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The Hotel - Brussels

Travellers' Choice award winner
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$148*
US$144*
US$147*
US$148*
US$143*
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The Hotel - Brussels
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4,412 Reviews from our TripAdvisor Community

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Brussels, Belgium
Reviewed yesterday NEWvia mobile

2 days of meetings with great conference facilities, with excellent food and service. And then you have the amazing views from the meeting rooms on the top floors! Probably not so cheap but was not having to pay ..

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Helpful?
Thank Eric B
HotelBrusselsManager, Digital Marketing Manager at The Hotel - Brussels, responded to this review

Dear Eric B, Thank you for sharing your feedback. The Meeting & Events team is happy to know that you have been delighted with the service and the facilities of the conference rooms. It's also great that you have been able to enjoy the view over the city from the meeting rooms. We wish you a wonderful day Eric! Kind...

Reviewed yesterday NEW

This hotel is up to its name, it is definately the hotel you should stay when in Brussels. As many reviewers have written already, the panoramic view is amazing. You should ask for the highest room possible (the corner room at the 24th floor we had was pretty nice). The welcome gift, the small gestures and the overall positive attitude...

Review collected in partnership with this hotel
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Helpful?
Thank jozsef265
HotelBrusselsManager, Digital Marketing Manager at The Hotel - Brussels, responded to this review

Dear Jozsef265, We are thankful for receiving such a positive feedback. It gives us so much pleasure and satisfaction to read how you enjoyed your stay and our services. And it's a great reward to read that you will definitely be back. On behalf of the whole team of The Hotel, I would like to thank you again for your...

Reviewed 2 days ago NEWvia mobile

Well designed suite with great city view. Loved the huge shower and well appointed design elements. Lighting was interesting and electric window shades were great. Love the room and fashion books. Lobby a little dark but food was good and the coffee in the room was wonderful!

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Helpful?
Thank s m
HotelBrusselsManager, Digital Marketing Manager at The Hotel - Brussels, responded to this review

Dear S m, We would like to thank you for having shared your feedback and for staying with us. It's such a great reward for us to know that your stay has been a success. We are happy to read how you enjoyed your suite and its amenities. Should you come back to Brussels, we are looking forward to welcoming...

Milton Keynes, United Kingdom
Reviewed 2 days ago NEW

Not a good experience, right from the start. Despite my company paying for my stay the hotel demanded preauthorisation (on my own credit card) when checking in. On first inspection, the room had no curtains. It was only when I got into bed that I found the curtain. It's a blind that comes down from a hidden recess using a...

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Helpful?
Thank thebin16
HotelBrusselsManager, Digital Marketing Manager at The Hotel - Brussels, responded to this review

Dear, Many thanks for having taken the time to review your stay. Customer feedback is of paramount importance so we highly regret hearing about your bad experience. Please note that pre-authorisation is a standard procedure in all hotels in Brussels, our apologies if you were not aware of this. Regarding the curtain switches, we have centralized all domotics to one...

Reviewed 3 days ago NEW

The location of the hotel is very good. The room was comfortable and clean. I had an issue with the attitude of the front desk guy upon checking in, he was unpolite and when I asked him about the car parking fees and start discussing with him he started to be aggressive so I was surprised and unhappy of the...

Review collected in partnership with this hotel
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Helpful?
Thank khalidaQ9947TQ
HotelBrusselsManager, Digital Marketing Manager at The Hotel - Brussels, responded to this review

Dear Khalida, We would like to thank you for having shared your feedback and for staying at The Hotel. We are delighted to read that our central location has been convenient and that you have enjoyed your room. We are sorry however that your experience at the check-in was below your expectations and we apologize for this uncommon situation you...

Scheveningen, The Netherlands
Reviewed 3 days ago NEW

This is a pleasant hotel with a nice decor. The rooms are modern and give you a great view of Brussels.Staff is helpful and courteous. The restaurant is a bit pricy for what it offers, but breakfast is great. Parking is conveniently located underneath the hotel.

Review collected in partnership with this hotel
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Helpful?
Thank Willem H
HotelBrusselsManager, Digital Marketing Manager at The Hotel - Brussels, responded to this review

Dear Willem H, We would like to thank you for sharing your feedback and for staying with us. It's great to read that you were delighted by your room and appreciated our friendly staff. We are looking forward to welcoming you back! Have a nice day, Max Decock

London, United Kingdom
Reviewed 4 days ago NEW

I spent 3 nights in room 1002 at The Hotel. I was not disappointed. Four-star varies a lot in Europe. The Hotel however is a solid, stylish 4-star property. Every detail has been thought out, well designed and it is well maintained. The location on Boulevard de Waterloo is excellent for the metro (Louiza) which is just 3 stops from...

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Helpful?
Thank Shona J
HotelBrusselsManager, Digital Marketing Manager at The Hotel - Brussels, responded to this review

Dear Shona, Thank you for your feedback. We are delighted to know that you have been happily satisfied at The Hotel. We appreciate your kind judgement as regards the friendliness of our staff! We are looking forward to welcoming you back, and hope you will enjoy the Spa :-)! Have a nice day Shona. Max Decock

Knokke Heist
Reviewed 4 days ago NEW

We travel a lot over the whole world, and this hotel is really very good and with a perfect kitchen. I am a platinum lifetime member of the Marriott group. Just pity that this beautiful hotel is not a member to the Marriott group. The Hotel has for sure the same level as JW hotels from this group. We only...

Review collected in partnership with this hotel
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Helpful?
Thank frankdS3713VY
HotelBrusselsManager, Digital Marketing Manager at The Hotel - Brussels, responded to this review

Dear FrankdS3713VY, Thank you so much for this enthusiastic feedback. We highly appreciate it. We are happy to read how you enjoyed your stay with us and to know that you will definitely be back. We are looking forward to welcoming you back very soon! :-) Warm regards, Max Decock

Haarlem, Netherlands
Reviewed 5 days ago NEW

This was a work related first time stay at this hotel. It is a type of hotel I really feel affinity with. The atmosphere may feel a bit dark and gloomy for some people, but I think it's an understated elegance. The room and bathroom (rain shower) are spacious, comfortable and come with complimentary wifi and in room coffee (Nespresso)...

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1Thank jvduren
HotelBrusselsManager, Digital Marketing Manager at The Hotel - Brussels, responded to this review

Dear Jvduren, We would like to thank you for sharing your feedback and staying with us. We are delighted to read that you have enjoyed your room and had a gourmand breakfast. We hope to be able to welcome you back either for a business trip or for leisure. I wish you a very nice day. Max Decock

Gent
Reviewed 1 week ago

perfect service , good lounge and very good bed , the breakfast was great , we taked a room with lounge included and it was great , the welness is ideal wth a amazing view of brussels , even the view in the room was amazing in day and by night

Review collected in partnership with this hotel
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Helpful?
Thank lucd57
HotelBrusselsManager, Digital Marketing Manager at The Hotel - Brussels, responded to this review

Dear Lucd57, Thank you for your review and for staying with us! We are enthusiastic to read that you have had a successful stay at The Hotel.Brussels and have enjoyed the Panorama lounge as well as the Urban Spa and Fitness. We hope to be able to welcome you back. Have a nice day, Max Decock

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
The Restaurant by Pierre Balthazar
The Restaurant by Pierre Balthazar
Cuisines: Belgian, European, French, International
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
Official Description (provided by the hotel)
The Hotel is changing Brussels.One of the most exclusive and fashionable addresses in Brussels. A superb combination of city views and excellent accessibility.The Hotel change the way you stay in Brussels. Enjoy relaxed luxury and sophisticated services on every visit. ... more   less 

Additional Information about The Hotel - Brussels

Address: 38, Boulevard de Waterloo, Brussels 1000, Belgium
Region: Belgium > Brussels
Price Range: RM565 - RM1,589 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Hotel - Brussels 4*
Number of rooms: 421
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Orbitz, Hotwire, Travelocity, TripOnline SA, getaroom.com and HotelQuickly so you can book your The Hotel - Brussels reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#1 Spa Hotel in Brussels
#12 Luxury Hotel in Brussels
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Questions & Answers

Here's what travellers have asked, with answers from The Hotel - Brussels staff and other travellers.
32 questions
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See all questions (32)

Questions? Get answers from The Hotel - Brussels staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner rooms have a great view of Brussels”
jvduren, 22 Apr 2017 | Read review
“I recommend booking a room between 10th and top floor. You will enjoy the amazing views.”
gonzalog531, 19 Apr 2017 | Read review
“Check the site”
824daryay, 17 Apr 2017 | Read review
“Try to have a corner suite wince it is a bit larger and it offers a better view on the neighborhood”
catherinegL493MX, 4 Apr 2017 | Read review
“ask for a city view - very pretty a night.”
marieaudeguie, 4 Apr 2017 | Read review
5 of 5
Hotels.com
US$144* /night
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Booking.comUS$147
Hotwire.comUS$143
TripAdvisorUS$143
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*Disclaimer
Prices are for 1 room, 2 adults
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