amsterdam
Responded 2 weeks ago
Thank you so much for giving us the perfect score here on Tripadvisor.com. We are very proud to receive such warm compliments about Swissôtel Amsterdam, the location and the team. We do therefore hope that we will see you again in the near future. Regards, Wencke Bolsius General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel, the staff, rooms, and overall atmosphere are truly what hotels should aspire to after remaking themselves after the pandemic and its minimalism. Wonderful hotel. Check in early after flight from US easy, check out late waiting on train no problem. Great room! Comfortable suite overlooking Dam square and boulevard but still very quiet. All amenities, including plenty of plugs. Bathroom beautiful with both shower and tub and lots of room. Right in the middle of old town neighborhoods and five minute walk to train station. Will return!
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Date of stay: December 2022
Rooms
Location
Service
Room Tip: Go for Suites. Worth it for room.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from , Owner at Swissotel Amsterdam
Responded 2 weeks ago
Thank you so much for giving us the perfect score here on Tripadvisor.com. We are very proud to receive such warm compliments about Swissôtel Amsterdam, the location and the team. We do therefore hope that we will see you again in the near future. Regards, Wencke Bolsius General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel was clean and the location is close to everything. I don’t expect much in a hotel and I don’t usually make a fuss of little things. However I didn’t have a good experience for my first and last day at this hotel. Stayed for 3 nights. The first day we arrived really early, before 9am. The lady at the reception was nice enough. I understand check in is not until 3pm. We left our luggage and came back at 1:00pm. The lady at the reception said our room has been vacated and shouldn’t take long. Left again and came back around 1:30pm. While we were there we saw a number of newly arrived guests getting their rooms immediately. By 2:30pm, I was so annoyed already because those who came in later than us have been getting their rooms as soon as they arrived. Spoke to the lady again and said she’ll just switch us to another room. And this was around 2:45pm. So, in the end we didn’t get the premium twin room with a view that we were supposed to have even though we’ve spent so much time waiting at the hotel already. I don’t even care about the type of room, if they could have switch us earlier, I would have been happy to get any room after a 17 hour flight! Also as accor member, the hotels I’ve stayed in usually give us welcome drinks. I don’t care about the drinks. I would have appreciated the offer though. I don’t like playing the discrimination card but that’s how I felt on my first day here. On our last day, I was already feeling mellow and would have just let that one experience go. However, in the restaurant around 8am while waiting for my husband to finish breakfast, I got a facetime call from my 4 year old nephew. There were no other guest in the restaurant apart from us. You can imagine how a 4 yr old boy gets excited about everything. I admit I forgot where I am but we weren’t shouting or anything. Just a normal convo with a little bit of excitement talking to a child, (I don’t have a booming voice, I’m a small asian woman.) The gentleman from the hotel suddenly appeared (manager or hotel officer dressed in a suit) and told me to keep it down. What the hell?! We were sitting in a corner, the restaurant is practically empty so I guess he was standing next to us to be able to hear me. But if I were a mum, would you have shush a mother speaking to a 4 year old child in a restaurant? That’s how we were talking. Or what if I’m dressed like a businessman and got a very important business call, would you have shush me? It’s not a church! So yes, I felt awful and discriminated again! If they want quiet in the restaurant, please put an “observe silence”! It’s not a fancy restaurant, I thought it has a casual vibe to it so it was ok to talk and it was empty. So that is how I will remember this hotel. Will I stay again? Probably not and they probably won’t even care.…
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Date of stay: January 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We usually stay in this hotel when we (often) visit Amsterdam. It is perfectly located in walking distance from Central train station and literally in the heart of downtown for sightseeing and shopping. The staff is always happy to fulfil your requirements and full of kindness. I have stayed in many different hotels in Amsterdam, but I can only suggest this Swissotel if you want to have an unforgettable stay and enjoy all attractions of this vivid city.
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Date of stay: December 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Gelise Thijssens, Marketing at Swissotel Amsterdam
Responded 4 weeks ago
Dear Mike, Many thanks for leaving such a fantastic review on TripAdvisor. I am thrilled to see that you enjoyed your stay at Swissôtel Amsterdam and on behalf of the entire team, I wish you a happy new year. We hope to be able to welcome you again in the not too distant future. Regards Wencke Bolsius General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It was our first time in Amsterdam, and we stayed at Swissôtel Amsterdam during our 4days 3 nights stay. The hotel is located near the central station perhaps about 8-10 mins walk, it is super convenient to move around and you can walk along the streets to experience the beauty of the city. The room was fabulous, clean and spacious. The counter staffs are welcoming and very helpful. Kudos to Steven and Mark Kels for your great assistance during our stay. We will definitely book this hotel again in our next visit to Amsterdam.
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Date of stay: December 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Gelise Thijssens, Marketing at Swissotel Amsterdam
Responded 22 Dec 2022
Dear Crystal, Thank you so much for sharing this fantastic review on TripAdvisor. It was an absolute pleasure having you as our guest and having met you on your departure. I hope that your kind review will convince other travelers to choose our hotel and I therefore hope that we are bale to welcome you back to Swissôtel Amsterdam in the near future. I wish you a fantastic festive season and a healthy 2023! Regards, Steven Warmerdam Director of Rooms
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$216 - US$405 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
swissotel amsterdam hotel amsterdam, swissotel hotel amsterdam, amsterdam swissotel hotel, swiss hotel amsterdam
LOCATION
The NetherlandsNorth Holland ProvinceAmsterdamBurgwallen-Nieuwe Zijde / Old Center / Damrak / Dam Square & Damstraat / Centrum
NUMBER OF ROOMS
114
Is This Your Tripadvisor Listing?
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Claim Your ListingSWISSOTEL AMSTERDAM (R̶M̶ ̶1̶,̶0̶2̶6̶) RM 950: UPDATED 2023 Hotel Reviews, Price Comparison and 1,128 Photos (The Netherlands) - Tripadvisor
Frequently Asked Questions about Swissotel Amsterdam
Which popular attractions are close to Swissotel Amsterdam?
Nearby attractions include Brews & Tales Amsterdam Craft Beer Tour (0.5 km), Museumphoto (0.09 km), and Dam Square (0.07 km).
What are some of the property amenities at Swissotel Amsterdam?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a fitness centre.
Which room amenities are available at Swissotel Amsterdam?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Swissotel Amsterdam?
Guests can enjoy an on-site restaurant, breakfast, and free instant coffee during their stay.
What are some restaurants close to Swissotel Amsterdam?
Conveniently located restaurants include Restaurant Bougainville, de Silveren Spiegel, and Day's StoneGrill 1870.
Are there opportunities to exercise at Swissotel Amsterdam?
Yes, guests have access to a fitness centre during their stay.
Is Swissotel Amsterdam located near the city centre?
Yes, it is 0.4 km away from the centre of Amsterdam.
Are any cleaning services offered at Swissotel Amsterdam?
Yes, dry cleaning and laundry service are offered to guests.
Does Swissotel Amsterdam offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Swissotel Amsterdam?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Russian, and Polish.