Room Mate Aitana

Room Mate Aitana

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Panorama of the Double Queen Room with View at the Room Mate Aitana
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Room Mate Aitana
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Avg. RM 1,149 /night, 2/13 - 2/14
RM 1,238
per night
RM 930
per night
RM 621
per night

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About

#105 of 412 hotels in Amsterdam
4.3 of 5 bubbles
Location
4.6 of 5 bubbles
Rooms
4.2 of 5 bubbles
Value
4.7 of 5 bubbles
Cleanliness
4.5 of 5 bubbles
Service
4.7 of 5 bubbles
Sleep Quality
Room Mate Aitana is a modern designer hotel built in 2013 on the new artificial island in the IJ river 500 meters from the Central Station and 19 min. walking from Dam's Square, the heart of Amsterdam. It is equipped with free Wi-Fi and a 55'' flat TV in all rooms, 8 meeting rooms, restaurant, lounge bar, breakfast buffet until 12:00, business area, fitness center and a marina with 60 moorings for recreation boats.
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Car hire
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Snack bar
Special diet menus
Taxi service
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
Room features
Blackout curtains
Soundproof rooms
Air conditioning
Housekeeping
Safe
Minibar
Flatscreen TV
Hair dryer
Wake-up service / alarm clock
Refrigerator
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is officially classified according to Hotelstars Union standards.
4.0 of 5 stars
HOTEL STYLE
Lake View
Marina View
Languages Spoken
English, French, Spanish, Dutch and 2 more
Hotel links

Location

IJdok 6, 1013 MM Amsterdam The Netherlands
Name/address in local language
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 90 out of 100
90
Amsterdam Airport Schiphol
12.6 km
See all flights
Rotterdam Airport
56.5 km
See all flights
Amsterdam Centraal
10 minAmsterdam Metro
4.5
4.5 of 5 bubbles4,284 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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Room Mate Aitana receives mixed reviews, with many guests appreciating its stylish atmosphere, modern amenities, and scenic location near central areas. However, opinions on service range from friendly and helpful to unprofessional. While the cleanliness stands out, some inconsistencies are noted. The hotel's rooms garner praise for their comfort, though their upkeep can vary. Despite the convenience and style, travelers caution that the value may not match the cost due to pricey rates.
Location
Convenient
Atmosphere
Stylish
Rooms
Modern
Value
Expensive
Cleanliness
Mixed
Service
Inconsistent
Amenities
Well-appointed

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Detailed Reviews
Ben wrote a review Jun 2024
4.0 of 5 bubbles
The hotel is very centrally located and you can walk to Amsterdam's central district in about 10-15 minutes. It cost 66 euros from the airport to the hotel, which is quite expensive, but check and take the train instead, it should be cheaper and more fun as you get to experience a bit more. Otherwise, Uber also works, which was significantly cheaper (the return trip cost about 26 euros).

The rooms were really good, large, and completely silent when you closed the room, which provided a very good night's sleep. The cleaning could have been better, we noticed that some towels we had used and put down for replacement were put up again and no new towels were provided, which is of course a minus.

Lovely atmosphere at the hotel and we only stayed there for a few days and were not at the hotel more than for sleep.

I recommend the hotel!
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Date of stay: June 2024
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Merijn Veken, General Manager at Room Mate Aitana
Responded 14 Jun 2024
Dear Benny, thank you for your recent stay with us. We appreciate getting your review, it is great to read you had a great stay in Amsterdam and enjoyed the lovely atmosphere in the hotel, having such a great sleep. We apologize for the issue regarding your towels, this is not up to our standards and has been discussed with the team. We hope we may welcome you back on your next trip to Amsterdam. Warm regards, Merijn Veken m.veken@room-matehotels.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Valeria C wrote a review Aug 2023
Province of Bari, Italy
Hotel's Favourite
5.0 of 5 bubbles
Very convenient and safe location, within a 15 minutes romantic walk along the quay to reach the central station and the heart of the city, delicious and filling breakfast, beautiful restaurant with a great view, spectacular bedrooms with all the comforts you can dream about and above all an incomparable staff, from the Director - who can see right through you and anticipate your needs - going through the concierges all the way down to the housekeepers, everyone is dedicated, kind and very helpful. They are always ready to help with a smile ( even in very busy situation) and they try to provide or search all the information you need,anytime. They really know how to make you feel at home!
(And the red fruity water offered in the lobby as a welcome is a must!)
I warmly suggest this place!

POSITION AND SAFETY
The hotel is in a very convenient position, within a 15 minutes romantic walk along the quay to reach the central station and the heart of the city.
It is placed between the Palace of Justice and a Ministry, so I can guess the area is very safe. The reception is open h24, and you can access the floor only scanning your personal key and that make you feel very safe , above all if you are a woman who is travelling alone

FOOD
Delicious and filling breakfast, with a great variety of food. Actually you can cover a full board with 3 meals with the stuff that are served in the morning:-). Also the dinner was tasty. And the chance to consume your meal in front of a full glass wall from which you can enjoy the view of the water and the boats is definitely a plus.

BEDROOMS
I stayed in a suite, which was spectacular, in every details, from the designer forniture going through the bath tube in the middle of the room to the very comfy bed and all the comforts and kits you can dream about. But my colleagues stayed in more standard rooms and they were happy too. Good taste in the coloured forniture , spacious showers and good quality bathroom kit.

NOTEWORTHY:
The staff. Precious.
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Date of stay: August 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
These reviews are machine translated from their original language. Show machine translations?
Jeroen v wrote a review Oct 2024
5.0 of 5 bubbles
The four of us had a fantastic stay last Saturday.
Everything was taken care of to perfection. We received a warm welcome despite the fact that we arrived very late.
In the room were refreshments and a bottle of champagne waiting for us!
Beds are very comfortable and the bathroom has a rain shower in addition to a hand shower. All in all highly recommended. Jeroen and family.
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Automatically translated
Date of stay: October 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
Room Tip: Je kunt lekker uitslapen, want het ontbijt is tot 12 uur!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ravi P wrote a review Nov 2024
5.0 of 5 bubbles
We had an incredible stay at Room Mate Aitana in Amsterdam. The hotel went above and beyond to make my wife’s birthday extra special with their thoughtful birthday package and impeccable service. From the moment we arrived, the reception staff was warm and welcoming, and housekeeping was consistently attentive throughout our stay. The location couldn’t be better – just a short walk to Amsterdam Central, with easy access to vibrant clubs, restaurants, and attractions. Highly recommend this hotel for anyone looking for a memorable stay in Amsterdam!
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Date of stay: November 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Valéria Ponciano wrote a review Jul 2024
Rio de Janeiro, RJ
4.0 of 5 bubbles
I loved the spacious room, the comfort of the beds, and the kindness of the attendants, especially the Brazilians. Also liked the location, it is close to Amsterdam's central station and relatively close to tourist attractions. I loved walking from the hotel to the places I wanted to see. The hotel is not in the hustle of Amsterdam, but favors those who like walking to explore the city like me. Breakfast has good options for those who like fruits, granola, yogurt, coffee, breads and eggs in the morning. I used Room Service, and the hamburger and drink (with sparkling) were delicious. Ah! I chose this hotel among the available, because the price was not exorbitant, the room was bigger than the room of the other possible hotels I booked, and there were two beds in the room (it was all I needed).

In summary, I liked everything. But some things could be better, for example:

- Have more food and drink options at Room Service.
- Replacement of amenities in the room happen every day (not all items consumed were replaced while I was walking).
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Automatically translated
Date of stay: June 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Becky W wrote a review Jan 2024
4.0 of 5 bubbles
This hotel was great, no real faults. Rooms were clean, modern, hotel staff all very friendly and accommodating, we actually asked to switch rooms and this was no issue whatsoever. Beds comfortable, nice marina view. Minibar not included.
One very minor criticism would be there is no mirror near a plug socket (apart from in the bathroom) for styling hair etc. this didn’t impact our stay, everything else was wonderful. Again the only reason this was 4* instead of 5* would be the location. It’s not a bad location but having done a lot of walking we would have preferred to be slightly more central. It doesn’t seem too far on maps but it feels further and it’s not in a location where you can quickly nip back and come back out if you’re in the centre. I would recommend if you’re happy to do plenty walking. Overall, lovely hotel!
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Date of stay: January 2024
4.0 of 5 bubblesValue
3.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Vijaya V wrote a review Mar 2024
1.0 of 5 bubbles
Room mate Aitana is just that a room. You get nothing more. There was no bottle opener in the room. I asked for a bottle opener at the reception, they asked me to go the bar. I misunderstood it as the kitchen downstairs, who then asked me to go to the bar. The waiter at the bar said I need to bring back the bottle opener in 5 mins. When I complained, she said that the bar was a different business and asked me why I was complaining about a different business to her. Fair point! They should not have another company which cannot look after the customers of Room mate Aitana operating in their premises. That's not all. I was told for a few days that the phone can be used to make local calls. Finally when the technician came around, he informed that the phone can be used to call within the hotel. When I complained to the duty manager, the technician said that there are many hotels in the city and I should take my business elsewhere if I wasn't happy there. If only I knew that before hand, I would not have booked Room mate Aitana. The person at the reception kept sneering all through. They lack total customer service. There were no slippers in the room. So, I was walking bare foot for the first couple of days. I could go on, but you get the picture. The General manager was absent as he was trying to setup another hotel in a different location, when the existing one was not working well. He also did not return a call when I requested one to discuss the experiences I had at this hotel. I can forgive incompetence and lack of service, but what I can't forgive is total lack of respect for the customers. You couldn't pay me to stay there for free. Now you know, so you should take your business else where if you don't want to support that kind of culture.
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Date of stay: January 2024
1.0 of 5 bubblesValue
1.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Trip type: Travelled solo
Room Tip: Not a great location. total lack of service. Very bad value for money. Don't bother. Go elsewhere!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Merijn Veken, General Manager at Room Mate Aitana
Responded 5 Mar 2024
Dear guest, thank you for your stay with us and for sharing your review. I am disappointed to see that your experience with us was not as you expected it from us. The fact that the external bar asked to return their bottle opener, and that you did not have slippers as a standard in your room must have impacted your stay greatly, and I am sorry to read this. I also apologize for your phone not working correctly. Please be assured our team is always 100% available to provide the best possible service. Please do not hesitate to contact me to further discuss this, it would mean a lot if we could regain your trust. Warm regards, Merijn Veken - Hotel Director m.veken@room-matehotels.com
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Karoli24 wrote a review Sept 2024
+1
4.0 of 5 bubbles
This hotel is located not far away from the main railway station Amsterdam Centraal.
You can reach it out by a short 10min footwalk.

The area is the old west dock next to the water with new modern and stylish buildings.

The hotel is also in a new building.

The room was big and everything was inside.
The bed was big and new.
A restaurant and bar are located in the basement with a great view to the small marina.

I enjoyed my stay there.
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Date of stay: September 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MeeresrauschenXXL wrote a review Mar 2024
Cologne, Germany
+1
5.0 of 5 bubbles
Room Mate Aitana, we had a large suite with a view of the marina and the main train station. The communication in advance was very professional, friendly and helpful. There is an underground car park on site with an exit right next to the hotel entrance. If you book the parking space - if possible a few weeks in advance - there is a significant discount. The suites have separate elevators and entrances. The birthday child was very charmingly surprised with a small decoration (see photos). The suite was as spacious as the pictures suggest. Perfect room service from the bed to the shower caps. The breakfast buffet, like most 4 star hotel chains. Basically everything is there, but the loving detail is missing, like a really nice green tea or a special cold cuts. At the “egg station” the staffing was a bit thin. The high, light room offers a really beautiful view of the marina. Good connection with public transport, bus station approx. 4 minutes, main station approx. 10 minutes
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Google
Date of stay: February 2024
4.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ivan T wrote a review Oct 2024
2.0 of 5 bubbles
I had a very unpleasant experience with the hotel management after their cleaning crew thew away 7 days of medications and the hotel didn't take any responsibility. Instead the room service manager told me if my medications were critical I should storing them in a safe place (thus their $400/night rooms should not be considered a safe space). Later he said they could see everything taking out of the room (except my photo shows that's not possible given trash bags they use), and later the hotel manager Evgenia N. told me that the hotel self-investigated itself (instead of doing an independent investigation), and they found no fault. LOL.what a sham, clearly everyone there needs more training, and new management.
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Date of stay: October 2024
3.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
2.0 of 5 bubblesLocation
2.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
Room Tip: Not very friendly to foreigners.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ohmissannabella asked a question Nov 2024
Bangkok, Thailand6 contributions2 helpful votes
Hi, do the rooms have smart TV that we can watch Youtube/Netflix?
Answer from Nodnoltravel
London99 contributions101 helpful votes
Hi, the rooms don’t have a smart TV unfortunately.
Answer from Kayra U
United Kingdom35 contributions
I think so, I cannot remember but I think I do remember seeing some.
Answer from ghazaleh a
Dubai, United Arab Emirates429 contributions81 helpful votes
I am not sure but I don't think so
Answer from Elettra
27 contributions6 helpful votes
Hello Angela,sorry if i write only now,but so many troubles i had.When i have been to Room Mate Aitana,i have been with a friend,so i take a room with 2 bed.The bed for each,where like french bed,so they were bigger.And from Room Mate Aitana,you can take a bus,only 50 metres the stop,only one stop and you arrive at the trein station,from there you walk 10 minutes/15 minutes and you are in the red light .I hope i have been useful to you😊
Alexandra Sousa wrote a tip Dec 2024
Lisbon, Portugal388 contributions55 helpful votes
5.0 of 5 bubbles
"Great staff"
Read full review
PoosieMelbourne wrote a tip Dec 2024
Melbourne94 contributions121 helpful votes
4.0 of 5 bubbles
"Don’t bother with online check in."
Read full review
Marc A wrote a tip Dec 2024
2 contributions
1.0 of 5 bubbles
"Avoid this hotel, the staff is really bad at english and when you have problems as a guest they are not interested in helping you."
Read full review
Stewart R wrote a tip Nov 2024
1 contribution
5.0 of 5 bubbles
"Convenient for Central Station. Ferries are frequent and free! A great way to explore surrounding areas."
Read full review
Ivan T wrote a tip Oct 2024
1 contribution
2.0 of 5 bubbles
"Not very friendly to foreigners. "
Read full review
Not the right property for you?
There are more places to choose from in the Amsterdam area.
PRICE RANGE
RM 711 - RM 1,318 (Based on Average Rates for a Standard Room)
LOCATION
The NetherlandsNorth Holland ProvinceAmsterdamHaarlemmerbuurt / Centrum
NUMBER OF ROOMS
285
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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ROOM MATE AITANA (R̶M̶ ̶7̶9̶5̶) RM 573: UPDATED 2025 Hotel Reviews, Price Comparison and 2,937 Photos (Amsterdam, The Netherlands) - Tripadvisor

Frequently Asked Questions about Room Mate Aitana
Which popular attractions are close to Room Mate Aitana?
Nearby attractions include Amsterdam Catacombs (0.5 km), Damtours Events (0.3 km), and Comedy Café Amsterdam (0.06 km).
What are some of the property amenities at Room Mate Aitana?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Room Mate Aitana?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Room Mate Aitana?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Room Mate Aitana?
Yes, paid private parking nearby, paid public parking nearby, and paid public parking on-site are available to guests.
What are some restaurants close to Room Mate Aitana?
Conveniently located restaurants include MOS Amsterdam, Wolf Atelier, and Tasca Bellota.
Are there opportunities to exercise at Room Mate Aitana?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Room Mate Aitana?
Yes, dry cleaning and laundry service are offered to guests.
Does Room Mate Aitana offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Room Mate Aitana?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, and Dutch.
Are there any historical sites close to Room Mate Aitana?
Many travellers enjoy visiting Concertgebouw (3.3 km), Museum Het Rembrandthuis (1.8 km), and Portuguese Synagogue (2.0 km).
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