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BEST WESTERN City Hotel Leiden

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175 Reviews from our TripAdvisor Community

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Showing 82: English reviews
Reviewed 18 January 2016 via mobile

This hotel is in a great spot. The staff are helpful and friendly. The rooms are a decent size...of course some bigger than others. Rooms are pretty clean. Breakfast INCLUDED! And it's a great one at that! Can pay upwards of €15 for a similar breakfast at other hotels. Just be aware that an old church is across the street...

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Thank Lindsay K
Groningen, The Netherlands
Reviewed 14 January 2016

It's a 3-star because there was a pillar right between the single beds. There was also a pillar right in front of our room so guests can accidentally hit their head if they're giving us a visit. There's not much blockage in the bathroom so most likely water will leak out the door. Also, there was a sign saying that...

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Thank n1tomiss
Groningen, The Netherlands
Reviewed 3 January 2016 via mobile

We selected thr hotel due to its distance to the central station. Rather an old hotel. The cabling of lights, tv is not designed well. In our room we gave a pillar at the middle of the room. The furniture is old, the matres is larger than the bed. Breakfast is average. Staff is OK.

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Thank Nikonian76
Parijs (St-Cloud), France
Reviewed 2 January 2016

Very nice and spacious rooms, friendly staff, parking a bit of an issue but with solutions available, but above all very well located hotel to explore the magnificent old city center of Leiden. Den Hague, Amsterdam, Utrecht and Rotterdam are also within short driving distance. Very suitable location for a city trip or for business.

Review collected in partnership with Best Western
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Thank Wieland K
Droitwich, United Kingdom
Reviewed 27 November 2015

Stayed for two nights on a business trip. Hotel is in the city centre and very close to a number of restaurants. Efficient check in. Room was comfortable, however closet sliding doors do not close easily. Powerful shower, but no shower curtain or door - hence rest of the bathroom floor gets wet. Free wifi, with SSIDs corresponding to each...

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Thank NJain1967
London, United Kingdom
Reviewed 30 September 2015

We stayed here for several nights - half work and half holiday. The location of this hotel is its best selling point. It is but a skip and a hop and you are in the middle of the shopping district and it's also not a million miles from the station. The hotel room itself was fine. It's not 5 star...

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Thank Pibochen
Reviewed 17 September 2015 via mobile

Very simply the worst hotel I have stayed in a long while. Manageable things: weak breakfast, old and untidy look of the common areas, broken room door handle. Unmanageable: smell of mold, smell of sewage, the overflowing shower due to clogged drain. Would I ever stay here again?: NO

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1Thank Alper T
Reviewed 14 August 2015

The hotel is tired and for the money not as good value as others we stayed in on our trip, but the staff are really helpful and despite its limitations it was a comfortable stopover. We stored our Bikes in the ballroom/theatre....made it very easy to sort things out

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Thank Robin N
Chattanooga, Tennessee
Reviewed 10 August 2015

Our final vacation night was spent here because the location was recommended to us...the city was beautiful. The weather was nice too. Spent the day at the markets in town shopping, having delicious meals, and ice cream. Just a short train ride from here to the airport. Enjoyed our visit. Best Western was a great choice for our stay!

Review collected in partnership with Best Western
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Thank rhondaw59
Victoria, Canada
Reviewed 2 July 2015

Really appreciated being able to leave our bikes secure in one of the hotel's meeting rooms. The rooms and bathrooms felt tired for a Best Western, however the breakfast was excellent and exceeded our expectations. The reception guy was a class act, very efficient and very laid-back. We really enjoyed our stay in Leiden and the hotel was in a...

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Thank Wendy K

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
Official Description (provided by the hotel)
The Best Western City Hotel Leiden is a cozy 3 star hotel situated in 3 large restored buildings with 39 rooms and 4 floors. It is a unique Dutch hotel in which all four floors are decorated differently and are distinguished from each other by means of "authentic" and contemporary influences. In addition, the hotel is easily reached by public transportation. The Leiden Central Station is in 10 minutes walking distance from the hotel. The Best Western City Hotel provides the perfect location in Leiden to many entertainment venues and is idylle located to many historic cities like Delft, The Hague and Katwijk. In the immediate vicinity of the hotel there are breathtaking sights and several famous historic museums. The hotel is located in the city center within walking distance of many shopping streets and the best cullinairy restaurant entertainment in Leiden. The Best Western City Hotel Leiden offers a variety of meetings, conferences and major events facilities. The hotel has a great banquet and conference room, the Four Reasons, for up to 550 persons. Our service-oriented staff will assist you in meeting your needs, both in preparation and implementation of your presentation or event. The Best Western City Hotel Leiden also offers the best value of any city center hotel. Our fully breakfast buffet includes : various breads, juices, cereals, jams, bacon, scrambled eggs, fresh milk and yogurt, and coffee to make your morning brighter. All rooms are modern and have a warm and attractive character, with some rooms fully furnished with a luxurious jacuzzi and a sun shower. Located on the topfloor of the hotel is a Loggia with two Jacuzzis and comfortable Lounge seats. The Best Western City Hotel Leiden will turn your dutch vacation experience into a rich and fullfilling venture. ... more   less 

Additional Information about BEST WESTERN City Hotel Leiden

Address: Lange Mare 43, 2312 GP, Leiden, The Netherlands
Region: The Netherlands > South Holland Province > Leiden
Price Range: RM378 - RM683 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN City Hotel Leiden 3*
Number of rooms: 39
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We two rooms. One we booked a "family size" room which was one king bed!! Very different than described on the internet.”
KPH95, 23 Sep 2016 | Read review
“Choose another hotel.......”
k9team, 29 Apr 2016 | Read review
“The rooms towards the road were the largest, and we were not disturbed by the church bells.”
971ibf, 29 Apr 2016 | Read review
“Not sure if there are quiet floors or not.”
NMSU92, 19 May 2015 | Read review
“The bug one is better”
MARCIAMAG, 16 May 2015 | Read review
5 of 5