Have used this hotel in the past and it maintains its high standards. The staff are pleasant and efficient. Rooms are modern, clean and well maintained. The hotel is located just off the motorway, easy to find.surrounded by farm land. This means it is a long walk into the town if on foot
Location good. Staff good. Functional. Room OK. No fridge. But.... And this is a VERY BIG BUT - THE HOTEL TURNS OFF THE AIR CONDITIONING FROM 11 TO 8. Why? WHY??? WHY???????? Why would you do that? We were SO HOT...... SOOOOOOOOO HOT What possible reason would they have for turning off the air con?
Not first time. Always choose Accor hotels. This one very sufficirnt location for north NL trips. But this time I felt some cost cuttings in staff given free in the room. First time I felt this for a 4 star Accor hotel. All the rest is quite ok.
Room is clean and the main bed is comfortable; the sofa bed for my kids are mainly for children as it will be soft for adult. Since the sofa bed is extended, as a result making the room smaller. The choices of breakfast is acceptable with limited hot buffer like 5 in total. Parking fee is Eur3 per day. Location is a bit outside in the green area so it is quiet there but it is next to highway so easy access or travelling to other locations. There is one issue with the bad smell in the hall-way as the room we had in the end which we had to cross several other rooms and there are many pair of shoes laying in front of the door so we informed the staff by the reception when we went out in the morning and when we got back in the evening, the shoes and the smell were still there.
The room was fine, clean, etc, not spacious. The window faces an outdoor sitting area for other guests. Would recommend to ask for other room. Kettle and a few tea bags, no fridge. No desk. Breakfast was not included in the price. The hotel is located away from the city, the area surrounding the hotel itself, apart from the parking, is green, but quite soon towards Zwolle the landscape turns into an industrial estate with wide roads, American style. The limited and distant public transport available is only Monday to Friday. The hotel was pretty empty due to the virus situation I suppose.
Just had a one night stay, room was clean but very small. Terrible beds and pillows, didn't sleep that much and the rooms are very noisy. The neighbours had 'fun' a couple of times and could hear everything. Toilet paper was by dispencer, not handy at all better place normal toilet paper rolls.
We booked for the special Christmas days — not too busy given the Corona restrictions . But we didnt feel any warmth from staff or anything that makes it a special stay. No warm holiday greetings in person or holiday message inside the room. We’ve stayed in other Accor hotels during Christmas in France, Morocco, and the MiddleEast, and we have been “spoiled” i guess with the “special treatment” esp, during holidays. Also, there’s no other options for pillows. The one we had was too hard. The second breakfast was also not coordinated well. We ordered the night before our brekki for the morning. We had to wait up to 8am as on sunday they only serve brekki at that time. It was difficult for our 5-yr old son to wait (he normally eats at 7am), but we managed. Only to be told that our order was somehow misplaced and they couldnt find it. Kitchen had to prepare our order again. Our son was already upset and unruly for a much more delayed breakfast. Then, they found that our order was in the take-away pile or so. Phew! We have to note that the breakfast to go was quite geenrous. Thanks for that! …
Large and modern. Easy access for arriving by car with o site parking. Not in the centre of the beautiful town of Zwolle but close; they rent bikes or otherwise a short car ride. Also good for the other neighbouring villages and towns. Hotel was more than 80% empty but: No upgrade even if you hold an Accor Diamond card. Otherwise 4 stars.
excllent value for money very friendly and helpfull staff good food and enough choice of different specials beers free parking close to the city center only 8 minutes with your car they will see us back for sure perfect breakfast included
The staff were friendly and helpful. The room was smaller than the Accor hotels in Australia but very cosy and comfortable. The bed was Good, the bathroom was excellent with great water pressure and very hot. We didn’t eat in the restaurant because it was booked out at the time we wanted to eat(we had booked a movie before arriving at the hotel). Was a bit out of town, about 3km. Would love to stay here again.