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Carlton Ambassador Hotel

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483 Reviews from our TripAdvisor Community

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Showing 249: English reviews
Bamako, Mali
Reviewed 3 days ago NEWvia mobile

Great hotel with a reasonable size, friendly staff always ready to help. Located near great restaurants. I enjoyed staying there and will strongly recommend to people who want quiet place and space to rest while being in central Hague. They do have good food and a nice bar.

Thank Kamano P
Esther_Boers, General Manager at Carlton Ambassador Hotel, responded to this review

Dear Guest, Thank you, thank you, thank you! It makes us really happy to read such a warm and nice review from you! It is so true that the Carlton Ambassador Hotel is situated in a quiet area within walking distance of the city center! After a busy day “sightseeing The Hague” you can relax and unwind in one of...

Reviewed 4 days ago NEW

I stayed 3 nights. The first was an uncomfortable sleep because the mattress was uneven. The following night, I asked for the mattress topper to be removed, suspecting it was the cause of the unevenness. After another uncomfortable sleep, it turned out to be the mattress itself which was split in two smaller mattresses, one of which was a different...

Thank Marc_416
Esther_Boers, General Manager at Carlton Ambassador Hotel, responded to this review

Dear Mr Marc_416, Thank you for writing a review. The only thing we can do at this point is contact you directly, so I am grateful we spoke each other by phone yesterday! We are a hotel, so the first thing you deserve is a good night sleep, but unfortunately you have not experienced it that way. We spoke about...

Ottawa, Canada
Reviewed 3 weeks ago

I have travelled extensively throughout North America during the past forty years. This was my first visit to Holland and The Hague. With the Canadian Embassy just across the street The Carleton Ambassador, which would be considered a boutique hotel in Canada, was simply first rate. From the time of check in I was delighted with the experience. I plan...

Thank dsteventon
Esther_Boers, General Manager at Carlton Ambassador Hotel, responded to this review

Dear Mr. Steventon, Wow, we are so delighted to read your kind words and your compliments, they make us blush a little! It was a great pleasure to have you and your accompany as our guests end of October/ early November! We would love to welcome you again in the future with your wife. Please feel free to contact us...

London, United Kingdom
Reviewed 3 weeks ago

This is my third stay over several years, and it has maintained the standard of previous trips. I was very satisfied, the reception staff were superb, restaurant staff were also excellent, food was enjoyable (the apple pie is outstanding, highly recommend it). Housekeeping was professionally done. It is in the diplomatic quarter, and is very located in terms of public...

Thank carpe d
Esther_Boers, General Manager at Carlton Ambassador Hotel, responded to this review

Dear Guest, Thank you for choosing the Carlton Ambassador. It was great to have you as our guest again! We really appreciate all your amazing comments about our staff, food and our wonderful housekeeping department. We will certainly share your review with the entire team! With regards to your requests, it would be a pleasure to offer an extended choice...

Kalívia Thorikoú, Attiki, Greece
Reviewed 3 weeks ago

A great welcome to a very comfortable hotel with a friendly, family atmosphere. Situated in a quiet leafy area with a view to the International Court of Justice, it is an ideal location for access to centre of town (a 20 minute walk) and to the train station. The breakfast was very good although a tad expensive for its size....

Thank Vivien M
Esther_Boers, General Manager at Carlton Ambassador Hotel, responded to this review

Dear Mrs Vivien, What a lovely review and we're ever so pleased that your visit to Holland included a stay at the Carlton Ambassador. It was wonderful to have you as our guests for three nights. We certainly hope that this first visit will lead to many more trips to our beautiful country as there's so much to explore. It...

Overijse, Belgium
Reviewed 3 weeks ago

Very nice, classic hotel in a quiet neighbourhood within easy walking distance of the city centre, shops etc. Excellent service. Rooms are in style with the old character of the building, so don't expect huge rooms. My corner room 312 had windows overlooking the Italian & Canadian embassy as well as the side street. Not much to say as far...

Thank stevendotmartin
Esther_Boers, General Manager at Carlton Ambassador Hotel, responded to this review

Dear Guest, Many thanks for your lovely review. It's a pleasure to read that you truly appreciate the classical charm and character of the Carlton Ambassador! Many thanks for your kind recommendation. With warm regards, Esther Boers

Reviewed 3 weeks ago

Very well established hotel and restaurant. The staff are very professional and there are some mean cocktails shaken up in the bar! Very satisfactory stay. The rooms are okay with maybe a dated feeling in the bathrooms but the bed was extremely comfy.

Thank Lenny P
Esther_Boers, General Manager at Carlton Ambassador Hotel, responded to this review

Dear Guest, Many thanks for your review! I'm ever so pleased that you have mentioned the amazing cocktails that Rendall shakes up in our Rubens Bar on a daily basis. We're looking forward to seeing you again soon! With best regards, Esther Boers

Brussels, Belgium
Reviewed 4 weeks ago via mobile

We spent one week-end in Den Hague. We went for this hotel. We were very pleased with the welcoming words from the front desk personnel, very pleased with the room that contains all we needed and it has sufficiently space, a nice breakfast ( we did not have lunch after ). Just two small things: in our bathroom the toilet...

Thank MarAle1111
Esther_Boers, General Manager at Carlton Ambassador Hotel, responded to this review

Dear Guest, Thank you ever so much for your kind and warm words! It is lovely to read that you enjoyed your weekend The Hague, and your stay with us. We would be delighted to welcome you again in the future, and please do not hesitate to ask us for another kind of pillow. We would do our utmost best...

Sydney, Australia
Reviewed 24 October 2016

We stayed in this beautiful hotel for 7 days, close to trams and buses and not far from the city centre. We were upgraded to a newly renovated and lush room. The room was decorated in the rich traditions of Dutch architecture. The bed was very comfortable, the room was quite and it had everything we needed and more. The...

Thank Leana J
Esther_Boers, General Manager at Carlton Ambassador Hotel, responded to this review

Good morning! You make our day! You even made us shy! Such lovely words about your hotelexperience with us. This is exactly why we do love our jobs. We do our outmust best to give you a special feeling when you enter our hotel. We want to make you feel home and welcome and we are proud to tell you...

Reviewed 23 October 2016 via mobile

Good breakfast, well sized rooms, good food in the restaurant, and most importantly very good staff. They smile and go out of their way to help - well done guys and have certainly recommended this hotel to others

Thank Misha2702
Esther_Boers, General Manager at Carlton Ambassador Hotel, responded to this review

Good morning! Thank you! We are grateful for such a nice and warm review with lovely words about the service and the staff. We always strive to make you feel welcome and home and to give you a memorable experience! I think we have succeeded! Please be welcome once again! All the best from The Hague! Esther Boers

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  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Charming boutique hotel located in the city centre of The Hague. ... more   less 

Additional Information about Carlton Ambassador Hotel

Address: Sophialaan 2, 2514 JP, The Hague, The Netherlands
Region: The Netherlands > South Holland Province > The Hague
Price Range: RM482 - RM798 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Carlton Ambassador Hotel 4*
Number of rooms: 88
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Also Known As:
Hotel Carlton Ambassador
Carlton Ambassador The Hague
Hotel Style:
#2 Business Hotel in The Hague
#3 Luxury Hotel in The Hague
#9 Romantic Hotel in The Hague
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Questions & Answers

Here's what travellers have asked, with answers from Carlton Ambassador Hotel staff and other travellers.
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over a year ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If possible acquire a room not overlooking the streets”
 of 5 bubbles dsteventon, 17 Nov 2016 | Read review
“Get the deluxe for a little extra size and slippers and bathrobe.”
 of 5 bubbles VivienM401, 14 Nov 2016 | Read review
“Try to get a room that looks out over the Sophialaan - I was in a corner room (312) which is not very large but has windows on two sides.”
 of 5 bubbles stevendotmartin, 14 Nov 2016 | Read review
“Lower floors are newly renovated.”
 of 5 bubbles leanaj2014, 24 Oct 2016 | Read review
“Rooms facing the Sophialaan”
 of 5 bubbles Lynnq150, 5 Oct 2016 | Read review
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