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Holiday Inn Express Utrecht - Papendorp

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Holiday Inn Express Utrecht - Papendorp
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381 Reviews from our TripAdvisor Community

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Showing 192: English reviews
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Penang Island, Malaysia
Reviewed 6 days ago NEWvia mobile

Dear holiday inn express Utrecht, We are totally disappointed with your service. We checked in 21/3 (Tuesday) ard 9pm. We booked our rooms (2 rooms) through Expedia (1 room for 1 night) and Agoda (another room for 1 night), therefore everything was paid upfront. There is a guy and a lady (didn't noticed their names) were at the reception desk....

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Helpful?
Thank Cindy_OLF
HI_Express_Utrecht, Front Office and Reservations Supervisor at Holiday Inn Express Utrecht - Papendorp, responded to this review

Dear Cindy, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I am really sorry for this inconvenience and I hope that you will allow me to contact you today. I will do the best I can...

UK
Reviewed 1 week ago

Located on a business park just off the highway, yet still quiet due to good soundproofing. Property still seems fairly new. Modern décor and in very good state overall. Rooms are the standard Express layout, so don't expect any great luxuries. Perfectly ok for a night or two though and clean. Staff are friendly and helpful. Breakfast choice and quality...

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Helpful?
Thank TeflonMan
HI_Express_Utrecht, reception at Holiday Inn Express Utrecht - Papendorp, responded to this review

Dear guest, Thank you for taking your time to write your review about your stay at Holiday Inn Express Utrecht – Papendorp! We always strive for excellence in our service and it's good to read it gets appreciated so much. I have shared your nice comments amongst my colleagues whom were also very pleased to read. We are looking forward...

Reviewed 1 week ago via mobile

Clean, friendly, comfortable, minimalist, modern, complete breakfast, good price for what you get. Excellent customer service. Only 1 thing There is no sign to indicate where the hotel reception is. You have to go to parking to be on the main entrance.

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Helpful?
Thank Criselda R
HI_Express_Utrecht, receptionist at Holiday Inn Express Utrecht - Papendorp, responded to this review

Dear Griselda, Thank you for taking your time to write your review about your stay at Holiday Inn Express Utrecht - Papendorp! We always strive for excellence in our service and it's good to read it gets appreciated so much. We are looking forward to welcoming you back in our hotel on your next visit in Utrecht. Kind regards, Hotel...

Bridgend, United Kingdom
Reviewed 5 weeks ago

Stayed one night for business, hotel is modern, rooms are very good, staff very helpful and breakfast was great. Very convenient if you're on business in Papendorp and easy to get into the city centre.

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Helpful?
Thank a1taff
HI_Express_Utrecht, Receptionist at Holiday Inn Express Utrecht - Papendorp, responded to this review

Dear guest, Thank you for taking your time to write your review about your stay at Holiday Inn Express Utrecht - Papendorp! We always strive for excellence in our service and it's good to read it gets appreciated so much. Looking forward welcoming you back in our hotel on your next visit in Utrecht. Kind regards, Hotel Management

Manchester, United Kingdom
Reviewed 12 February 2017

It's a typical Holiday Inn Express on the outskirts of Utrecht. In this area there is only the hotel and a lot of recently built office blocks. No local restaurants or shops. The hotel had just started to serve dinner the week before - rather a strange system - collect a heavy box with salt and pepper, cutlery for 4,...

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Helpful?
Thank altyc
HI_Express_Utrecht, receptionist at Holiday Inn Express Utrecht - Papendorp, responded to this review

Dear guest Thank you for taking your time to write your review about your stay at Holiday Inn Express Utrecht - Papendorp! It's great to hear that you value our core aspects of our brand and hotel. We pride ourselves with comments like yours and are always pleased to read them Looking forward welcoming you back in our hotel on...

Geleen, The Netherlands
Reviewed 7 February 2017 via mobile

Stayed here for two nights. Hotel itself is modern with up-to-date, quiet rooms, comfortable beds and shower. Staff is very friendly and helpful. Breakfast is continental, buffet style. They've also recently opened a restaurant: meal sizes are pretty good and cooked well, although the variety might be a bit lacking if you are staying longer than a few nights. Hotel...

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Helpful?
Thank Jon K
HI_Express_Utrecht, receptionist at Holiday Inn Express Utrecht - Papendorp, responded to this review

Dear guest, Thank you for taking your time to write your review about your stay at Holiday Inn Express Utrecht - Papendorp! We always strive for excellence in our service and it's good to read it gets appreciated so much. We are looking forward to welcoming you back in our hotel on your next visit in Utrecht. Kind regards, Hotel...

Atlanta, Georgia
Reviewed 6 February 2017

While there is not much nearby, I was there for business and it was close to my office. The staff was excellent, and the rooms were clean, comfortable and modern. The drive into central Utrecht was quick and cheap by Uber. Overall a good experience!

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Helpful?
Thank h_pritch
HI_Express_Utrecht, receptionist at Holiday Inn Express Utrecht - Papendorp, responded to this review

Dear guest, Thank you for taking your time to write your review about your stay at Holiday Inn Express Utrecht - Papendorp! We always strive for excellence in our service and it's good to read it gets appreciated so much. We are looking forward to welcoming you back in our hotel on your next visit in Utrecht. Kind regards, Hotel...

Dundee, Scotland
Reviewed 3 February 2017

Clean, modern, chic, free wi-fi and parking, great breakfast and great price - what more do you want from a hotel? Central Utrecht is an easy drive, or a short bus trip if you prefer to avoid city centre parking hassles. The hotel staff are really helpful.

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Helpful?
Thank saoralba2015
HI_Express_Utrecht, receptionist at Holiday Inn Express Utrecht - Papendorp, responded to this review

Dear Guest, Thank you for taking your time to write your review about your stay at Holiday Inn Express Utrecht – Papendorp! We always strive for excellence in our service and it's good to read it gets appreciated so much. I have shared your nice comments amongst my colleagues whom were also very pleased to read. We are looking forward...

Welwyn Garden City, United Kingdom
Reviewed 25 January 2017

Hotel is about 10 mins in a cab from Utrecht central station - is in the middle of a massive business park so nothing to do or see locally. Hotel is clean rooms are as you would expect - breakfast is continental in style but plentiful. There is a restaurant on site which is good as nothing else around but...

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Helpful?
Thank Sara Jane P
HI_Express_Utrecht, receptionist at Holiday Inn Express Utrecht - Papendorp, responded to this review

Dear Ms Jane, Thank you for taking your time to write your review about your stay at Holiday Inn Express Utrecht - Papendorp! We always strive for excellence in our service and it's good to read it gets appreciated so much. We are looking forward to welcoming you back in our hotel on your next visit in Utrecht. Kind regards...

Éire
Reviewed 17 January 2017 via mobile

A little bit out from the centre perhaps, but despite that this Holiday Inn Express ticks all the boxes, from the inclusive breakfast to the comfort and cleanliness of the rooms. Recommended without hesitation.

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Helpful?
Thank SeanMacGC
HI_Express_Utrecht, Hotel Management at Holiday Inn Express Utrecht - Papendorp, responded to this review

Dear SeanMacGC Thank you for taking your time to write your review about your stay at Holiday Inn Express Utrecht - Papendorp! It's great to hear that you value our core aspects of our brand and hotel. We pride ourselves with comments like yours and are always pleased to read them Looking forward welcoming you back in our hotel on...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The new Holiday Inn Express Utrecht – Papendorp is ideally located within the main business district of Utrecht. With direct access from highway A2 and A12 the hotel is easy to reach and parking spaces are available. Companies like CapGemini, Mercedes, Siemens, KPN and ATOS are within walking distance of the hotel. Visitors of Congress and Meeting Center Domus Medica will be delighted to experience that the hotel is located at less than 10 minutes’ walk. Also the Jaarbeurs (Congress Center of Utrecht) is in easy reach at only 10 minutes’ drive from the hotel.The soundproof, well-furnished and spacious rooms offer modern equipment like LCD TVs with satellite TV, free Wi-Fi, coffee/tea facilities and a walk in shower. On top of all these facilities, our guests are served a complimentary Continental breakfast. The hotel offers a modern decorated lobby and bar, where our guests feel at ease and can relax with friends and colleagues.With close proximity of the A2 and A12 you can easily travel to many main destinations in the Netherlands (Amsterdam, The Hague and of course Utrecht city center). ... more   less 

Additional Information about Holiday Inn Express Utrecht - Papendorp

Address: Van Deventerlaan 10, 3528 AE Utrecht, The Netherlands
Region: The Netherlands > Utrecht Province > Utrecht
Price Range: RM350 - RM642 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Utrecht - Papendorp 3*
Reservation Options:
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Hotel Style:
#2 Best Value Hotel in Utrecht
#3 Family Hotel in Utrecht
#4 Business Hotel in Utrecht
#4 Romantic Hotel in Utrecht
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Utrecht - Papendorp staff and other travellers.
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Questions? Get answers from Holiday Inn Express Utrecht - Papendorp staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 228 on second floor nice and guiet”
 of 5 bubbles valM6575DP, 11 Nov 2016 | Read review
“There are two types of rooms available. One double bed or two single beds. Ask for the one you prefer.”
 of 5 bubbles LcNessie, 4 Nov 2016 | Read review
“ask for rooms overlooking the lake,”
 of 5 bubbles Dudeness47, 25 Oct 2016 | Read review
“Fourth floor room was very quiet.”
 of 5 bubbles apetr0, 6 Oct 2016 | Read review
“ask for a room away from the lifts. those are quieter.”
 of 5 bubbles trungelux, 23 Sep 2016 | Read review
5 of 5