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Stanhope Hotel

Travellers' Choice award winner
#21 of 200 Hotels in Brussels
GreenLeadersSilver level
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Stanhope Hotel
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1,140 Reviews from our TripAdvisor Community

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Showing 624: English reviews
Dublin, Ireland
Level Contributor
61 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 6 August 2011

we stayed in the Stanhope after a hectic few days roughing it at a festival and were looking forward to relaxing in a bit of luxury unfortunately that was not to be.. I had forgotten to print off my booking confirmation which I was told was absolutely required despite the fact that the booking was on the system and i... More 

Helpful?
2 Thank sallyann82
The_Management_Team, General Manager at Stanhope Hotel, responded to this review

Dear Guest, We would like to thank you for having taken the time to inform us about your experience in our hotel and the nice comments done on our staff, the location and the food quality. We regret to hear about the issues on the moment of check-in as well as with the air-conditioning and we hope you will accept... More 

Goa, India
Level Contributor
34 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 4 August 2011

Stanhope is housed in a turn of the century residence and the hotel reflects this charm and warmth. We had a very comfortable room. The service was very good and the breakfast superb. The hotel is very well located central, yet quiet. We bought some excellent chocolates from a shop around the corner - highly recommended. The decor, the rooms,... More 

Helpful?
Thank deedutt
The_Management_Team, General Manager at Stanhope Hotel, responded to this review

Dear Guest, We would like to thank you for your feedback on your recent stay and the nice comments concerning our hotel. We are pleased to hear that you appreciated our services and the relaxing atmosphere. We have taken carefully note of your remark concerning the shower and we hope you will accept our most sincere apologies for the inconvenience... More 

Cambridge, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 July 2011

We really enjoyed our stay at this hotel in Brussels but were disappointed that, when we checked out, we had 75 Euros of "car parking charges". Their website does state that "Parking is available" but we were not told about the price when we checked in. Knowing that it was 25 Euros a day to park there, we would've parked... More 

Helpful?
1 Thank robertgcross
The_Management_Team, General Manager at Stanhope Hotel, responded to this review

Dear Guest, We would like to thank you for having taken the time to inform us about your experience in our property and the nice comments on our hotel and breakfast. We have taken carefully note of your remark concerning the car parking rate and we would like to inform you that it is mentioned on a special note next... More 

Los Angeles, California
Level Contributor
45 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 21 June 2011

Terrific room. Wood floors, great choice of accessories. I could live in this room. Did not feel like a hotel room. Bad points-no wifi. Only option is to use hotel computer in lobby. One night a woman was using it for over an hour. Location is not near hot spots such as the plaza. It is near shopping but when... More 

Helpful?
Thank barry51555
The_Management_Team, General Manager at Stanhope Hotel, responded to this review

Dear Guest, We would like to thank you for having taken the time to share your experience with the Tripadvisor travelers and we are pleased to hear that your room met upon your expectations. As we are currently working to keep up the high level of services; the feedback of our guests is very useful information for future improvements. The... More 

Glasgow, United Kingdom
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 14 June 2011

It's a fine hotel, for sure, but it's a little faded in places for a 5 star establishment. Our room was perfectly pleasant and clean etc, but it was quite cramped given all the furniture and the bathroom was rather dated. Air conditioning was a welcome plus. Liked the complimentary shoe shine idea, although they ignored my shoes on the... More 

Helpful?
2 Thank philby76
The_Management_Team, General Manager at Stanhope Hotel, responded to this review

Dear Guest, We would like to thank you for your feedback trough the Tripadvisor website and we are pleased to hear you enjoyed your stay. We would like to inform you that your comments concerning the room and shoe polish service have been forwarded to the Housekeeping Manager. As your room was probably located in the ‘House of Presidents, please... More 

The Plains, VA
Level Contributor
71 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed 6 June 2011

Nice place, really, with lovely rooms and facilities. I want to praise it but must bury it, never to return because the Internet access is simply unacceptable. You need vouchers from the front desk and even then it comes and goes and then completely disappears, insisting you are already logged-in when you are not. I'm not at all confused about... More 

Helpful?
1 Thank ThePlainsman
The_Management_Team, General Manager at Stanhope Hotel, responded to this review

Dear Guest, We would like to thank you for having taken the time to inform us about your experience in our property and the positive comments done. We have taken carefully note of your comment concerning the internet problem and we hope you will accept our most sincere apologies for the inconvenience caused. As we understand completely that a good... More 

Southampton, United Kingdom
Level Contributor
52 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 1 June 2011

Quiet and convenient and generally comfortable the Stanhope will have to imporve some of its rooms to retain 5 stars. My Classic room in the Garden suite had signs of damp on the room wall and ceiling in the bathroom - and mould in the bath tub grouting. Some spots on the inside of the bed cover and the carpet... More 

Helpful?
Thank sheila55_10
The_Management_Team, General Manager at Stanhope Hotel, responded to this review

Dear Guest, We would like to thank you for having taken the time to share your experience trough the Tripadvisor website and we are pleased to hear you enjoyed your stay. We have taken carefully note of your comments concerning your room that we have forwarded to the Manager of the concerning department. Looking forward to the pleasure of welcoming... More 

Reading, United Kingdom
Level Contributor
26 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 31 May 2011

I used to live in Brussels in the 80's and when planning a trip back with my teenage daughters to show them my old haunts I wanted a good quality hotel close to the centre of Brussels but far enough away to avoid the noise and bustle, and above all I didn't want to have to pay through the nose.... More 

Helpful?
2 Thank ButcherFamily
The_Management_Team, General Manager at Stanhope Hotel, responded to this review

Dear Guest, We would like to thank you for having taken the time to share your experience with the Tripadvisor travelors and we are pleased to hear that our services met your expectations. As we are currently working to keep up the high level of services; it is always a pleasure to share positive feedbacks from our guests with our... More 

NYC
Level Contributor
68 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 28 May 2011

The Stanhope is all it's cracked up to be. The room was a nice size and very nicely appointed. As is often the case, the reading lights could do with improvement. It was very clean, a good shower, plenty of hot water. The breakfast was good and the garden (for meals or drinks or tea) was lovely. I had one... More 

Helpful?
Thank Rich1234Nyc
California, USA
Level Contributor
47 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 13 May 2011

Don't get me wrong. The Stanhope is a very nice hotel, with lots to recommend it. It's located close to transportation and to some of the major museums. The staff is helpful, the shower's great, and room service is lightning fast. Best of all, the smoke-free rooms really are smoke-free, and the hotel is very quiet. So what's wrong? Other... More 

Helpful?
2 Thank atk1031
The_Management_Team, General Manager at Stanhope Hotel, responded to this review

Dear Guest, We would like to thank you for your feedback on your recent stay in our Hotel and the positive comments concerning the staff, the shower and fast room service. We are sorry to hear about the problem with the airconditioning in your room and we hope you will accept our most sincere apologies for the inconvenience caused. We... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Brighton Restaurant
Brighton Restaurant
Cuisines: French, Mediterranean, European
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
  • Concierge
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Offering a luxurious escape from your daily life, Stanhope Hotel is situated in the European Quarter, near the historical centre of Brussels and close to the famous Sablon Antique Square.This fabulous boutique hotel is a peaceful heaven in a prestigious turn-of-the-century Brussels residence. In 1991, Stanhope Hotel, located in the centre of Brussels, was inaugurated first 5-Star hotel in Belgium. From the delightful bright lounge, with its Library Bar, over the Brighton restaurant to the picturesque interior garden with ivy-clad walls, everything is breathing elegance and charm. After 12 years, an extensive renovation and enlargment of the property has been established, counting today 125 Standard or Classic and Superior rooms, Suites and Apartments, as well as extensive conference facilities. ... more   less 

Additional Information about Stanhope Hotel

Address: 9, Rue du Commerce, Brussels 1000, Belgium
Region: Belgium > Brussels
Price Range: RM475 - RM1,230 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Stanhope Hotel 5*
Number of rooms: 125
Reservation Options:
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Hotel Style:
#3 Romantic Hotel in Brussels
#3 Spa Hotel in Brussels
#11 Green Hotel in Brussels
#15 Luxury Hotel in Brussels
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Questions & Answers

Here's what travellers have asked, with answers from Stanhope Hotel staff and other travellers.
13 questions
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Questions? Get answers from Stanhope Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I have stayed here several times and all the rooms I have had were very comfortable”
 of 5 bubbles _j_llewellyn57, 16 Nov 2016 | Read review
“Garden rooms at rear are quieter”
 of 5 bubbles J4166FYpetern, 8 Nov 2016 | Read review
“Splash out and opt for a Royal Suite”
 of 5 bubbles DaveD78, 14 Sep 2016 | Read review
“All rooms are good”
 of 5 bubbles V3578NQwendyb, 29 Aug 2016 | Read review
“Request the canopy beds and the modern side for the renovated rooms!”
 of 5 bubbles 324kassiez, 21 Jul 2016 | Read review
5 of 5
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