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since making this reservation i have learned to read peoples reviews before making that resrvation.We arrived at 17.00 to locked doors and a mobile Tel. no attached to the door.Upon ringing this No i was informed ,presumably by the Landlord to ring another No which...More
Arrived at 6 pm and no one was there and couldn't get in. Apparently, the staff had forgotten to tell me that there was a code that allowed me to get a key.
The person at reception was generally unpleasant and unhelpful. Two days in...More
Like the other reviewers, we were locked out of the hotel until after noon. Front door was locked and a sign in the window just gave a mobile phone number to call. Not having a European cell phone, we were reduced to climbing the fire...More
This over priced hotel is completly not service oriented. First, reception was only available for about 2 hours a day making it difficult to arrange anything. Secondly, the general manager cannot deal with any complaints without becoming angry, raising his voice, or insulting the guests....More
We went to Leiden because our son, who was on vacation, had a major heart attack and had to have bypass surgery. In our haste to make arrangements we inadvertently booked for the day before we were to arrive. We notified the hotel within 2...More
US$102 - US$184 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#8 Luxury Hotel in Leiden
Non-Smoking Rooms ,
Number of rooms
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