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Le Chatelain Hotel

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Le Chatelain Hotel
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403 Reviews from our TripAdvisor Community

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Showing 252: English reviews
Amsterdam
Reviewed 6 April 2014

This was a birthday treat for my 40th birthday and being a 5 star I was looking forward to it. I have to say the small lobby looks good and the room, though not big was in good condition and nicely decorated. Point 1) the TV channels stopped working at midnight, but came back on in the morning? 2) The...

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Helpful?
1Thank AmsterdamShamrock
LeChatelainH, General Manager at Le Chatelain Hotel, responded to this review

Dear AmsterdamShamrock, First of all, I would like to thank for your time and the comment you posted concerning your stay in the Châtelain Boutique Hotel. We are glad to read that you selected our hotel for your Birthday and that you enjoyed the room. Concerning the issue you encountered at the reception, we would like to apologize and we...

Ulsteinvik, More og Romsdal, Norway
Reviewed 16 March 2014

Stayed here as attending a conference, clearly the hotel had escalated the prices for that specific week, 260 Euros per night for single person. Room was comfortable and clean, however cost increased by an extra 29 Euro for a standard hotel breakfast, nothing special. Recommend eating around the corner at the Irish Pub - Michael Collins, where you can get...

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2Thank Craig U
LeChatelainH, Directeur général at Le Chatelain Hotel, responded to this review

Dear Craig U, We would like to thank you for the time and your comments regarding your stay at the Châtelain Boutique Hotel We are delighted to hear that you had a pleasant stay with us and that you enjoyed the comfort and cleanliness of your room. Your encouraging comments about the kindness of our staff give us more motivation...

London, United Kingdom
Reviewed 23 February 2014

A friend and I stayed here for a long weekend in Oct. Great location (convenient transport), plenty of amenities nearby, good night's sleep. The only downside was when we first arrived the receptionist was very snobby (I think her name was Margeaux, but I can't be sure), which made for a sour start to the trip.

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Helpful?
Thank skyblue32london
LeChatelainH, General Manager at Le Chatelain Hotel, responded to this review

Dear skyblue32london, We would like to thank you for sharing with us your comments about the Châtelain Boutique Hotel. We are so pleased to read that you had a pleasant stay in our establishment, and that you enjoyed our location. Your feedback is extremely important as it helps us to continually improve our services and provide our valued guest a...

Netanya
Reviewed 2 January 2014

I just returned from a wonderful family visit to Brussels where I had six days of children and grandchildren. I chose Le Chatelain Hotel from a recommendation and was delighted with every aspect of it. The service was warm and friendly and I truly felt welcome there. Even though I knew that is their job they do it well. My...

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Helpful?
Thank Luggage Tag
LeChatelainH, General Manager at Le Chatelain Hotel, responded to this review

Dear Luggage Tag, We would like to thank you for your time and your comments regarding your first stay at Le Châtelain Boutique Hotel. We are happy to see that you have spent a pleasant stay with us for your business trip. It’s always a pleasure to read these words from our guests : “I’ll be back!”. Your encouraging comments...

Rio de Janeiro, RJ
Reviewed 2 December 2013

Was here on business trip, travelling solo. Place is really warm and welcoming. However I was left waiting a long time at the lobby before I could get my key - didn't really understand why. But room is impeccable. Lift is old and vintage, but works well. Breakfast is greaaaaat!

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Thank ivebeenroundtheblock
LeChatelainH, General Manager at Le Chatelain Hotel, responded to this review

Dear Legalgenius, We would like to thank you for your time and your comments regarding your first stay at Le Châtelain Boutique Hotel. We are happy to see that you have spent a pleasant stay with us for your business trip. It’s always a pleasure to read these words from our guests : “Nice stay - great b’fast!”. Your encouraging...

Ohio City, Ohio
Reviewed 24 November 2013

I spent a week in Brussels on business. I am an American and I have been to Brussels many times as I have family there. This was my first time at Hotel Le Chatelain. The location is excellent. Right nearby is Avenue Louise which has all kinds of restaurants and shopping. Also, nearby is a tram stop with trams that...

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Thank Ddan7777
LeChatelainH, General Manager at Le Chatelain Hotel, responded to this review

Dear Ddan7777, Thank you for taking the time to share your comments on Tripadvisor. It’s always a pleasure to read such nice comments from our guests: “excellent hotel in great location, even experienced some staff flexibility”. We are thrilled to read that you had an overall pleasant stay and appreciated our staff members’ genuine service. Our employees are multi-lingual starting...

Belgian in Manila
Reviewed 7 November 2013

My wife and I stayed in Le Chatelain for nearly two weeks in October . The hotel is a very practical and efficient place to stay in Brussels , the location uptown Louise area is perfect , and staff most helpful and courteous . Our room was spacious , quiet and very comfortable, and this hotel is therefore also well...

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Thank Theodore d
LeChatelainH, General Manager at Le Chatelain Hotel, responded to this review

Dear Rivendel_9, We would like to thank you for your time and your comments regarding your stay in Brussels. We are delighted to hear that you enjoyed your stay, especially our service quality, the staff, location and the comfort in the room. Your encouraging comments give us great motivation on maintaining our efforts to offer high quality service to our...

March, United Kingdom
Reviewed 2 November 2013

Stayed here for 1 night, hotel is very clean, the staff could not be more helpful, the rooms are clean and comfortable and would definately stay next time i am out there on business.the hotel is situated a half block off Ave. Louise, and a short walk to the Toisson d'or shopping area and a tram ride into the centre...

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1Thank Tony R
LeChatelainH, General Manager at Le Chatelain Hotel, responded to this review

Dear Welefant , We would like to thank you for your time and your comments regarding your first stay at Le Châtelain Boutique Hotel. We are happy to see that you have spent a pleasant stay with us for your business trip. It’s always a pleasure to read these words from our guests : “Great Place to Stay”. Your encouraging...

Melbourne, Australia
Reviewed 25 September 2013

stayed in a suite here for 6 nights, the staff were very helpful and polite, the room was clean and a reasonable size and good to have a separate sitting area and our room looked out onto the street . the courtyard was a bonus! we could have a quiet coffee or drink here any time. Also the dinner wa...

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Helpful?
Thank Anne F
LeChatelainH, General Manager at Le Chatelain Hotel, responded to this review

Dear Anne F, Thank you for taking the time to share your positive experience with us. We are delighted to read how much you enjoyed your stay and will gladly forward all these positive comments to our staff. The B’artist Cafe, where breakfast is served, provides the perfect setting to start off your day, while our American breakfast buffet offers...

Dublin, Ireland
Reviewed 23 September 2013

Hi all, I stay here on a regular basis when I am in Brussels for work. The rooms are always nice and clean. The upper floors are generally quieter although most times I stay here I do get a good nights sleep. The morning breakfast is only ok though. Ive had better. Their wifi is not included in the room...

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Helpful?
1Thank traveller821
LeChatelainH, General Manager at Le Chatelain Hotel, responded to this review

Dear traveller821, First of all thank you for taking the time and sharing your experience with us. We are delighted to read that you enjoy the consistent cleanliness and positive atmosphere of our hotel. When booking via our website, you receive top quality WiFi for free during your whole stay. Furthermore, you always have free WiFi access in all public...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
  • Breakfast Available

Additional Information about Le Chatelain Hotel

Address: Rue du Chatelain 17 | Brussels, Brussels 1000, Belgium
Region: Belgium > Brussels
Price Range: RM470 - RM978 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Le Chatelain Hotel 5*
Number of rooms: 107
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Priceline and Agoda so you can book your Le Chatelain Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#18 Business Hotel in Brussels
#32 Romantic Hotel in Brussels
#42 Luxury Hotel in Brussels
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Questions & Answers

Here's what travellers have asked, with answers from Le Chatelain Hotel staff and other travellers.
4 questions
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Questions? Get answers from Le Chatelain Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask your travel agent to request a room away from the street or front of the hotel.”
 of 5 bubbles lornah650, 20 Mar 2017 | Read review
“7th floor seems quiet”
 of 5 bubbles 649fredg, 13 Feb 2017 | Read review
“rooms at the back quieter. Ask for reception to ensure Air con is on before your arrival”
 of 5 bubbles PaulB626, 6 Feb 2017 | Read review
“Very little difference in the basic rooms to the executive. One of our rooms was an executive and only the bathroom was different.”
 of 5 bubbles gracieshields89, 12 Dec 2016 | Read review
“Upper floor suites have large bath rooms w tub and shower and coffee table w sofa”
 of 5 bubbles worldhk, 31 Jul 2016 | Read review
5 of 5