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Novotel Brussels Centre

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#27 of 200 Hotels in Brussels
Certificate of Excellence
GreenLeadersSilver level
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1 room 2 adults 0 children
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Novotel Brussels Centre
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2,669 Reviews from our TripAdvisor Community

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Showing 1,030: English reviews
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Altrincham, United Kingdom
Reviewed 5 days ago NEWvia mobile

The receptionist that attended to us when we arrived, (very late!), was attentive and polite and couldn't do enough to help us. Room and shower was very good. Breakfast was abundant! There wasn't enough time to eat everything! And it was all delicious: fruit, yoghurt, cheese, bread, croissant, coffee, tea, fresh squeezed orange juice, eggs, beans, mushrooms. I would highly...

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Helpful?
Thank MissDizzyLizzy
Christophe O, Guest Relations Manager at Novotel Brussels Centre, responded to this review

Dear guest, Thank you for the recent stay and we are pleased to hear you quote our hotel as "Very good". I have shared your comments with the teams. Positive feedback from satisfied guests is our greatest reward – Thank you ! Best regards, Annabelle Secretary Guest Relations

Palaiseau, France
HOTEL’S FAVOURITE REVIEW
Reviewed 6 days ago

Very central location. Quite rooms are in the upper floors on the back side toward the old tower. Clean and modern rooms are very suitable for a business stay. Equipment and service are flawless. I was upgraded frequently to an executive room. The breakfast is tasty, and the multiple coffee machines all in good shape means you are not waiting,...

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Helpful?
Thank Jacques L
About Hotel's Favourite Review
Christophe O, Guest Relations Manager at Novotel Brussels Centre, responded to this review

Dear guest, Thank you for the recent stay and nice feedback. We are pleased to hear you enjoyed the comfort and cleanliness of the room and our service throughout the hotel. Thanks again for the feedback and we look forward to welcome you again soon! Best regards, Annabelle Secretary Guest Relations

Derby, United Kingdom
Reviewed 6 days ago NEW

You arrive at the reception desk, you start to check in - and the telephone rings, the person checking you in raises his hand to stop you speaking, and answers the phone. Rude? Yes. Necessary?? Why is the telephone more important than the person in front of you??? Very poor. Otherwise the hotel is a traditional Novotel - decent rooms,...

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Helpful?
Thank OlderGuy1956
Christophe O, Guest Relations Manager at Novotel Brussels Centre, responded to this review

Dear guest, First of all we would like to thank you for taking the time to communicate us your impressions concerning your stay in Novotel Brussels Centre–Tour Noire We find the remarks of our clients very important and regret that our services did not come up to your expectation. We assure you that we do our utmost to guarantee good...

London, United Kingdom
Reviewed 1 week ago

Over the last few years, I have stayed in a lot of hotels from the Accor Group (Novotel, Suite Novotel, Mercure, Ibis, Ibis Style); this is one was one of the best experience ! The check-in was done in less than 5min, I was upgraded to an Executive room, the staff were all very nice. The location is perfect to...

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Helpful?
Thank AlexE5
Christophe O, Guest Relations Manager at Novotel Brussels Centre, responded to this review

Dear guest, Our utmost reward is to hear satisfied guests therefore the whole team and I thank you for your words of praise. I am glad to hear that our staff members have fulfilled your expectations in terms of service and that you also like our breakfast. We hope to welcome you in our hotel again in the near future....

Reviewed 2 weeks ago via mobile

This hotel is very centrally located. The room service each day could have been better only replaced certain items from the toiletries. Gym is well equipped. Rooms are basic but nice and had a nice view from ours of an old church. Only complaint is the bed was very rocky and squeaky.

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Helpful?
Thank Tara B
Christophe O, Guest Relations Manager at Novotel Brussels Centre, responded to this review

Dear guest, First of all we would like to thank you for taking the time to communicate us your impressions concerning your stay in our hotel. We find the remarks of our clients very important reported your stay "very pleasant" and regret that our beds did not come up to your expectation. We assure you that we do our utmost...

Oxford, United Kingdom
Reviewed 2 weeks ago

it was an exhaustive business trip so I appreciated: + comfy bed + clean environment (the whole hotel smelled really nice I have to say) + fast free WiFi + very nice and helpful people at the reception + the location was quite good, it took only a few mins to walk to the main pretty square there is also...

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Helpful?
Thank 16Ali16
Christophe O, Guest Relations Manager at Novotel Brussels Centre, responded to this review

Dear guest, Your constructive has retained my attention and consideration. I’m delighted that you enjoyed your stay and we hope to welcome you in our hotel again in the near future with your swimsuit ! Best regards, Annabelle Secretary Guest Relations

London, United Kingdom
Reviewed 2 weeks ago

The hotel is very close to the city centre with lots of restaurants nearby. It's about 10 mins walk to the main station to go Bruges and other cities. Staff were very polite and helpful, room was clean and modern, and they informed we were allowed to use the swimming pool, gym and sauna room but we forgot our kits!...

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Helpful?
Thank mungbean83
Christophe O, Guest Relations Manager at Novotel Brussels Centre, responded to this review

Dear guest, Thank you for taking the time to write a review of Novotel Brussels Centre – Tour Noire. We are pleased to read you enjoyed your stay in our hotel which allowed you to explore lovely cities easily. We appreciated a lot your positive feedback on the evaluation of value/price, the amenities as well as on the staff. Hope...

Lyon, France
Reviewed 3 weeks ago

Although not y to reach by car you have a parking in front. Area very nice and full of restaurants which is good à hotel restaurant is simple food eventhough products nice. Nice bar and Nice hotel. Feel wellcome and served. Recommandé

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Bobkipik
Christophe O, Guest Relations Manager at Novotel Brussels Centre, responded to this review

Dear guest, Thank you for the recent stay and "nice" review. It is great to hear you enjoyed the friendliness of our staff, the bar and the hotel itself and we truly hope to be able to welcome you back some other time. Best regards, Annabelle Secretary Guest Relations

Sheffield, England, United Kingdom
Reviewed 3 weeks ago

The hotel is very convenient for exploring old town Brussels and has very convenient car parking just across the road. The weekend is obviously popular with families and consequently the restaurant at breakfast was a bit of a zoo. If you are travelling by car, make sure you have up to date maps or SatNav as loads of streets are...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Norman F
Christophe O, Guest Relations Manager at Novotel Brussels Centre, responded to this review

Dear guest, Thank you for the recent stay and nice feedback. We are pleased to hear you find our hotel very convenient for exploring the city of Brussels. Thank again for the feedback. We hope to welcome you again soon! Best regards, Annabelle Secretary Guest Relations

London, United Kingdom
Reviewed 3 weeks ago

Stayed one night for trip to Anderlecht match. Great location, very easy to find as we arrived by car (only 2 hours from Calais). Car park conveniently located across the street. Short walk to Grand Place and metro so easy to see the sights of Brussels. Hotel was clean and breakfast excellent, great selection even though we went down just...

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Helpful?
Thank David F
Christophe O, Guest Relations Manager at Novotel Brussels Centre, responded to this review

Dear guest, Thank you for being our guest and for sharing such great feedback with us! We hope to welcome you again soon! Best regards, Annabelle Secretary Guest Relations

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
The Novotel Brussels Centre Tour Noire is a 4 star hotel offering 217 rooms located in the lively Place Ste Catherine area, 800 m from the Grand Place. Ideal for seminars meetings and conferences, the hotel offers 11 modular function rooms with a break area. Guests on a business trip to Brussels can unwind in our fitness center, jet-stream pool, hammam and soak up the atmosphere in our bar brasserie perfect for exploring a typical Belgian meal or sampling delicious beers. ... more   less 

Additional Information about Novotel Brussels Centre

Address: Rue de la Vierge Noire 32 | Brussels, Brussels 1000, Belgium
Region: Belgium > Brussels
Price Range: RM397 - RM991 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Brussels Centre 4*
Number of rooms: 217
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Hotels.com, ACCOR, Agoda and Priceline so you can book your Novotel Brussels Centre reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Brussels Centre Hotel Brussels
Accor Brussels Centre
Brussels Novotel
Hotel Style:
#12 Green Hotel in Brussels
#13 Family Hotel in Brussels
#20 Luxury Hotel in Brussels
#23 Romantic Hotel in Brussels
#32 Business Hotel in Brussels
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Brussels Centre staff and other travellers.
23 questions
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Questions? Get answers from Novotel Brussels Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Take the 7th floor - great views”
 of 5 bubbles OlderGuy1956, 18 Mar 2017 | Read review
“Any, all appeared to be nice. Some rooms overlook the little church tower!”
 of 5 bubbles ryanritchie2016, 21 Feb 2017 | Read review
“Not much to say”
 of 5 bubbles flyfisher66, 10 Feb 2017 | Read review
“The rooms on the back of the Hotel are quiter and with a nice view.”
 of 5 bubbles Cristianraileanu, 8 Feb 2017 | Read review
“Wordt lid van accor card”
 of 5 bubbles PeterH574, 6 Jan 2017 | Read review
5 of 5