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Novotel Brussels Grand Place

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#27 of 199 Hotels in Brussels
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2,370 Reviews from our TripAdvisor Community

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Showing 1,146: English reviews
Houston, Texas
Reviewed 19 June 2012

We originally booked two adjoining rooms (one for us and the other one for our young children). When we arrived to the hotel, we were informed that there were no adjoining rooms available. After explaining our dilemma, the front desk accommodated us with one of the hotel's suites (ended up paying less). The hotel is in a great location (about...

1Thank emrtes
Reviewed 14 June 2012

Let me start by saying that the location is great...in the center of Brussels and close to everything, really. That is a positive, a pretty important positive. The hotel is very minimalist. We had a superior room yet the room had no luggage rack, bottle opener, iron and board, bell service to help with the bags, and minibar price list....

2Thank Eat_out_often
Christophe L, General Manager at Novotel Brussels Grand Place, responded to this review

Dear Guest, I highly value your detailed report on your last stay. For sure, I am taking your comments about the service level into deepest consideration. Concerning the luggage rack, most of rooms have one. I would like to apologize for the misunderstanding in communication. As you have maybe noticed, altough our staff is doing its best to communicate in...

Reviewed 13 June 2012

Large, comfortable, stylish room. Five minutes from Central Station and the Grand place. My only gripe was that my room was at the back and overlooked a noisy car park. See if you can get a room at the front.

Thank Fiestaowner
Reviewed 12 June 2012

Hotel has perfect central location. Central railway station is within two minutes walk as well as Grand Place; metro to the Euro-area takes five minutes. The area is busy but there is not much traffic so the only outside noise to the room came from occasional delivery trucks. The decor was standard Novotel, modern and clean, nothing remarkable. My double...

1Thank Sininen
Bethlehem, Pennsylvania
Reviewed 11 June 2012

The location of this hotel is great - a very easy walk from the train station with luggage. Our group of five stayed for two nights on the third floor. The staff were very courteous and helpful. Our rooms were very clean. We all experienced a challenge trying to control the temperature of the shower, so there were several scalding...

Thank Sandy T
Reviewed 10 June 2012

Stayed for two nights and i would have to say I would recommend the hotel. The hotel is within walking distance of the main city. The rooms are very clean. We stayed on the 5th floor and I dont know if all the rooms are the same but ours was on the small side. Did not have breakfast however we...

Thank stevoLiverpool
Reviewed 6 June 2012

I would like to recommend this hotel to everyone who is traveling to Brussel. This hotel is 3 minutes walk from the main train station and just by the Grand Place - the heart of Brussel. The room was clean and newly refurnished, breakfast was the best and the staff was very helpful. I will stay there again on my...

Thank feelinglioness
Christophe L, General Manager at Novotel Brussels Grand Place, responded to this review

Dear feelinglioness, Thank you for such kind support! Hoping to welcome you back soon,

An Accor traveller
Level Contributor
6 reviews
6 hotel reviews
4 helpful votes
Reviewed 6 June 2012

Thank An Accor traveller
Reviewed 31 May 2012

Stayed in that hotel for 4 nights. Pros: Very nice and clean. Stuff is very helpful and knowledgeable. Room was a bit small, but cozy. And the toiled facility was separated from bathroom. It was very convenient cause there were 2 of us. Cons: Restaurant. Very expensive breakfast buffet - 23 euro per person. And there was nothing special, just...

1Thank NJ_tourists
Riga, Latvia
Reviewed 28 May 2012

How I like the location - close to central station- of this hotel ! excellent rooms with modern bathroom. and pleasant atmosphere during breakfest time.

Thank Guna S

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  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Room Service
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Novotel Brussels Off Grand Place is located right in the centre of Brussels, moments away from what is said to be the most beautiful town square in the world. Within easy reach of Central Station, this 138 room hotel combines comfort and innovation.The lobby and the Foodsquare bar brasserie share a warm and bright open space, a celebration of chic design. This 4 star hotel welcomes you in this historic area of Brussels for a weekend or short break with your partner or family. ... more   less 

Additional Information about Novotel Brussels Grand Place

Address: Rue du Marche aux Herbes 120, Brussels 1000, Belgium
Region: Belgium > Brussels
Price Range: RM499 - RM822 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Brussels Grand Place 4*
Number of rooms: 138
Reservation Options:
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Also Known As:
Novotel Brussels Grand Place Hotel Brussels
Accor Brussels Grand Place
Brussels Novotel
Hotel Style:
#8 Family Hotel in Brussels
#13 Green Hotel in Brussels
#21 Luxury Hotel in Brussels
#34 Business Hotel in Brussels
#37 Romantic Hotel in Brussels
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Brussels Grand Place staff and other travellers.
37 questions
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Coventry, United Kingdom
6 months ago

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Questions? Get answers from Novotel Brussels Grand Place staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for top floor for some view on neighbourhood”
 of 5 bubbles AnneML63, 8 Jan 2017 | Read review
“Great views from corner suite”
 of 5 bubbles K1ngsGld, 3 Jan 2017 | Read review
“Tight space but understandable in the central Brussels”
 of 5 bubbles SamLim63, 25 Dec 2016 | Read review
“Join Club Accor and maybe get upgraded”
 of 5 bubbles indefatigable, 11 Dec 2016 | Read review
“There are rooms that have the view on the little square in front that should be nicer.”
 of 5 bubbles 583danig, 7 Dec 2016 | Read review
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