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Leonardo Hotel Charleroi City Center

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Leonardo Hotel Charleroi City Center
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175 Reviews from our TripAdvisor Community

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Showing 63: English reviews
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Curtea de Arges, Romania
Reviewed 2 weeks ago

I made my choice for this hotel because it is close to the railway station . The people at the reception are friendly , but despite the rooms are very clean , they are small and just dispose of the basic comfort. conclusion, it was acceptable for one night , but for this price there are better hotels

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Helpful?
Thank Ed V
p_charles, Directeur général at Leonardo Hotel Charleroi City Center, responded to this review

Dear Customer, Thank you so much for your feed back. We will transfer it to our staff, it is always a pleasure to receive nice comments about our team. We wish you a nice day.

Reviewed 3 weeks ago via mobile

I had the pleasure of staying at the Leonardo Hotel whilst staying in Charleroi in early February and I certainly wasn't disappointed! The room was spacious, fully equipped with fridge, kettle(and coffee supplies!), flat screen tv, desk, wardrobe and blackout curtains. The hotel is situated about 10minutes from the main bus station and is in a fantastic location for restaurants/bars/sight...

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Helpful?
Thank Alison G
p_charles, Directeur général at Leonardo Hotel Charleroi City Center, responded to this review

Dear Madam, Thank you so much for your nice comment. We are very happy that you appreciated the service provided by our team and we are sure that our comments will contribute on their motivation. Thank you again for sharing your experience, and we hope to welcome you again. Have a nice week.

Sofia, Bulgaria
Reviewed 3 weeks ago

Stayed just for a night but found it the hotel with pretty good location, easy and walking distance from everything. Great staff on the reception! Very spacious room and bathroom with coffee/tea facilities and was so nice having a cup of next to the window on the 6th floor in a comfy chair looking over the tops and you can...

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Helpful?
Thank monicfm
p_charles, Directeur général at Leonardo Hotel Charleroi City Center, responded to this review

Dear Customer, We very much appreciate your comments regarding your stay at the Leonardo Charleroi City Center. It is always a pleasure to receive positive feedback on your hotel. We wish you a nice week, and hope to see you again.

Drama, Greece
Reviewed 29 November 2016

We stayed just for a night after a late flight at charleroi airport. We really enjoyed our stay i this hotel, the deluxe room we had was spacious and had everything we needed! We really appreciated the the hot tea we enjoyed after our arrival in the room. The breakfast was very good!

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Helpful?
Thank Eliza T
p_charles, Directeur général at Leonardo Hotel Charleroi City Center, responded to this review

Dear Customer, Thank you so much for your comment. It was very pleasant for me to read your satisfaction. Be sure that after such a positive comment they will be more motivated to improve our guest service. Have a nice day.

Vilnius, Lithuania
Reviewed 1 November 2016

This Leonardo hotel is situated in a good place - city center. Within easy reach to train station. There are many shops and bars nearby. But.... for the price you pay it needs already to be renovated. The open buffet breakfast is very simple

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Helpful?
Thank Drakonas
p_charles, Directeur général at Leonardo Hotel Charleroi City Center, responded to this review

Dear Customer, Thank you for sharing your experience. We take note about your comment, and hope to see you again in one of our hotels. We wish you a nice day.

Blackpool, United Kingdom
Reviewed 23 October 2016 via mobile

We stayed for one night. It was a busy Saturday so the prices were likely higher than usual. The hotel room was clean but very dated and in need of an update. Not fitting of the price at all. A lot of things were worn or damaged around the room. The TVs, bed frame etc. Not the worst, not the...

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Helpful?
Thank JonAL123
p_charles, Directeur général at Leonardo Hotel Charleroi City Center, responded to this review

Dear Guest, Thank you very much for your feed back. We hope to welcome you again and wish you a nice week.

Manchester, United Kingdom
Reviewed 3 October 2016

Bloody awful. The whole place stank like it had not been properly cleaned for years. The bedroom looked more tired than I felt and that was saying something. The fag burns in the bathroom hardly enhanced the place. We went down for breakfast next morning and decided not to risk it! A flea pit ...

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Helpful?
Thank caro169
p_charles, Directeur général at Leonardo Hotel Charleroi City Center, responded to this review

Dear Madam, Der Sir, Thank you for taking the time to tell us about your experience at our hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We still continue our renovations for welcome our guest in the best condition. We wish you a nice day.

Buckingham, UK
Reviewed 1 October 2016

what a weird place! Our room was huge, with a double and single bed, plus sofa and chairs etc. It looked clean and tidy, although the lowest wattage bulbs in the world had been used for illumination. Toilet and bathing facilities were good, but the mirrored ceiling was disconcerting, to say the least! We arrived late, and the Thai Restaurant...

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Helpful?
Thank MikeBuckingham_UK
p_charles, Directeur général at Leonardo Hotel Charleroi City Center, responded to this review

Dear Sir, I would like to thank you for your post on Tripadvisor. I'm please to read that you were satisfied about your recent stay. We will be please to welcome you during your next stay in Charleroi City. I wish you a nice day. Best regards,

Cannington, United Kingdom
Reviewed 30 September 2016 via mobile

It is very poor indeed. Lifts are very small, old fashioned and "clunky." The room was very tired in poor condition and in keeping with the rest of the place needs a total strip out and doing again. Curtains won't pull across, cracked tiles in the bathroom, sink damaged, two out of four lights in bedroom not working, possibly to...

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Helpful?
Thank Alex1706
p_charles, Propriétaire at Leonardo Hotel Charleroi City Center, responded to this review

Dear Madam, Dear Sir, I'm so sorry to read your disappointment, please accept our apologizes. We still continue our renovation, for give to our clients the best service available. We wish you a good day.

Reviewed 17 September 2016 via mobile

Very very very old hotel. They clearly do not maitain the hotel. Very lousy cleaning, very dusty. There is an awful smell throughout the hotel. The only thing that's great about this hotel is that it's close to train station and a 20min drive from the airport

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Helpful?
Thank Angela M
p_charles, Directeur général at Leonardo Hotel Charleroi City Center, responded to this review

Dear Madam, Thank you for taking the time to tell us about your experience . I am sorry that your experience did not meet your expectations. Last year we renovated the majority of our rooms, all the rooms will be done soon. Please accept our apologizes. We wish you a nice day.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning

Additional Information about Leonardo Hotel Charleroi City Center

Address: Boulevard Joseph Tirou 96, Charleroi 6000, Belgium (Formerly Socatel)
Region: Belgium > Wallonia > Hainaut Province > Charleroi
Price Range: RM221 - RM345 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Leonardo Hotel Charleroi City Center 3*
Number of rooms: 67
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Also Known As:
Leonardo Hotel Charleroi City
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Questions & Answers

Here's what travellers have asked, with answers from Leonardo Hotel Charleroi City Center staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Look in another hotel ...!”
 of 5 bubbles MikeBuckingham_UK, 1 Oct 2016 | Read review
“Don't visit Charleroi.”
 of 5 bubbles Charlesnfergus, 31 May 2013 | Read review
“Ask for room not facing the main road. remember to ask for a ticket at reception before going to breakfast. Had dinner at the hotels restaurant- excellent and varied menu- my party of five were all satisfied.”
 of 5 bubbles ATALIAIsrael, 8 Oct 2012 | Read review
“High floors are probably better as there is a little street noise.”
 of 5 bubbles Coventrylass, 16 Aug 2012 | Read review
“'Suites' available are better”
 of 5 bubbles SEMMac, 12 Jun 2011 | Read review
5 of 5