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Thermae Palace Hotel

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1 room 2 adults 0 children
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Thermae Palace Hotel
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518 Reviews from our TripAdvisor Community

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Showing 137: English reviews
Benfleet, United Kingdom
Reviewed 2 September 2016

We attended here for a large family gathering (did not stay, just added the function room). I agree with some of the reviews that's says it looks tired, for the grandness of it it does seem that some areas need a bit of attention. However the function area was lovely and could not fault the staff who were very attentive...

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Thank johanna c
Reviewed 21 August 2016

Urgent attention needed to the rooms as they are more basic and worn out that fred flintstones cave house. Hotel is massive with huge long walks to some of the rooms. Restarant was ok but we had a corporate set menu so i cant comment on the standard menu or cost. Bar was ok and a local beer called Bollo*ks...

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Thank Scott R
Reviewed 21 August 2016 via mobile

I visited this hotel for the 3rd time. Especially the location is great since it is located directly near the beach and boulevard. Even though the hotel could use more maintenance it's just wonderful! The rooms are very spacious and well equipped. Staff is friendly. Within 10 minutes you'll find the theatre & casino, restaurants, bars and shops. If you...

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Thank Jan Anita L
Reviewed 17 August 2016

Although this old hotel has some charme, the rooms really need an urgent renovation ( see photos). Bed is quite comfortable and matras/pillows almost new. Rooms are big and terrace super ( after also a renovation). Breakfast is ok. But there is also a security issue: the emergency exit plan in the room does NOT show where the room exactly...

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Thank Victor B
Reviewed 7 August 2016

Don't waste your time or money on this hotel. The service is appalling, quality rubbish and the rooms are ancient. You can't even call reception from your room so needless to mention how terrible the wifi service is.

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Thank Nicke07
Henley-on-Thames, United Kingdom
Reviewed 4 August 2016 via mobile

A historic building once a palace. Rooms are large but tired, great tv but awful wifi. Breakfast menu never changes, same everyday. Great location on Boardwalk, friendly and helpful staff. So hope it gets upgraded! Great views of the channel and near top class cafes.

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Thank Arakis12000
Reviewed 26 July 2016 via mobile

I stayed at the hotel with my grandmother who is disabled, and therefore we booked a room with a walk-in shower. However, once we reached the hotel it became clear that the walk-in shower was actually not suitable for disabled persons; the tap to turn the shower on was in the bath, making it difficult to reach for people who...

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Thank Peach M
Fayetteville, AR
Reviewed 21 May 2016

$150 Euros for a non-ocean view. The exterior is pretty run down. The service is fine. The rooms are well appointed. The exterior is in poor shape. Needs a paint job and needs some renovations. Even the front steps (which are non functional) have grass growing out of them. Rooms have quite a few amenities including nice TV, fridge, and...

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Thank DiverScientist
Brussels, Belgium
Reviewed 18 May 2016

Thermae palace is probably one o the few four star resorts at the very seaside on the Belgian coast Great facilities : parking , fitness , bikes . the rooms are ample and well kept ; Of course the continuation of the overall building would be very welcome . The menu in Brasserie albert is traditional and of good quality...

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Thank alinos2013
Dave
Reviewed 19 April 2016

The hotel is not worth to have 4 stars. Reception OK but if you use "stagiaires" please let them be guided by a professional. Hotel management should apply what they write in their brochure. Your are requested to pay immediately although brochure mentions a renovated payment method : at the "check out" ! Don't order the "salade de crevettes" since...

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Thank 56marieth_r_ser

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Amenities

Highlights
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Historic Hotel of Belle Epoque style, in seafront location, within walking distance of downtown area & Kursaalcasino. ... more   less 

Additional Information about Thermae Palace Hotel

Address: Koningin Astridlaan 7, Ostend 8400, Belgium
Region: Belgium > Flanders > West Flanders Province > Ostend
Price Range: RM465 - RM802 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Thermae Palace Hotel 4*
Number of rooms: 159
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Also Known As:
Thermae Palace Ostende
Hotel Thermae Palace
Hotel Style:
#6 Luxury Hotel in Ostend
#9 On the Beach Hotel in Ostend
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Questions & Answers

Here's what travellers have asked, with answers from Thermae Palace Hotel staff and other travellers.
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Questions? Get answers from Thermae Palace Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room with Balcony”
  • Sunset outside the Hotel
 of 5 bubbles SoulTouching, 18 Oct 2016 | Read review
“last resort in this area”
 of 5 bubbles sdr74, 21 Aug 2016 | Read review
“126 but see photos,view is waouw”
  • electric board making noises
 of 5 bubbles 88victorb, 17 Aug 2016 | Read review
“Rooms with seaview are recommended”
 of 5 bubbles alinos2013, 17 May 2016 | Read review
“choose another hotel !”
 of 5 bubbles Sophietje, 29 Mar 2016 | Read review
5 of 5