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Traveller (940)
Room & Suite (756)
Dining (125)
Overview
  • Excellent72%
  • Very good22%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“rocco forte”(52 reviews)
“the grand place”(403 reviews)
“concierge staff”(33 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
5 Star accommodation
All hotel details
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Reviews (2,601)
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1,863 results
Traveller rating
1,322
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1,322
397
88
36
20
Show reviews that mention
All reviewsrocco fortethe grand placeconcierge staffperfect locationgreat hotelturn down serviceluxury hotelthe main squaredeluxe roomhotel restaurantthe heart of the citymanneken piscentral brusselscomfortable roomsbreakfast was includedvisiting brusselsamigos
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1 - 5 of 1,863 reviews
Reviewed today

We stayed only one night at the Hotel Amigo, but we could tell that this is a world class property. The lobby is elegant, and the staff could not be more polite and helpful. As far as location goes, you are literally one block away...More

Thank Dan J
A TripAdvisor Member
1
Reviewed today

We went to Brussels to see the flower carpet and had requested the concierge get us tickets to view the flower carpet from an upper floor of one of the buildings surrounding the square. We said we would pay for the tickets when we arrived....More

Review collected in partnership with this hotel
Thank A TripAdvisor Member
Reviewed 5 days ago

1 min to Grand Palace Staff very friendly and attentive with a nice touch of humour Rooms very quiet and well appointed Hotel is in great condition everything flowed as it should with no drana’s Brussells is a great city and the Amigoi is a...More

Review collected in partnership with this hotel
Thank adrianbarkla
Response from KarelLemmens, Quality Coordinator at Hotel AmigoResponded yesterday

Dear adrianbarkla, Thank you for your lovely contribution on our TripAdvisor page; we look very much forward to welcoming you again shortly. Warm regards, Karel Lemmens

Reviewed 6 days ago

A lovely hotel, stylish and centrally located (a couple of minutes from the Square). The building itself is historic, but has been entirely redone, with pristine, contemporary rooms. The staff are very friendly and helpful, and there is a great Italian restaurant on the ground...More

Thank mhat_travel
Response from KarelLemmens, Quality Coordinator at Hotel AmigoResponded yesterday

Dear mhat_travel, What a pleasure to read your compliments after your stay in the very heart of Brussels - we do look forward to welcoming you back shortly. Kindest regards, Karel Lemmens

Reviewed 1 week ago

This is the best hotel in Brussels. From the moment we walked in to the moment we checked out the staff were simply outstanding - check in, housekeeping, breakfast and restaurant staff were all fabulous. I couldn't fault the hotel in any way. Great location...More

Thank richardhudson5
Response from KarelLemmens, Quality Coordinator at Hotel AmigoResponded yesterday

Dear richardhudson5, Thank you for your warm words after your recent stay at Hotel Amigo. I am thrilled to read that we were able to provide you with very best service during your stay. We truly hope that we may have the pleasure of welcoming...More

View more reviews
About
Awards & Recognition
Travellers' Choice2018 Winner
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Laundry Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$255 - US$455 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Brussels
#9 Romantic Hotel in Brussels
#9 Business Hotel in Brussels
#11 Family Hotel in Brussels
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$255 - US$455 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Brussels
#9 Romantic Hotel in Brussels
#9 Business Hotel in Brussels
#11 Family Hotel in Brussels
Room types
Suites, Non-Smoking Rooms
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Traveller (940)
Room & Suite (756)
Dining (125)
Pool & Beach (1)
Amenities (59)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
moiabruxelles
Dear Mr. Lemmens, thank you for posting the Amigo's response to my review. Please note: - the actual hotel price for 3 rooms was about 800 EUR for 1 night. The front desk tried to charge 1070 EUR. When I pointed out that this couldn't be right, the clerk then corrected the charge to something like 820/840 EUR, which took account of eventual incidentals. The attempt to charge 1070 EUR was simply wrong. - for the breakfast, one would think that 29 EUR would include 1 egg? Even if the cold buffet was very nice? This is the first time that no hot item was included in the pre-paid breakfast. - now that I know that the family package didn't change since last year and little amenities like the night cream should have been provided, I will contact the hotel again to see if our missing items can be reimbursed. The ages of the kids who stayed in the family room are 10, 12, and 16. The younger ones would've still enjoyed receiving a little game (last year, it was a wooden puzzle), and all 3 would've enjoyed the pretty boxes of sweets received during past visits. What surprises me even more is that the Amigo hotel staff asked me twice by email, prior to our arrival, as to the ages and names of the kids. Thanks for your attention and for discussing our experience with the Amigo's staff.
20 January 2018|
AnswerShow all 2 answers
Response from moiabruxelles | Reviewed this property |
Hi, I think I also saw another recent review that expressed disappointment about the breakfast. I hope that the hotel re-thinks its switch to a cold-only standard breakfast -- it's just not satisfying. Following my... More
0
Votes
MerleCollins
12 November 2017|
AnswerShow all 7 answers
Response from KarelLemmens | Property representative |
Dear MerleCollins, First of all, I would like to thank you for choosing Hotel Amigo, in the very heart of Brussels. In order to help you in the very best way, I kindly ask you to contact my colleagues directly via +32 25... More
1
Vote
CP6310
29 August 2017|
AnswerShow all 2 answers
Response from KarelLemmens | Property representative |
Dear CP6310, Thank you for contacting Hotel Amigo through the TripAdvisor platform. Our Concierge Team would be delighted to assist with any transportation requests ; kindly contact us on +32 25 42 42 42. I regret to... More
0
Votes
Room Tips
"Very convenient to all major attractions"
Read review
"No room locations seem better than others"
Read review
"higher floor, away from elevators- executive room or suite if you can"
Read review
"Best service quality I have experienced"
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