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Hotel do Canal

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Traveller (202)
Room & Suite (77)
Dining (37)
Overview
  • Excellent32%
  • Very good56%
  • Average10%
  • Poor1%
  • Terrible1%
Travellers talk about
“pico island”(23 reviews)
“third floor”(6 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Rooms
Restaurant
Room Service
4 Star Hotel
All hotel details
Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (450)
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221 results
Traveller rating
64
120
31
4
2
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LanguageEnglish
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64
120
31
4
2
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All reviewspico islandcomfortable bedsthird floorporto pimnice hotelsauna and steam roomisland hoppingeggs and baconbreakfast buffet isclipper restaurantsparkling winethree night staywhale watchingferry terminalconvenient locationgood sizefruit juice
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1 - 5 of 221 reviews
Reviewed 1 week ago

We are family of 4- 2 parents and 2 children (10,16). The hotel is outdated and unpleasant. Breakfast is neither tasty nor varied. The staff is not very kind. The spa floor is not pleasant. The location of the hotel is nice - on the...More

1  Thank ravitcon
Response from Htl_Canal, Manager at Hotel do CanalResponded 1 week ago

Dear Guests, We would like to thank you for staying with us. We gratefully acknowledge your comments and suggestions, as they allow us to improve our service and better satisfy our guests. We look forward to host you again in our hotel. Sincerely yours, Arlene...More

Reviewed 1 week ago

We stayed in this hotel for 2 days during our trip to the Azores Islands. Faial is a small island and the main city (Horta) is small too. The hotel is well situated as you can walk to all the main places in 5-10minutes. The...More

Thank Almudena O
Response from Htl_Canal, Manager at Hotel do CanalResponded 1 week ago

Dear Guests, We would like to thank you very much for choosing to stay at Hotel do Canal and for taking the time to write a review. Comments like yours are most valuable, for they enable us to meet our guest’s needs thus encouraging all...More

Reviewed 10 March 2018

We stayed at this hotel in Horta, Faial, Azores Islands, Portugal for 3 nights. It is the best hotel in Faial. We had a beautiful room facing the waterfront and the island of Pico in the distance. Pico is only 1/2 hour ferry ride.

1  Thank josepY5475FP
Reviewed 10 March 2018 via mobile

This hotel is nothing special but it ain‘t bad either. They charge extra for a room with a view (which isn’t great) but staff was very friendly. The room was nice enough and clean. Breakfast was so=so, but wait staff was very nice as well....More

1  Thank terbang
Reviewed 10 March 2018 via mobile

We stayed here for 3 nights whilst touring the island. The location in town is perfect, on the promenade with three really good restaurants nearby. Rooms are spacious and very clean, shower pressure and hot water are excellent and plentiful. There is also free parking...More

1  Thank gluckrav
Response from Htl_Canal, Manager at Hotel do CanalResponded 11 March 2018

Dear Guests, Thank you for staying with us and for taking the time to write a review. Is was a pleasure to welcome you at Bensaude Hotels. We hope to meet you again soon. Best regards. Arlene Nazaré Manager

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Free Parking
Meeting Rooms
Breakfast included
Business Centre with Internet Access
Banquet Room
Multilingual Staff
Dry Cleaning
Laundry Service
Concierge
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$76 - US$193 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$76 - US$193 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (202)
Room & Suite (77)
Dining (37)
Pool & Beach (4)
Family and Play Areas (4)
Business Centre & Event Rooms (4)
Questions & Answers
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Nauticals
19 January 2017|
Answer
Response from Htl_Canal | Property representative |
Dear Guest, We look forward to welcome you at Hotel do Canal in March. Please send us an e-mail with details of your booking confirmation in order to check availability for a room with seaview. E-mail... More
0
Votes
Google Translation
Room Tips
"The windows are very small and the balcony too but the ones with views to the port are better."
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"At check-in, ask if there is a waterfront view."
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"Don't get a room above the street. The Pico view rooms are all above the street."
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"Our room on the first floor was very quiet and it’s near a lounge area that was perfect for reading and..."
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