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Hotel du Bassin

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#11 of 48 Hotels in Ostend
Certificate of Excellence
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Hotel du Bassin
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75 Reviews from our TripAdvisor Community

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Showing 26: English reviews
Birmingham
Reviewed 6 October 2016

I stayed here for one night, i have stayed in Ostend many tmes but never this side of the town, the hote is situated right near the port entrance and the train and bus stations which are both great when travelling around. The hotel room was on the small side but on a city break i dont ever plan on...

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Helpful?
Thank moses1985
GaetjeA, Guest Relations Manager at Hotel du Bassin, responded to this review

Dear Moses1985, thank you so much for taking the time to write a detailed review about your stay at Hotel du Bassin. I'm glad to hear you enjoyed it. Thank you, also, for your remarks. I do hope you'll stay with us again when you're next in Ostend.

Caerphilly
Reviewed 24 March 2016

Stayed here for 3 nights. Staff were very friendly. Nice location just opposite train station. Rooms were nice and clean. Breakfast was good.Ate in the restaurant on last night .Food was very good. Caught train into Bruges 15 minutes away .only 11 euros for return for 2.Hotel has discounted car parking opposite. Would recommend and will stay again.

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Helpful?
1Thank Bustercaerphilly
GaetjeA, Guest Relations Manager at Hotel du Bassin, responded to this review

Dear Guest, Thank you for taking the time to write a review about your experience at our hotel and our restaurant. Your feedback is extremely important to us, as we strive to offer excellent service to our guests. It’s great to read that you enjoyed your stay with us. We do indeed hope to welcome you again in the near...

Coventry, United Kingdom
Reviewed 13 January 2016 via mobile

Stayed here for one night. Fantastic rooms on the seafront almost. Easily accessible car park. We had a lovely dinner and the following day had a fantastic breakfast. A great hotel with very friendly staff. There are many restraints nearby if you fancy eating out but the food at the hotel was fantastic.

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Helpful?
1Thank Stephen G
GaetjeA, Guest Relations Manager at Hotel du Bassin, responded to this review

Dear Guest, Thank you for taking the time to write a review about your experience at our hotel and restaurant. Your feedback is extremely important to us, as we strive to offer excellent service to our guests. It’s great to read that you enjoyed your stay with us. We hope to welcome you again in the near future.

Bristol, United Kingdom
Reviewed 4 July 2015

Great location but a tad on the noisy side so requesting a quiet room you may get one towards the rear of the hotel. Just opposite the railway station and the tram station is just 3-4 minutes walk away its location is excellent. Right opposite the locks for the inner "basin" where there are some pretty impressive boats moored. A...

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Helpful?
Thank PatandAustin
Leeds, United Kingdom
Reviewed 20 June 2015

Nice hotel, good location,pleasant staff, and a very good continental breakfast. Rooms small but had all you needed. Our room (No.14) was on the front of the hotel, we were not disturbed by any noise, but you wake up very early due to the curtains not been thick enough to block out the morning light a 5am wake up is...

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1Thank dixiefitz
DUNFERMLINE
Reviewed 15 June 2015

This was our first trip to Ostend. The hotel is lovely and suited our needs perfectly. Modern and superbly fitted out and presented.( especially in the bistro / bar ). Very hard working, friendly and professional team running the hotel. The food was also very good. If we decide to re visit Ostend we wont hesitate to book again.See you...

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Thank DavidArthurZellin
Destelbergen, Belgium
Reviewed 1 February 2015

The rooms may be rather small, but still have a bath available. Comfy bed. Nice location, nearby the station and the yacht harbour. Noisy by day but rather quiet during the night. Very good breakfast which attracts non-guests too. Excellent coffee!

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1Thank PascaldeMeyer
Colchester, United Kingdom
Reviewed 8 September 2014

We have just come back from a 10 day stay at this hotel. The room was great we had a double bed which is unusual in Belgium in fact it was a queen size bed and so very comfortable. We had a great choice for Breakfast every morning. The staff were helpful. The Location was great as it was just...

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2Thank trisha056
Surrey
Reviewed 13 July 2014

Great location on the Visserquay just opposite the station. But it is noisy from traffic and the bridges going up to allow yachts in and out. The room was very hot. There seemed to be hot water pipes under the bathroom flooring which kept it hot. You could open the double glazing windows but then you enjoyed the noise! On...

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Helpful?
1Thank LynnWin
huddersfield
Reviewed 7 July 2014

we have stayed here before so new what to expect,the hotel is clean,efficiently and professionally run,the breakfast is adequate ,the rooms are very small and the bathrooms are hard work,they would benefit from air con and tea making facility's not cheap but everything in ostende is expensive now

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Helpful?
Thank russellandann

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Multilingual Staff
Official Description (provided by the hotel)
Hotel du Bassin is ideally located close to the train station, the yachting harbour and the city centre of Ostend. The beach promenade is at walking distance. The hotel has a lovely 'grand café' which is the perfect location for a delicious drink. The restaurant offers several seasonal suggestions. The design, the customer service and the renovated rooms will make your stay at the Belgian Coast even more pleasant. ... more   less 

Additional Information about Hotel du Bassin

Address: Visserskaai 1, Ostend 8400, Belgium (Formerly Strand Hotel)
Region: Belgium > Flanders > West Flanders Province > Ostend
Price Range: RM368 - RM638 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel du Bassin 3*
Number of rooms: 28
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Questions & Answers

Here's what travellers have asked, with answers from Hotel du Bassin staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you have sensative hearing ask for a rear facing room.”
 of 5 bubbles moses1985, 6 Oct 2016 | Read review
“Seek a quiet room probably towards the rear.”
 of 5 bubbles PatandAustin, 4 Jul 2015 | Read review
“Rooms look out on to harbour and station.”
 of 5 bubbles DavidArthurZellin, 15 Jun 2015 | Read review
“The Superior room is the one we chose as this was slightly larger than the standard”
 of 5 bubbles trisha056, 7 Sep 2014 | Read review
“get the largest room available”
 of 5 bubbles russellandann, 6 Jul 2014 | Read review
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