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The Hotel - Brussels

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The Hotel - Brussels
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4,331 Reviews from our TripAdvisor Community

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Showing 2,670: English reviews
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Arras, France
Reviewed yesterday NEW

Remarkable chic hotel in a chic location. Everything is anticipted and luxurious. Excellent dining? unique designs? fashionable and elegant for business or pleasure. The Panorama Lounge breathtaking scènes and excellent fitness facilities. Thank You for a wonderful weekend in Brussels;;an exciting city

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Helpful?
Thank Ian C
London, United Kingdom
Reviewed yesterday NEWvia mobile

I've stayed there 3 nights and I loved it. Nice rooms, clean and friendly staff. There is a fantastic view from the gym! The sauna is small but a great view from there too. I would definitely stay there again during next year conference

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Thank fedewaz
The Hague, The Netherlands
Reviewed 2 days ago NEW

This is a great place to go on your business trip. The rooms are spacious, comfortable and with everything you need. The bathroom is really luxurious. Moreover the view on the city center is just fab. Great restaurant and friendly staff too.

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Helpful?
Thank Romereiziger
HotelBrusselsManager, Digital Marketing Manager at The Hotel - Brussels, responded to this review

Dear Romereiziger, We would like to thank you for your kind feedback. It's a pleasure to read that you have appreciated your room as well as our restaurant. Hope to be able to welcome you back during your next business trip! Kind regards, Max

Reviewed 4 days ago NEW

Rooms are very nice with an incredible view on the city. The atmosphere of the hotel is very peaceful. The fitness center is well furnished and offers 360° view on the city. The sauna is awesome. Unofrtunately the breakfast is very expensive, has very few options and the breakfast room is very small (but has a relaxing view on a...

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Helpful?
Thank Benjamin D
HotelBrusselsManager, Digital Marketing Manager at The Hotel - Brussels, responded to this review

Dear Benjamin D, Thank you for having taken the time to share your feedback. It gives us great satisfaction to read that you have enjoyed your room as well as our Urban Spa & Fitness. We hope to be able to welcome you back. Have a beautiful day. Max

Geneva, Switzerland
Reviewed 5 days ago NEW

The Hotel is ideally located next to the Avenue Louise and in close proximity of the Louise Metro Station. The high rised building provides breath taking views over the town. Going to sleep with such a view is inspiring...

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Thank T9108AEthomasb
HotelBrusselsManager, Digital Marketing Manager at The Hotel - Brussels, responded to this review

Dear T9108AEthomasb, Thank you for this feedback and for pointing out our central location. Happy that you have enjoyed the view over the city from your room. We are looking forward to welcoming you whether for your next visit in Brussels. Have a great day! Max

Mannheim, Germany
Reviewed 5 days ago NEW

The Hotel is nice and elegant but disappointing. All elegance goes way after some hours inside the room. You try to reach the reception but nobody answers the phone. After getting to your room you try to check-in but the Reception has no receptionists. After one meeting you arrive intending to relax, but room service does not work.

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1Thank M6740MCadrianad
HotelBrusselsManager, Digital Marketing Manager at The Hotel - Brussels, responded to this review

Dear M6740MCadrianad, Thank you for sharing your feedback. We very much regret to hear about your unpleasant experience. We sincerely apologize for any inconvenience this has caused to you. We have taken good note of your remarks and will do the proper follow-up. We very much hope to be able to welcome you during your next visit and we will...

Istanbul
Reviewed 5 days ago NEW

will definitely be staying there again. loved the rooms and the service and the staff were very friendly as well. we booked it upon a friend referral and will definitely come back. loved brussels again

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Helpful?
Thank meliso0
HotelBrusselsManager, Digital Marketing Manager at The Hotel - Brussels, responded to this review

Dear Meliso0, Thank you so much for this kind feedback! So happy that you have enjoyed your stay with us and to know that you will definitely be back :-)! In the meantime, we wish you a excellent day! Max

Stockholm, Sweden
Reviewed 5 days ago NEW

New and modern hotel, with good location in central Brussels. Would have given them a 4/5 rating, but the unflexibility and lack of service and helpfulness from reception brings the grade down. For example, on the day we were leaving we were not allowed to use the showers and sauna to freshen up, after we checked out.

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Thank TobiasSweden
Nicosia, Cyprus
Reviewed 6 days ago NEW

relaxing, elegant, safe, very clean, beautiful views, open space bedroom/bathroom, elegant rooms, nice breakfast area, everything very nice and well thought and planned! staff very polite and friendly! rooms very confortable

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Helpful?
Thank Anna K
HotelBrusselsManager, Digital Marketing Manager at The Hotel - Brussels, responded to this review

Dear Anna, Thank you for sharing your feedback following your recent stay with us. What a pleasure to read that The Hotel has captured your heart. On behalf of the whole team, I would like to thank you for your kind words. They will be proudly shared with our staff. We are looking forward to welcoming you back Anna! Warm...

Xx
Reviewed 1 week ago

The view is breathtaking regardless the weather. All rooms have a view and they are beautifully appointed with lovely bead spreads and amenities. The Fitness room overlooks the city and has great qork out equipment. The Restaurant with Pierre Balthazars creativity provides culinary delight at its best. Service is attentive and customer orientated.

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Helpful?
Thank corneliak857
HotelBrusselsManager, Digital Marketing Manager at The Hotel - Brussels, responded to this review

Dear Cornelia, Many thanks for sharing your feedback on this platform as well. It gives us great satisfaction to read that you have had an enjoyable moment with us. Your comments will be proudly shared with our team. We hope to be able to welcome you back whether for a night above the sky or for a new culinary experience....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
The Restaurant by Pierre Balthazar
The Restaurant by Pierre Balthazar
Cuisines: Belgian, European, French, International
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
Official Description (provided by the hotel)
The Hotel is changing Brussels.One of the most exclusive and fashionable addresses in Brussels. A superb combination of city views and excellent accessibility.The Hotel change the way you stay in Brussels. Enjoy relaxed luxury and sophisticated services on every visit. ... more   less 

Additional Information about The Hotel - Brussels

Address: 38, Boulevard de Waterloo, Brussels 1000, Belgium
Region: Belgium > Brussels
Price Range: RM571 - RM1,395 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Hotel - Brussels 4*
Number of rooms: 421
Reservation Options:
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Hotel Style:
#2 Spa Hotel in Brussels
#13 Luxury Hotel in Brussels
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Questions & Answers

Here's what travellers have asked, with answers from The Hotel - Brussels staff and other travellers.
32 questions
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Questions? Get answers from The Hotel - Brussels staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher up has the best view!”
 of 5 bubbles Romereiziger, 26 Mar 2017 | Read review
“Ask for a room in high floor to get the opportunity to admire the view (both side are nice)”
 of 5 bubbles 79benjamind, 24 Mar 2017 | Read review
“Ask for a high floor”
 of 5 bubbles TobiasSweden, 23 Mar 2017 | Read review
“ask for high floor, window view facing towards grand palace side.”
  • Room
 of 5 bubbles QuantumCoco, 6 Mar 2017 | Read review
“Pick a room in the upper floor to enjoy the city-view!”
 of 5 bubbles 923sebastiand, 20 Feb 2017 | Read review
5 of 5