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De Keyser Hotel

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De Keyser Hotel
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480 Reviews from our TripAdvisor Community

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Showing 187: English reviews
Reviewed 18 November 2016 via mobile

Some of the reception staff could be a bit more friendly.... Comfy beds Nice rooms Good breakfast Great location I would recommend this hotel for its location alone....right across from central station.

Thank Lavellers
Reviewed 18 November 2016 via mobile

I've just woke up at room 707, and I have to admit it was the worst experience I had in a hotel during my trip to Europe, in more than 10 cities, and almost always in a 4 star hotel (I won't compare De Keyser with the 5 star hotels I've been in around here). The room smelled like a...

1Thank Gustavo V
Brussels, Belgium
Reviewed 16 November 2016

short visit in the city for work, the hotel is ideally located next to the train station, the prices are a little high but they are in the city average. the staff is helpful but could be a bit more friendly

Thank anthonydw
London, United Kingdom
Reviewed 5 October 2016

We booked this "four star" hotel because it was centrally located and near central station. There the good things ended. Reception was undermanned and the guy insisted on answering the phone rather than attending to waiting hotel guests. The room was a disgrace and bordering on a health hazard. The so called mini bar contained two cans of soft drinks...

2Thank GarryWho
Wilmslow, England
Reviewed 2 October 2016

The pictures on the website are inaccurate. I will post some which show stained walls and dirty bathroom I arrived on a Monday evening at about 1920 - a long queue for reception - staff very slow but polite. The floor was scratched and dirty. The wall under the air conditioning unit was stained white where the ac unit had...

Thank stokewood
Reviewed 21 September 2016 via mobile

Staff couldn't careless because they still get guests staying. Plastic cups because they don't give proper cups in room as you might break them. 4 sachets coffee no sugar ,spoons or info in room what number to call for any depth in hotel so as we were on Floor 9 up and down in lift. Filthy dirty curtains and nets....

Thank Ann T
Amman, Jordan
Reviewed 18 September 2016 via mobile

The reception staff uncourtesy with the clients To much late to give your room until you have confirmed reservation They givet at 4.30pm The breakfast resturant have only one person even the hotel full Same for the housekeeper

Thank yanal z
Lisbon, Portugal
Reviewed 12 September 2016

the positives: great location a few steps from subway and central station. it had the basics for a business travel and I had no trouble with the room. the negatives: no restaurant. I would say it is a 3 start.

Thank mrm30
Amsterdam, The Netherlands
Reviewed 7 September 2016

In a 3rd world country small town they make up their own stars. 5 you can just survive as there is no formal control. But what about the center of a metropole like Antwerpen? Would 4 stars do? Lets stop here the hotel is dirty just dirty. We had two rooms and one had breadcrumbs on the bed. So let...

2Thank aveldt
Reviewed 28 August 2016

Very friendly and helpfull staff. the room was poor. the bathroom was basic old-fashioned Breakfast was poor. Breakfast should be more. Free wifi was instabile and weak Its nearby central station Close to shops and restaurant

Thank Ottó S

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  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Freshly newly renovated rooms from 2010, central located in Antwerp, in front of train station, buses and subway, nearby the animal zoo and diamond district behind the hotel. 5 Minutes walk from the shopping area and ten minutes walk from the old city. ... more   less 

Additional Information about De Keyser Hotel

Address: De Keyserlei 66 - 70, Antwerp 2018, Belgium (Formerly Alfa De Keyser Hotel)
Region: Belgium > Flanders > Antwerp Province > Antwerp
Price Range: RM375 - RM778 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — De Keyser Hotel 4*
Number of rooms: 123
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Also Known As:
Alfa De Keyser Antwerp
Hotel Alfa De Keyser
Hotel Style:
#20 Luxury Hotel in Antwerp
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Questions & Answers

Questions? Get answers from De Keyser Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“You can choose between smoking and non-smoking rooms”
 of 5 bubbles leet227, 14 Feb 2017 | Read review
“bring your own tools to fix stuff and bring dettol wipes.”
 of 5 bubbles chrismN7256YP, 14 Dec 2016 | Read review
“Best rooms are in any other hotel. It is pretty noisy at the front, even on the 9th floor”
 of 5 bubbles 107IanM107, 27 Nov 2016 | Read review
“don't go there I warned you!!!”
  • just to get you in the mood everything was way over its due date.
  • Hard to see but the switch was missing/broken so the light burned all night They mus have seen t
  • drippings on the wall of what?
  • Fungus and more on the tiles (Marble so hard to see)
  • zoom in
  • the tap fel of so did the cover
  • Next tto the toilet
 of 5 bubbles aveldt, 6 Sep 2016 | Read review
“Its nearby central station Close to shops and restaurant”
 of 5 bubbles , 28 Aug 2016 | Read review
5 of 5