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Pousada Forte da Horta

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#2 of 5 Hotels in Horta
Certificate of Excellence
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Pousada Forte da Horta
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183 Reviews from our TripAdvisor Community

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Showing 106: English reviews
Guildford, United Kingdom
Reviewed 10 July 2016 via mobile

Central location in Horta, close to the marina and the famous Peter's Bar. Our room on the first floor had a large balcony with stunning views across the main harbour to Pico & Sao Gorge. Huge comfy bed and very quiet. Only downside was the tiny shower cubicle. Ricardo on reception was incredibly helpful & knowledgable about the island and...

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Helpful?
Thank BlackberryGin
Manager_StCruz, Gerente geral at Pousada Forte da Horta, responded to this review

Dear BlackberryGin, We would like to thank you personally for taking the time to share your commending words on Tripadvisor following your recent stay with us here at Pousada Forte da Horta. I was delighted to note that you enjoyed the large balcony with stunning views and the comfort of your room and our breakfast. Our Teams’ aim is to...

Fresno
Reviewed 2 July 2016

Lovely hotel with helpful staff as we arrived past midnight and were greeted graciously. Old fashion 'key' for the door but inside very modern, clean and pleasant. Great restaurant and bar with a sparkling pool. Close to town makes walking around a delight. Charming, charming hotel.

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Helpful?
Thank goodchi
Manager_StCruz, Gerente geral at Pousada Forte da Horta, responded to this review

Dear goodchi, Thank you for painting such a fantastic image of our Hotel. We do our best to create a memorable experience for our guests and I am very glad to hear that we succeeded in your case. I hope that we will have the opportunity of welcoming you back to Pousada Forte da Horta, whenever your travels bring you...

Reviewed 19 June 2016 via mobile

When we checked in, we were given a second floor room w no balcony. The smell of tobacco (in a supposedly non-smoking room) was overwhelming. We were moved to the first floor handicap room. Rooms are very small & musty. Nothing about the Pousada itself reminds you of past glories. Its a bit run down -old, tired looking furniture. Wifi...

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Helpful?
1Thank Melinda V
Manager_StCruz, Gerente geral at Pousada Forte da Horta, responded to this review

Dear Melinda V, I appreciate your candid feedback posted a couple of days ago on Tripadvisor. Please excuse my delayed response, by no means I wished not to take notice of your comments and delay my response this long. I am extremely sorry that we were not able to meet your expectations. Please accept my sincere apologies. Our constant aim...

Port Antonio, Jamaica
Reviewed 29 May 2016

We did not stay at the hotel, but we ate at the restaurant. It was fantastic! Service was excellent, and our waitress was friendly and knowledgeable. She picked an excellent wine to go with our meal. The cheese and honey appetizer was amazing! I ate blood sausage for the first time (I'm American) and found it wonderful and smoky. I...

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Helpful?
1Thank Burnettmed
Manager_StCruz, Gerente geral at Pousada Forte da Horta, responded to this review

Dear Burnettmed, Thank you for painting such a fantastic image of our Restaurant. I was thrilled to note that you were so impressed with your overall experience with us, that it prompted you to write this praising review. Thank you for your recognition of our staff as extremely helpful and accommodating, we are indeed fortunate to have such talented employees...

Columbus, Georgia
Reviewed 11 May 2016

This was our first stop on our visit to the Azores and Faial was our favorite island, this Pousada being our favorite hotel as well. It was a very lovely welcome to a beautiful place. This Pousada is inside a historical fort with a very central location, right on the harbor with a stunning view of Pico. Rooms are modern...

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Helpful?
1Thank Rhonda R
Manager_StCruz, Gerente geral at Pousada Forte da Horta, responded to this review

Dear Rhonda R, Thank you for sharing your feedback about your stay at Pousada Forte da Horta - Historic Hotel with the TripAdvisor community. We are delighted know that you had a great stay with us and that we were your favorite hotel during your trip. Moreover, we are happy that you appreciated our very convenient location, right on top...

UK
Reviewed 8 May 2016

This is a modern built hotel inside an historical fort. It is very cleverly designed with lots of atmosphere and does not feel like a modern hotel. The staff are absolutely charming and very helpful. They could not do too much to make the stay more enjoyable. The rooms are well equipped but tea making facilities would be nice. Balcony...

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Helpful?
Thank packyderm
Manager_StCruz, General Manager at Pousada Forte da Horta, responded to this review

Dear packyderm, I was excited to read that you enjoyed the whole experience in our hotel very much, highlighting the atmosphere, our rooms as well as the restaurant. I was so proud to read that the quality service you received from our staff sat it apart. This is very motivating for us to continue delivering the highest level of service...

Castelo Branco, Portugal
Reviewed 10 April 2016

Great recovered building. Nice exterior swimming pool inside the old fortress walls. Three large rooms on the 2nd floor with balconies over the harbour and an extraordinary view of Pico island on the landscape.

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1Thank Artur M
Manager_StCruz, Gerente geral at Pousada Forte da Horta, responded to this review

Dear Artur M, I am extremely happy to read that you have enjoyed your recent stay with us and that you had a wonderful visit. I truly hope that we will have the opportunity of welcoming you back at Pousada Forte da Horta, whenever your trips bring you to the Azores. Sincerely, Ricardo Gomes.

Cambridge, United Kingdom
Reviewed 6 April 2016 via mobile

This was the fourth and final hotel we stayed at in our 10 day, four island, tour of the Azores. This was by far the best hotel - fabulous room with great view of Pico and first class service. Faial was also our favourite island. If you stay here do ask for a room with a sea view.

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1Thank Jonathan G
Manager_StCruz, Gerente geral at Pousada Forte da Horta, responded to this review

Dear Jonathan G, I am extremely happy to read you praising words regarding our hotel’s facilities and services. It is great to know that we were the best hotel on your trip to the Azores. Thank you for expressing your appreciation not only about our hotel’s physical aspects and atmosphere but also about the service our employees are so proud...

Reviewed 30 November 2015

This is a beautifully converted fort that maintains its historical features whilst incorporating modern amenities that befit a five star hotel. We had a sea facing room with a small balcony and it was perhaps the view overlooking Pico and its elusive mountain top that added the final touch to our magical stay. The staff were extremely helpful and accommodating...

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1Thank circe138
Manager_StCruz, Gerente geral at Pousada Forte da Horta, responded to this review

Dear Circe138, I was very happy to read that your visit to our Pousada was such a memorable one and that is mainly owing to our great location, but especially to the warmth and helpfulness of our staff. It is also great to learn that they played a great part in enhancing your experience with offering prompt and effective assistance....

Cardiff, Wales
Reviewed 26 November 2015

A huge thank you to the wonderful staff at the Pousada Forte da Horta Hotel. Having experienced very lukewarm service in our hotel in Ponta Delgada we were not expecting too much here. As it turned out we were treated like very special guests and thoroughly enjoyed our stay. Breakfast is delightful and as with the staff on reception, the...

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1Thank Chouen
Manager_StCruz, Gerente geral at Pousada Forte da Horta, responded to this review

Dear Chouen, Thank you for taking the time to share your experience on Tripadvisor following your recent stay with us here at Pousada Forte da Horta, Historic Hotel. I am extremely happy to note that you enjoyed your time with us and I appreciate your praising words in regards to our customer service and our teams performance. I am glad...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
Food & drink at the hotel
Pousada de Horta - Forte de Santa Cruz
Pousada de Horta - Forte de Santa Cruz
Cuisines: Portuguese, Seafood, European
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The Pousada da Horta is located in a 16th-century fortress, which was classified a National Monument in 1947. This Pousada offers panoramic views over Pico Island and its famous marina. The modern rooms have been finished with contemporary touches, including Wi-Fi and cable TV. Guests can relax in the spacious en suite bathrooms and the towelling robes provided. Pousada da Horta, Forte de Santa Cruz has its own restaurant, which serves a wide range of local dishes and a buffet breakfast. Guests can also take refreshments from the bar onto the terrace to admire the views. The Faial Airport is just 10 km from the Pousada. ... more   less 

Additional Information about Pousada Forte da Horta

Address: Rua Vasco da Gama, Horta, Faial Island 9900-017, Portugal
Region: Portugal > Azores > Faial Island > Horta
Price Range: RM467 - RM925 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Pousada Forte da Horta 3*
Number of rooms: 28
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Questions & Answers

Here's what travellers have asked, with answers from Pousada Forte da Horta staff and other travellers.
4 questions
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dallas texas
over a year ago

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Questions? Get answers from Pousada Forte da Horta staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a water-front room.”
  • view from balcony, looking over to Pico
KHealyO, 5 Apr 2017 | Read review
“Premium rooms ont eh harbor side feature patios or balconies”
, 27 Sep 2016 | Read review
“Ask for a harbor view room.”
goodchi, 2 Jul 2016 | Read review
“Rooms with balconies face the harbor and Pico and would be preferred to the rooms on the side of the building with no balcony.”
250rhondar, 11 May 2016 | Read review
“Book rooms with view of harbour and Pico”
packyderm, 8 May 2016 | Read review
5 of 5