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New Ocean Paradise

Parkhaven 21, 3016 GM Rotterdam, The Netherlands
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Apr 9 Apr 10
1 room, 2 adults, 0 children
Traveller (20)
Room & Suite (24)
Dining (3)
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09/04/2017 10/04/2017
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    Overview

    • Excellent0%
    • Very good17%
    • Average0%
    • Poor30%
    • Terrible52%
    21 Apr 2016
    “Filthy hotel with lousy service”
    13 Jul 2015
    “One night is bearable.”
    Free Wifi
    Restaurant
    Bar/Lounge
    3 Star Hotel
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    Rooms
    09/04/2017 10/04/2017
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    Standard Room

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    09/04/2017 10/04/2017
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    Traveller rating
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    Reviewed 21 April 2016

    I booked a hotel just for one night, having an appointment in the area. Rooms are not really clean, carpets have lots of cigarettes holes, although it is theoretically forbidden to smoke in the entire hotel. They smell the cigarette, just horrible! Also, the following...More

    Helpful?
    Reviewed 13 July 2015

    The location of this floating hotel is great, central, but without the noise. However, what appears to be a charming, Chinese bed for the night is actually a very old, unloved hotel in desperate need of investment. Our bed was big but harder than the...More

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    Reviewed 7 July 2015 via mobile

    My family and I only had a day to visit the city but many things went wrong right after we arrived. Exhausted and unprepared, we were trudging along in low spirits when we came upon New Ocean hotel and restaurant (under the same business), and...More

    Helpful?
    Response from Ruud E, General Manager at New Ocean Paradise

    Dear Rachel and Ruby, We are very happy to receive a review such as yours. We try to help all of our guests with whatever they need, it is really motivating to see a satisfied guest like you! It is a shame that you didn't...More

    Reviewed 27 September 2014 via mobile

    Average food and service. I really disliked having seen some chairs with pigeons' excrements. It is outside, but it's their duty keeping the place clean.More

    Helpful?
    Response from Ruud E, General Manager at New Ocean Paradise

    Dear Ciub, I want to thank you for the time you took to give us feedback. My name is Ruud Essenberg and I am the director of New Ocean Paradise. You are absolutely right when you say that pigeon excrements need to be cleaned, even...More

    Reviewed 18 April 2014

    this is possibly the worst hotel i'v ever stayed in. it was dirty and grim. we stayed for 2 nights in a double room. the duvet was only a single stretch over a double bed. the kettle in the room was crusty with limescale to...More

    Helpful?
    Response from Ruud E, General Manager at New Ocean Paradise

    Dear Rachel N, Thank you for your honest feedback. We strive to provide a memorable experience. Obviously we want it to be a positive one, certainly not the experience you have had with us. I apologise for the appalling state of the room you have...More

    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Restaurant
    • Bar/Lounge
    • Room amenities
    • Refrigerator in room
    • Air Conditioning
    • Things to do
    • Restaurant
    • Bar/Lounge
    Photos
    Traveller (20)
    Room & Suite (24)
    Dining (3)
    Hotel & Grounds (23)
    Nearby
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    Questions & Answers
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    Room Tips
    "Try another hotel"
    worldseeer, over a year agoRead review
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