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Ghent River Hotel

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903 Reviews from our TripAdvisor Community

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Showing 434: English reviews
Madrid, Spain
Reviewed 28 September 2016

Don't misunderstand me! The hotel is great, nice location, nice rooms, friendly staff, nice views... but my room was in the first floor near the river and it was freezing so got a cold in there due to the temperature and the humidity of the room. Breakfast is 21€ per person, yes 21€... We decided to have breakfast outside and...

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Helpful?
Thank George M
RIVER72, Manager at Ghent River Hotel, responded to this review

Dear George M Thank you for posting a review! I am glad you enjoyed your stay in our hotel and we really appreciate your nice words concerning the location, room, staff and view. However I am sorry to hear it was so cold in the room! Did you contact the reception for that? We can always provide an extra heating...

Mainz, Germany
Reviewed 24 September 2016

We booked the executive rooms. During the hot time we expected an effecitive air conditioning, but it was operting not very good and too loud. So it was impossible to sleep with running aircon. Since these rooms are under the roof and the roof is not very good isolated it was very hot. I had the impression that the service...

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Helpful?
Thank tripduddel
RIVER72, Manager at Ghent River Hotel, responded to this review

Dear tripduddel Thank you for posting a review. I am sorry to hear your room didn't offer you good airconditioning. As you can imagine we have a regular maintenance programme for every air conditioning unit in the hotel, however problems can slip in between checks, so we thank you very much for alerting us to the problem. We always try...

Turin, Italy
Reviewed 22 September 2016

Review collected in partnership with Amoma.com
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Thank thecovas
RIVER72, Manager at Ghent River Hotel, responded to this review

Dublin, Ireland
Reviewed 21 September 2016

I recently stayed here with my family and it was wonderful from the get go. The staff were so friendly and our room was absolutely fabulous. With the wooden beams and brick walls in the room exposed it was a truly authentic feel to the place and looked right out onto the river. The room for 3 people was so...

Review collected in partnership with Amoma.com
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Thank T8727YKmelissaw
RIVER72, Manager at Ghent River Hotel, responded to this review

Dear T8727YKmelissaw Thank you so much for posting a review! Me and my staff are very happy with your lovely words regarding our hotel. We very much hope we can welcome you again in our hotel in the future! Kind regards Philippe Destray Hotel Manager

Manchester, United Kingdom
Reviewed 18 September 2016

Our room was ok but hardly luxury and the receptionists were rather laid back when it came to service; they were more busy tapping on the computer and we always had to wait "just a minute". The cleaning was also rather haphazard and we got the impression that the hotel was a little understaffed. I've never had to go to...

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Thank landd2016
RIVER72, Manager at Ghent River Hotel, responded to this review

Dear landd2016 Thank you for taking the time to write a review. I was most interested to read your valuable feedback, but was sorry to hear that our hotel was not able to offer you what you expected from it. I understand your complaint about my staff. The hotel guest should always be put first, that is the I want...

Rickmansworth, United Kingdom
Reviewed 18 September 2016

We booked here for a short weekend break. The location is good and everything in Ghent was easy to get to from here. The room was comfortable and clean and a good size. And, the reception staff were uniformly helpful and pleasant. We liked the outdoor terrace - we had a drink from the bar (manned by the night reception...

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Thank cmasb
RIVER72, Manager at Ghent River Hotel, responded to this review

Dear cmasb Thank you for taking the time to write a review! I am happy to read you liked your room and our staff, I will certainly pass your comment! Our outdoor terrace is indeed a peaceful place to finish the day. Sorry to hear the breakfast was a bit disappointing for you besides the fresh organge juice. I talked...

Ashford
Reviewed 13 September 2016 via mobile

Stayed just for one night but room was lovely, bed very comfy and breakfast was fab with lovely outdoor terrace. Nicely situated from town and staff friendly. Wifi provided. Good choice on tv channels for english speakers.

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Helpful?
Thank Kerrie A
RIVER72, Manager at Ghent River Hotel, responded to this review

Dear Kerrie A Thank you for taking the time to post a review! Thank you also for your kind words concerning the room and breakfast. We really appreciate it! Kind regards Philippe Destray Hotel Manager

Dhaka City, Bangladesh
Reviewed 13 September 2016 via mobile

Very nice hotel. The view from the room is wonderful as you can see the canal and see the boats doing canal tours. There was free wifi and the bed was very comfy. Ceiling was unique with wooden beams. Breakfast was very good. 3 mins walk to the city centre and a very nice walk by the riverside with cafes...

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Thank Imt1az
RIVER72, Manager at Ghent River Hotel, responded to this review

Dear Imt1az Thanks for taking the time to post a comment on Tripadvisor! Your comment was proudly shared with the whole team of the Ghent River Hotel and we all hope to welcome you back in our hotel once again. Greetings from my staff! Philippe Destray Hotel Manager

Reviewed 5 September 2016

Rooms are very comfortable and include all the necessary and more, although the wifi isn't always accessible in every room. Nice terrace for a late night drink. Well located for visiting everything on foot.

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Thank Michele K
RIVER72, Manager at Ghent River Hotel, responded to this review

Dear Michele K Thank you for your nice review! I am glad you enjoyed our terrace for a late drink. We noticed the wifi problem in some rooms but want to ensure you that these problems are fixed now. Hopefully we can see you again in the future! Kind regards Philippe Destray Hotel Manager

Green Bay, Wisconsin
Reviewed 5 September 2016

The Ghent River Hotel is a very unique hotel with lots of charm. After last-minute travel changes, I booked a room at the hotel the night before check-in. Despite the last-minute booking (or perhaps because of it), I got a great deal on a very nice room. I ended up paying about $85 for a large double right next to...

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Helpful?
Thank Lindsay S
RIVER72, Manager at Ghent River Hotel, responded to this review

Dear Lindsay S First of all I want to thank you for posting such lovely words about our hotel! Me and my staff really appreciate it! I am suprised, on the other hand, to read about the lack of cleanliness. Being a 4star hotel, I take a personal interest in ensuring that our Housekeeping Team maintain the highest standards. So...

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Amenities

Highlights
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room

Additional Information about Ghent River Hotel

Address: Waaistraat 5, Ghent 9000, Belgium
Region: Belgium > Flanders > East Flanders Province > Ghent
Price Range: RM394 - RM645 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ghent River Hotel 4*
Number of rooms: 80
Reservation Options:
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Hotel Style:
#5 Luxury Hotel in Ghent
#8 Family Hotel in Ghent
#9 Business Hotel in Ghent
#10 Romantic Hotel in Ghent
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Questions & Answers

Here's what travellers have asked, with answers from Ghent River Hotel staff and other travellers.
6 questions
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Questions? Get answers from Ghent River Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Nice views from rooms overlooking river”
  • Spare bed
  • View from room on a wet day
  • View from room on a cool damp day
  • Wardrobe, desk,TV and minibar
 of 5 bubbles ybsae, 21 Nov 2016 | Read review
“Larger room, they only have a few”
 of 5 bubbles 899noelm, 27 Oct 2016 | Read review
“Executive Rooms are much too expensive”
 of 5 bubbles tripduddel, 24 Sep 2016 | Read review
“Ask for a luxury room as far away from reception as possible.”
 of 5 bubbles landd2016, 18 Sep 2016 | Read review
“If you need wifi access, maybe check with the desk. (Didn't matter to me :)”
 of 5 bubbles 928michelek, 5 Sep 2016 | Read review
5 of 5
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