Hotel Luxer
Warmoesstraat 11, 1012 HT Amsterdam The Netherlands
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About
#110 of 419 hotels in Amsterdam
Location
Cleanliness
Service
Value
Travellers' Choice
Hotel Luxer is located right in the centre of Amsterdam's old and historical heart. This hotel is located in a completely renovated building and we offer you all the comfort you may expect from a 3-star hotel. The historic heart of the city, Amsterdam-Centrum impresses with world-famous attractions such as the Anne Frank House, Red Light District and Royal Palace. Enjoy a boat tour past traditional canal houses, old bridges and converted warehouses. Mornings can be spent browsing through the flea market on Waterlooplein, a square near the Jewish Museum. The Flowermarket is open 7 days a week and a must-see for every visitor. The picturesque Jordaan area radiates a unique atmosphere, thanks to its cosy cafés, art galleries and local boutiques.Hip clubs and trendy cocktails bars make up Amsterdam’s colourful nightlife. The hotel has a cozy bar and lounge. The Central Station, shopping area, restaurants, the Nieuwmarkt and the Dam Square are just 5 minutes walk from the hotel.There is a (public) car park in the direct vicinity of the hotel, which is easy to reach by car.Our amicable staff are ready to give a warm welcome to our private or business guests, and will make sure that you feel at home during your visit.
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Property amenities
Free High Speed Internet (WiFi)
Wifi
Bar / lounge
Breakfast buffet
Taxi service
24-hour security
Baggage storage
24-hour front desk
Complimentary Instant Coffee
Vending machine
Concierge
Non-smoking hotel
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Room features
Air conditioning
Desk
Housekeeping
Safe
Telephone
Flatscreen TV
Bath / shower
Hair dryer
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Modern
Languages Spoken
English, Spanish, Dutch, Italian
Location
100Great for walkers
Grade: 100 out of 100
461Restaurantswithin 0.5 km
205Attractionswithin 0.5 km
Warmoesstraat 11, 1012 HT Amsterdam The Netherlands
Name/address in local language
Getting there
Centraal StationBrussels Metro3 min
Amsterdam Centraal Station5 min
Car HireSee all Amsterdam car hire
1502Reviews37Q+A100Room tips
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Think long and hard before staying here! Proximity and the beds are practically the only things going for this place! Our twin room no.1 was dingy, the lighting was terrible. The shower pressure was great if you’re happy standing ankle deep in water and flooding the entire bathroom. Reported but although clearly an attempt was made, it still flooded. Staff very accommodating but this hotel felt more like a student dormitory than a hotel. Yes, it has ‘charm’, but give me more mod cons. Value for money? No.
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Date of stay: June 2023Trip type: Travelled with friends
Room Tip: Expensive but a great position
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
Hotel Luxer is a small hotel located on a busy street. The biggest plus point of this property is its close proximity to the Central Station that makes travelling very convenient. There are many eateries in the vicinity too. There is a coin operated laundromat just a few units away across the hotel, opening hours from 07:30-19:00. Hotel staffs were friendly and helpful, providing warm hospitality to each and every guests. We stayed for 5 nights and the staffs never failed to greet and welcome us whenever we returned back to the hotel. Our Superior Deluxe Room was an attic unit on the 4th floor, whereby after taking lift to 3rd floor we still had to go through a door and walk up one storey of stairs, exit through another door before reaching our room at the corner which was the only room on that floor. Upon entering the room, there was still a short flight of stairs before the bedroom proper. The staffs were very helpful with our luggages during both check-in and check-out, greatly appreciated their kind gesture. Complimentary croissants and coffee/tea were available in the morning, but do be early if you want to have the croissants, while stock lasts. Based on my personal experiences, on 2 mornings whereby we came down just shortly after 9 a.m, all the croissants had already been snapped up. Nevertheless you could still request for coffee/tea and the staff was more than happy to make you one. A goodie bag consisting of biscuits, tidbits and a can of drink was given to each guest upon check-out, what a lovely touch. Being the only room on the 4th floor, it was quiet. The room though generally clean was however dated and had minimal amenities. No complimentary bottle of drinking water was provided upon arrival. No bedroom slippers were provided, and there were few spots on the carpet that felt sticky. The wall-mounted hairdryer wasn’t working, so was the WiFi in the room. Had feedback these 2 issues to the staff on the second morning and was told that he would take a look. However till we checked out 4 days later these problems were never rectified. The bathroom was spacious but there was not a single hook anywhere for us to hang our clothes. The mirror was mounted on the slanted wall that made looking at the mirror very neck aching. It had shower over bath, but the bathtub couldn’t be used as there was no bathtub drain stopper. The grab bar was so rusty and it looked like it was going to come loose anytime. As there was no shower curtain, I could only stand close to the wall as much as possible to shower so that the surrounding floor wouldn’t get wet. Another main problem we had with this room was the air conditioning. The air conditioning somehow would blow out hot air after a while or go into standby mode with no air blowing. Usually switching the unit off and then switching it on again would do the trick. However on the 4th night, switching off and on no longer worked. As it was late at night and we were too lazy to walk the stairs, we decided to switch off the air conditioning and opened a window instead. Didn’t have a good sleep due to early sunrise and birds noisily chirping away. Feedback the air conditioning issue to the staff on that very morning. Apparently the staff could monitor the air conditioning status of each and every room on the computer. He said he had set our room’s air conditioning to auto at 20°C and that should work. Yes, it did work for the beginning but after midnight the air conditioning also “auto” switched off by itself. We were speechless and gave up since it was already our last night. 1 star was awarded to the strategic location and the warm-hearted staffs. The biggest gripe of this stay is what they did to my credit card used for booking. 5 days before our arrival in Amsterdam and checking into Hotel Luxer, a pre-authorisation of €403 was made to my credit card. This was new to me, as in all hotels that I had stayed before, pre-authorisation was only done at check-in and then final bill would be adjusted accordingly at check-out. Hours later I got another rude shock that a full payment for our 5-nights stay was charged to my card! I immediately emailed Hotel Luxer to enquire on this transaction, how could they charge me full payment whereby I hadn’t even checked in. Based on my flexi rate cancellation rule, I could cancel my booking free of charge up to 48 hours prior to day of arrival. Yet the hotel had already charged me full payment 5 days before my arrival, that was absurd! The response only came in on the next morning saying that it was an accidental mistake made by the accounting department. In email, I was asked if I would prefer a full refund or treat it as I had already made the full payment. Before I could respond, the hotel had decided for me by giving a full refund. By doing so, I actually incurred a loss of €90 equivalent in my home currency, thanks to the bank’s exorbitant exchange rate. Why was I being penalised for an “accidental mistake” that wasn’t my fault?! Not trusting them with my credit card anymore, I chose to make the full payment by cash upon check-in. For a 3-star hotel with limited, old and broken amenities, its room rate wasn’t cheap at all. It cost more than double than what I had paid for a 4-star hotel with larger room, newer and better amenities in Cologne and Brussels. So I thought all were settled and everything was good. I was so wrong! Upon check-out and at Schiphol Airport boarding gate, I noticed an unknown transaction was charged to my credit card by Hotel Luxer. I emailed the property enquiring on this mysterious transaction but no reply. Sent a second email a day after then received a reply saying they were also not sure why there was such transaction as on record there was no outstanding balance. They said they had forwarded my email to the accounting department and hopefully they would solve the issue quick. That was however the last time I heard from Hotel Luxer as subsequently they never responded to my emails anymore. The warm hospitality rendered by the hotel staffs and great convenient location couldn’t compensate the damage of trust that I had experienced with Hotel Luxer. Not to mention, the condition of the hardware doesn’t justify the expensive room rate at all.…
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Date of stay: May 2023Trip type: Travelled with friends
Room Tip: Do monitor your credit card transactions for any unknown bill charged to your card by the hotel.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Charming little hotel in a fantastic location. 4 minute walk to the Centraal Station. The staff is so helpful with directions and recommendations. Restaurants all around. Fantastic coffee and croissants. You will not be disappointed. Highly recommend.
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Date of stay: May 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Jessica Alexandra, Guest Services / Front Office at Hotel Luxer
Responded 5 days ago
Thank you for your fantastic review. We hope to see you again soon! Team Luxer
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
First of all, the Staff here was FANTASTIC. That in and of itself makes for a good stay. We stayed with friends for 2 nights prior to an ocean cruise out of Amsterdam. Location was really nice, a short walk to the central station and the main thoroughfare. Hotel was surprisingly quiet given its location on the outskirts of the Red Light District. The hotel was not serving breakfast while we were there but do have one of their complimentary coffees in the morning...very good. I highly recommend this hotel and if you decide to take my advice, ask the staff for food recommendations. The Italian Restaurant on their list served the BEST Italian I have ever had...and that includes quite a few meals in Italy.
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Date of stay: May 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Jessica Alexandra, Guest Services / Front Office at Hotel Luxer
Responded 5 days ago
Thank you for your fantastic review. We hope to see you again soon! Team Luxer
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed here with my 11 year old son for 2 nights. The location near the central station is great and the great selection of restaurant right outside the door makes eating put simple. The staff was super friendly and warm. The room and the bathroom great.
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Date of stay: May 2023
Value
Location
Service
Room Tip: There are a lot of coffee shops in the street so of you are uncomfortable with pot smoke this is...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Jessica Alexandra, Guest Services / Front Office at Hotel Luxer
Responded 5 days ago
Thank you for your fantastic review. We hope to see you again soon! Team Luxer
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is right next to the red light district and close to the central station, which gives you a great starting point to explore Amsterdam. It is located in a busy street and it can be loud half the night. We had a three single bed bedroom, which was ok. Beds and bathroom were clean, but the rest could do with some care. There are water stains on the ceiling and in the bathroom one ceiling tile was hanging loose. The carpet and seats could do with a clean. For the price it costs, it could be better taken care of. All of the staff were super friendly and helped us with anything we needed and were available 24/7.
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Date of stay: May 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Jessica Alexandra, Guest Services / Front Office at Hotel Luxer
Responded 5 days ago
Thank you for your fantastic review. We hope to see you again soon! Team Luxer
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The location of the hotel is good. Close to Central Station. However, on the weekends the location can be very loud. Walls are thin and room feels dirty due to needing an update. Hotel staff are friendly.
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Date of stay: May 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
I stayed at hotel Luxer for 2 nights with a friend. Excellent location - close to pretty much everything! Our room was small but clean and bed was comfortable. The staff are very nice and friendly. Would definitely stay there again.
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Date of stay: May 2023Trip type: Travelled with friends
Value
Location
Service
Room Tip: Try Omlegg right around the corner - excellent breakfast😛
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Jessica Alexandra, Guest Services / Front Office at Hotel Luxer
Responded 5 days ago
Thank you for your fantastic review. We hope to see you again soon! Team Luxer
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My friends and I truly enjoyed our stay here. It was in a great location as it is close to Central Station and has many restaurants in the vicinity. We appreciated the clean rooms and comfortable beds. Most of all, we were impressed with the staff who were most helpful to us. They answered our questions and gave us advice on booking tours and getting around Amsterdam. Prior to our arrival I had sent emails a couple of times to inquire about certain things, and the replies were very prompt. I would recommend Hotel Luxer to anyone who is planning a trip to this area.
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Date of stay: May 2023Trip type: Travelled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Jessica Alexandra, Guest Services / Front Office at Hotel Luxer
Responded 5 days ago
Thank you for your fantastic review. We hope to see you again soon! Team Luxer
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Extremely welcoming and friendly staff. Superb location, right in the middle of lots of bars, cafes and restaurants. Check in & out was simple. Room was a nice size with everything you needed. Bed was really comfy. Could have done with an extra pillow as there was only one each but we coped. I’m sure if we had asked then it would have been provided. Room was clean and even though we were only staying two nights, they came in and cleaned and changed the towels daily. Would recommend and we will stay again next time we return to Amsterdam
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Date of stay: May 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Jessica Alexandra, Guest Services / Front Office at Hotel Luxer
Responded 5 days ago
Thank you for your fantastic review. We hope to see you again soon! Team Luxer
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$169 - US$311 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
luxer hotel amsterdam, hotel luxer amsterdam
LOCATION
The NetherlandsNorth Holland ProvinceAmsterdamOld Center / Red Light District (De Wallen) / Centrum
NUMBER OF ROOMS
47
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Claim Your ListingHOTEL LUXER: UPDATED 2023 Reviews, Price Comparison and 605 Photos (Amsterdam, The Netherlands) - Tripadvisor
Frequently Asked Questions about Hotel Luxer
Which popular attractions are close to Hotel Luxer?
Nearby attractions include Centraal Station (0.5 km), Brews & Tales Amsterdam Craft Beer Tour (0.07 km), and Sherlocked (0.3 km).
What are some of the property amenities at Hotel Luxer?
Some of the more popular amenities offered include free wifi, a lounge, and breakfast buffet.
Which room amenities are available at Hotel Luxer?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Hotel Luxer?
Guests can enjoy a lounge and free instant coffee during their stay.
What are some restaurants close to Hotel Luxer?
Conveniently located restaurants include EatWith: Martine of Amsterdam, de Silveren Spiegel, and Sango Specialty Coffee.
Is Hotel Luxer located near the city centre?
Yes, it is 0.9 km away from the centre of Amsterdam.
Which languages are spoken by the staff at Hotel Luxer?
The staff speaks multiple languages, including English, Spanish, Italian, and Dutch.
Are there any historical sites close to Hotel Luxer?
Many travellers enjoy visiting Concertgebouw (2.6 km), Portuguese Synagogue (1.0 km), and Willet-Holthuysen Museum (1.1 km).
Is Hotel Luxer accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.