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Hotel Heritage - Relais & Chateaux

Travellers' Choice award winner
#5 of 97 Hotels in Bruges
GreenLeadersBronze level
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Hotel Heritage - Relais & Chateaux
Hotel Heritage - Relais & Chateaux
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1,619 Reviews from our TripAdvisor Community

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Showing 1,225: English reviews
Atlanta, Georgia
Reviewed 14 February 2017

This hotel is stunning and charming. We stayed for 2 nights in December (2016). Management and staff went out of their way to make sure that we were comfortable and that everything was to our liking. We had the continental breakfast on our first morning, and the breakfast buffet on the second morning, and both were absolutely lovely. Loved the...

Review collected in partnership with Relais & Chateaux
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Thank grietv947
VincentLabrosse, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

...and we can't wait to welcome you back! We pride ourselves in our historic location and the level of service and dedication we provide to ensure a most memorable stay! Indeed, our breakfast buffet is one of the highlights of our hotel, we feel pleased that you enjoyed this splendid breakfast. Thank you for this fanatstic review and hope to...

Market Drayton, United Kingdom
Reviewed 13 February 2017 via mobile

Wow! What a beautiful central hotel! Near to all of the wonderful sights and eateries of Brugge! From the moment we arrived we were greeted by the most pleasant staff who were very courteous throughout our stay! The rooms were very comfortable and to a very high standard. Our beds were made each morning and then turned down each night...

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Thank joward10
VincentLabrosse, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

WOW, great review, thank you! Bruges is one of the most romantic cities on Earth: a perefct destination to clebrate Valentine! Yes, our full buffet Champagne breakfast is a wonderful start of the day, we feel pleased to know that you appreciated our extra Valentine touches...! Hope to see you again for another memrable treat in the heart of Bruges!

Milton Keynes, United Kingdom
Reviewed 12 February 2017

A beautiful property right in the heart of Bruges, yet on a quiet street. Suite was spacious yet warm and cosy, even in the snow and -2 outside! Great extras too like champagne, chocs, fruit bowl etc.

Review collected in partnership with Relais & Chateaux
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1Thank Tanya B
VincentLabrosse, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

Indeed, if we go on holidays, obviously, we don't care about the time of the year or the season: each moment has its own charm. Winter with the cold, beer bars, winter markets and frozen canals.... Thank you for your great review and hope to may welcome you again soon with us in the heart of Bruges!

Epsom, United Kingdom
Reviewed 8 February 2017

This was such a lovely hotel, perfectly situated for exploring the city, and an easy journey from the train station, a taxi costing only 6/7 euros. The rooms were luxurious, with bathrobes, slippers, toiletry's and fluffy white towels.It was very quiet and peaceful considering how close it is to the Market Square. There was also a BOSE radio with a...

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Thank Hazel M
VincentLabrosse, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

Fantastic to read your positive review! We feel delighted to know that you had such a great time with us in Bruges. Indeed, Bruges is a perefct destination for 3 nights as there are so many things to do: museums, love hotspots, theatre, boatride on the canals, tour by horse carriage and of course not to forget: beer & chocolate...

Reviewed 8 February 2017

Great tips on restaurants, etc from the front desk staff. We met the wonderful owner, and felt very welcomed! Our room was extremely comfortable, with great linens and pillows, etc. The location was the perfect jumping off spot to explore Brugge. The back living room area with fireplace was cozy and comfortable, a great place to sit and visit as...

Review collected in partnership with Relais & Chateaux
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Thank Julie H
VincentLabrosse, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

We feel so pleased that you appreciated our tips! Our receptionist are real Bruges' ambassadors and they love to guide our guests to the best places in town! Thank you very much for you very positive feedback here on TripAdvisor and hope to may welcome you again at our hotel and at our in-house restaurant Le Mystique!

Greystones, Ireland
Reviewed 7 February 2017

We stayed here for 3 nights and had an absolutely fantastic weekend. The hotel is quite small, but everything is so beautifully put together. Our room was so nicely decorated and laid out. We were greeted by the owner of the hotel who showed us how everything in our room worked. She had also written us a hand written note...

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Thank Conor W
VincentLabrosse, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

Thank you for this 5* review! We are proud to be a Relais & Châteaux property and we love to share our passion, our roots, our culture and our own terroir with all our guests! Indeed, the personal presence of our Maître de Maison can be sensed troughout our entire hotel. We feel pleased that you enjoyed you 3 nights...

London, United Kingdom
Reviewed 6 February 2017

Very comfortable, friendly and central hotel. Nice touches - sherry and snacks delivered to room in the evening, freshly baked cakes, biscuits and chocolate on the bar. car park with Tesla electric charger point.

Review collected in partnership with Relais & Chateaux
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Thank Tim J
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

Thank you for your review! Our hotel has successfully obtained the Green Key certificate, a result of environmental responisbility. The electric charging points for Tesla and other electric cars, the transfers by the Heritage Tesla shuttle are some of the green initiatives taken at out hotel. We can't wait to welcome you back in the heart of Bruges!

Chevy Chase, MD
Reviewed 5 February 2017

This was our first stay at a Relais & Chateaux hotel and I must say it was a spectacular introduction. We were greeted in our room by the owner, who gave us a little history of the building and generally made us feel like we were visiting family (in a good way). The room was of adequate size and beautifully...

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1Thank Gary J
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

Welcome to the wonderful world of Relais & Châteaux, a lifetime of journeys since 1954! With a Relais & Châteaux propery as destination, memorable experiences never ends... Thank you for your review and hope to may welcome you back soon with us or to other Relais & Châteaux properies, all around the World, unique in the World!

Tel Aviv, Israel
Reviewed 4 February 2017

Hotel Heritage adheres to the highest standard of service and attention to detail. The room was perfectly maintained and the hotel is designed with all authentic elements of the centuries old style. You really feel like a renaissance king.

Review collected in partnership with Relais & Chateaux
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Thank David R
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

We love to treat all our guests as real Royals....! Thank you for your fabulous review and hope to see you back soon in the heart of Bruges, the most romantic city on Earth!

Great Barrington, MA
Reviewed 24 January 2017 via mobile

We always look for R & C hotels. We have stayed in them in Italy, France and Canada. Without question the Brugge Relais is worthy of the brand. It is about 200 yards from Market center of the city. The staff was really helpful with what to see where. Although our weekend trip was too short for the best museums...

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1Thank Paul Z
Managerheritage, Guest Relations Manager at Hotel Heritage - Relais & Chateaux, responded to this review

Thank you so much for the kind words in your review. We pride ourselves on being Relais & Châteaux members and we glad to hear that you enjoyed your experience with us. Our hotel's location is ideal for shopping, sightseeing and close to so many things to do. We hope to see you again in the future

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Meeting Rooms
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Perfectly situated near the Market Place, the four star boutique Hotel Heritage Relais & Chateaux is within walking distance of the city's most desirable sites, including the theatre district, shopping district, gourmet restaurants, and popular tourist attractions, such as the Belfry Tower, the Church of Our Lady, the Basilica of the Holy Blood as well as all of the historic museums. Isabelle and Johan Creytens together with all the team, are very pleased to welcome you very soon at Hotel Heritage! ... more   less 

Additional Information about Hotel Heritage - Relais & Chateaux

Address: 11 Niklaas Desparsstraat, Bruges 8000, Belgium
Region: Belgium > Flanders > West Flanders Province > Bruges
Price Range: RM855 - RM2,650 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Heritage - Relais & Chateaux 4*
Number of rooms: 22
Reservation Options:
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Also Known As:
Hotel Heritage - Relais And Chateaux
Heritage Hotel Bruges
Hotel Style:
#2 Green Hotel in Bruges
#2 Business Hotel in Bruges
#3 Romantic Hotel in Bruges
#4 Luxury Hotel in Bruges
#6 Family Hotel in Bruges
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Heritage - Relais & Chateaux staff and other travellers.
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Questions? Get answers from Hotel Heritage - Relais & Chateaux staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Suites - very comfortable. Sherry and snacks delivered each evening.”
 of 5 bubbles 138TimJ, 6 Feb 2017 | Read review
“We stayed in room 31, it was a lower priced room but it was still very good.”
 of 5 bubbles countrycompo, 19 Jan 2017 | Read review
“Room 22 has a pocket sliding door into the bathroom with a motion detecting on (but not off) system. When getting up in the middle of the night to use the facilities, all the lights will go on, and you may not be able to fall back to sleep readily. In addition, to turn the lights off in the middle of the night, the sliding door must be fully closed. To do so, a little push is needed to engage the door fully, and is quite noisy in the middle of the night, in an otherwise silent room. The management seriously needs to rework this situation in an otherwise perfect room.”
 of 5 bubbles 683nanettep, 2 Jan 2017 | Read review
“Our room faced the street but we didn't hear any sounds from outside. ”
 of 5 bubbles Cyclingknitter, 15 Oct 2016 | Read review
“Some of them are a little small, but more than made up for by the opulence bed, furnishings and style - all wirelessed up too, with ipads in the rooms”
 of 5 bubbles Horsewithnoname1, 15 Sep 2016 | Read review
5 of 5