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Banks Hotel

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381 Reviews from our TripAdvisor Community

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Showing 192: English reviews
Reviewed 20 October 2016 via mobile

Nice hotel, fit for purpose hotel room (rather small, but it's clean and has all you need). The lounge offers free coffees during the day and drinks and bites from 16.30, nice! Location of the hotel is perfect, free parking at the river only 10 mins walk.

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Helpful?
Thank Max B
Banks-Antwerp, Manager at Banks Hotel, responded to this review

Dear Max, Thank you for your time to share your feedback about Banks with us. Indeed, free parking at only 10 mins walk, and Banks is located in the city centre, putting everything at a walking distance. Thank you for appreciating the free drinks & bites and indeed during the day you are welcome to grab you coffee or tea...

Reviewed 13 October 2016

The Banks hotel is very well positioned in the picturesque city of Antwerp. The lobby of the hotel is like an art gallery with a great vibe. But sadly the staff were as chilly as the weather, and the room was the size of a matchbox, with a poor excuse of a bed and your typically Northern European tradition of...

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Helpful?
1Thank Joanna B
Banks-Antwerp, Manager at Banks Hotel, responded to this review

Dear Joanna, Thank you for your time to share your review with us. The size of the room depends on the roomtype and of course we do apologise for not making more clear that an extra pillow could easily be asked at our reception, we would have brought it to you immediately. Further it is great you found our lobby...

Ljunghusen
Reviewed 13 October 2016

The location of this hotel is really spot on, it's right in the center with walking distance to everything. Or just use the bikes for rent all over town, excellent service and easier to going a bit further. The decoration style of the Banks is very modern, like an industry. The staff is very friendly and helpful, but after 20h00...

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Helpful?
Thank Carl S
Banks-Antwerp, Manager at Banks Hotel, responded to this review

Dear Carl, Thank you for your time to share your review with us. As stated already to you, we do apologise for the inconvenience you have experienced only during the first night of your four night stay and we have discussed this in depth with you personally. Banks Healthy Breakfast is served at your table and indeed not presented as...

Kent
Reviewed 27 September 2016

Situated in the heart of Antwerp the site of this hotel is great, its quiet and central. However the rooms are very basic with an un decorated theme, concrete walls/ceilings etc. A copy bed but very limited breakfast as there is no real kitchen and as a coeliac little in the way of options.

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Helpful?
Thank Br1dgewater
Banks-Antwerp, Manager at Banks Hotel, responded to this review

Dear guest, Thank you for your time to share your review with us. And of course we are happy to read you found Banks' location great. We do apologise for the limited food options for your dietary requirements and we are investigating how we can better accommodate those and other dietary requirements in the near future. Hopefully we may show...

Lyon, France
Reviewed 6 July 2016 via mobile

Hotel is located right in the hub of town, although in a quiet street. Modern interior with nice breakfast and friendly staff. Room was a bit disappointing, clean but quite basic. Would go back for business travel, not leisure.

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Thank Nelle2016
Banks-Antwerp, Manager at Banks Hotel, responded to this review

Dear Guest, Thank you for your time to share your review with us. It is great to read you will come back to Banks during you business trips. Indeed Banks is located in the trendy fashion-district right in the city centre putting everything at a walking distance. Thank you also for appreciating Banks Healthy Breakfast, served at your table and...

Sydney, Australia
Reviewed 3 July 2016

we found the banks hotel to be a pleasant place to stay. Great location near the cathedral and walking distance to pubs, restaurants and cobbled streets of the old city. The hotel was spotlessly clean and well managed and offered free drinks and snacks every evening. lots of funky art work to give it a cool feel

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Helpful?
Thank Gerry W
Banks-Antwerp, Manager at Banks Hotel, responded to this review

Dear Guest, Thank you for your time to share your review with us. It is great to read you found Banks "clean and tidy funky hotel in heart of old city". Indeed Banks is located in the trendy fashion-district right in the city centre putting everything at a walking distance. Thank you also for appreciating the art in Banks Daytime...

Sint-Niklaas, Belgium
Reviewed 11 June 2016 via mobile

We sent a mail to the hotel since we were three friends who wanted to book a room. The hotel suggested a superiour room with a square view connected to a single room. The pictures looked nice so we booked. At our arrival we were shocked when we saw the rooms. The superiour room was not at all a superiour...

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Thank Sydewa
Banks-Antwerp, Manager at Banks Hotel, responded to this review

Dear Guest, We are sorry to read Banks has not met your expectations. With the information on our website regarding the square meters of the room and the pictures we do try to give realistic information. Of course we will look at the way we describe our rooms and to investigate how we can improve this. Further we do thank...

Bucharest
Reviewed 1 June 2016

We stayed 3 nights; the location is great, in the middle of shopping area. Close enough from the central station (15-20 min walk) close to the Rubens house (10-15 min walk). Everything you want to visit is nearby. Very nice cafes and restaurants nearby. The rooms are small but nice. We had a great view over the cathedral. The bed...

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Helpful?
1Thank Ralu_Dan
Banks-Antwerp, Manager at Banks Hotel, responded to this review

Dear Guest, Thank you for your time to share your review with us. We are happy to read Banks has met your expectations and that you appreciate our location as you did. We do look forward welcoming you again in Banks during your next trip to Antwerp and of course we will make sure to welcome you again with a...

Namur, Belgium
Reviewed 12 May 2016

For a short trip in Antwerp, we took as a base this hotel. In the center of the fashion district and near Het Meir, the location is perfect. Wi-fi, drink & bites offered and very good breakfast, our stay was superb! small but comfortable room the quality / price is really at the top. To recommend! Small bémole for absolute...

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1Thank evrardsteve
Banks-Antwerp, Manager at Banks Hotel, responded to this review

Dear Guest, Thank you for your time to share with us that your stay in Banks has met your expectations. There is no need to say more except that we look forward to welcoming you again in Banks during your next visit to Antwerp. With kind regards Niesje Hogewoning Manager

Alphen aan den Rijn, The Netherlands
Reviewed 8 May 2016 via mobile

This is a hotel that would have everything to be a five star winner. The location is super, close to the Grote Markt and the main shopping area, very nice decoration and friendly staff. Rooms small but nice looking. But what it lacks are: a good bed with decent cushions. Quality was very cheap. A breakfast with a little more...

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Helpful?
1Thank Solong1963
Banks-Antwerp, Manager at Banks Hotel, responded to this review

Dear Guest, Thank you for your time to share your review with us. Of course we are sorry to read you found the Auping Boxspring beds with real duvet quilt and linnen of the finest quality not good, carefully we have selected these beds and pillows with our supplier to ensure a good nights rest. Banks Healthy Breakfast is indeed...

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Amenities

Highlights
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
BANKS, a wonderful hotel where you can find a Daytime Café and a Lazy Lounge. Located right in the middle of the most fashionable area in town. You will be charmed by the original and modern look of its interior design. Wood, glass and concrete were melted together to enhance a harmonious mix of design and tradition. The furniture has been selected with the utmost care and is completed by their owners creations. A display of exhibitions by young artists decorate the walls. The result is fresh, bright and invigorating. Lounge next to the open fire place or a stroll straight into town? Always feel welcome at BANKS! ... more   less 

Additional Information about Banks Hotel

Address: Steenhouwersvest 55, Antwerp 2000, Belgium
Region: Belgium > Flanders > Antwerp Province > Antwerp
Price Range: RM389 - RM666 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Banks Hotel 4*
Number of rooms: 68
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Also Known As:
Banks Hotel Antwerp
Hotel Style:
#16 Luxury Hotel in Antwerp
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms at the back are more quiet, no view”
 of 5 bubbles WimLeuven, 14 Jan 2017 | Read review
“Book elsewhere”
 of 5 bubbles , 13 Oct 2016 | Read review
“rooms over street can be noisy and lack aircon so closing windows can be tricky. we moved to top floor room facing off street with aircon”
 of 5 bubbles 681gerryw, 3 Jul 2016 | Read review
“Rooms at the back are quieter.”
 of 5 bubbles jjms2016, 3 Feb 2016 | Read review
“Request a room overlooking the Vrijdagmarkt”
 of 5 bubbles MeFeinMcCabe, 1 Nov 2015 | Read review
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