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Cheaper
Average
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About
4.0
#129 of 413 hotels in Amsterdam
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Explorers, sports and music fans welcome! First hotel in the Benelux featuring The Open Lobby & To Go Cafe, serving Starbucks Coffee. Everything is within walking distance including the Amsterdam Arena Stadium, Heineken Music Hall & Ziggo Dome. Both city centre & airport can be reached by direct train or Metro connection within just 15 minutes. Nothing holds you to explore the city!
Holiday Inn Amsterdam - Arena Towers, an IHG hotel
584 reviews
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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The Holiday Inn Amsterdam - Arena Towers, an IHG hotel, garners praise for its comfortable and capacious accommodations, as well as its strategic location near transport links and event venues. While the hotel's offerings like the round-the-clock shop are appreciated, guests have mentioned a need for a greater variety of food and have cautioned about steep parking charges.
The service stands out, with commendations for the staff's efficiency and friendliness. However, opinions on cleanliness and the atmosphere diverge, with some finding the rooms immaculate and others encountering irregular housekeeping, and the ambiance at times perceived as nondescript.
Location
Convenient
Atmosphere
Generic
Rooms
Spacious
Value
Affordable
Cleanliness
Mixed
Service
Efficient
Amenities
Satisfactory
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Ideal location to transport for access to city and other areas. Very clean and bed and pillows were so comfortable. Sound proof windows were a good idea as football stadium and music concert were close by so got very busy. We were not disturbed by any noise. Buffet selection for breakfast was spot on. I would use again.
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Date of stay: May 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The Arena Towers (Holiday Inn second floor) is in an excellent location for all the local arenas, football stadium and exhibition centers. The local Metro M54 line will have you in the center of Amsterdam in 15 mins at a cost of 3.50 euro (single). The staff were friendly and very helpful and the buffet style breakfast was good. (we did not need to upgrade to the more expensive 15 euro breakfast). We will certainly stay here again.
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Date of stay: January 2020
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Its a good hotel, very friendly and helpful staff, I was expecting a highfloor but I got only 3rd so I asked maybe if they can help me to be in a higher but then I was moved in the 6th in a very friendly manner. I had a great stay very comfy bed. very clean room, with big bath room. It is Located outside the city center but its near the Metro and train station that will take atleast 10+- minutes to the central station . The only problem that I encountered was the phone doesnt work to connect to the reception.
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Date of stay: January 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I made a reservation for my son and his girlfriend, who studies in The Netherlands, to stay here as he was going to a concert nearby. The webpage stated he had to bring the credit card with which the reservation was made. He is on my credit card, so no problem. Nothing else was required as far as I could see. My son showed up at the hotel and was refused to go to the paid room even though he had the credit card and his US drivers license. As this was not an official ID according to the manager, he was not allowed to go to the room and because it was after 12PM, the room charge was non-refundable. My son called me (I live in Las Vegas) and I talked to the manager. He was condescending and although I told him I could email him a picture of my son’s passport, he refused to let him enter the hotel/hotelraam. Eventually he said he would make an exception and refund the money. I ended up made a reservation for them with the Bastion Hotel near Schiphol. They had no problem with him having only a drivers license and the creditcard with which I paid. Of course the manager did NOT refund the money and I have opened a dispute with the creditcard company.
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Date of stay: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHGService, Guest Relations Manager at Holiday Inn Amsterdam - Arena Towers, an IHG hotel
Responded 8 Mar 2020
Hello Z227RCvirginied, We appreciate you for leaving us a review of your recent stay. We're all about delivering an inviting and memorable stay. It is in my dismay that your recent experience was not as expected. I get your dismay not being able to complete your stay with us, and I'd like to gather more information regarding this matter. I sent you a message and hope you can reply us soon. We hope to see you again so we can prove to you that we are committed to delivering True Hospitality. Til next time, Alice P Case Manager IHGService
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Stayed here overnight after a concert at the arena and so glad we did. Got there super early so hopped on a train to Amsterdam for a few hours. Train and metro is 5 mins walk from hotel and takes about 15 mins. Some nice bars and cafes on doorstep but hotel also has a Starbucks and food. Rooms really clean with a safe and huge shower. Cheap and secure carpark on site and the whole complex feels really safe and secure. Can't fault it at all and will definitely be back
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I enjoyed my business stay at the holiday inn. Close enough to the train station, and soccer arena. Breakfast was good every morning and dinner there was also great. The bartenders Natalia and Katarina were there most of the nights I stayed, very easy to talk to, knowledgeable about the drinks, food, and gave us some good advice about tourist things to do. They made our stay that more enjoyable. Gregory and Heidi were also two other people that made an impression on us. Very nice people, work with a smile on their face, love to see that. I would definitely stay here again. If you are a soccer fan I do recommend paying for the Johan cryuff tour or better yet catching a game there. Unfortunately there were no games in the short time I stayed there. It was a 5 min walk to the arena
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Date of stay: January 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Due to Covid not many guests. Restaurant and bar closed, doggy bag for breakfast. I get it and then again I don‘t. Is a bit chicken and the egg story. No full service offering as there are limited guests, then again these guests will never return if this is the service offered. ... a bit sad really. Rooms remain nice (but pillows made of concrete it seems). The price was steep for what you got in the end....
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Date of stay: July 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Owner at Holiday Inn Amsterdam - Arena Towers, an IHG hotel
Responded 22 Jul 2020
Hi SwizerlandRoisinDubh, We appreciate you for leaving us a review. Although we have limited Service hospitality due to the mandates in place to help avoid the spread of Covid-19, we strive to make your experience lasting and seamless. I am sorry that we missed the mark in ensuring your comfort and convenience during your stay. We always challenge ourselves to be better and feedback like yours will serve as a constant reminder to enhance our Service Hospitality. I have taken note of your valuable comments and our local team has been alerted about how this has affected your impression and stay. We'll be sure to use your feedback to monitor the services we offer to our guests. As we enhance our services, we would love to continuously serve you in your future travel plans and hope that you'd reconsider visiting our hotel. Safe travels, Alice P​ Case Manager​ IHGService​
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My wife and I stayed at the Holiday Inn Arena Towers on 5 to 12 July 2022. This hotel is well placed for Airport connection (2nd stop and regular) as well as for the metro. The hotel has a basic gym' and plenty of areas to sit down and relax. The reception staff are friendly and helpful, the 2 barmen/waiters on the 1st floor restaurant/bar are by far the most efficient, friendliest and generally decent hotel staff I have come across in many years. They made the hotel extra special. I did notice the cost of the room was very high one night and found out that the Rolling Stones were playing at the nearly Ajax stadium. I would however definitely recommend the hotel and hope to return soon as, coming from the Western Isles of Scotland, there are good KLM services direct from Inverness airport. Highly recommended.
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Date of stay: July 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Our stay at Holiday Inn Arena Tower was comfortable and convenient. Located 11 kilometers from the city center, it offers a more affordable option with a quick 15-minute train ride to Amsterdam Centraal.
Upon arrival, although we didn't receive the originally booked family rooms, the staff kindly provided us with two double rooms and even included chocolates, which we appreciated. They also facilitated an early check-in, which was a great gesture.
One standout feature was the spacious room size, which exceeded what is typically available in city center hotels. This added to our comfort during our stay.
We did encounter a bit of confusion regarding the coffee maker and tea on the ground floor. Given our frequent travels and experiences in Japan, where amenities and food supplies are often available to guests in lobby areas, we assumed the same arrangement here. However, the staff clarified that these items were intended solely for them. While they allowed us to take some, it was a bit embarrassing. Clear signage or better communication would prevent such misunderstandings in the future.
Overall, our experience at Holiday Inn Arena Tower was positive, offering comfortable accommodation with larger rooms than typically found in the city center. We would recommend it for travelers seeking a convenient stay near Amsterdam.
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Date of stay: June 2024Trip type: Travelled with family
Room Tip:Â Do not underestimate the distance from the city center
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Owner at Holiday Inn Amsterdam - Arena Towers, an IHG hotel
Responded 1 Jul 2024
Dear NatureHigh, Thank you for staying at our Holiday Inn Amsterdam - Arena Towers while visiting Amsterdam and providing feedback about your experience. It's a pleasure having you as our guest. I am pleased that our hotel's location and the size of our room met your expectations. We strive to provide the best possible service and experience, and it is always great to hear from our valued guests how we are doing. I also took note of your feedback about the misunderstanding about the coffee and tea maker. I will share your comments with our team to provide a better experience in the future. Furthermore, I apologize for your observation. Once again, thank you for deciding to stay with us. We would be delighted if you revisit us in the future. Best Regards, Ben W. Case Manager IHG Hotels and Resorts Service
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Very happy with my experience here. Had a workshop delivery in a nearby office. A great, convenient hotel. An amazing welcome awaited me upon check in. Very friendly and accommodating staff. Nice upgrade to and executive room. Very spacious and comfortable. Managed to do a workout in the room with plenty of room to love about. Breakfast was very busy in the morning, but there was masses of space and the staff were very efficient in clearing stuff and replenishing the offerings. Good selection! Parking is a tad pricey, but guess the proximity to the football stadium drives this? Would undoubtedly stay again!!
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Date of stay: May 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
There are more places to choose from in the Amsterdam area.
PRICE RANGE
RMÂ 422 - RMÂ 738 (Based on Average Rates for a Standard Room)
LOCATION
The NetherlandsNorth Holland ProvinceAmsterdamAmstel III En Bullewijk / Amsterdam South-East / Bijlermeer
NUMBER OF ROOMS
120
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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