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4.5
#3 of 11 hotels in Zwolle
Location
Cleanliness
Service
Value
Lumen Hotel & Events is een prachtig viersterren hotel met multifunctioneel evenementencentrum in Zwolle. Een verblijf in splinternieuw Hotel Lumen is een ervaring op zich. Of u nu om zakelijke redenen of in uw vrije tijd bij ons in Zwolle te gast bent, wij zorgen ervoor dat het u aan niets zal ontbreken. Hotel Lumen Zwolle heeft 125 ‘state-of-the-art’ kamers & suites. Deze zijn onderverdeeld in 90 Comfort kamers, 10 Loggia kamers, 20 Executive kamers, 3 Business Suites en 2 Suites.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
I have been visiting this hotel for over a year and it’s an oasis is Zwolle. Friendly and helpful staff and the same bar tender ( always a good sign to see a hotel that can hold onto good staff )
Dinner menu is particularly good for a hotel - they could steam their vegetables rather than cook in oil but overall it’s fresh, quick and hot.
Rooms clean and spacious with nice bathroom
Keep up the good work
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Date of stay: January 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from hotellumenzwolle, Front-Office at Lumen Hotel & Events
Responded 11 Feb 2020
Thank you so much for this wonderfull review! How good to here that you choose our hotel over again. We will share this review with our collegues and hope to welcome you very soon again. With kind regards, Denise
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lovely hotel, helpful staff will use again when next in Zwolle. Covid regulations adhered to so we felt safe and relaxed. Breakfast in the hotel was excellent and plentiful ideally situated for shops, and sightseeing
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Date of stay: September 2020
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lumen Hotel en Events, Marketing at Lumen Hotel & Events
Responded 11 Sept 2020
Dear Sandra S, Thank you for your positive review. How nice to read that you had a good stay with us. We hope to see you again at our hotel! With hospitality regards, Michelle Front Office Lumen Hotel & Events
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Situated about 3km from the station and slightly away from the city centre, the hotel is of quite a high standard. Pleasant surprised by the huge room and all the facilities.
Reception happily arranged a cab for me early morning.
Really good hotel next to the stadium and sports complex.
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Date of stay: May 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lumen Hotel en Events, Marketing at Lumen Hotel & Events
Responded 4 weeks ago
Good day, thank you very much for your positive review. How very nice to read that everything was satisfactory during your stay. We are also delighted to hear that you were satisfied with our staff, we love hearing this from our guests. We hope to welcome you again at Lumen Hotel & Events! With kind regards, Team Lumen
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Looking for a place to stay in Zwolle for a couple of days we ended up in the Lumen hotel. They offered a reduced winter rate.
The modern spacious hotel offers everything you would like: friendly staff, easy checkin, map with some suggestions for Zwolle, (bikes for rent), large rooms with high ceiling, clean, nespresso machine, .... a decent breakfast (eggs prepared as you like) and a nice restaurant.
Trying to find a minus.. finally I found one: no sweatener in the room ...
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from hotellumenzwolle, Front-Office at Lumen Hotel & Events
Responded 13 Jan 2020
good afternoon, Thank you for writing this positive review. We like to read that you had a good stay with us. And that you liked to hotel. We hope to welcome you again. With kind regards, Danielle Front-Office Lumen Hotel & Events
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Honestly, too expensive for what you get. It is a good place to stay, don’t get me wrong. But for the price you pay it just is not how it should be. Rooms are ok, entrance is nice. Take note of the parking cost. They have a small gym. Nice but nothing special (good enough don’t get me wrong). Breakfast is just average, maybe little above. I missed to many things not in quantity but quality. Coffee and tea amenities are outstanding good. That helps. I don’t think I will return here.
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Date of stay: March 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lumen Hotel en Events, Marketing at Lumen Hotel & Events
Responded 5 Apr 2022
Dear MaxPeen, Thank you for your review. It's nice to read that our hotel is a good place to stay. But we can't read what you miss. If you would like to explain this further, then please let us know. We hope to see you again at our hotel. With hospitality regards, Michelle Front Office Lumen Hotel & Events
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My preferred choice in Zwolle for business stay (I tried out 2 other hotels). Very nice and modern hotel, with all comfort and relax atmosphere. Also friendly personnel. Good price/quality. A bit from the center if you want also visit to the beautiful town of Zwolle.
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Date of stay: March 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from hotellumenzwolle, Assistent Front Office Manager at Lumen Hotel & Events
Responded 5 Mar 2020
Good evening, Thank you for your nice review! We are happy to hear that you've had a good stay with us and that we are you're preferred choice. We would like to welcome you again at Hotel Lumen! Kind regards, Lisette Front Office Lumen Hotel & Events
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The staff is friendly, the hotel room is clean and spacious, they have a nice restaurant, good breakfast, parking available. Perhaps the only lesser point is that is not in the center of Zwolle, it is situated just outside the city of Zwolle. But then again it's only 2 km away.
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Date of stay: October 2019
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from hotellumenzwolle, Front Office Lumen Hotel & Events at Lumen Hotel & Events
Responded 30 Oct 2019
Dear W713GWpetert, Thank you for your time to write this nice review. It's good to hear that you like our hotel and restaurant. We hope to welcome you again at our hotel! With hospitality regards, Michelle
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An easy to find hotel, just off the motorway and very close to the MAC³PARK football stadium. Parking is spacious, plentiful and close to the hotel.
The hotel itself looks lovely immediately upon walking in. Lots of space and colour.
The staff are great. Check-in was easy and quick and friendly. We ordered an online meal and they even brought it up to our room for us. We were travelling with our dog & the hotel looks after pets well.
The room was spacious and modern, with a separate bathroom and toilet. We did notice some early signs of lack of maintenance - the holder for our key-card immediately fell off the wall when we entered the room.
The bed could have been a little more comfortable but we slept well. The TV has plenty of channels, including several in English. A nice surprise in European hotels.
The WiFi was weird. It would start well but the bandwidth dropped off to unuseable after an hour or so.
Breakfast was great. Lots of selection in a spacious, modern restaurant. Unfortunately, despite having a real coffee machine in the lobby, the only coffee available at breakfast was below-par automatic machine coffee.
A great hotel we would not hesitate to book again next time we're in Zwolle.
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Date of stay: September 2019
Value
Cleanliness
Service
Room Tip:A high floor (5th) view on the North or East side will give you a nice view of the football stadium.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from hotellumenzwolle, Front-Office at Lumen Hotel & Events
Responded 9 Sept 2019
Good afternoon, Thank you for writing this review. Great to read that you had such a nice stay with us! We would like to welcome you again in our hotel. With kind regards, Daniëlle Front-Office Lumen Hotel & Events
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Stayed for one night for business. The hotel and rooms are very nice albeit the location off city center is not so convenient and the view onto the roof of the adjacent building quite uninspiring.
Friendly staff. Did not have dinner or breakfast.
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Date of stay: August 2019Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from hotellumenzwolle, Front- Office at Lumen Hotel & Events
Responded 30 Aug 2019
Dear DeKokkies, Thank you for your review. Good to read that you had a nice stay with us. We would like to welcome you again. With kind regards, Daniëlle Front- Office Lumen Hotel & Events
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A very new hotel! Rooms look exactly like advertised pictures with funky colours. For the Netherland’s this Hotel is very well priced! It oozed all the luxuries that I did not expect. Pillow bar, Nespresso Machine, Two flatscreen TV’s, open plan living etc! A very great hotel, lovely staff.
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Date of stay: August 2019Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from hotellumenzwolle, Front Office Lumen Hotel & Events at Lumen Hotel & Events
Responded 8 Aug 2019
Dear 196novelettes, Thank you for this nice review. How nice to read that you liked our room with the extra's and the hospitality. We hope to welcome you back at our hotel. With hospitality regards, Michelle
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Zwolle, The Netherlands6 contributions4 helpful votes
Good afternoon,
Thank you for your question.
We have an automatic tempature regulation system. However you can also regulate the temprature manualy in the rooms.
I hope this anwsers your question.
Zwolle, The Netherlands6 contributions4 helpful votes
Goedemiddag,
Hartelijk dank voor uw vraag.
Het is mogelijk om bij ons een glutenvrij ontbijt te bestellen. Wij raden u aan dit van te voren te reserveren, zodat wij hiermee rekening kunnen houden.
Ook bieden wij sojamelk aan, andere producten kunnen wij eventueel in overleg bestellen.
Wij hopen uw vraag hiermee voldoende te hebben beantwoord.
Waddinxveen, The Netherlands60 contributions26 helpful votes
Ik kan het je niet met zekerheid vertellen. Het staat mij bij van wel. Het hotel is naast het stadion van PEC Zwolle, waar ook verschillende detailhandel en horeca is gevestigd. Het zou mij verbazen als het er niet is. Maar een belletje naar Lumen geeft uitsluitsel.
There are more places to choose from in the Zwolle area.
PRICE RANGE
RM 481 - RM 680 (Based on Average Rates for a Standard Room)
LOCATION
The NetherlandsOverijssel ProvinceZwolle
NUMBER OF ROOMS
125
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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