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Hotel Canadiano

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402 Reviews from our TripAdvisor Community

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Showing 133: English reviews
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Prague, Czech Republic
Reviewed 1 week ago NEW

In one word - excellent :-) I have rated the front desk service by 4/5 just because the lady there was a bit unfriendly and when asked, she was a bit mean... However, it was still OK, only in comparison to other stuff members, it was striking :-) But really, if again Ponta Delgada, then definitely this hotel...

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Thank 250monikah
Helder B, Manager at Hotel Canadiano, responded to this review

Dear Mr. 250monikah, first of all we would like to thank you for your review during your stay, with very useful information for our guidance. We thank you very much for your compliments. Our staff's friendliness and ability to help our guests is one of our main assets. We will certainly look into what may have caused this atypical behavior....

Karlsruhe
Reviewed 1 week ago NEW

This is a nice hotel in Ponta Delgada in a quiet location, but within short walking distance to the city center. The staff was very helpful and friendly, made me really feel welcome. Room was quite big and comfortable, and the breakfast buffet was also quite good.

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Thank CaptainRed_11
Helder B, Manager at Hotel Canadiano, responded to this review

Dear Mr. CaptainRed_11, first of all we would like to thank you for your review during your stay, with very useful information for our guidance. Your compliments to our performance are extremely motivating! We can't thank you enough. We hope to have the privilege of welcoming you again in our Hotel. Kind regards, Hotel Canadiano PLATANO HOTELS

Ponta Delgada, Portugal
Reviewed 4 weeks ago

It's an uncredible destination and the service in this hôtel is perfect. Rooms are very much clean and the personnal is very kind very helpful very nice and everything was very perfect. The front desk personnal are very gentle and helpful

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Thank celinefrancoisep
Helder B, Manager at Hotel Canadiano, responded to this review

Dear Mrs. celinefrancoisep, first of all we would like to thank you for your review during your stay, with very useful information for our guidance. Thank you very much for such a positive feedback. We are truly happy for being able to help you have a wonderful stay in the island. We hope to have the privilege of welcoming you...

London, United Kingdom
Reviewed 4 weeks ago

The hotel is lodated near the heart of ponta Delgada city, walk distance from centre and lots of restaurants. The room was confortable with good space around bed.. thete was also a nice balcony. Good breakfast! Poor network in the rooms

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Thank Micaela F
Helder B, Manager at Hotel Canadiano, responded to this review

Dear Mr. Micaela F, first of all we would like to thank you for your review during your stay, with very useful information for our guidance. It is very satisfying to read your positive feedback and learn that we could make you feel comfortable during your stay in São Miguel island. Your comments about the internet in the room have...

Lion's Head, Canada
Reviewed 9 February 2017

Very good accommodation, within walking distance of all of old town Ponta Delgada. Staff very friendly and very helpful. Arriving before our check-in time, we could leave our bags with the front desk and they were very good to suggest things to do while we waited. The breakfast was something we looked forward to every morning.

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1Thank N2257MQwendyr
Helder B, Manager at Hotel Canadiano, responded to this review

Dear Mr. N22257Mqwendyr, first of all we would like to thank you for your review during your stay, with very useful information for our guidance. It is very important to make sure your experience is comfortable and simple from the moment you land in the island. Unfortunately, there are flights arriving sooner than we can check you in. Therefore, it...

Erding, Germany
Reviewed 25 January 2017

Was there in December, not in center, but not that far away. Nice room and very friendly staff. Typical breakfast of a three star hotel, not too big or with a lot of variety, but good enough ...and if you want something extra you can ask for.

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Thank Luis A
Helder B, Manager at Hotel Canadiano, responded to this review
Google Translation

Exmo. Sr. Luis A, Antes de mais permita-nos agradecer a sua avaliação da satisfação dos nossos serviços durante a sua...

London, United Kingdom
Reviewed 10 January 2017

Hotel in amazing location, the staff was really friendly and helpful. However the breakfast could be better, as well as the decoration of the hotel. Only 5min walking to the city centre with lot of restaurants.

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Thank Miguel C
Helder B, Manager at Hotel Canadiano, responded to this review

Dear Mr. Miguel C, first of all we would like to thank you for your review during your stay, with very useful information for our guidance. There is always room for improvement and your comments have a crucial on that process. We have taken the advice regarding the decoration and breakfast into the best consideration! We hope to have the...

Reviewed 31 December 2016

We requested a king room for 7 nights. The afternoon we arrived they could not find our reservation yet we emailed back and forth asking for confirmation before our trip. Regardless of them not finding the reservation they were very professional and able to accommodate us with a twin room which they would push together the beds. Wifi was available...

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Thank RaulSZO
Helder B, Manager at Hotel Canadiano, responded to this review

Dear Mr. RaulSZO, first of all we would like to thank you for your review during your stay, with very useful information for our guidance. We're sorry for any complications during your check-in. It is something we try to make as smooth and swift as possible, but unfortunately we couldn't manage that. We're truly happy for seeing that we managed...

Miami, Canada
Reviewed 27 December 2016

Overall this was a very average hotel. The staff were very pleasant. The location was OK but a bit of a walk to down town or restaurants. However more information could have been offered such as; the room was very chilly and we were not told that we needed a remote for the heater from the front desk until we...

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Thank marylouiseh728
Helder B, Manager at Hotel Canadiano, responded to this review

Dear Mrs. marylouiseh728, first of all we would like to thank you for your review during your stay, with very useful information for our guidance. We're glad your stay was overall comfortable and pleasant. That's definitely our priority. However, it is always possible to improve and make it more and more pleasant to our guests and for that reason, your...

Olhao, Portugal
Reviewed 24 November 2016

Quiet, clean hotel at walking distance from the city center, with spacious rooms, even though the furniture was a bit oldish. The cleaning was made every day. Excellent breakfast, with plenty of choices. Super staff, friendly and well prepared.

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Thank luicapua
Helder B, Manager at Hotel Canadiano, responded to this review

Dear Mr. luicapua, first of all we would like to thank you for your review during your stay, with very useful information for our guidance. Your compliments to our staff and performance is the perfect feedback of a job well done. Nevertheless, your comments about the furniture are just as important, since these are a great way for us to...

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Amenities

Highlights
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
With its spacious rooms set around an inner garden with a fountain, this hotel offers an on-site restaurant and TV room. All accommodations have a private balcony overlooking the garden. With free parking, The Canadiano is situated 4.5 Km from the Sao Miguel Football Stadium. Guests can walk to the Carlos Machado Museum and University of the Azores, both less than 400 metres away. The air-conditioned rooms at Hotel Canadiano are warmly decorated in red tones. They come equipped with cable TV, a safe and private bathroom. A breakfast buffet is served in the Sala Toronto restaurant. The Bar Canuck offers a selection of international drinks and light snacks. Guests can catch up on the news in the living room with its TV. The 24-hour reception staff can arrange car rentals and help out with currency exchange. ... more   less 

Additional Information about Hotel Canadiano

Address: Rua do Contador 24 A, Ponta Delgada, Sao Miguel 9500-050, Portugal
Region: Portugal > Azores > Sao Miguel > Ponta Delgada
Price Range: RM235 - RM642 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Canadiano 3*
Number of rooms: 50
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Also Known As:
Hotel Canadiano Ponta Delgada, Azores - Sao Miguel
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Canadiano staff and other travellers.
2 questions
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Questions? Get answers from Hotel Canadiano staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Triple check confirmations.”
 of 5 bubbles RaulSZO, 30 Dec 2016 | Read review
“Few rooms face the street might be noisy, but most of the rooms face the court and the hotel was very quiet during our time there.”
 of 5 bubbles efp2012, 2 Oct 2016 | Read review
“refuse Terceira/Graciosa/Pico/Faial/Corvo//Flores/ ST Miguel. all other rooms OK”
 of 5 bubbles eazydizy, 12 Aug 2016 | Read review
“Try to find one without any moldy stench”
 of 5 bubbles harakka77, 24 Jun 2016 | Read review
“I had a ground floor room with a view into the interior courtyard. The hallway was a bit dark, but my room was fine.”
 of 5 bubbles tinacY5214MD, 6 Apr 2016 | Read review
5 of 5