Mercure Hotel Amersfoort Centre
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About
Welcome to Mercure Hotel Amersfoort Centre, your Amersfoort “home away from home.” Mercure Hotel Amersfoort Centre aims to make your visit as relaxing and enjoyable as possible, which is why so many guests continue to come back year after year.
Close to some of Amersfoort's most popular landmarks, such as Het Eeemhuis (0.1 mi) and Hof (0.5 mi), Mercure Hotel Amersfoort Centre is a great destination for tourists.
Mercure Hotel Amersfoort Centre offers guests an array of room amenities including a flat screen TV and air conditioning, and getting online is possible, as free wifi is available.
The hotel offers a concierge and room service, to make your visit even more pleasant. The property also features a lounge. Guests arriving by vehicle have access to parking.
While in Amersfoort, you may want to check out some of the restaurants that are a short walk away from Mercure Hotel Amersfoort Centre, including Hete Kolen (0.4 mi), Dara Amersfoort (0.2 mi), and Riposo (0.5 mi).
If you’re looking for something to do, Muurhuizen (0.5 mi), Koppelpoort (0.3 mi), and Onze-Lieve-Vrouwetoren (0.4 mi) are a nice way to spend some time, and they are all within walking distance of Mercure Hotel Amersfoort Centre.
Mercure Hotel Amersfoort Centre puts the best of Amersfoort at your fingertips, making your stay both relaxing and enjoyable.
Location
Reviews
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When i arrived at the train station, i took a taxi to the hotel, to discover that the hotel was just minutes or a short walk away from the train station - so if you arrive during the day, you can walk.
The hotel is well equipped, nice rooms with everything you need, and a first class restaurant, Staff was friendly and prices are not too expensive.
I will return next time i visit Amersfoort.
The ceilings in the Hotel are very high as are the doors but the lighting is very dim everywhere. Our room was great, large with twin beds, a refrigerator, safe and large wardrobe. The shower room was great too with walk in shower, large sink and countertop, toilet and hairdryer. The bonus was a switch for underfloor heating!
The downside of the shower was that the soap dispenser was about 3feet away from the water so you had to keep stepping out of the water to get soap on your face cloth. The dispenser near the washbasin was also in an awkward place. Small niggles I know but niggles none the less.
We had 4 very comfortable nights here with breakfast. Special mention must go to the serving staff and chef ( male) who could not do enough for you. The chef made me the most delicious pancakes on a couple of mornings. There was a good selection of continental meats and cheeses and lovely fresh crusty bread. Neither of us had anything hot from the large serving dishes as we preferred the fruits and yoghurts on offer.
We would love to stay at this Hotel again.
I won't hesitate to stay here again.
I was there for work for a week, despite the room having a connecting door, everything was well organized.
Pros:
-Extremely helpful staff, despite some language barriers.
-Willingness to solve problems, such as arranging another room in case of noise pollution.
-Excellent breakfast and comfortable beds.
-Beautiful views from higher floors on the city side.
-Convenient parking under the hotel (fees apply).
Negatives:
-Dinner at the hotel was not recommended.
- Renting bicycles was relatively expensive.
-within walking distance of the center
The Mercure hotel is not replying to our requests to explain why they downgraded us and only booked us for one night, nor have they gotten back to us about refunding the difference in room categories. Very unprofessional behaviour.
However, our experience was quite disappointing. Welcome amenities were not provided. Basic amenities such as bathrobes and slippers were hidden in the closet, which did not enhance the experience. The ventilation system was not working, we had informed reception of this but they could not do anything to help. Despite reporting a noisy party in another room, with loud music and shouting into the morning, the situation was not resolved when we reported it to the night porter. This together led to a sleepless first night.
Communication with reception was frustrating and there was a lot of miscommunication. While we appreciated the gesture of breakfast on our last morning, it didn't make up for the overall disappointment. This hotel can learn a lot from others in the group and also in solving problems and complaints. The staff (seen 5 different reception staff) are nice, but when the employee at breakfast is the only one who can be truly hospitable, then you know that there is still a lot to do.
"We came to this hotel for the couple jacuzzi. Turn out to be a disaster time there and no compensation. Looks like a SCAM to fix the room."Read full review
"far from elevators, high floor is a good view, low floor you get faster to the lobby or breakfast during rush hours"Read full review
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