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Hotel Heritage - Relais & Chateaux

Travellers' Choice award winner
#5 of 97 Hotels in Bruges
GreenLeadersBronze level
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Hotel Heritage - Relais & Chateaux
Hotel Heritage - Relais & Chateaux
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1,640 Reviews from our TripAdvisor Community

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Showing 1,236: English reviews
Calgary, Canada
Reviewed 5 June 2014

It's been said "If you must travel alone, travel in style." And this was my plan when booked for one night in Bruges at the Hotel Heritage. As it is a member of the Relais & Chateaux network, I knew I would be in good hands. And it certainly turned out to be true. Excellent in fact. From the perfect...

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Thank AJsTripKit
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

Fancy taking time for yourself or revive your mind in a dream setting? Relais & Châteaux is a world in and of itself, unlike any other... A warm welcoming, gourmet stay awaits...! Thank you for your great review and hope you can stay longer with us on your next tour in Europe!

Boston, Massachusetts
Reviewed 2 June 2014

We had such a short visit but the staff, room and attention we received were of the highest quality. Great, central location. Staff knew the area very well and this helped us with where to walk and visit. Thank you!

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Thank Paul E
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

Our receptionists are the best Bruges' ambassadors! They outline your day in magical Bruges! We hope you can stay longer next time to discover beautiful woodland around Bruges or visit the Flanders Fields and discover the most important places along the battlefieldfront during the Great War with our organized Day Trip! Also available in full packages! Thank you for your...

London, United Kingdom
Reviewed 2 June 2014

It was a family reunion. I read the reviews of this hotel and chose it. Each room was different and while there is a significant difference in size we did not feel it made too much if a difference. The staff were really amazing. Nothing was too much for them. Will definitely visit again

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Thank Shankar V
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

We are happy that you enjoyed our downtown location so much , and that our hotel played a role in making your family reunion so memorable! We enjoy treating our guests with special little things for special occassions in life, and hope to see you again soon, maybe for a next Birthday? Thank you!

Manchester, NH
Reviewed 28 May 2014

We spent 5 fabulous nights in this hotel. The staff was absolutely outstanding. The location of this hotel cannot be beat!!! It is close to all major attractions yet quiet. The rooms are impeccable, well appointed and comfortable. If you are staying in Bruges you must make this your hotel of choice. We did and I am glad we did!!!

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Thank TonyN76
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

So many things to see and to do! A 5 nights' stay worth! Thank you! We hope to see you back in the heart of our magical city Bruges....

Lakeland, Florida, United States
Reviewed 27 May 2014

We love Relais & Chateau hotels and this one did not disappoint. The room was beautiful. The IPad that was in the room was so helpful. Everything was magical. The staff was friendly, knowledgable and so very helpful. The star of the hotel is the Le Mystique, the restaurant. The food was excellent and innovative. The waiter was attentive and...

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1Thank Jan M
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

We pride ourselves being Relais & Châteaux members and are thrilled that you enjoyed our total 'hotel & restaurant' experience so much which is unique in Bruges! All around the World our chefs engage in the 'haute Couture' of fine dining! For a light casual dinner or a festive meal, our menus are showing our treasures of the region. A...

Palo Alto, California
Reviewed 27 May 2014

We stayed at the Heritage for three days. Location is about one minute walk from the city center, yet the room was perfectly quite. A good size room with all the amenities one would hope to have: large and comfortable bed, Bose radio, iPad, modern TV with ample English channels, large bathroom, sitting area, high speed WiFi etc. The reception...

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Thank AmnonF F
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

Thank you for your recommendation here on Tripadvisor! All our rooms are blending a classic elegance with modern comfort and topped with discreet technologie! We are happy to read that you enjoyed all these amenites so much! See you next time in Bruges!

Canterbury, Australia
Reviewed 27 May 2014

You can't get better!!!!! We are frequent travellers and can often be hard to please. This little corner of the world was an absolute pleasure to visit.. For us it was like a home away from home.. A beautiful , graceful , elegant , charming small hotel, that caters for your every need..The atmosphere is relaxed and the staff extremely...

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Thank KarenMabilia
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

Whoa....! To may read that you had a heavenly stay with us makes us incredible happy! Thank you! Indeed our receptionist are our professional ambassadors to help outline your day in Bruges and surroundings! We're delighted to now our organised daytrip to Flanders Fiels was so fulfilling! We hope to see you back soon in your second home....!

Amsterdam, The Netherlands
Reviewed 27 May 2014

The location of this hotel is perfect for exploring Bruges. The service was outstanding and everyone made an effort to make our stay wonderful. Don't hesitate to book this hotel for your stay in Bruges.

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Thank AmsTravels14
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

Thank you for this positive review! We're pleased you enjoyed your stay and we look forward to your next stay! Spring & Summer are lovely to visit the Venice of the North. Why not once in Wintertime by romantic open fire and walk along misty canals? BENEFIT NOW from our 3=2 Promotion!

Guadalajara, Mexico
Reviewed 26 May 2014

My wife and I spent a night at this hotel for our honeymoon and had an excellent experience. The location is perfect just a block from Marktplatz. Rooms are beautiful and fully equiped. But the best of the hotel is its service, the staff takes care of any need you might have and totally exceeds expectations. Great choice in Bruges.

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1Thank rhuertap
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

We are so happy that you had a wonderful time on your honeymoon! Our hotel is located near Markt square, many other highlights and close to many canals. The Venice of the North is the perfect place to celebrate the great moments of your life....! We hope to welcome you again for some other magnificent memories!

Reviewed 24 May 2014

My fiance and I spent three nights in the suite overlooking the theatre building. We had already spent 8 days in France staying with friends, and I had managed to sprain my ankle near the end of that. I had e-mailed the front desk about my condition before we arrived and they managed to track down a nearby place that...

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Thank Matt B
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

Thank you for your kind words about our personalized service, accommodation and restaurant! Don't forget to try our awarded buffet beakfast on your next visit, one of the highlights to do during your stay with us! See you next time in Brugge!

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Meeting Rooms
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Perfectly situated near the Market Place, the four star boutique Hotel Heritage Relais & Chateaux is within walking distance of the city's most desirable sites, including the theatre district, shopping district, gourmet restaurants, and popular tourist attractions, such as the Belfry Tower, the Church of Our Lady, the Basilica of the Holy Blood as well as all of the historic museums. Isabelle and Johan Creytens together with all the team, are very pleased to welcome you very soon at Hotel Heritage! ... more   less 

Additional Information about Hotel Heritage - Relais & Chateaux

Address: 11 Niklaas Desparsstraat, Bruges 8000, Belgium
Region: Belgium > Flanders > West Flanders Province > Bruges
Price Range: RM892 - RM2,793 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Heritage - Relais & Chateaux 4*
Number of rooms: 22
Reservation Options:
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Also Known As:
Hotel Heritage - Relais And Chateaux
Heritage Hotel Bruges
Hotel Style:
#2 Business Hotel in Bruges
#2 Green Hotel in Bruges
#3 Romantic Hotel in Bruges
#4 Luxury Hotel in Bruges
#6 Family Hotel in Bruges
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Heritage - Relais & Chateaux staff and other travellers.
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Questions? Get answers from Hotel Heritage - Relais & Chateaux staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 401 - its a small suite”
Glandman, 25 Apr 2017 | Read review
“A room at the back of the hotel might be quieter than the road side. There isn't much traffic.. but when there is traffic it's al little noisy. ”
931tanithf, 11 Apr 2017 | Read review
“On the 4th floor is a rooftop space to enjoy your coffee or cocktails outside.”
498christyk, 10 Apr 2017 | Read review
“Suites - very comfortable. Sherry and snacks delivered each evening.”
138TimJ, 6 Feb 2017 | Read review
“We stayed in room 31, it was a lower priced room but it was still very good.”
countrycompo, 19 Jan 2017 | Read review
5 of 5