Pillows Grand Boutique Hotel Ter Borch

Pillows Grand Boutique Hotel Ter Borch

Stationsweg 9, 8011 CZ Zwolle The Netherlands
welcome drink
Traveller (149)
Room & Suite (66)
Dining (43)
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About

5.0
#1 of 11 hotels in Zwolle
4.8 of 5 bubbles
Location
4.9 of 5 bubbles
Cleanliness
4.8 of 5 bubbles
Service
4.5 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Feel at home in the luxurious simplicity of our four-star Pillows Grand Boutique Hotel Ter Borch in Zwolle, just a few minutes' walk from Zwolle station and the city centre. Enjoy our charming rooms with Egyptian cotton bed linen, a lovely mattress, soft carpet and a unique piece of art on the wall. In the elegant Living, the heart of the hotel, you can enjoy a nice glass of wine, a tasty cocktail and bar bites. Taste refined dishes in restaurant Coperto Restobar, inspired by French and Italian classics. Including Chef's Table and Private Dining and awarded a Bib Gourmand by Michelin for two years in a row. Rewind in our infrared saunas, or remain fit in our compact gym. The hotel has 15 (paid) parking spaces and is easily accessible by car and public transport.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Bicycles available
Conference facilities
Meeting rooms
Parking
Wifi
Sauna
Restaurant
Breakfast available
Outdoor dining area
Baggage storage
Non-smoking hotel
Dry cleaning
Laundry service
Room features
Air conditioning
Housekeeping
Room service
Safe
Coffee / tea maker
Minibar
Flatscreen TV
Bath / shower
Telephone
Bottled water
Private bathrooms
Radio
Complimentary toiletries
Room types
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Romantic
Luxury
Languages Spoken
English, French, Dutch, German

Location

Stationsweg 9, 8011 CZ Zwolle The Netherlands
Name/address in local language
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 76 out of 100
76
Eelde Airport
75.7 km
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Amsterdam Airport Schiphol
93.2 km
See all flights
507Reviews4Q+A6Room tips
Traveller rating
  • 434
  • 59
  • 8
  • 4
  • 2
Time of year
Traveller type
Language
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Detailed Reviews
Lisa G wrote a review Aug 2020
2 contributions
5.0 of 5 bubbles
the rooms are beautiful, the food is superb and the hotel even has its signature perfume! we really enjoyed our stay and the staff made all possible adjustments to accommodate our toddler. The restaurant is very stylish and the terrace is great for a nice morning coffee/tea. The chef should get all the Michelin stars they can give - the food, especially dinner was spectacular.
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Review collected in partnership with this hotel
Date of stay: August 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
regular-traveller25 wrote a review Sept 2023
Minneapolis216 contributions190 helpful votes
5.0 of 5 bubbles
We really liked this hotel. The staff was VERY accommodating, we had some special requests and they were open to talk to us and try to help (they did indeed help). In addition, the rooms are very nice, clean, modern, and the patio for coffee is lovely. The only caution I advice is that they do charge do extra things with no real "clarification", i.e. if you use the sauna there is an extra charge, if you request a baby crib there is an extra charge. The charges were very reasonable and happy to pay for this, one just needs to keep that in mind. All in all, we had a great experience and will be happy to come back here anytime we are in Zwolle, strongly recommend.
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Date of stay: September 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Merlijn de Witte, Guest Services / Front Office at Pillows Grand Boutique Hotel Ter Borch
Responded 22 Sept 2023
Dear regular-traveller25, Thank you for your kind review! We are very happy to read your positive opinion about our hotel. We invest a lot of thought and work into our hotelrooms, so it makes us very happy to hear that you enjoyed it. Thank you once again for your stay. We are hoping to welcoming you back soon. Kind regards, Merlijn de Witte Duty Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
petertavernier wrote a review Jan 2020
Leuven, Belgium4 contributions
5.0 of 5 bubbles
Perfect, luxury small hotel. Very personal service. Feeling nearly at home.
The restaurant provides a very convenient concept of smaller dishes one can combine, all prepared with the greatest refined care. They have a variaty of nice wines which come with the appropriate advice frmo the very friendly personel.
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Review collected in partnership with this hotel
Date of stay: January 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Norma🇪🇬 wrote a review May 2021
Zaandam, The Netherlands629 contributions6,156 helpful votes
+1
5.0 of 5 bubbles
Spend the night in this wonderful hotel for the 3rd time. What a class, being welcomed by a host upon entering, personal attention is a plus in this hotel. In the room there is a glass of prosecco ready, together with nuts and delicious chocolates. The radio plays soft music. Room is decorated with taste. Everything is there, if something is missing this can be requested at the host. Due to COVID the restaurant is closed, dinner and breakfast are served in the room. The quality, preparation and layout of the food is more than good. Wonderful hotel where we will definitely come back for the 4th time.
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Date of stay: May 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tim van Hengel, Guest Services / Front Office at Pillows Grand Boutique Hotel Ter Borch
Responded 26 May 2021
Thank you very much for your kind words and it is a true pleasure to read that you've had once again a great stay. I'll pass on the compliments to the entire team and we are more than happy to hear that we can expect you once again in our beautiful hotel later this year!
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AwayAtWeekends wrote a review Sept 2022
Berkshire. UK39 contributions25 helpful votes
5.0 of 5 bubbles
This hotel is almost (not quite) perfect. It is within a few minutes’ walk of Zwolle old town centre but easy to access via car with on site (paid) parking. There are also adult bicycles (including e-bikes) available to hire at the hotel. There are, however, no helmets available – most of the Dutch don’t seem to bother – so worth taking your own if you want them.

The only real downside was slightly erratic housekeeping – we stayed for 4 nights in a “grand” room and most days there was a minor issue, eg dirty cups not replaced. A quick request in reception and these were promptly resolved but it shouldn’t happen every day!

Staff were friendly and welcoming and always willing to help with enquiries. The room was clean and well laid out with nice touches such as sensor lights for the tea/coffee area and wardrobes, and dimmer switches in the bathroom. There was a good walk in shower, heavy drapes to cut out the light and a comfortable bed. Breakfast was excellent, as was our meal in the hotel restaurant. We would go back.
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Date of stay: August 2022
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Erasmusbrug wrote a review Aug 2021
Amsterdam, The Netherlands116 contributions83 helpful votes
4.0 of 5 bubbles
We went here for 1 night, combining business and pleasure. Efficient check in and also parking. Staff was super friendly and helpful. Room was very nice, though for the type of hotel they want to be it can be a little bit small. For one night it was OK. Room was situated on the first floor and could have been a bit more sound proof. Especially around 11 we heard quite some noise from people leaving the restaurant. The restaurant by the way was excellent.
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Date of stay: July 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tim van Hengel, Guest Services / Front Office at Pillows Grand Boutique Hotel Ter Borch
Responded 18 Aug 2021
Thank you very much for your review and kind words. I am happy to share this with our team. With kind regards, Tim van Hengel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Eman A wrote a review Jun 2022
Kuwait City, Kuwait2 contributions
5.0 of 5 bubbles
A beautiful establishment that complemented out short stay in Zwolle. Pillows is perfectly located in Zwolle, few minutes walk from Zwolle station and from the main center. The room was cosy and clean and I had an enjoyable stay in it. The only drawback is that I had to pay of the car park, but this seems to be the norm in the country except for few hotels.
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Review collected in partnership with this hotel
Date of stay: June 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tim150IQ wrote a review Jan 2023
1 contribution
5.0 of 5 bubbles
We visited Pillows for a romantic night away, and they absolutely delivered. The staff were fantastic, with great attention to detail. The rooms were beautiful.
We would highly recommend splashing out and having the tasting menu at the Coperto Restobar as it was a really special experience.
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Review collected in partnership with this hotel
Date of stay: January 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1912greenhouse wrote a review Apr 2023
Cheltenham, United Kingdom1 contribution
5.0 of 5 bubbles
We have been staying at this hotel a couple of times, and also recently with our children ages 8&9 in interconnected rooms.

The rooms are wonderful, the location is convenient right by the well-connected station and a short walk to the town centre. Bikes are available too for those wanting to venture out and parking is plenty.

Very nice touches in the elegant room to make them feel a home away from home.
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Review collected in partnership with this hotel
Date of stay: April 2023
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Merlijn de Witte, Guest Services / Front Office at Pillows Grand Boutique Hotel Ter Borch
Responded 14 Apr 2023
Dear 1912greenhouse, Thank you so much for your review. We are very happy to learn about your overall experience in our hotel. We are delighted to read such positive comments about our facilities and the hotel rooms. We invest a lot of work and thought into our hotel rooms, so it makes us very happy when guests notice this. We hope to welcome you back very soon. Kind regards, Merlijn de Witte Duty Manager
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jan v D wrote a review Nov 2020
Antwerp, Belgium101 contributions29 helpful votes
5.0 of 5 bubbles
For business in Zwolle and we booked this beautiful hotel. The entry was very warm combined with a nice welcome drink. Service at this hotel is of a very high standard. For the personnel, nothing was too much. The rooms are clean en the beds are great, soft and warm. The dinner was great and the sommelier was enjoying the wines he presented. The breakfast was a great start of the day after. The manager of the reception was a great guy always looking for solutions. Thanks you all!
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Date of stay: November 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Answer from Juan L
Dublin, Ireland166 contributions91 helpful votes
I don’t find any mayor difference at all.
Shellbell243 asked a question Feb 2016
Are there irons available
Answer from Chiara_Paola2014
Hannover, Germany6 contributions11 helpful votes
Hi, Chiara-Paola. Answer this traveler's question here.Sorry, I don't know
Angelbello1961 asked a question Nov 2014
Montevideo, Uruguay62 contributions37 helpful votes
Hola. En caso de contratar la habitación. Se puede contratar el desayuno allí? Cuanto sale? Gracias.
Answer from Muriel S
Orleans, France31 contributions6 helpful votes
Si! Desayuno especial y sabor
Amanda B asked a question Aug 2014
Ouderkerk aan den IJssel, The Netherlands10 contributions3 helpful votes
Is er ook een fitnessruimte en zo ja, wat zijn daarvan de openingstijden?
Answer from Miranda B
Zwolle, The Netherlands1 contribution
Excuses voor de late reactie. Ja, Hotel Pillows heeft een fitness. de ruimte beschikt over enkele apparaten. Het gebruik zit inbegrepen in uw kamerprijs en is 24 uur per dag toegankelijk met uw kamersleutel.
Lvsseven23 wrote a tip May 2024
Lucerne, Switzerland6 contributions
5.0 of 5 bubbles
"When renting an electric bike, check the battery 🔋 ;)"
Read full review
WoltersUJ wrote a tip Aug 2022
Hamburg, Germany95 contributions72 helpful votes
5.0 of 5 bubbles
"Parking lots for cars and safe space for bikes"
Read full review
martin L wrote a tip Jun 2021
Amsterdam, The Netherlands59 contributions22 helpful votes
5.0 of 5 bubbles
"choose a deluxe room"
Read full review
draftxng wrote a tip May 2019
Highland Mills, New York234 contributions57 helpful votes
5.0 of 5 bubbles
"room 210- great room. be aware that the hot water in the bathroom is instant."
Read full review
Joseph H wrote a tip Jul 2018
Grand Rapids, Michigan37 contributions12 helpful votes
5.0 of 5 bubbles
"if you want to upgrade the rooms in the front of the hotel (facing the street) are very nice but about 30 EUR more."
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Not the right property for you?
There are more places to choose from in the Zwolle area.
PRICE RANGE
RM 890 - RM 1,097 (Based on Average Rates for a Standard Room)
LOCATION
The NetherlandsOverijssel ProvinceZwolle
NUMBER OF ROOMS
41
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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PILLOWS GRAND BOUTIQUE HOTEL TER BORCH: UPDATED 2024 Reviews, Price Comparison and 252 Photos (Zwolle, The Netherlands) - Tripadvisor

Frequently Asked Questions about Pillows Grand Boutique Hotel Ter Borch
Which popular attractions are close to Pillows Grand Boutique Hotel Ter Borch?
Nearby attractions include Sassenpoort (0.5 km), Museum de Fundatie (0.4 km), and Station Zwolle (0.2 km).
What are some of the property amenities at Pillows Grand Boutique Hotel Ter Borch?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Pillows Grand Boutique Hotel Ter Borch?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Pillows Grand Boutique Hotel Ter Borch?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Pillows Grand Boutique Hotel Ter Borch?
Yes, parking is available to guests.
What are some restaurants close to Pillows Grand Boutique Hotel Ter Borch?
Conveniently located restaurants include Poppe, Coperto Restobar, and Villa Suikerberg.
Are there opportunities to exercise at Pillows Grand Boutique Hotel Ter Borch?
Yes, guests have access to a fitness centre and a sauna during their stay.
Are any cleaning services offered at Pillows Grand Boutique Hotel Ter Borch?
Yes, dry cleaning and laundry service are offered to guests.
Does Pillows Grand Boutique Hotel Ter Borch offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Which languages are spoken by the staff at Pillows Grand Boutique Hotel Ter Borch?
The staff speaks multiple languages, including English, French, German, and Dutch.
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