We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Hotel Heritage - Relais & Chateaux

Travellers' Choice award winner
#5 of 97 Hotels in Bruges
GreenLeadersBronze level
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Hotel Heritage - Relais & Chateaux
Hotel Heritage - Relais & Chateaux
Panoramas (5)
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,616 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 1,223: English reviews
Start your review of Hotel Heritage - Relais & Chateaux
 Click to rate
Saint Paul, Minnesota
Reviewed 5 days ago NEW

We stayed 3 nights at Hotel Heritage and it was wonderful. Location is the best, just steps away from the main square and several great restaurants. Easy cab ride or bus from the train station. Lovely space. Rooms are on the smaller side, but plenty of good common space. Staff is great.

Review collected in partnership with Relais & Chateaux
 Report
Helpful?
Thank Cindy B
GE
Reviewed 1 week ago

This is a small, family run traditional hotel. High quality welcome and care throughout your stay, from the moment you arrive till the moment you leave, by an adorable staff. Multilingual of course (we're in Belgium), very close to this beautiful city's tourist spots but far enough to avoid any noise or light at night. Everything is within walking distance....

 Report
Helpful?
Thank olacomo
Bristol, United Kingdom
Reviewed 1 week ago

We stayed early February 2017. The hotel was luxurious and comfortable with lots of little extras like fruit and sweets in the room. The staff very helpful. Especially enjoyable were our night-caps in front of the fire in the lounge. We didn't have breakfast so can't comment on that now, but will do next time! Would love to come back.

 Report
Helpful?
Thank Kate M
Boughton-under-Blean, United Kingdom
Reviewed 2 weeks ago

Our overnight stay at the Hotel Heritage was ourstanding in every way. From the welcome when we arrived through to the luxury of our rrom and the exceelent cuisine we were overwhelmed by the quality provided. Our thanks to everyone at the hotel. Terry and Marie Fitchett

Review collected in partnership with this hotel
 Report
Helpful?
Thank terryfitchett
VincentLabrosse, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

What great to read that you enjoyed the gastronomic experience at our hotel! We pride ourselves being Relais and Châteaux members and we are thrilled you enjoyed this unique experience with us in the heart of Bruges! Thank you so much for your review and hope to see you back soon for another culinary treatment!

Magherafelt, United Kingdom
Reviewed 3 weeks ago

Excellent hotel, located in a brilliant location, just off the square. All the extra touches that the hotel put on to make your stay even more special are what marks this hotel out as being a cut above. We loved every minute in the hotel.

Review collected in partnership with this hotel
 Report
Helpful?
Thank Brwnr9
VincentLabrosse, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

Thank you for your review! We are so grateful you have made us part of your memories together. Congratulations on your anniversary ! The Heritage hotel is indeed the perfect base to celebrate special occasions in life! We hope to may welcome you back soon with us in the heart of Bruges!

Buckinghamshire, England
Reviewed 3 weeks ago

The Heritage Hotel is very well located, less than 5 minutes walk from the Markt. The facilities were just what we'd have expected but the staff were terrific. Firstly in booking a trip and restaurants for us but more specifically for supporting my wife and I when I became ill. Each member of front of house staff contributed in one...

Review collected in partnership with Relais & Chateaux
 Report
Helpful?
Thank sandj123
VincentLabrosse, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

Yes, our location is indeed quite central! We pride ourselves being Relais and Châteaux members and we are thrilled you enjoyed your experience with our hotel ! Our staff goes above and beyond to service our guests and make sure they are well taken care of. I'll pass your comments to all our team members! Thank you for your review...

Cork, Ireland
Reviewed 4 weeks ago

We stayed for 3 nights in the hotel heritage. It has an excellent location just off the market square. The rooms are ornate, comfortable with excellent facilities. The staff are very warm, pleasant and welcoming. The food is also excellent. We had the buffet breakfast which included champagne and Belgian chocolates and waffles. We dined in the hotel restaurant ale...

Review collected in partnership with Relais & Chateaux
 Report
Helpful?
Thank catherineo331
VincentLabrosse, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

Thank you for your positive feedback here on TripAdvisor! Yes indeed, the food at our in-house restaurant Le Mystique is a real experience! At the Heritage you start your day with a most extraordinary breakfast with a signature poached egg dish. And you'll end your day with superb food, stylish served in our dining room with shining chandeliers.... A unique...

Paddock Wood, United Kingdom
Reviewed 5 weeks ago

From the moment you arrive to the moment you depart the Hotel Heritage provides a special experience. The staff are always welcoming and helpful. Our room was quiet and provided every thing we needed from lovely fluffy towels (which you only really appreciate when you visit other places) to excellent toiletries and coffee making facilities. My favourite touch is the...

 Report
Helpful?
Thank Meryl12
VincentLabrosse, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

Thank you for your new review! We love our repeat guests and can't wait to welcome you back! We feel very happy that you met Stefanie, she's serving a most wonderful breakfast with a lot af extra small touches! The entire team, Johan & Isabelle and myself hope to may welcome you again on our weekly cocktail!

Atlanta, Georgia
Reviewed 14 February 2017

This hotel is stunning and charming. We stayed for 2 nights in December (2016). Management and staff went out of their way to make sure that we were comfortable and that everything was to our liking. We had the continental breakfast on our first morning, and the breakfast buffet on the second morning, and both were absolutely lovely. Loved the...

Review collected in partnership with Relais & Chateaux
 Report
Helpful?
Thank grietv947
VincentLabrosse, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

...and we can't wait to welcome you back! We pride ourselves in our historic location and the level of service and dedication we provide to ensure a most memorable stay! Indeed, our breakfast buffet is one of the highlights of our hotel, we feel pleased that you enjoyed this splendid breakfast. Thank you for this fanatstic review and hope to...

Market Drayton, United Kingdom
Reviewed 13 February 2017 via mobile

Wow! What a beautiful central hotel! Near to all of the wonderful sights and eateries of Brugge! From the moment we arrived we were greeted by the most pleasant staff who were very courteous throughout our stay! The rooms were very comfortable and to a very high standard. Our beds were made each morning and then turned down each night...

 Report
Helpful?
Thank joward10
VincentLabrosse, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

WOW, great review, thank you! Bruges is one of the most romantic cities on Earth: a perefct destination to clebrate Valentine! Yes, our full buffet Champagne breakfast is a wonderful start of the day, we feel pleased to know that you appreciated our extra Valentine touches...! Hope to see you again for another memrable treat in the heart of Bruges!

976 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (541)
Viewed
Hotel & Grounds (110)
Viewed
Family/Play Areas (2)
Viewed
Room/Suite (165)
Viewed
Dining (48)
Viewed
Bathroom (32)
Viewed
View from Room (7)
Viewed
Pool/Beach Area (1)
Viewed
0:48
Videos (3)
Viewed
Other (173)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (388)
Viewed
Amenities (40)
Viewed
Deluxe Room (64)
Viewed
Dining (44)
Viewed
Suite Overlooking the Belfry Tower (77)
Viewed
Suite Overlooking the Theatre Building (70)
Viewed
Superior Room (50)
Viewed
The Hotel (43)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (47)
Viewed
Room/Suite (13)
Viewed
Hotel & Grounds (18)
Viewed
Dining (12)
Viewed
Bathroom (3)
Viewed
Other (1)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Bruges hotels
0.3 km away
Hotel Dukes' Palace Bruges
0.4 km away
Hotel Prinsenhof Bruges
0.6 km away
Hotel van Cleef
Hotel van Cleef
#1 of 97 in Bruges
305 reviews
Show Prices
Show Prices
Show Prices
0.4 km away
Relais Bourgondisch Cruyce - Luxe Worldwide Hotel
0.3 km away
Grand Hotel Casselbergh Bruges
0.4 km away
Pand Hotel Small Luxury Hotel
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Meeting Rooms
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Perfectly situated near the Market Place, the four star boutique Hotel Heritage Relais & Chateaux is within walking distance of the city's most desirable sites, including the theatre district, shopping district, gourmet restaurants, and popular tourist attractions, such as the Belfry Tower, the Church of Our Lady, the Basilica of the Holy Blood as well as all of the historic museums. Isabelle and Johan Creytens together with all the team, are very pleased to welcome you very soon at Hotel Heritage! ... more   less 

Additional Information about Hotel Heritage - Relais & Chateaux

Address: 11 Niklaas Desparsstraat, Bruges 8000, Belgium
Region: Belgium > Flanders > West Flanders Province > Bruges
Price Range: RM850 - RM2,653 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Heritage - Relais & Chateaux 4*
Number of rooms: 22
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Hotels.com, Booking.com, Priceline and Cheap Tickets so you can book your Hotel Heritage - Relais & Chateaux reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Heritage - Relais And Chateaux
Heritage Hotel Bruges
Hotel Style:
#2 Green Hotel in Bruges
#2 Business Hotel in Bruges
#3 Romantic Hotel in Bruges
#4 Luxury Hotel in Bruges
#6 Family Hotel in Bruges
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hotel Heritage - Relais & Chateaux staff and other travellers.
9 questions
Ask a question

See all questions (9)

Questions? Get answers from Hotel Heritage - Relais & Chateaux staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Suites - very comfortable. Sherry and snacks delivered each evening.”
 of 5 bubbles 138TimJ, 6 Feb 2017 | Read review
“We stayed in room 31, it was a lower priced room but it was still very good.”
 of 5 bubbles countrycompo, 19 Jan 2017 | Read review
“Room 22 has a pocket sliding door into the bathroom with a motion detecting on (but not off) system. When getting up in the middle of the night to use the facilities, all the lights will go on, and you may not be able to fall back to sleep readily. In addition, to turn the lights off in the middle of the night, the sliding door must be fully closed. To do so, a little push is needed to engage the door fully, and is quite noisy in the middle of the night, in an otherwise silent room. The management seriously needs to rework this situation in an otherwise perfect room.”
 of 5 bubbles 683nanettep, 2 Jan 2017 | Read review
“Our room faced the street but we didn't hear any sounds from outside. ”
 of 5 bubbles Cyclingknitter, 15 Oct 2016 | Read review
“Some of them are a little small, but more than made up for by the opulence bed, furnishings and style - all wirelessed up too, with ipads in the rooms”
 of 5 bubbles Horsewithnoname1, 15 Sep 2016 | Read review
5 of 5