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Hotel Metropole

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2,532 Reviews from our TripAdvisor Community

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Showing 1,451: English reviews
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Vancouver
Reviewed 2 days ago NEW

I had the pleasure of staying this hotel a few weeks ago. It's a spectacular building and the ornate ceiling in the hotel restaurant is a sight to behold. Furthermore, the staff were very polite and accommodating. Great job! One problem is the street construction at the front entrance; it makes it very difficult take a taxi right to the...

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Thank guest1420
London, United Kingdom
Reviewed 2 days ago NEWvia mobile

Came to Brussels for a quick weekend getaway and we chose to stay in Hotel Metropole. So glad we did. Awesome price and such a great room. The room and bathroom were quite large. Beautiful antique decor, it was previously a bank. The history behind the hotel made it even more interesting to be there.

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Thank CDT07
ireland
Reviewed 2 days ago NEW

I stayed at this hotel twenty years ago and had fond memories of the atmosphere and great location. I returned last week and was delighted to enjoy some of the great attributes of the hotel. It started with the great welcome from the front desk with the most charming female receptionist. Our rooms were large, comfortable and at the back...

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Thank maggiemay027
Tokyo, Japan
Reviewed 4 days ago NEW

The hotel looks amazing on the web and upon arrival but the actual stay revealed its problems. The complementary wifi is incredibly slow and immediately makes you go for the high speed internet that costs you 6 euro for an hour or 15 euro for 24 hours. The bathroom had some problems and they tried to hide it rather than...

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Thank Takeshi M
London, United Kingdom
Reviewed 1 week ago

Really good hotel, I upgraded to a suite which was good value as the size of the rooms were amazing. Fantastic reception area with amazing architectural surroundings, also a stunning bar area. Problem is with these fancy receptions do the rooms live up the the entrance, in this case no. I always feel the money should go equally into the...

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Thank markhoman1962
Hôtel Métropole B, Manager at Hotel Metropole, responded to this review

Dear Mark, We are pleased to hear that you enjoyed your stay and that all your expectations have been satisfied. Such kind compliments are also the best motivation for all our team members and for that we would like to thank you very much. We are looking forward to welcoming you back at Hotel Metropole,Brussels in the near future. Best...

London, United Kingdom
Reviewed 1 week ago

This is the 21 century and to be ripped-off with having to pay for decent wi-fi is an anachronism. They do offer free wifi but what you get is wifi that is less than 1 megabits. The slowest I have ever experienced since dial-up days. If you want faster you have to pay and it isn't cheap on a daily...

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Thank GlobalCitizenetal
Hôtel Métropole B, Manager at Hotel Metropole, responded to this review

Dear Sir, Dear Madam, Thank you for having taken the time to share your feedback with us. With regret, we read that you have been disappointed during your recent stay at Hotel Metropole. Please accept our apologies with the problem you encountered with the Wi-Fi connexion. We will do the best to resolve this issue. kind regards, The Management

Reviewed 1 week ago via mobile

We read the reviews before going we were unsure what to expect but once we were there it was brilliant. Check in was straight forward staff spoke english amd were helpful. We went to our room which were really comfortable. We were given ear plugs for the work being done opposite however they werent need as it did not dusturb...

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Thank Ruth B
Hôtel Métropole B, Manager at Hotel Metropole, responded to this review

Dear Ruth, We are pleased to hear that you enjoyed your stay and that all your expectations have been satisfied. Such kind compliments are also the best motivation for all our team members and for that we would like to thank you very much. We are looking forward to welcoming you back at Hotel Metropole,Brussels in the near future. Best...

New England
Reviewed 1 week ago

I'm afraid this is not a "recent" review. For that I apologize, but I recently came across this listing and thought it a good opportunity to thank the staff that was there in the late 1990s for such a wonderful stay. I was away on business, on my own, as a young woman. My client put me up at this...

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Thank Dale A
Hôtel Métropole B, Manager at Hotel Metropole, responded to this review

Dear Dale, Thank you very much for this nice and constructive feedback about your recent stay at Hotel Metropole. We are looking forward to welcoming you for a new experience. Best regards, The Management

Chicago, Illinois
Reviewed 1 week ago

The hotel is lovely. The lobby is ornate. Breakfast room is good for Europe. Missed the daily cappuccinos when we left! It is in a good location, slightly off the busiest streets but central enough to walk everywhere. The concierge gave my fiance suggestions on where to dine for my birthday and arranged for flowers to be delivered to the...

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Thank Barann36937
Hôtel Métropole B, Manager at Hotel Metropole, responded to this review

Dear Barann, Thank you for having taken the time to share your feedback with us. We are glad to read that you appreciated your stay at Hotel Metropole in 2015. We are looking forward to welcoming you back again in the near future. Kind regards, The Management

London, United Kingdom
Reviewed 2 weeks ago via mobile

Paying for a 5 star hotel you would expect that you would expect to receive very good service as suggested on their website 'luxury hotel with an excellent reputation'. However that was not the case! They advertised on their website (and still are) that they have a hairdresser located inside the hotel. Before the trip we sent them numerous emails...

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1Thank zm161

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Stately 19th-century Hotel with original Art Déco interior, offering belgian typical food at the Café Métropole. You can enjoy a drink at the Bar le 31, re-decorated in 2011 in a "End of 19th century" style, you will enjoy relaxing and comfortable moments in a new and prestigious decor. Individually decorated guestrooms in classic European design with 22 suites available. Excellent down-town location close to Grand Place and public transport links. Hotel also offers free Wifi throughout, 24-hr concierge and room service and extensive business facilities. ... more   less 

Additional Information about Hotel Metropole

Address: Place de Brouckere 31, Brussels 1000, Belgium
Region: Belgium > Brussels
Price Range: RM392 - RM1,153 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Metropole 5*
Number of rooms: 262
Reservation Options:
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Also Known As:
Metropole Hotel Brussels
Hotel Style:
#25 Romantic Hotel in Brussels
#29 Business Hotel in Brussels
#42 Luxury Hotel in Brussels
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Metropole staff and other travellers.
32 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“At the moment, ask for a refurbished room at the back. When the road works are over, as for a room with a view to the front.”
maggiemay027, 23 Apr 2017 | Read review
“Up grade to a suite”
markhoman1962, 18 Apr 2017 | Read review
“Rooms on the top floor have the best view of the city, but the lift doesn't always work.”
65carylw, 9 Apr 2017 | Read review
“ask for the newly renovated rooms they are much better”
fjmohammed, 30 Mar 2017 | Read review
“Just ask for one!”
BinDereDoneDat, 30 Mar 2017 | Read review
5 of 5