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Hotel New York

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1,036 Reviews from our TripAdvisor Community

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Showing 379: English reviews
Hulst, The Netherlands
Reviewed 3 days ago NEW

Loved the hotel, it's instagram heaven! The staff were all so friendly and helpful. I loved everything, the room, dinner in the restaurant, breakfast. The water taxi practically at the hotel door. Rotterdam is such an interesting city with loads to do. Already planning our next visit and staying at Hotel NY of course!

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Helpful?
Thank Brenda4561
RoelDusseldorp, General Manager at Hotel New York, responded to this review

Thank you for your kind words. Nice te read that you enjoyed your stay with us and loved Rotterdam. Hopefully we will see you soon back as a guest of Hotel new York! rdusseldorp@hotelnewyork.nl

Reviewed 1 week ago via mobile

The rooms at Hotel New York are great. The industrial vibe is really cool. Other than that, the location is amazing; close proximity to for example the water cab! The breakfast buffet is very extensive aswell! All in all a great place to stay when discovering Rotterdam

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Helpful?
1Thank Paul K
RoelDusseldorp, General Manager at Hotel New York, responded to this review

Thank you very much for your kind review of Hotel New York. Good to see that you enjoyed your stay with us. rdusseldorp@hotelnewyork.nl

Nijmegen, The Netherlands
Reviewed 3 weeks ago

Just to celebrate our anniversary we went to HNY (again). Ever friendly staff in the hotel where future meets past and present. Very nice building and atmosphere in a Rotterdam becoming more and more a place to be.

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Helpful?
1Thank JLa54
RoelDusseldorp, General Manager at Hotel New York, responded to this review

Thank you for your kind words regarding your stay at Hotel New York. Nice to read that our guests appreciate teh service and atmosphere. rdusseldorp@hotelnewyork.nl

Bury, United Kingdom
Reviewed 3 weeks ago

Wonderful quirky hotel all set out with a liner theme. Quality cabin like rooms with plenty of space. Beautifully tiled reception and very helpful staff. Art Deco outside of building. Breakfast was slightly disappointing on the hot item choices (considering it's 17.50 euros).

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Helpful?
Thank Ian O
RoelDusseldorp, General Manager at Hotel New York, responded to this review

Thank you for your review. Sorry to read that the breakfastitems are not exactly what you would have expected. Hopefully you enjoyed your stay and we hope we can welcome you back as a guest of Hotel New York in the near future.

Amsterdam, The Netherlands
Reviewed 3 weeks ago via mobile

Old office building of Holland-America steamliners. Conversion to hotel very well done: many old details are still there without compromising on the comfort you expect in a good hotel. Very pleasant atmosphere, staff friendly and relaxed. Highly recommended.

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Helpful?
Thank Annigje1
RoelDusseldorp, General Manager at Hotel New York, responded to this review

Thank you very much for your kind words ! Nice to read that you enjoyed your stay in Hotel New York. rdusseldorp@hotelnewyork.nl

Cheltenham, United Kingdom
Reviewed 4 weeks ago via mobile

This place is fab, from the moment you step through the revolving doors to enter the reception. It oozes class and time old tradition! Attentive staff aim to please always. Room 135 is a huge double with airy ceiling and feature lights. Huge walk in wardrobe and big bathroom with his and hers sinks ! Really comfy bed just to...

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Helpful?
Thank twynngunner
RoelDusseldorp, General Manager at Hotel New York, responded to this review

Thankl you very much for your kind words. It seems you enjoyed HNY to the fullest. We hope to welcome you back again in Hotel New York in the future. rdusseldorp@hotelnewyork.nl

Delft, The Netherlands
Reviewed 4 weeks ago

My stay was brief but good. Excellent and comfortable room with nespresso machine (was a bit old - shows my priorities). Love the atmosphere of the hotel. One tip, the home made macaroons at my meeting were out of this world, should be able to buy them

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Helpful?
Thank jocollins2016
RoelDusseldorp, General Manager at Hotel New York, responded to this review

Thank you for your kind words regarding our hotel. Hope to welcome you back in Hotel New York in the near future. rdusseldorp@hotelnewyork.nl

Reviewed 4 weeks ago via mobile

I had a good experience at this hotel. The design of this hotel is classic and classy. It brings you back to a history long time ago when American people have been in Rotterdam. Unfortunately, this hotel does not have a lift. So I need to take stairs to get to the room. The room was spacious and I could...

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Helpful?
Thank setiawaty n
RoelDusseldorp, General Manager at Hotel New York, responded to this review

Thank you for your kind review. We do have an elevator in the hotel... there is one floor and of course our Towerrooms which can't be reached by elevator. You experienced HNY to the fullest ! rdusseldorp@hotelnewyork.nl

Bangkok, Thailand
Reviewed 3 November 2016

First of all , location is fantastic, the hotel building was the old holland America line office building, decoration is full of history which give to the place a fascinating atmosphere. A gift book in the room explain how one and half million emigrants moved to America. I recommend to have a drink at the bar-restaurant, like a museum. Our...

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Helpful?
Thank Lionelcru
RoelDusseldorp, General Manager at Hotel New York, responded to this review

Thank you so much for your nice review! It is very nice to read that you enjoyed your stay in Hotel New York. rdusseldorp@hotelnewyork.nl

Netherlands
Reviewed 21 October 2016

I booked this hotel for a mini-break with my 11 yr old daughter. We had a wonderful stay! The location is great and the rooms are beautiful and comfortable. Perhaps a little bit too comfortable: my daughter would now like to have to same bed at home (or at least the same pillows ... ) We had lunch and breakfast...

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Helpful?
1Thank Jip1968
RoelDusseldorp, General Manager at Hotel New York, responded to this review

Thank you very much for your kind review. It is always nioce to read that our guests experencied HNY al the way! Hopefully we can welcome you back as our guest in the near future. rdusseldorp@hotelnewyork.nl

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Hotel New York is located in the beautiful former headquarters of the Holland America Line, situated on the banks of the river Maas in Rotterdam in The Netherlands.A visit to Hotel New York is both a journey into the past and into the future. The nostalgic building symbolizes the departure of many emigrants with hope and tension of their new homeland.The agitated history is still touchable in the building: many pictures and suitcases of the emigrants, as well as the 6 former board rooms are keeping the history alive.Hotel New York has 72 exceptional hotel rooms, 7 unique halls and meeting rooms. The ground floor features a large café-restaurant, where 400 guests can enjoy an extensive or simple a-la-carte meal in any price category from early in the morning until late at night. High ceilings, colourful lights, sturdy nautical elements and robust tubes and pillars provide a maritime and industrial atmosphere, where everyone feels at home! ... more   less 

Additional Information about Hotel New York

Address: Koninginnenhoofd 1, 3072 AD Rotterdam, The Netherlands
Region: The Netherlands > South Holland Province > Rotterdam
Price Range: RM487 - RM1,070 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel New York 4*
Number of rooms: 72
Reservation Options:
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Also Known As:
New York Hotel
New York Rotterdam
Hotel Style:
#2 Romantic Hotel in Rotterdam
#4 Family Hotel in Rotterdam
#4 Business Hotel in Rotterdam
#5 Luxury Hotel in Rotterdam
#9 Green Hotel in Rotterdam
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Questions & Answers

Here's what travellers have asked, with answers from Hotel New York staff and other travellers.
6 questions
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Sanibel Island, Florida
over a year ago

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Questions? Get answers from Hotel New York staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose for rooms with a view at the water side”
 of 5 bubbles JLa54, 18 Nov 2016 | Read review
“Ask for waterview!”
 of 5 bubbles 805NathalieR, 12 Sep 2016 | Read review
“ask for a room with a sea view”
 of 5 bubbles Edycia, 12 Sep 2016 | Read review
“Ask for a river view”
 of 5 bubbles wp12345, 7 Sep 2016 | Read review
“Any room with a view on the Maas”
 of 5 bubbles 518marcelp, 29 Aug 2016 | Read review
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