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Vila Nova Hotel

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696 Reviews from our TripAdvisor Community

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Showing 355: English reviews
Westport, Canada
Reviewed 3 weeks ago

We were pleasantly surprised with the value that we received. The staff was courteous the rooms were neat, clean and with a great floor to ceiling view toward the city center. Secured parking for 2.5 Euro's per day was also much appreciated since we arrived with a rental car and overnight damage and theft risk was eliminated. Best of all...

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Thank celestinojohnt
Helder B, Manager at Vila Nova Hotel, responded to this review

Dear Mr. celestinojohnt, first of all we would like to thank you for your review during your stay, with very useful information for our guidance. We can't thank you enough for all of your compliments. It is our major goal to be able to receive this kind of feedback form our guests. Thank you for encouraging all of our team!...

Toronto
Reviewed 3 weeks ago

We visited Ponta Delgada with yAzores from Toronto. We had a choice of hotels and decided on hotel Vila Nova. This is a very good option. The location is ideal. Close to the airport and the centre of town. Breakfast was excellent. Good options. Not a lot of change but definitely enough to get you going. The dining room is...

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Helpful?
Thank AnnaDM
Helder B, Manager at Vila Nova Hotel, responded to this review

Dear Mrs. AnnaDM, first of all we would like to thank you for your review during your stay, with very useful information for our guidance. We're glad that you enjoyed your stay in our hotel. Your compliments to our breakfast products and service, as well as our staff's service are truly motivating! We hope to have the privilege of welcoming...

Las Palmas de Gran Canaria, Spain
Reviewed 3 weeks ago

The location is excelente. The room very nice with a super large and comfortable bed. The staff were very friendly and went out of their way to assist you. At 07:00 h the plane of shift passed, but it was only a moment.

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Helpful?
Thank juanmarrindeleongarc
Helder B, Manager at Vila Nova Hotel, responded to this review

Dear Mr. Juanmarrindeleongarc, first of all we would like to thank you for your review during your stay, with very useful information for our guidance. Your detailed review and compliments to our service are of extreme value and motivate us to keep on improving! We hope to have the privilege of welcoming you again in our Hotel. Kind regards, Vila...

Markham, Ontario
Reviewed 4 weeks ago

The hotel has all modern conveniences. The location is excellent. Our balcony room was clean and well maintained. All the staff we dealt with were pleasant and prompt ; the front desk staff was very friendly and we never felt rushed. And bacon!

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Thank thehyperkoala
Helder B, Manager at Vila Nova Hotel, responded to this review

Dear Mr. thehyperkoala, first of all we would like to thank you for your review during your stay, with very useful information for our guidance. Thank you for all of your compliments. It is great to know that we managed to make you feel comfortable! Bacon is life! :) We hope to have the privilege of welcoming you again in...

Lisbon, Portugal
Reviewed 13 January 2017

The service received was completely excellent. People were all cordial and friendly. Its location is also perfect. Room was always neat and clean. Next time I come visit, I will surely think of Vila Nova again.

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Thank mariaamparoalonsoc
Helder B, Manager at Vila Nova Hotel, responded to this review

Dear Mrs. mariaamparoalonsoc, first of all we would like to thank you for your review during your stay, with very useful information for our guidance. We couldn't be happier for your compliments. We can't wait for your next visit. We hope we can host you again! Kind regards, Vila Nova Hotel PLATANO HOTELS

Oliveira do Bairro, Portugal
Reviewed 9 January 2017 via mobile

Our stay of 4 nights was wonderful.... Housekeeping service very professional ..... All the staff is very professional and friendly. It meets and exceeds the *** rating. Very good if you are in the Island for sightseeing... also very for business. WiFi functional in the rooms for email use and if for some reason you need a better signal just...

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Thank Gunther1978
Helder B, Manager at Vila Nova Hotel, responded to this review

Dear Mr. Gunther1978, first of all we would like to thank you for your review during your stay, with very useful information for our guidance. Exceeding our guest's expectations in truly the best feeling there is. It makes us very proud to hear that our performance exceeds that of a 3 star hotel. The mention to the coffee machine issues...

Sundridge, Canada
Reviewed 7 January 2017

Great clean room with perfect view of the fantastic fireworks. Our group contemplated going down to watch, but decided to take our chances and stay at the Hotel. It was a good choice. There was a party at the hotel. We enjoyed dinner in the restaurant bar and were able to watch without going out in the rain!

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Thank ocal2017
Helder B, Manager at Vila Nova Hotel, responded to this review

Dear Mr.(s) ocal2017, first of all we would like to thank you for your review during your stay, with very useful information for our guidance. It makes us very happy to know that you enjoyed our New Year Dinner and that we proved worthy of your choice! We hope to have the privilege of welcoming you again in our Hotel,...

Mississauga
Reviewed 28 December 2016

This is an excellent price/quality hotel, situated on a quite street and less then 10 minutes from de center. Breakfast is adequate and the service excellent. The room size is good, the bathroom was very clean.

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Thank Jorge Diamantin... M
Helder B, Manager at Vila Nova Hotel, responded to this review

Dear Mr. Jorge Diamantin... M, first of all we would like to thank you for your review during your stay, with very useful information for our guidance. It makes us really happy that your experience in our Hotel was a pleasant one. It is a great sign that our guests leave the hotel with the feeling of money well spent...

Winnipeg, Canada
Reviewed 19 December 2016

My wife and I stayed here from Dec 1-7/16. We arrived on an early morning flight and got to the hotel about 8AM. Check in normally isn't until much later and our room was not ready but they offered to have a room ready by around 10AM. They also offered to lock up our bags for us. We were about...

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1Thank Greg L
Helder B, Manager at Vila Nova Hotel, responded to this review

Dear Mr. Greg L, first of all we would like to thank you for your review during your stay, with very useful information for our guidance. We can't thank you enough for all your compliments e detailed description of your experience in our hotel. Adapting to our guest's needs is one of our priorities. Flexibility and attention to detail are...

El Cajon
Reviewed 11 December 2016

I was a little surprised to see that there were no soaps or anything to use in the bathroom I needed extra towels I couldn't find the ice machine just general little things that I thought they could have

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Thank Anna Isabel B
Helder B, Manager at Vila Nova Hotel, responded to this review

Dear Mr. Anna Isabel B, first of all we would like to thank you for your review during your stay, with very useful information for our guidance. We are also surprised for some of your comments. Every bathroom of every room has two soap/shampoo dispensers. Regarding the ice machine, we don't have that in the hotel, however our guests can...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
  • Dry Cleaning
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Vila Nova Hotel is centrally located in Ponta Delgada, 1 km from the Convento da Esperanca. The hotel features air-conditioned rooms, a heated outdoor pool and a gym. Vila Nova's guest rooms are decorated in blue and grey tones. They include a minibar, extra long beds and a private bathroom with bathtub and shower. Guests can enjoy a daily breakfast buffet and dinner in the poolside Atlantis Room. The Vila Nova bar serves exotic cocktails and crispy afternoon snacks. The swimming pool area has a large sun terrace with sun loungers and parasols. After a busy day, guests can enjoy a refreshing dive or play some billiards in the games room. Vila Nova is located 5 km from Milicias Ocean Beach and 4 km from Pope John Paul II International Airport. ... more   less 

Additional Information about Vila Nova Hotel

Address: Rua Joao Francisco Cabral 1 3, Ponta Delgada, Sao Miguel 9500-208, Portugal
Region: Portugal > Azores > Sao Miguel > Ponta Delgada
Price Range: RM197 - RM582 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Vila Nova Hotel 3*
Number of rooms: 102
Reservation Options:
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Also Known As:
Vila Nova Hotel Ponta Delgada, Azores - Sao Miguel
Hotel Style:
#1 Family Hotel in Ponta Delgada
#2 Best Value Hotel in Ponta Delgada
#4 Romantic Hotel in Ponta Delgada
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Questions & Answers

Here's what travellers have asked, with answers from Vila Nova Hotel staff and other travellers.
8 questions
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Questions? Get answers from Vila Nova Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms at the back face on to the pool or rooms at the front face the road with a sea view to the side. Most have balconies.”
 of 5 bubbles details12017, 10 Feb 2017 | Read review
“Request a room with a balcony”
 of 5 bubbles AnnaDM, 29 Jan 2017 | Read review
“Ask for a front facing upper floor room for an excellent ocean view”
 of 5 bubbles H4069MLgregl, 19 Dec 2016 | Read review
“Ask for a room off the pool area rather than on the busy front street.”
 of 5 bubbles 89christinak, 24 Nov 2016 | Read review
“4th floor ocean view would provide less street noise”
 of 5 bubbles Shep404, 17 Nov 2016 | Read review
5 of 5